Major Marine Tours
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Every summer, Major Marine Tours hires seasonal deckhands, customer service agents, and reservation agents to help run our operations in Kenai Fjords National Park. Our 2021 season runs from early March to mid-October, but most of our seasonal hires are expected to commit from early May to the end of September. If you are interested in a position with our growing team, please see the positions we currently have available listed below:

  • Driver/Guide

    Transportation
    Alaska Transportation Company

    Position:               Driver / Guide

    Reports To:         Transportation Coordinator / General Manager

    Status:                   Full Time Seasonal - Hourly

    _______________________________________________________________________________

    Major Marine Tours is seeking safe and competent drivers that demonstrate a positive, team-oriented attitude with the goal to achieve quality customer service.  Our drivers provide safe, friendly and timely shuttle/transfer service on designated routes around Seward.

    _______________________________________________________________________________

    Responsibilities:

    • Conduct all activities and decisions according to our five guiding principles:

                                    Safety

                                    Quality

                                    Teamwork

                                    Environmental Responsibility

                                    Profitability

    • Use safe driving techniques and follow all company, local, state and federal laws while operating company vehicles.
    • Safely assist guests while boarding or disembarking from company vehicles, and with the handling of their luggage.
    • Gain an understanding of Alaska and specifically the local Seward area.  Use provided information to develop personalized and factual narration for tours you conduct.  Be able to accurately respond in a timely manner to customer questions.
    • Gain an understanding and follow all DOT regulations and company policies. This includes conducting pre and post trip inspections, and completing all required paperwork.
    • Clean the interior and exterior of buses on a regular basis.
    • Other responsibilities may be assigned as needed.

     

    Minimum Qualifications: Applicants must meet the following criteria to be considered for a driver/guide position:

    • Must be at least 21 years of age by May 1 2020
    • A current Class B Commercial Driver’s License with a Passenger endorsement and Air Brake restriction removed
    • A clean driving record
    • Ability to pass a Department of Transportation physical
    • Be willing to submit to pre-employment, random, post accident, and just cause drug and alcohol testing
    • Demonstrate good communication skills - both written and verbal
    • Be able to regularly lift and move a minimum of 50 pounds
    • Successfully complete a training program

     

    Apply Now

  • Hertz Rental Car

    Customer Service
    Alaska Transportation Company

    Position:               Customer Service Representative

    Reports to:           General Manager

    Status:                  Seasonal-Hourly

    General Function:  

    Customer Service - Represent Hertz of Seward to the general public and community.  Personal meet/greet of customers, respond to customer inquiries in person and via telephone or email.  Complete rental reservations and contracts accurately, efficiently and in a friendly manner.  Work as part of the overall sales team to process all related paperwork,  accurately record rental details and clean vehicles and workspace as needed. 

     Responsibilities:

    • Conduct all activities and decisions according to the five guiding principles of Hertz of Seward:

                        * Safety

                        * Quality

                        * Teamwork

                        * Environmental responsibility

                        * Profitability

    • Report to work on time and be a reliable member of the team - Report and be ready for work when your shift begins.  Clearly communicate any deviations from the schedule that you may need in advance.  Being here and ready interact with customers appropriately is a mandatory job function.

     

    • Through training and leadership, learn the various processes and procedures in quoting rates, completing reservations and rental agreements, and all associated paperwork as required.  Be able to use Capture system to complete transactions accurately, efficiently and in a friendly manner in order to achieve a high level of quality customer service.  Complete all follow-up processing and reporting according to set procedures in order to maintain positive accountability for all transactions. 

     

    • Clearly communicate verbally and in writing as needed with other employees any situations requiring follow-up attention.  Communicate with team members regarding on-going situations and issues clearly and concisely to achieve smooth and seamless service to customers.

     

    • Maintain a clean, neat and orderly personal work space, as well as public reception areas and restrooms.  

