Montage Big Sky

Profile Jobs

Live Your Passion.  Add Your Magic.             

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

 

SUMMARY 

The Restaurant Assistant Manager position will oversee the daily operations of the Restaurant to include but not limited to driving revenue while controlling costs, labor management, cost of goods management, effective marketing of the restaurant, employee development and training, the building of guest relations while upholding service standards and all health department standards.

ESSENTIAL FUNCTIONS

Major areas of responsibility/ management include, but are not limited to:

• Assist General Manager with the recruitment, training and development of all restaurant employees including servers, food runners, bartenders, barbacks, hosts, and restaurant management. Provides conflict resolution and ensures disciplinary / termination procedures are followed and that all workplace standards are upheld
• Monitors Business and oversees the overall operations of the restaurant with the General Managers and promptly addresses all operational issues with Management and Staff. Ensures service goals and standards are defined and enforced daily and monitors the venue environment for cleanliness, health department standards compliance, appropriate lighting, sound and temperature
• Executes sales and marketing opportunities while maximizing cost controls. Motivates team to achieve business goals and objectives and assists General Manager in preparing the weekly GM Report, monitoring and analyzing weekly and monthly cost of goods, sales, comps and labor reports
• Is responsible for facility maintenance and ensures an “A” grade compliance with Health Department and oversees all inspections. Maintains opening, running, and closing venue checklists to ensure facility maintenance standards
• Develops and builds Guest relations and ensures all guest complaints are resolved. Maintains high guest satisfaction through constant training, education, and practice of high service standards. Also maintains an “open door” for policy for Manager and employee communication
• Ensures all permits and licenses are maintained, up to date and posted as required by law. Monitors potential liability issues (contractual, safety, employment) and ensures all employees have all required certification validated (TAM Card, etc)
• Maintains systems, policies and procedures for use in recruiting, hiring, training, management, inventory, scheduling, cost and operational efficiencies

QUALIFICATIONS 

• Minimum 3 years prior experience as a Manager in a high volume Restaurant and must possess excellent communication, organizational, and supervisory skills. Must also have strong coaching and development skills. Has the ability to read and write English proficiently.
• Must be able to efficiently operate and control labor costs, as well as cost of goods, and supplies to maximize restaurant profits. Must provide management and support of all employees ensuring proper scheduling, time off requests and vacations
• Must be flexible and must have a tolerance for long, stressful nights while establishing measurable goals and objectives that focus on profit, product and people
• Professionally groomed and act a role model and leader in the Restaurant. Must possess a positive attitude, be self-motivated, polite, energetic, and a willing learner.
• Has basic computer skills and knowledgeable with Word, Excel, and any computer based reservation systems such as Opentable
• Ability to digest complex information and communicate to employees
• Must have the ability to understand and execute Marketing requirements, promotions, and special events
• Previous experience with a similar hospitality company is preferred.

Live Your Passion.  Add Your Magic.             

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

 

SUMMARY 

The Bar Manager position will oversee the daily operations of the Alpenglow Lobby Bar to include but not limited to driving revenue while controlling costs, labor management, cost of goods management, effective marketing of the restaurant, employee development and training, the building of guest relations while upholding service standards and all health department standards.

 

ESSENTIAL FUNCTIONS

Major areas of responsibility/ management include, but are not limited to:

• Recruit, train and develop all bar employees including servers, food runners, bartenders, barbacks, hosts, and restaurant management. Provides conflict resolution and ensures disciplinary / termination procedures are followed and that all workplace standards are upheld.
• Monitors Business and oversees the overall operations of the restaurant with the F&B Operations Director and promptly addresses all operational issues with Management and Staff. Ensures service goals and standards are defined and enforced daily and monitors the venue environment for cleanliness, health department standards compliance, appropriate lighting, sound and temperature
• Executes sales and marketing opportunities while maximizing cost controls. Motivates team to achieve business goals and objectives and assists General Manager in preparing the weekly GM Report, monitoring and analyzing weekly and monthly cost of goods, sales, comps and labor reports
• Is responsible for facility maintenance and ensures an “A” grade compliance with Health Department and oversees all inspections. Maintains opening, running, and closing venue checklists to ensure facility maintenance standards
• Develops and builds Guest relations and ensures all guest complaints are resolved. Maintains high guest satisfaction through constant training, education, and practice of high service standards. Also maintains an “open door” for policy for Manager and employee communication
• Ensures all permits and licenses are maintained, up to date and posted as required by law. Monitors potential liability issues (contractual, safety, employment) and ensures all employees have all required certification validated (Safe Alcohol Service, etc.)
• Maintains systems, policies and procedures for use in recruiting, hiring, training, management, inventory, scheduling, cost and operational efficiencies

