Housekeeping with a view!

Ready to spend your season surrounded by the breathtaking beauty of the White Mountains?

The Glen House Hotel is seeking passionate, detail-oriented individuals to join our Housekeeping team for the upcoming season! Nestled in a stunning mountain setting, our hotel is an iconic destination boasting incredible, unobstructed views of Mount Washington. Here, you won't just be cleaning rooms; you’ll be an essential part of an unforgettable alpine experience for our fun, outdoor-loving guests who visit from all over the world to explore our backyard.

As a seasonal Housekeeper, you will be joining a warm, welcoming, and well-tenured team that prides itself on maintaining exceptional cleanliness scores, as consistently rated by our guests. We work hard, but we play hard, too! When you work with us, you’ll enjoy amazing perks, including complimentary activities with our sister businesses—the historic Mount Washington Auto Road and Great Glen Trails Outdoor Center.

If you have an eye for detail, a friendly attitude, and a love for the mountains, we want to hear from you!

Responsibilities

• Clean and maintain guest rooms and suites according to established cleanliness and hygiene standards, including making beds, vacuuming carpets, dusting furniture, and replenishing amenities.

• Ensure that all linens, towels, and toiletries are properly stocked and refreshed in guest rooms, and report any deficiencies or damages to the housekeeping supervisor.

• Perform deep cleaning tasks as needed, such as shampooing carpets, scrubbing floors, and sanitizing bathroom fixtures, to maintain a high level of cleanliness and sanitation.

• Greet guests in a friendly and courteous manner while respecting their privacy and confidentiality during room cleaning and service.

• Respond promptly to guest requests and inquiries, and assist with providing information or assistance to enhance their stay experience.

• Report any issues or concerns raised by guests, such as maintenance issues or housekeeping requests, to the appropriate department for resolution.

• Work collaboratively with other room attendants, housekeeping supervisors, and other hotel staff to ensure smooth operation and coordination of housekeeping services.

• Communicate effectively with colleagues and supervisors to relay important information, such as room status, special requests, and guest preferences, to facilitate efficient workflow.

• Follow all safety protocols and procedures to ensure a safe working environment for yourself, your colleagues, and our guests.

• Adhere to health, safety, and environmental regulations, as well as company policies and procedures related to housekeeping operations.

• Report any safety hazards, accidents, or incidents to the housekeeping supervisor immediately and take appropriate action to mitigate risks.

Seasonal Position, Perks & Bonus

Applicants must be legally authorized to work in the United States at the time of application. Employer is unable to provide visa sponsorship now or in the future for this position

• This is a seasonal position with a set start and end date not to exceed 120 days.  Flexible start dates beginning in June and July.

• Shared housing is offered onsite in an apartment with full kitchen facilities and single occupancy bedrooms, WIFI is included for $250 per month.

• A $500 bonus is paid out at the completion of the agreed seasonal end date.

• Health/Medical/Dental Benefits are not included, Hotel discounts, F&B Discounts and Complimentary Activities are included.

• This is a full time position of 35-40 hours per week, and is eligible for overtime.

• Family Style Lunch is provided daily at no expense.

Skills Required

• Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure.

Experience / Education

• Prior housekeeping/cleaning experience and customer service experience preferred.

Physical Demands

• This is a very physically demanding job that requires extended periods of walking, standing, bending, lifting, twisting and kneeling. Reasonable accommodations may be made to enable eligible individuals to perform the essential functions. 

A "Cool Works Kid" GM 
Ben Wallace, the GM of the Glen House Hotel has been part of the Cool Works family for decades, obtaining his first job through Coolworks back in 1998 and has hired and hosted several staff through the partnership.  He understands what it is like to move across the country and live onsite for a seasonal job and all the adventures and concerns that come with it!  Rest assured you will be in good hands! 

The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.