     

    • Maintain a “teamwork” attitude and work ethic to complete the various tasks needed to ensure friendly and efficient service, clean & well maintained vehicles, and a safe workplace.  Work with other Hertz team members to ensure vehicles are clean (interior and exterior), fueled and ready for their next rental.

     

    • Gain knowledge of the local and statewide travel routes, attractions and transportation options.  Be able to share this information with customers in a clear and concise manner.

     

    • Work congenially with partnering companies and their employees to ensure that the overall visitor experience is positive.  

     

    • Appearance/Grooming: Excessive jewelry, body piercing and tattoos are not allowed. Specific uniform items will be supplied when you are representing the company.  Represent Hertz of Seward in a professional and friendly manner whenever interfacing with passengers or community members.

     

    Minimum Qualifications: 

    Applicants must meet the following criteria to be considered for a Customer Service position:

    • Demonstrate good communication skills – both written and verbal.
    • Demonstrate a positive, team-oriented attitude with the goal to achieve Quality Customer Service.
    • Must have a current Alaska Driver’s License and provide a current copy of driving record.
    • Be willing to submit to post-accident, and just cause drug and alcohol testing.
    • Be able to regularly lift and move a minimum of 50 lbs.  Employees are regularly required to sit, stand, walk, see, talk and hear.  Frequently they will need to climb or balance, stoop, kneel, crouch or crawl.  

    Apply Now

  • Wash/Detail Crew Member

    Customer Service
    Alaska Transportation Company
  • Front Desk Agent

    Customer Service
    Gateway Hotel

    About Seward:

    Between Chugach National Forest and Kenai Fjords National Park is the small harbor town of Seward, Alaska. Seward is nestled among steep, glacier-carved mountains wreathed in spruce and hemlock forests. A 2.5 hour drive from Anchorage along the Seward Highway, widely-considered one of the most scenic drives in the world, brings you to the coast of Resurrection Bay - home to vast marine life including puffins, orcas, humpbacks, and Steller sea lions.

    This will be the first year that the Gateway hotel will be open to the public and we are looking for energetic, hardworking, and fun loving people to help create a team that will set a standard for exceptional customer service for our guests.   Alaska's awe inspiring beauty draws adventure seekers from all over the world and we want to provide them an amazing experience.   An important role in the success of our daily operations will be that of our team.

    We are now looking for individuals to join our customer service team for the 2021 summer season. The Gateway is partnered with Major Marine Tours and both are a family-owned company, meaning we look out for our employees. We want individuals to come gain resume-building skills, while presenting an opportunity to create life-long memories with the people, places, and experiences that make the Gateway, Major Marine Tours and Kenai Fjords National Park so amazing. 

    About the lifestyle:

    Seasonal employees are expected to be available from May through September, during the height of the Alaskan tourist season. A seasonal bonus may be issued at the completion of the summer. 

    The Gateway hotel offers shared dormitory housing options to employees for $15 per day. Employee housing is optional, and we encourage seasonal hires to find independent housing when possible. Please email us to set up and reserve crew housing. 

    In addition to competitive hourly wages (determined upon experience), employees also receive complimentary trips on a Major Marine cruise and great discounts for friends and family. We encourage every employee to take advantage of the pristine beauty and adventure that Alaska has to offer. With plenty of time throughout the season, employees are encouraged to hike, kayak, camp, bonfire, fish, and partake in all summer festivities. These are the perks of working in tourism.

    About the Job:

    Essential Functions of the Guest Service Representative

    • Greet, register, and assign rooms to guests of Gateway Hotel
    • Answer phones and email correspondence
    • Contact housekeeping or maintenance staff when guests report issues or concerns
    • Issue room keys and information maps
    • Make, confirm, and verify reservations and payment methods for hotel rooms and cruise packages
    • Other duties as assigned

     

    Qualified candidate will exemplify the following knowledge, skills, and abilities:

    • Customer service - Knowledge of principles and processes for providing exceptional customer service
    • Communication - Professional use of  multiple methods of communication effectively, including in-person, over the telephone, or email.
    • Active listening - Full attention to guests' needs by listening to what others are saying, understanding multiple points-of-view, asking questions when appropriate, and problem-solving.
    • Computer Systems - Basic understanding and comfortability with modern computer systems, Microsoft Word, and POS systems.
    • Detail oriented - Ability to produce quality work in a face-paced environment.