QUALIFICATIONS 

• Minimum 3 years prior experience as a Manager in a high-volume luxury bar and must possess excellent communication, organizational, and supervisory skills. Must also have strong coaching and development skills. Has the ability to read and write English proficiently.
• Must be able to efficiently operate and control labor costs, as well as cost of goods, and supplies to maximize restaurant profits. Must provide management and support of all employees ensuring proper scheduling, time off requests and vacations
• Must be flexible and must have a tolerance for long, stressful nights while establishing measurable goals and objectives that focus on profit, product and people
• Professional, acts as role model and leader in the Restaurant.
• Must possess a positive attitude, be self-motivated, polite, energetic, and a willing learner.
• Has basic computer skills and knowledgeable with Word, Excel, and any computer based reservation systems such as Opentable
• Ability to digest complex information and communicate to employees
• Must have the ability to understand and execute Marketing requirements, promotions, and special events
• Previous experience with luxury hospitality company is preferred.

Live Your Passion.  Add Your Magic.             

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. 

 

SUMMARY

The Banquet Captain role is responsible for the supervision of the day to day functions of the Banquet team and the events at the hotel. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

ESSENTIAL FUNCTIONS

Job duties include; although are not limited to:

• Communicating to staff in pre-function meetings all specific set-up needs of buffets, receptions, and overview of daily events.
• Reviewing all details of BEO’s and checking all room sets prior to each event for accuracy including china, glassware, silverware, linen, and floor plan.
• Confirming quantities of food items and timing with Banquet Chef before leaving the kitchen and preparing a captains report after each event to summarize service details.
• Additional, responsibilities of the Banquet Captain include attending meetings such as pre-cons, resume, and/or leadership as well as additional duties as assigned that may be outside of the normal scope of duties based on business needs.
• Perform other duties as assigned.

QUALIFICATIONS

• High school Diploma or equivalent education, Bachelor’s Degree preferred
• 2 to 3 years’ experience in a Banquet operation
• 3 to 4 years’ experience in customer service
• Ability to obtain/maintain state required licenses and/or certifications such as Food Handler’s Card and TIPS Certification
• Must be able to speak, read, write and understand English, the primary language used in the workplace
• Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook

PHYSICAL REQUIREMENTS

Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. Must be able to stand and exert well-paced mobility for up to 8 hours in length. Must be able to lift up to 30 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. on a semi-regular basis.

Live Your Passion.  Add Your Magic. 

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. 

Full-Time & Seasonal 

SUMMARY

The Server position will require you to interact one on one with the guests, take their orders, make cocktails utilizing company service standards, and ensure guest satisfaction. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

ESSENTIAL FUNCTIONS

Job duties include; although are not limited to:

• Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs.
• Guiding guests through all phases of their experience at the venue while commanding full menu knowledge and preparation methods at all times.
• Cleaning of all equipment, tools, and supplies and maintaining equipment in good working order while following all procedures and policies set forth by the company, division, department and County health department.
• Working as a team and effectively communicating with management, bartenders and service staff in order to fulfill and address any issues or needs requested by guests and or other Associates.
• Always being positive, showing enthusiasm, being humble, being thankful, and being respectful to all team members.

QUALIFICATIONS

• One (1) year experience as a server/cocktail in a similar restaurant environment.
• Must possess good attitude, attention to detail, and ability to work under pressure.
• Excellent customer service skills and an in-depth knowledge of Spirits, Wine and Food are required.
• Ability to read and write in English proficiently as well as having basic math skills and the ability to use a calculator.
• Must be 21 years of age and must possess Tips and Food Handlers cards.

PHYSICAL REQUIREMENTS

Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to bend, stoop, squat and stretch to fulfill tasks. Must be physically able to lift and carry heavy trays and equipment as well as delicate china and glassware.  Up to 50 lbs. Also, you must be physically able to walk without assistance on various surfaces for an extended period of time. This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. 

Live Your Passion.  Add Your Magic.             

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. 

Seasonal

 

SUMMARY

The Bartender position will require you to interact one on one with the guests, take their orders, make cocktails utilizing company service standards, and ensure guest satisfaction. You will be responsible for maintaining an issued cash bank throughout your shift.  You will also be actively marketing yourself and the establishment through various social media outreach and staff outings.  This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

ESSENTIAL FUNCTIONS

Job duties include; although are not limited to:

• Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs.
• Exhibiting proper knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages, and any menu items offered while maintaining the cleanliness and appearance of the bar.
• Anticipating the guests’ needs and responding appropriately with a sense of urgency. 
• Cleaning of all equipment, tools, and supplies and maintaining equipment in good working order while following all procedures and policies set forth by the company, division, department and County health department.
• Working as a team and effectively communicating with management, bartenders and service staff in order to fulfill and address any issues or needs requested by guests and/or other Associates.

QUALIFICATIONS

• 2 years restaurant experience and/or 1 year experience bartending in a similar establishment. Must have extensive knowledge of Spirits, Wine and Food.
• Must possess good attitude, attention to detail, and ability to work under pressure.
• Excellent customer service skills and a Positive attitude are required.
• Ability to read and write in English proficiently.
• Must have basic math skills and be able to use a calculator.
• Must be 21 years of age and possess Tips and Food Handlers cards.

PHYSICAL REQUIREMENTS

Must be able to bend, stoop, squat and stretch to fulfill tasks. Must be physically able to lift and carry heavy trays and equipment as well as delicate china and glassware.  Up to 50 lbs. Must be physically able to walk without assistance on various surfaces for an extended period of time. This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. 

Live Your Passion.  Add Your Magic.             

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants.

Seasonal

 

SUMMARY

The Barista role is responsible for the preparation and service of beverages and food items to guests.  This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

ESSENTIAL FUNCTIONS 

Job duties include but not limited to:

• Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
• Prepare all specialty coffee and tea drinks to the specified standards, providing guests professional, friendly and timely service.
• Maintain the cleanliness of the coffee equipment, counter, and prep; participate in ongoing service training of standards.
• Ensure all inventory items and ingredients are in place for each shift.
• Taking inventory and replenishing items in display cases, at tables, or behind the counter.
• Responsible for polishing silverware/glassware. 
• Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs.
• Perform other duties as assigned.

QUALIFICATIONS

• High school or equivalent education required.
• Be able to communicate clearly and understand the predominant language(s) of our guests.
• Punctuality and regular and reliable attendance. 
• Food Handlers Permit Required
• Availability to work flexible schedule, including weekends and holidays.
• Previous bar experience preferred.

PHYSICAL REQUIREMENTS

Ability to stand for long periods of time and move frequently from area to area. Ability to bend, stoop, crouch, and reach with hands and arms. Ability to carry and balance dishware and glassware in the course of service. Regularly lift and/or move up to 15 pounds and occasionally lift and/or move up to 40 pounds.

Live Your Passion.  Add Your Magic.             

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. 

 

Summary:

The Hotel Front Desk Manager is responsible for the overall support and management of the day-to-day operations of the rooms division; inclusive of Front Office, Concierge, Bell & Door and Housekeeping. This role will collaborate, partner, and support the Director of Rooms on all operational functions, programs, assignments and hotel activities as deemed necessary to support the business. This individual will be provided with a complete overview of the rooms division, facilitated through a rotation between the front of house and back of house operation.  The Front office Manager will be a business partner responsible for supporting the company's goals, objectives, vision, mission, and values.

Front of House Responsibilities:

• Direct and control the activities of the Guest Experience, Concierge, Bell/Door to ensure adherence to Montage standards, policies and procedures.
• Review and analyze guest engagement scores and trends in Revinate.
• Responsible for profile accuracy with the aim of creating a personalized experience for each of our guests.
• Perform daily stand up and run meetings for Front of House departments. Ensure team are familiar with all guest rooms, spa, dinning and selling techniques, hotel facilities, services, hours of operation, key personnel, special activities, functions in the hotel and to ensure proper follow up on all special guest requests.
• The incumbent must be an ambassador or our Montage International values and culture. Present a great sense of integrity and conveying to the guest a sense of knowledge and assurance.
• Review daily activity, inclusive of but not limited to arrivals, departure, guests in house itineraries and restaurant reservations with the aim of delivering on all guest's expectations.
• Ensure all Front of House associates maintain a balanced bank and to reconcile all transactions at the close of their shift and to cash out.
• Review daily activity, inclusive of but not limited to arrivals, departure, guests in house itineraries and restaurant reservations with the aim of delivering on all guests expectations.
• Satisfy all reasonable guests’ services requests with the upmost levels of confidentiality and discretion.
• Responsible for creating an engaging and collaborative culture with our front of house associates.
• Responsible for recruiting and onboarding all new front of house associates.
• Responsible for creating a learning environment and for providing corrective coaching to all front of house associates.
• Review, analyze and take action on all day-to-day Manager Logs and offer same day resolutions.
• Complete all payroll records and ensure payroll accuracy and proper labor management.
• Manage and satisfy front of house supplies and long-term storage.
• Supervises and assists as needed with the answering and directing of phone calls, pages, radio requests and faxes, wake up calls, in an efficient manner.
• Perform tasks for Guest Recognition and ensure proper training and usage throughout each department. 
• Nurtures a collaborative and encouraging working environment with all other departments and associates.

