Sp+/Metropolis Facility Manager at Montage Big Sky - Housing Options Available

What you’ll do 

• Deliver premier customer service to our clients. Resolve client requests and concerns efficiently.

• Ensure proactive communication with clients regarding opportunities to improve operations. 

• Supervise valet attendant relations with clients to ensure that complaints, disagreements or misunderstandings about rates or services are resolved diplomatically.

• Hire, develop, train, and supervise a team of employees.

• Identify proper staffing levels to complete duties, deliver superior customer service, and perform daily job functions. 

• Ensure that proper parking, security, and cash control procedures are followed. 

• Maximizing profitability through revenue development, facility marketing, cash control procedures, expense reviews, and managing the operation's budget. 

• Identify all procurement and vendor service needs of the location.

• Perform general accounting duties such as accounts payable, payroll, and petty cash. 

• Monitor facility maintenance for cleanliness standards. 

• Monitor and review all damage claims. Recommend and implement plans or programs to improve the safety of operations to prevent the occurrence or reoccurrence of similar claims.

• Implement all policies and procedures to ensure compliance with all OSHA laws.

• What you need  

  • Demonstrates ability to lead, manage and motivate team members.

  • Passionate about customer service and client satisfaction.

  • Prior experience developing budgets and P&L (Profit and Loss) review a plus.

  • Ability to react and problem-solve quickly. 

  • Experience using various computer applications/systems (e.g., Microsoft Office Suite). Ability to learn internal computer programs.

  • License Requirement: Must possess a valid state-issued driver’s license with a current address and acceptable driving record. 

  Salary Range:  $30.00 per hour

  
  Benefits:  Eligible employees will participate in the various benefits plans including medical, dental, vision,  flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.