     

    Other Information

    • This is a seasonal position
    • Pay structure: DOE
    • Opportunities for full-time status and benefits after 6 months of continued employment.

    Steps of Service:

    • Treat every guest like family. This refers to being friendly and knowledgeable about Major Marine Tours and packages, but also includes going above and beyond, sharing more information like historical landmarks, hiking recommendations, dinner recommendations, etc. True engaged conversations are vital to maintain the #1 rated tour operator on Trip Advisor.
    • Safety before profit. Navigating a new normal, we want each guest to know and trust our brand's commitment to safety. Give every guest a clear break down of the tour and expectations, answer their questions patiently, give them all their options clearly. Safety is our number one concern at Gateway Hotel.
    • Besides answering phones and emails, and checking guests in, staff will be expected to help guests with any concerns, help transport luggage and maintain cleanliness 
    • Conscious commitment to the environment. If you don’t have to print it, don’t. We will use online programs and reporting whenever possible, to minimize our contribution to the waste cycle. Whenever possible we eliminate single use plastics and promote recycling. 
    • Absolutely no talking bad about other team members. It will not be tolerated. We are a team, we need each other. Positive attitude is what keeps us engaged and excited to go to work in the morning. Attitude over aptitude. The office team is the main connector between all departments and management, and we have a standard to set for open communication and support.

    Application Requirements:

    • High school diploma or higher and at least 18 years of age.
    • Available to work mid-April to late September (beginning and end dates will be determined upon hire).
    • Confident verbiage and patient temperament. Previous customer service experience is encouraged. 
    • Positive attitude and willing demeanor - People wait their whole lives to travel to Alaska, and we are lucky enough to live here and make someone’s dream come true.
    • Besides the general combination of customer service, product knowledge, and sales enthusiasm that is expected from all front desk agents, please feel free to include your special interests (accounting, sales, marketing, hospitality, preferential to mornings or evenings, etc). 

    Any relevant experience is always a plus, but a willingness to jump in and make it work is a must. Attitude over aptitude.

     
     
     

    Apply Now

  • Housekeeper

    Housekeeping
    Gateway Hotel

    About Seward:

    Between Chugach National Forest and Kenai Fjords National Park is the small harbor town of Seward, Alaska. Seward is nestled among steep, glacier-carved mountains wreathed in spruce and hemlock forests. A 2.5 hour drive from Anchorage along the Seward Highway, widely-considered one of the most scenic drives in the world, brings you to the coast of Resurrection Bay - home to vast marine life including puffins, orcas, humpbacks, and Steller sea lions.

    This will be the first year that the Gateway hotel will be open to the public and we are looking for energetic, hardworking, and fun loving people to help create a team that will set a standard for exceptional customer service for our guests.   Alaska's awe inspiring beauty draws adventure seekers from all over the world and we want to provide them an amazing experience.   An important role in the success of our daily operations will be that of our team.

    We are now looking for individuals to join our housekeeping team for the 2021 summer season. The Gateway is partnered with Major Marine Tours and both are a family-owned companies, meaning we look out for our employees. We want individuals to come gain resume-building skills, while presenting an opportunity to create life-long memories with the people, places, and experiences that make the Gateway, Major Marine Tours and Kenai Fjords National Park so amazing. 

    About the lifestyle:

    Seasonal employees are expected to be available from May through September, during the height of the Alaskan tourist season. A seasonal bonus may be issued at the completion of the summer. 

    The Gateway hotel offers shared dormitory housing options to employees for $15 per day. Employee housing is optional, and we encourage seasonal hires to find independent housing when possible. Please email us to set up and reserve crew housing. 

    In addition to competitive hourly wages (determined upon experience), employees also receive complimentary trips on a Major Marine cruise and great discounts for friends and family. We encourage every employee to take advantage of the pristine beauty and adventure that Alaska has to offer. With plenty of time throughout the season, employees are encouraged to hike, kayak, camp, bonfire, fish, and partake in all summer festivities. These are the perks of working in tourism.

    About the Job:

    Housekeepers perform a combination of cleaning duties to maintain guest rooms and/or public areas in a clean and orderly manner. Laundry attendants wash, fold and restock all guest linen processed by the housekeeping team daily. Both positions require the ability to work in a fast paced environment and be on your feet for the full eight hours of the shift.

    Job Responsibilities:

    • Removing and collecting linens for laundering and transporting them to designated areas
    • Cleaning carpets, furniture and rugs with a vacuum cleaner
    • Dusting furniture and equipment
    • Cleaning tiled bathroom floors, showers and toilets
    • Using safe cleaning chemical-based products to clean tubs, sinks, counter tops, mirrors, toilets, door panels and shower curtains
    • Launder all soiled guest linens
    • Fold, stock and organize all laundered guest linens
    • Demonstrate a high level of guest service, by responding and taking appropriate action to resolve concerns and complaints of guests
    • Ability to move a 50+lb cart

    An ideal team member possesses the following qualities:

    • Well groomed and on time for work
    • Ability to work well with a team in a fast paced environment
    • Good communication skills to relay information to and from management
    • Have a friendly and positive disposition
    • Ability to read and write the English language
    • Housekeepers serve as a representative of our company and must display courtesy, respect, tact and discretion in all interactions with other employees, owners, guests and members of the local community

     

    Other Information

    • This is a seasonal position
    • Pay structure: DOE
    • Opportunities for full-time status and benefits after 6 months of continued employment.

     

    Application Requirements:

    • At least 18 years of age.
    • Available to work mid-April to late September (beginning and end dates will be determined upon hire). 
    • Positive attitude and willing demeanor - People wait their whole lives to travel to Alaska, and we are lucky enough to live here and make someone’s dream come true.. 

    Any relevant experience is always a plus, but a willingness to jump in and make it work is a must. Attitude over aptitude.

    Apply Now

  • Cook

    Crew
    Major Marine Tours

    Reports to:  Boat Captain, Chief Chef, Senior Captain

    Pay Status:   Day Rate / Hourly R&M Rate - Seasonal


    General Function: Ensure high quality dining experience for our customers through professional food preparation and delivery.


     Minimum Qualifications: Applicants must meet the following criteria to be considered for a chef position:

    • Proven food service experience or credentials
    • Possess a current CPR certificate and First Aid card (training provided after hiring if needed).
    • Basic understanding of vessel operations and the Alaska environment.
    • Be willing to submit to pre-employment, random, post-accident, and just cause drug and alcohol testing.
    • Be able to regularly lift and move a minimum of 60 lbs.
    • Employees are regularly required to sit, stand, walk, see, talk and hear. Frequently they will need to climb or balance, stoop, kneel, crouch or crawl. Employees must be able to work in harsh weather conditions for long hours on a variable schedule.

     Typical Duties and Responsibilities:

    1.  Conduct all activities and decisions according to the five guiding principles of Major Marine Tours:
    • Safety
    • Quality
    • Teamwork
    • Environmental responsibility
    • Profitability
    1. Through training and leadership, gain understanding of galley systems and maintenance needs in order to facilitate safe and efficient food preparation, and quality food service.
    2. Chefs and galley helpers are crewmembers and will report to a designated station for docking and undocking, drills and/or actual emergencies and are expected to be familiar with all safety equipment and operations on board the vessel.
    3. Gain understanding of pertinent Department of Environmental Conservation regulations and company policy. Coordinate with management team to ensure that all necessary permits are current. Integrate routine compliance into all aspects of warehousing, food preparation and delivering. Complete all related paperwork in a professional, accurate, consistent and timely manner. Be physically on-site and mentally prepared to work as scheduled by the management team.
    4. Work with operations team, dock representative and others to ensure sufficient inventory of food and food service items while minimizing loss, and facilitate ordering and restocking in a timely and efficient manner.
    5. Responsible with Senior Deckhand for alcoholic beverage inventory control and service.
    6. Staff the galley and assist passengers with beverage and/or food service. Correctly account for galley related inventory in accordance with accounting policy.
    7. Maintain cleanliness of food service and galley areas.
    8. Gain understanding of tour routes and information provided by Major Marine Tours. Actively engage passengers in conversation (“assertive friendliness”) throughout all contact during a tour.
    9. Strive to represent Major Marine Tours in a professional and friendly manner whenever interfacing with passengers or community members. 

    Apply Now

  • Customer Service Representative

    Sales, Reservations, & Ticketing
    Major Marine Tours

    About Seward:

    Between Chugach National Forest and Kenai Fjords National Park is the small harbor town of Seward, Alaska. Seward is nestled among steep, glacier-carved mountains wreathed in spruce and hemlock forests. A 2.5 hour drive from Anchorage along the Seward Highway, widely-considered one of the most scenic drives in the world, brings you to the coast of Resurrection Bay - home to vast marine life including puffins, orcas, humpbacks, and Steller sea lions.

    At Major Marine Tours, we operate several scenic daily boat tours enabling passengers to see spectacular wildlife, landscapes, and glaciers firsthand. Though from a passenger’s perspective our operation may appear simple and seamless, it requires quite a bit of knowledge, coordination, hard work, and teamwork. An important role in the success of our daily operations is that of our team.

    We are now looking for individuals to join our sales and customer service team for the 2021 summer season. Major Marine Tours is a family-owned company, meaning we look out for our employees. We want individuals to come gain resume-building skills, while presenting an opportunity to create life-long memories with the people, places, and experiences that make Major Marine Tours and Kenai Fjords National Park so amazing. 

    About the lifestyle:

    Seasonal employees are expected to be available from May through September, during the height of the Alaskan tourist season. A seasonal bonus may be issued at the completion of the summer. 

    Major Marine Tours offers shared dormitory housing options to employees for $15 per day. Employee housing is optional, and we encourage seasonal hires to find independent housing when possible. Please email us to set up and reserve crew housing. 

    Anyone traveling from out-of-state is eligible for a $400 travel reimbursement upon the completion of their contract.

    In addition to competitive hourly wages (determined upon experience), employees also receive complimentary trips on any company cruise and great discounts for friends and family. We encourage every employee to take advantage of the pristine beauty and adventure that Alaska has to offer. With plenty of time throughout the season, employees are encouraged to hike, kayak, camp, bonfire, fish, and partake in all summer festivities. These are the perks of working in tourism.

    About the Job:

    Seward-based Office Agents interact with customers in person as well as on the telephone in order to provide information on Major Marine Tours’ products and services. Our primary focus is hospitality; as customer service agents, we proudly operate as the face of the company as well as the first-impression for our guests. Agents are responsible for managing online, telephone, and ticketing sales, plus ensuring that the boarding process is as prompt and smooth as possible for each of our daily tours. 

    Steps of Service:

    • Treat every guest like family. This refers to being friendly and knowledgeable about Major Marine Tours and packages, but also includes going above and beyond, sharing more information like historical landmarks, hiking recommendations, dinner recommendations, etc. True engaged conversations are vital to maintain the #1 rated tour operator on Trip Advisor.
    • Safety before profit. Navigating a new normal, we want each guest to know and trust our brand's commitment to safety. Give every guest a clear break down of the tour and expectations, answer their questions patiently, give them all their options clearly. