Excellent hospitality opportunities at our glamping accomodations in the beautiful mountains of Tennessee

Current Job Openings

Food & Beverage
Line Cook
$16.00 - $19.00 / hour
Pigeon Forge
As a Line Cook, you are an integral part of our food and beverage program. You will work with other Back of the House team members to deliver on culinary standards in our live fire kitchens. Working in various stations including grill, sauté, fry, prep, pantry, outdoor pop-up dining experiences, and providing support to the overall operation makes you the heart of the operation. You will keep our guests and team members safe by following food safety and sanitation protocols. Your goal is to work as a team to push out quality dishes to create memorable dining experiences. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. Competencies Effective Communication Adaptagility Key Responsibilities You maintain composure, take action, are resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property Collaborate and interact professionally with guests, food & beverage team, and other department co-workers Actively maintain guest safety by following all food safety and sanitation protocols Your culinary passion and commitment to delivering quality menu items will be a critical contribution to positive guest experiences Your positive attitude, ability to listen to team members, and anticipate operational needs will lead to consistently positive guest feedback Contribute to programing by sharing ideas for specials or operations enhancements Prepare and plate dishes with proper prep and portioning in a timely manner Be knowledgeable about menu ingredients and food preparation methods to help navigate guest questions and special dietary needs Provide clear, accurate, complete, and timely communication Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor You value teamwork, quickly step in to help others Other duties as assigned Preferred Qualifications High School Diploma or GED Food Handler (ServSafe) Certification Must be obtained by property opening date or before starting any work involving food or alcohol handling Ability to follow direction Strong communication skills Friendly Team-Player Line or grill cook experience preferred but not required Additional Information This position requires the individual to wear and work in personal protective equipment, when applicable. This position requires that the individual is able to lift a minimum of 45lbs independently. Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces. Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. COMPENSATION AND BENEFITS: Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: Health Insurance 401K (eligible if work hourly minimum as required by law) Heavily discounted tents for Under Canvas family and friends stays Bar N Ranch lodge and cabin discounts Lifestyle partner brand and industry discounts Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions Employee Assistance Program Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.
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Rooms
Camp Concierge
$14.00 - $16.00 / hour
Pigeon Forge
As a Camp Concierge, you are often the first point of contact for our guests on site, and you play a critical role in setting the tone for the duration of their stay. Engage with guests from the moment they arrive on site through the duration of their stay. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. Must be of legal age to utilize team member housing. Competencies Effective Communication Adaptagility Key Responsibilities You maintain composure, take action, are resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property Welcome and check in guests at reception desk showcasing our amenities and activities; or assist with check out upon departure Provide clear, accurate, complete, and timely communication Learn and share your knowledge of local culture, activities, and adventure activities Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor Eagerly seek opportunities to ensure guests have everything they need Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you create a warm welcome for guests and visitors Greet and check in guests at the reception desk before assisting them with transportation to their tent. taking them on a tour of the camp, showcasing our amenities, activities, and food and beverage services Your positive attitude, ability to listen to guests, and predict and respond to their needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback Collaborate and interact professionally with guests and co-workers You value teamwork, quickly step in to help others Work efficiently to meet deadlines while maintaining high standards Other duties as assigned Preferred Qualifications High School Diploma or GED Experience in and/or ability to utilize POS and reservations systems Customer focus and friendly Solutions-oriented and attentional to detail Communication skills Teamwork Additional Information This position requires the individual to wear and work in personal protective equipment, when applicable. This position requires that the individual is able to lift a minimum of 45lbs independently. Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces. Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. COMPENSATION AND BENEFITS: Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: Health Insurance 401K (eligible if work hourly minimum as required by law) Heavily discounted tents for Under Canvas family and friends stays Bar N Ranch lodge and cabin discounts Lifestyle partner brand and industry discounts Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions Employee Assistance Program Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.
