Excellent hospitality opportunities at our glamping accomodations in the beautiful mountains of Tennessee

Current Job Openings

Facilities
Camp Facilities Technician 1
$15.00 - $17.00 / hour
Pigeon Forge
As a Facilities Technician, you work closely with the Facilities Supervisor to ensure our glamping location is well-maintained, safe, and operational for our team members and guests. You play an important role in our success by performing daily maintenance, repairs, and general upkeep of our tents, amenities, equipment, and property. Depending on the camp location, the nature of work performed will vary from basic upkeep to more technical functions such as mechanical, electrical, and plumbing. This is a seasonal, hourly position that includes the option of team member housing for the duration of employment. Competencies Effective Communication Adaptagility Key Responsibilities Interact regularly with guests and team members Think critically to respond quickly and effectively to ever changing situations on property Be solutions oriented and proactive in problem solving General upkeep of tents, plumbing systems, propane gas water heaters, stove pipes, decks, trailers, vehicles, generators, solar power equipment and more Perform day-to-day maintenance and repair work at a camp location consisting of up to 80 high-quality outdoor tents with plumbing, communal structures with showers and toilets, laundry facilities, restaurants, common areas, fire pits, outdoor activities, and equipment Work alongside facilities team members, under the director of the Facilities Manager, on related tasks and in across multiple departments as needed Other duties as assigned Work efficiently to meet deadlines while maintaining high standards Preferred Qualifications High School Diploma or GED Minimum two or more years of experience performing work with minimal direction, preferably skilled in plumbing, septic, propane, or generators Outdoor enthusiast: ability to work long, flexible hours outdoors in heat and cold Team-player with strong problem-solving skills Electrical Systems Hand and Power Tools HVAC Plumbing Safety Standards Additional Information This position requires the individual to wear and work in personal protective equipment, when applicable. This position requires that the individual is able to lift a minimum of 45lbs independently. Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces. Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. COMPENSATION AND BENEFITS: Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: Health Insurance 401K (hourly minimum as required by law for eligibility) Heavily discounted tents for Under Canvas family and friends stays Bar N Ranch lodge and cabin discounts Lifestyle partner brand and industry discounts Housing available for employees (no pets) and is subject to fringe benefits and maintenance fee paycheck deductions. Employee Assistance Program Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.
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Rooms
Night Auditor
$15.00 - $16.50 / hour
Pigeon Forge
As a Night Auditor, you play a critical role in maintaining the camp operations overnight, including serving as the primary point of contact for guests during your shift, and assisting with accounting tasks. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. Competencies Effective Communication Adaptagility Key Responsibilities Maintain composure, be resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property Greet and check in guests at the reception desk, showcasing our amenities, and activities Confidently take action, quickly step in to help others, and make sound decisions with minimal direction Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you respond to the needs of guests and visitors Your knowledge of the camp, positive attitude, listening skills, and ability to predict and respond to guests’ needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback Provide clear, accurate, complete, and timely communication Eagerly seek opportunities to ensure guests have everything they need Learn and share your knowledge of local culture, activities, and adventure activities Reconcile accounting ledgers, make accounting adjustments, process credit cards, and prepare billing Collaborate and interact professionally with guests and co-workers Work efficiently to meet deadlines while maintaining high standards Other duties as assigned Preferred Qualifications High School Diploma or GED Customer focus and friendly Solutions-oriented and attention to detail Ability to work overnight shifts Communication skills Minimum two years of experience in Customer Service, preferably in hospitality or hotels Additional Information This position requires the individual to wear and work in personal protective equipment, when applicable. This position requires that the individual is able to lift a minimum of 45lbs independently. Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces. Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. Compensation and Benefits: Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: Health Insurance 401K (eligible if work hourly minimum as required by law) Heavily discounted tents for Under Canvas family and friends stays Bar N Ranch lodge and cabin discounts Lifestyle partner brand and industry discounts Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions Employee Assistance Program Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.
