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Retail Specialist

 Let’s start off with the most important part - what’s in it for you:

The Perks 

*Eligibility of perks is dependent upon job status 

• Hourly Pay Range: $19 to $20 DOE

• Tip/Tip Pooling Eligible

• Paid Time Off & Holiday Pay (Because Balance Matters) 

• Benefits - Medical, Dental, Vision, Disability, 401K, HSA/FSA Plans 

• Discounted Lodging, Dining, Spa, Golf, Retail & Partner Perks (Yes, Discounted Travel!) 

• Task Force Work Opportunities (Grow your career in idyllic locations across the globe) 

• Values-Based Culture (#OMGLIFE) 

• Referral Bonus (Get Paid to Recruit) 

• Employee Assistance Program 

• “Columbia Cares” Volunteer Opportunities 

• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion) 

• Online Learning Platform to Help You Develop! 

Our Commitment to you:

 “People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What Success Looks Like:
Your Impact

• Assists with retail stock room organization.

• Keeps retail floors stocked.

• Assists with receiving orders. Including digital receiving, tagging merchandise & storage.

• Assists in transporting product  to and from the warehouse.

• Assists in garbage removal and breaking down boxes between locations.

• Assists with merchandising.

• Supports leadership with miscellaneous tasks as needed.

• Additional tasks and projects as directed by leadership.

• Assists with store wide inventory and cycle counts. 

• Responsible for ensuring amazing and professional guest experiences. 

• Responding to guests in a timely manner and securing bookings as per company guidelines. 

• Ensure that daily retail reporting and posting is being completed accurately for room charges. 

What You Bring

• Previous retail or concierge experience preferred.

• Strong organizational skills and attention to detail.

• Ability to learn and speak to a wide variety of activities and events.

• Ability to work collaboratively in a team-oriented environment.

• Must be willing to work flexible hours and dates according to business demands. 

• Comfortable engaging with guests in a professional and courteous manner.

• The ability to solve practical problems and deal with a variety of concrete variable in situations where only limited standardization exists and the ability to interpret instructions furnished in written, oral, diagram and schedule form is required to successfully perform the essential duties described above.

• Must have the ability to communicate effectively (verbally and written) in English.

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.