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Food & Beverage
Food & Beverage Attendant
$13.00 - $14.00 / hour + tips
Pigeon Forge
As a Food & Beverage Attendant, you are the main point of contact for our guest dining experience. You will engage with guests at our café style restaurant where you will make recommendations, process transactions, run food and drinks, and support the entire operation as needed. Your goal is to provide stellar service ensuring our guests have everything they need for an enjoyable meal outside together with family, friends, and nature. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. Competencies Effective Communication Adaptagility Key Responsibilities You maintain composure, take action, are resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property Cheerfully greet and serve guests at the restaurant counter, answer questions about menu items, provide recommendations, and process transactions accurately in a timely manner Actively maintain guest safety by following all food safety and sanitation protocols Your passion for the food & beverage industry combined with your commitment to delivering high standards of service will be critical as you help create memorable dining experiences Your positive attitude, ability to listen to guests, and anticipate service needs will lead to consistently positive guest feedback Complete assigned tasks accurately and in a timely manner Collaborate and interact professionally with guests, culinary team, and other department co-workers Learn and share your knowledge of menu and beverage offerings, local culture and on-site activities Provide clear, accurate, complete, and timely communication Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor You value teamwork, quickly step in to help others Other duties as assigned Preferred Qualifications High School Diploma or GED Food Handler (ServSafe) Certification and TIPS certification Must be obtained by property opening date or before starting any work involving food or alcohol handling Ability to follow direction Attention to detail Strong communication skills Friendly Team-Player Restaurant experience preferred but not required Food Safety Point of Sale (POS) Systems Sanitation Additional Information This position requires the individual to wear and work in personal protective equipment, when applicable. This position requires that the individual is able to lift a minimum of 45lbs independently. Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces. Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. COMPENSATION AND BENEFITS: Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: Health Insurance 401K (eligible if work hourly minimum as required by law) Heavily discounted tents for Under Canvas family and friends stays Bar N Ranch lodge and cabin discounts Lifestyle partner brand and industry discounts Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions Employee Assistance Program Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.
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Rooms
Housekeeper
$14.00 - $15.50 / hour
Pigeon Forge
As a Housekeeper, you play an important role in creating a memorable first impression for our guests from the moment they enter their tent. Under Canvas is known for providing guests with a glamping experience that includes all the comforts and luxury of home, your role is to ensure our tent accommodations are clean, well-maintained, replenished with consumables, and ready for our guests to enjoy their stay. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. Competencies Effective Communication Adaptagility Key Responsibilities Report concerns that need attention to the Housekeeping Supervisor in a timely manner Take pride in following protocol by meticulously and consistently ensuring our tents are clean, well-stocked, and ready to welcome our guests Work effectively with a team of housekeepers, under the direction of the Housekeeping Supervisor, to ensure all tasks are successfully completed Demonstrate the stamina to work long hours in varying weather conditions Interact regularly with co-workers and guests in a genuine, professional manner Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor Eagerly seek opportunities to ensure guests have everything they need This includes changing bedding with fresh linens, sweeping floors, sanitizing the personal space, dusting, and organizing Work efficiently to meet deadlines while maintaining high standards Other duties as assigned Preferred Qualifications High School Diploma or GED Ability to follow direction Strong communication skills Friendly Team-Player Prior housekeeping experience preferred Additional Information This position requires the individual to wear and work in personal protective equipment, when applicable. This position requires that the individual is able to lift a minimum of 45lbs independently. Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces. Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. Compensation and Benefits: Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: Health Insurance 401K (eligible if work hourly minimum as required by law) Heavily discounted tents for Under Canvas family and friends stays Bar N Ranch lodge and cabin discounts Lifestyle partner brand and industry discounts Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions Employee Assistance Program Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.
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Rooms
Housekeeping Inspector
$15.00 - $16.50 / hour
Pigeon Forge
As a Housekeeping Inspector you play an important role in creating a memorable first impression for our guests from the moment they enter their tent. Known for providing guests with a glamping experience that includes all the comforts and luxury of home, your role is to ensure our tent accommodations are clean, well-maintained, replenished with consumables, and ready for our guests to enjoy their stay. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. Competencies Effective Communication Adaptagility Key Responsibilities Report concerns that need attention to the Housekeeping Supervisor in a timely manner Work effectively with a team of housekeepers, under the direction of the Housekeeping Supervisor, to ensure all tasks are successfully completed Assisting Housekeeping team on a day-to-day basis Demonstrate the stamina to work long hours in varying weather conditions Interact regularly with co-workers and guests in a genuine, professional manner Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor Eagerly seek opportunities to ensure guests have everything they need Lead by example Take pride in following protocol by meticulously and consistently ensuring our tents are clean, well-stocked, and ready to welcome our guests This includes sometimes assisting Housekeeping with a few minor touch ups in a tent Work efficiently to meet deadlines while maintaining high standards Other duties as assigned Preferred Qualifications High School Diploma or GED Prior housekeeping experience preferred Able to follow direction Strong communication Skills Friendly Team-Player Additional Information This position requires the individual to wear and work in personal protective equipment, when applicable. This position requires that the individual is able to lift a minimum of 45lbs independently. Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces. Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. Compensation and Benefits: Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: Health Insurance 401K (eligible if work hourly minimum as required by law) Heavily discounted tents for Under Canvas family and friends stays Bar N Ranch lodge and cabin discounts Lifestyle partner brand and industry discounts Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions Employee Assistance Program Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.
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