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Food & Beverage
Line Cook
$16.00 - $19.00 / hour + tips
Pigeon Forge
As a Line Cook, you are an integral part of our food and beverage program. You will work with other Back of the House team members to deliver on culinary standards in our live fire kitchens. Working in various stations including grill, sauté, fry, prep, pantry, outdoor pop-up dining experiences, and providing support to the overall operation makes you the heart of the operation. You will keep our guests and team members safe by following food safety and sanitation protocols. Your goal is to work as a team to push out quality dishes to create memorable dining experiences. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. Competencies Effective Communication Adaptagility Key Responsibilities You maintain composure, take action, are resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property Collaborate and interact professionally with guests, food & beverage team, and other department co-workers Actively maintain guest safety by following all food safety and sanitation protocols Your culinary passion and commitment to delivering quality menu items will be a critical contribution to positive guest experiences Your positive attitude, ability to listen to team members, and anticipate operational needs will lead to consistently positive guest feedback Contribute to programing by sharing ideas for specials or operations enhancements Prepare and plate dishes with proper prep and portioning in a timely manner Be knowledgeable about menu ingredients and food preparation methods to help navigate guest questions and special dietary needs Provide clear, accurate, complete, and timely communication Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor You value teamwork, quickly step in to help others Other duties as assigned Preferred Qualifications High School Diploma or GED Food Handler (ServSafe) Certification Must be obtained by property opening date or before starting any work involving food or alcohol handling Ability to follow direction Strong communication skills Friendly Team-Player Line or grill cook experience preferred but not required Additional Information This position requires the individual to wear and work in personal protective equipment, when applicable. This position requires that the individual is able to lift a minimum of 45lbs independently. Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces. Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. COMPENSATION AND BENEFITS: Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: Health Insurance 401K (eligible if work hourly minimum as required by law) Heavily discounted tents for Under Canvas family and friends stays Bar N Ranch lodge and cabin discounts Lifestyle partner brand and industry discounts Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions Employee Assistance Program Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.
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Rooms
Housekeeper
$14.00 - $15.50 / hour
Pigeon Forge
As a Housekeeper, you play an important role in creating a memorable first impression for our guests from the moment they enter their tent. Under Canvas is known for providing guests with a glamping experience that includes all the comforts and luxury of home, your role is to ensure our tent accommodations are clean, well-maintained, replenished with consumables, and ready for our guests to enjoy their stay. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. Competencies Effective Communication Adaptagility Key Responsibilities Report concerns that need attention to the Housekeeping Supervisor in a timely manner Take pride in following protocol by meticulously and consistently ensuring our tents are clean, well-stocked, and ready to welcome our guests Work effectively with a team of housekeepers, under the direction of the Housekeeping Supervisor, to ensure all tasks are successfully completed Demonstrate the stamina to work long hours in varying weather conditions Interact regularly with co-workers and guests in a genuine, professional manner Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor Eagerly seek opportunities to ensure guests have everything they need This includes changing bedding with fresh linens, sweeping floors, sanitizing the personal space, dusting, and organizing Work efficiently to meet deadlines while maintaining high standards Other duties as assigned Preferred Qualifications High School Diploma or GED Ability to follow direction Strong communication skills Friendly Team-Player Prior housekeeping experience preferred Additional Information This position requires the individual to wear and work in personal protective equipment, when applicable. This position requires that the individual is able to lift a minimum of 45lbs independently. Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces. Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. Compensation and Benefits: Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: Health Insurance 401K (eligible if work hourly minimum as required by law) Heavily discounted tents for Under Canvas family and friends stays Bar N Ranch lodge and cabin discounts Lifestyle partner brand and industry discounts Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions Employee Assistance Program Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.
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Rooms
Housekeeping Inspector
$15.00 - $16.50 / hour
Pigeon Forge
As a Housekeeping Inspector you play an important role in creating a memorable first impression for our guests from the moment they enter their tent. Known for providing guests with a glamping experience that includes all the comforts and luxury of home, your role is to ensure our tent accommodations are clean, well-maintained, replenished with consumables, and ready for our guests to enjoy their stay. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. Competencies Effective Communication Adaptagility Key Responsibilities Report concerns that need attention to the Housekeeping Supervisor in a timely manner Work effectively with a team of housekeepers, under the direction of the Housekeeping Supervisor, to ensure all tasks are successfully completed Assisting Housekeeping team on a day-to-day basis Demonstrate the stamina to work long hours in varying weather conditions Interact regularly with co-workers and guests in a genuine, professional manner Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor Eagerly seek opportunities to ensure guests have everything they need Lead by example Take pride in following protocol by meticulously and consistently ensuring our tents are clean, well-stocked, and ready to welcome our guests This includes sometimes assisting Housekeeping with a few minor touch ups in a tent Work efficiently to meet deadlines while maintaining high standards Other duties as assigned Preferred Qualifications High School Diploma or GED Prior housekeeping experience preferred Able to follow direction Strong communication Skills Friendly Team-Player Additional Information This position requires the individual to wear and work in personal protective equipment, when applicable. This position requires that the individual is able to lift a minimum of 45lbs independently. Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces. Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas. This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. Compensation and Benefits: Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: Health Insurance 401K (eligible if work hourly minimum as required by law) Heavily discounted tents for Under Canvas family and friends stays Bar N Ranch lodge and cabin discounts Lifestyle partner brand and industry discounts Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions Employee Assistance Program Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.
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