• Back of House Responsibilities:
• Directly responsible for MOD coverage during Director of Rooms absence.
• Manage room inventory, room status and allocate labor to meet all operational needs.
• Ensure the Rooms associates are performing at optimum levels by ensuring proper credit assignment and by ensuring the proper equipment and supplies are always provided.
• Effectively train all Floor Supervisors on proper Montage Standards.
• Prepare daily rooms report noting and highlighting any discrepancies imperative for the operation to note.
• Responsible for the cleanliness of the Food and Beverage public area outlets.
• Must identify and report property maintenance conditions and create work orders for all required repairs.
• Responsible for inspecting guest floors daily, inspect suites and, ensure room condition for all arrivals and audit occupied and check-out rooms daily.
• Support the Director of Rooms with creating engaging, fair and consistent protocols for the associates.
• Collaborate with the Front of House team to ensure show rooms ready for all site visits.
• Must fully understand room categories, room set ups, design, color schemes and room differentiators.                                 
• Must support the Director of Rooms with all associate meetings, training sessions and recognition events.
• The tasks and responsibilities outlined are not all limiting but mere an overview.

• Qualifications and Skills:
• 1+ years of previous Rooms Division management experience is required.
• Experience in a luxury hotel and/or resort required
• Front Office and/or Housekeeping Management experience highly preferred
• Knowledge of Big Sky market is desirable.
• Ability to handle computer systems (related to schedule, payroll, purchase, guest lists, guest activities reports etc.)
• Ability to multi-task in a high volume and fast paced environment
• Strong communication and interpersonal skills

 

PHYSICAL REQUIREMENTS

Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to lift up to 15 lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.

Live Your Passion.  Add Your Magic.             

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. 

 

SUMMARY

The Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and maintaining professional relationships with guests to enhance their overall experience. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

ESSENTIAL FUNCTIONS

Job duties include; although are not limited to:

• Providing excellent customer service and telephone etiquette, and actively aspiring to reach department and property defined goals and objectives
• Hosting and welcoming guests with a friendly and sincere demeanor
• Assisting with guest check-in and out process, as well as folios, invoicing and billing
• Thinking outside the box to own and solve guest stay areas of opportunity. Going above and beyond to recover any service opportunities and exceed guest expectations
• Communicating and partnering with all department leaders and hourly Associates to ensure the guest experience is personalized and executed seamlessly
• Maintaining proper record keeping for guest accounts, being knowledgeable about hotel services and local surroundings in order to answer, respond and communicate with guests regarding questions and requests

QUALIFICATIONS

•  High School Diploma or equivalent, Bachelor’s Degree preferred
•  Minimum of two years’ experience in a hotel operations environment
•  Minimum of two years’ experience in customer service
•  Possess basic math skills and have the ability to accurately handle billing
•  Ability to communicate clearly and speak, read, write and understand English well
•  Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur 

PHYSICAL REQUIREMENTS

Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to lift up to 15 lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.

Live Your Passion.  Add Your Magic.             

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. 

Full time, Seasonal 

 

SUMMARY 

The Guest Relations Agent is responsible to conduct guest pre-arrival calls to assist with arrangements, activities and experiences. 

ESSENTIAL FUNCTIONS

Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. 
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, etc.) by making preparations or identifying appropriate providers. 
Review, log, and maintain guest preferences, traces, and profiles. 
Develop and maintain positive guest communication prior to arrival and post departure to cultivate lasting relationships. 
Answer, record, and process guest calls, messages, requests, questions, or concerns. 
Contact appropriate individual or department (e.g., Guest Services, Housekeeping, and Concierge) as necessary to resolve guest call, request, or problem.

QUALIFICATIONS

College Degree preferred.
Minimum of two years’ experience in a luxury hotel preferred.
Minimum of two years’ experience in customer service.
Excellent telephone etiquette.
Exceptional guest recovery skills
Enjoy interacting with people in a fast paced environment
Excellent organizational and time management skills
Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook
Must possess a positive attitude
Must be willing to participate in a learning environment
Must integrate company values throughout all interactions
Must be able to quickly adapt to effectively using new software products
Must be dependable and available to work within the resort on weekends, nights and/or holidays based on business demands

PHYSICAL REQUIREMENTS 

Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.

Live Your Passion.  Add Your Magic.             

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. 

Full time, Seasonal

 

SUMMARY

The Bellperson position will assist the Rooms leadership team in providing exceptional experiences to our guests. The focus of the role will be to engage guests throughout the hotel and manage the full-cycle guest luggage experience. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

ESSENTIAL FUNCTIONS

Job duties include; although are not limited to:

• Assisting with full-cycle guest luggage program
• Facilitating hotel room orientations, delivering amenities and other items to guest rooms as needed
• Working knowledge about hotel rooms, services and features and relaying information to guests
• Duties may also include driving hotel vehicles off property short distances for guest drop-offs and pick-ups or as requested for item retrievals

 

QUALIFICATIONS

• Minimum of one year experience in customer service. 
• Must be able to speak, read, write and understand English, the primary language used in the workplace. 
• High School Diploma or equivalent.
• Luxury hotel experience preferred.
• Prior Bell position experience preferred.

PHYSICAL REQUIREMENTS

Must be able to stand and exert well-paced mobility for up to 6 hours in length. Must have the ability to bend, squat and lift up to 60 lbs., including, but not limited to, luggage, guest items and bags on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. 

Live Your Passion.  Add Your Magic.             

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. 

Full time, Seasonal 

 

SUMMARY 

The Outdoor Pursuits Guide is assists with the daily operations of the Outdoor Pursuits/Compass Department and program planning. Duties include assisting the Outdoor Pursuits Manager with programming, reservations, facility maintenance, and instruction.

ESSENTIAL FUNCTIONS

• Assist members and guests with all equipment rental needs.
• Assist with all rental equipment repairs.
• Provide the members and guests with appropriate property information, nature trails, and biking trails.
• Complete opening and closing procedures for the Outdoor Pursuits Department.
• Maintain and organize facility linen needs.
• Complete daily departmental procedures.
• Relay accurate information to members and guests.
• Effectively and efficiently handle members and guests complaints.
• Assist with special events, holiday activities, and year-round activities for members and guests.
• Properly handle any activity reservations for members and guests.
• Work with the Guest Service Department to assure accurate transfer of information.
• Assist with inventories and reconciliation.
• Work with necessary departments to ensure the proper marketing and promotion of the facility.
• Perform other duties as assigned

QUALIFICATIONS

• High school diploma or equivalent required.
•  Minimum of 1 year hospitality and recreation experience preferred.
• Strong guest service background. Ability to provide a high level of service, programming, and instruction for our guests and members.
• Valid Driver’s License.
• Previous recreation or customer service experience.
• Able to work a flexible schedule including weekend, evenings, and holidays.
• Computer literate in Microsoft Office applications.
• Capable of multi-tasking.
• Professional appearance and demeanor.
• Knowledge of fishing, canoeing, kayaking, bicycles, golf carts and fitness equipment.
• CPR, First Aid, AED certified.
• Knowledge recreation programming and facility management.

PHYSICAL REQUIREMENTS 

Most tasks are performed outdoors in variable weather conditions, including hot, cold, windy and wet weather. Temperature can be extreme but is usually moderate. Frequently works near moving/mechanical parts. While performing the duties of the job, the employee is required to reach with arms and hands; bend and stoop; remain at post standing for extended periods of time; required to lift and/or move up to 50 pounds; place and remove bikes, canoes and kayaks onto hanging racks. Able to lift 50 or more pounds.  

Live Your Passion.  Add Your Magic.             

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. 

 

SUMMARY

The Chef de Cuisine is responsible for the daily operations of the kitchen and is the first-in-command on a day-to-day basis, managing all other food preparation Associates. This is a key position that drives the motivation and productivity of the culinary team. The Chef de Cuisine reports to the Executive Chef.

ESSENTIAL FUNCTIONS

Job duties include; although are not limited to:

• Preparing and ordering all items for the restaurant and bar menus
• Consistently tracking kitchen inventory
• Maintaining food quality and ensuring guest satisfaction
• Working closely with the Executive Chef on menu development and recipe standardization
• Assisting in maintaining the overall food and labor cost
• Ensuring all Montage International standards and expectations are met
• Recruiting staff and monitoring their performance
• Executing all production and plating in a timely, efficient manner; meeting and exceeding guest expectations
• Remaining aware of culinary trends and always seeking to improve
• Scheduling kitchen staff and ensuring schedules are posted in a timely manner
• Monitoring equipment maintenance and condition
• Ensuring that the kitchen operates alongside state and federal health and safety codes

QUALIFICATIONS

• Culinary school graduate or related training required
• Minimum three years’ experience as a senior level chef in a comparable hotel environment
• Experience implementing new food concepts and menus
• Ability to handle multiple tasks and work well in an environment with time constraints
• Must have all necessary safety certifications
• Excellent knowledge of Public Health regulations

PHYSICAL REQUIREMENTS

Constant standing and walking throughout shift. Occasional environmental exposures to cold, heat, and water. The individual must be able to transport up to 50 pounds on occasion and up to 35 pounds regularly. 

Live Your Passion.  Add Your Magic.             

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. 

 

SUMMARY

The Sous Chef is responsible for the daily operations of the kitchen and is first-in-command on a day-to-day basis, managing all other food preparation Associates. This is a key position that drives the motivation and productivity of the culinary team. The Sous Chef reports to the Executive Chef.

ESSENTIAL FUNCTIONS

Job duties include; although are not limited to:

• Scheduling kitchen staff and ensuring schedules are posted in a timely manner
• Consistently tracking kitchen inventory, preparing and ordering all items for the restaurant and bar menus
• Recruiting staff and monitoring their performance
• Assisting in maintaining the overall food and labor cost
• Ensuring the opening and closing procedures for kitchen staff are completed
• Executing all production and plating in a timely, efficient manner; meeting and exceeding guest expectations
• Ensuring that standards pertaining to storage, rotation, production, portions, quality and appearance are followed at all times
• Maintaining food quality and ensuring guest satisfaction
• Assisting in developing control procedures and enforcing them
• Working closely with the Executive Chef on menu development and recipe standardization
• Taking responsibility for shift during absence of the Executive Chef
• Monitoring equipment maintenance and condition
• Responding accurately and completely to guests and Associates via written and verbal communication to give directions, instructions, information, answer questions, and provide service as required
• Knowing all state/local health codes and ordinances and ensuring that kitchen is in compliance
• Memorizing food recipes and food preparation instructions
• Remaining aware of culinary trends and always seeking to improve

QUALIFICATIONS

• Culinary school graduate or related training required
• Previous experience in hospitality or club operations preferred
• Ability to accurately and effectively communicate in verbal and written form with guests and Associates
• Experience implementing new food concepts and menus
• Experience with creating schedules, labor costing, payroll administration, and Associate performance management required
• Ability to handle multiple tasks and work well in an environment with time constraints
• Must possess applicable state/local licenses and certifications

PHYSICAL REQUIREMENTS

Constant standing and walking throughout shift. Occasional environmental exposures to cold, heat, and water. The individual must be able to transport up to 50 pounds on occasion and up to 35 pounds regularly. 

Live Your Passion.  Add Your Magic.             

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. 

Full time, Seasonal

 

SUMMARY 

The Cook will provide and maintain high quality standards and procedures in preparing and serving food while keeping the kitchen clean, safe and a sanitary environment in which to work.  This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

ESSENTIAL FUNCTIONS

Major areas of responsibility/ management include, but are not limited to:

• Responsible for preparation of all restaurant foods, hot and cold, that meet specifications, guarantees and pays attention to detail with plate presentation.
• Maintain solid knowledge of all food products, sanitation standards, and all policies/ procedures and is able to skillfully apply culinary techniques.
• Working as a team and effectively communicating with management, chefs, and service staff in order to fulfill and address any issues or needs requested by guests and or associates.
• Ensuring requisitions are processed properly and placed in designated area, assist in lowering food cost and waste, properly label and date all products to ensure safekeeping and sanitation, read and expedite computer tickets for service, produce production list to ensure efficient execution of service, conduct inventory on a regular basis to ensure proper par levels and assist Chef, Assistant Chef, Cooks, Pantry workers, and Kitchen Helpers as needed in the execution of service.
• The guest experience revolves around the food appearance, quality and overall dining experience.

QUALIFICATIONS 

• High school or equivalent education required 
• Minimum of 1-year cooking experience
• Luxury hotel experience strongly preferred
• Standalone restaurant experience
• Culinary Degree from an accredited culinary program 
• Ability to communicate clearly and speak, read, write and understand English

PHYSICAL REQUIREMENTS 

Most work tasks are performed indoors.  Temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more. Ability to physically handle knives, pots, lift and carry same from shelves and otherwise transport up to 50 pounds to every area of the kitchen or storeroom.  Proper usage and handling of various kitchen machinery to include slicers, buffalo chopper, grinders, mixers, and other kitchen related equipment. Ability to physically self-demonstrate culinary techniques, i.e., cutting, cooking principles, plate presentation, safety and sanitation practices. Must be able to push and pull carts and equipment weighing up to 200 lbs. occasionally. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

 

Live Your Passion.  Add Your Magic.             

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. 

Full time, Seasonal,

 

SUMMARY 

The Pastry Cook role is responsible for preparing the highest quality food products for the restaurant and banquets, according to menu descriptions and direction from the Executive Pastry Chef.  This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

ESSENTIAL FUNCTIONS

Major areas of responsibility/ management include, but are not limited to:

• Passion for baking and pastry creation.
• Maintaining the highest level of execution and quality food, while following timelines and BEO’s.
• Preps, prepares, and executes all menu items to specification and follows directions of Executive Pastry Chef daily.
• The workstation must be set up based on menu items, banquet event orders and specials, and ensures all ingredients are ready for the shift.
• At all times, proper sanitation and safety guidelines must be followed, and all kitchen work and storage areas must be kept clean and organized.
• The pastry cook must inspect all food products to maintain proper appearance, colors and appeal.
• All food storage must be in proper containers in refrigerators and freezers, to maintain freshness.

 QUALIFICATIONS 

• Certified level cook and/or experience in food production and/or preparation.
• Minimum of 1 year pastry culinary experience.
• Food & Beverage customer service experience. 
• Food Handlers permit.
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• All positions may perform additional duties as assigned based on business needs that may be outside the scope of normal duties.

PREFERRED

• Luxury hotel experience strongly preferred
• High school or equivalent education

PHYSICAL REQUIREMENTS 

Most work tasks are performed indoors.  Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more. Position requires walking and giving direction most of the working day. Must be able to stand and exert well-paced mobility for up to 4hrs in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability in a limited space. Must have the ability to bend, squat and frequently lift 25 lbs. and occasionally lift up to 50 lbs. May be required to lift trays of food or food items weighing up to 30 lbs. Must be able to push and pull carts and equipment weighing up to 250 lbs. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. 

Live Your Passion.  Add Your Magic.             

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. 

Full time, Seasonal 

 

SUMMARY 

The Spa Massage Therapist position will provide exceptional massage and spa treatments with the highest levels of professionalism, a customized approach and over-the-top-hospitality to guests of the Spa. Your role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

ESSENTIAL FUNCTIONS

Major areas of responsibility/ management include, but are not limited to:

• Provide Massage and Spa services to guests in a timely, courteous and efficient manner including, but not limited to, massage, wellness therapies, body treatments, foot soaks/treatments, etc.
• Maintain an agreed upon retail sales to service ratio with the exceptional products, gifts and accessories provided.
• Maintain an agreed upon minimum upsell percentage.
• Attend pre/post shift meetings
• Participate fully in maintaining backbar expenses
• Complete all necessary record-keeping tasks as they pertain to the operation of the Spa
• Participate in all advanced training without exception
• Escorts guests to and from treatment rooms in a graceful manner, attending to any immediate needs throughout the Spa visit.
• Assist in providing information to any inquiries, help to coordinate all guest requests for services and maintain impeccable yourself and spa cleanliness of the Spa.
• Ensure guest comfort and safety throughout the treatment.          
• Maintain work area with necessary supplies, sanitation and disinfection procedures ensuring room is immaculate at all times (tables draped, counters and products clean).
• Perform monthly and quarterly deep-clean responsibilities.
• Assist with cleanliness of all spa areas including all locker rooms.
• Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the spa.
• Assist in any other function as requested by Spa Manager, Director of Rooms or General Manager as it pertains to the spa, lounges, indoor/outdoor area, retail area, pool area.
• Participate fully in any/all promotions within and outside the spa, hotel or at off-site events. 

QUALIFICATIONS 

• High school or equivalent education
• Ability to communicate clearly and speak, read, write and understand English
• Valid Massage Therapy Certification from a recognized school of massage
• Insurance coverage as required to maintain massage license/certification
• Continuing Education as required to maintain massage license/certification.
• Exceptional skill in Swedish and Deep Tissue massage and at least two of the following:
  • Acupressure
  • Ashiatsu
  • Ayurvedic i.e. Abhyanga, etc.
  • Clinical Deep Tissue
  • CranioSacral – Upledger or equivalent
  • Deep Tissue
  • Hot Stone Massage
  • Lomi Lomi Massage
  • Lymphatic Drainage – Upledger or equivalent
  • Myofascial Release
  • Neuromassage
  • Pregnancy Massage – certificate of advanced training required to perform Pregnancy Massage
  • Reflexology
  • Reiki II or Master + 
  • Rolfing
  • Shiatsu – table and/or mat
  • Sports Massage
  • Thai Massage
  • Trigger Point Massage 

PREFERRED 

• Luxury experience strongly preferred
• Bachelor’s Degree

BENEFICIAL 

• Advanced training in holistic and/or clinical bodywork, aromatherapy and spa/body treatments.
• Strong experience in more than five modalities as described above.
• Knowledge of botanical ingredients, thalassotherapy, reflexology, Ayurveda or any holistic wellness field/modality
• Knowledge of general wellness practices such as yoga, meditation, etc. 
• Advanced holistic and clinical training

PHYSICAL REQUIREMENTS 

Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length.  Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach different outlets and other departments of the Resort on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 50 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment.

 

Live Your Passion.  Add Your Magic.             
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. 

Full time, Seasonal 

 

SUMMARY 

The Engineering Maintenance Technician II will be responsible for maintaining all buildings and equipment throughout the property. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

ESSENTIAL FUNCTIONS

Major areas of responsibility/ management include, but are not limited to:

Troubleshoot equipment using proper tools in a skilled craftsman-like manner.
Perform assignments as directed by the Director of Engineering.
Assume the duties of other mechanics when required, including light carpentry, plumbing, grounds maintenance, electrical, painting, pool and spa maintenance, etc.
Perform preventative maintenance on all equipment.
Repair all malfunctioning mechanic devices.
Respond to room repairs regarding carpentry, electrical, plumbing, carpeting, painting, and furniture repair/refinishing.
Maintain pools and spas.
Participate in re-keying of facility as needed.
Respond to guest calls.
QUALIFICATIONS 

High School Diploma or equivalent
Minimum of two years’ job related maintenance experience or engineering
Minimum of two years’ experience in customer service
Ability to communicate clearly and speak, read, write and understand English
Luxury hotel experience strongly preferred
Certification from Technical Maintenance Trade School
Bachelor’s Degree
Knowledge of Microsoft Office applications and various property specific software applications, HotSOS, and Energy Management Systems software
PHYSICAL REQUIREMENTS 

Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to lift up to 50 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. Must be able to walk, stand, sit, bend, stoop, squat and stretch to fulfill tasks. Must have finger dexterity to be able to operate office equipment.   

Live Your Passion.  Add Your Magic.             

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. 

Full time

 

SUMMARY

The Central Plant Technician II is responsible for the repairs and upkeep of appliances throughout the resort.  This technician will also serve a role with equipment preventative and corrective maintenance effecting the central plant.

ESSENTIAL FUNCTIONS

• Work conducted within maintenance, repair, and operation of all equipment, systems, furnishings, and building components in accordance with energy conservation and preventative/predictive maintenance programs; including, but not limited to, mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, and other equipment. 
• Direct areas responsible for will be within all hotel rooms, hotels common areas, residential rooms, residential common areas, and working with guest responses as requested.
• Direct function of the role will be focused around the repairs to appliances in hotel rooms, residential units, and commercial areas of the building.  This will cover but not be limited to dishwashers, ice machines, refrigeration systems, gas-burning appliances, and other equipment throughout the building.
• Must have a comprehensive knowledge of mechanical repairs, refrigeration systems, and the ability to work within several software programs as needed for this position.
• Working with residential associates to coordinate replacement of appliances when needed.
• Working with leadership and the office coordinator of the engineering department for tracking and billing of all needed repair requests.
• Managing parts inventory for the appliances serviced by the technician.

QUALIFICATIONS

• High School Diploma or equivalent is required.
• Three plus years’ experience in engineering.
• EPA Universal License
• Must have Intermediate skills with Microsoft Office products; Word, Excel, PowerPoint, Outlook.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer.
• Knowledge of equipment operations.
• Must possess basic computer skills.
• Comprehensive knowledge of personal computers and various property specific software applications, such as MS Office suite, CMMS, and Energy Management Systems software. 

PHYSICAL REQUIREMENTS

Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to lift up to 15-40 lbs. on a regular and continuing basis. Must be able to walk, stand, sit, bend, stoop, squat and stretch to fulfill tasks. Must have finger dexterity to be able to operate office equipment.

Live Your Passion.  Add Your Magic.             

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. 

 

SUMMARY

The Dispatcher is responsible to perform the daily tasks of the Safety and Security Department to ensure a safe and secure environment. Work to achieve the goals and objectives of the Department and the mission statement of the Resort.

ESSENTIAL FUNCTIONS

Job duties for this position include; although are not limited to:

• Dispatch and communicate, follow up, and provide updates on all incidents as they occur.
• Monitor the Security Office fire panel.
• Maintain event log.
• Answer phones and dispatch calls.
• Have full knowledge of the Resort’s activities/events.
• Receive and communicate all information pertaining to your shift from the daily briefings.
• Document Calls for service on both 1410 and the emergency line 2500. (Maintain activity log)
• Visitor and Contractor check in.
• Administrative duties assigned by Shift Supervisors.
• Assist Security with Lost and Found.
• Assist Security with temperature and One Medical badge check.
• Physical presence in Security office when Security Officer is out on the property.
• View CCTV monitors and keep constant surveillance of grounds through the camera system.

Security Dispatch Role:

• Dispatch Officer is defined as an entry-level seasonal security position.

QUALIFICATIONS

• High school or equivalent education required.
• Minimal to no security experience
• Must successfully complete MDV Security Dispatch training within 6 weeks of position           

PHYSICAL REQUIREMENTS

• Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to exert well-paced ability to reach different outlets and other departments of the hotel in a timely manner. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 15 lbs. on a regular and continuing basis.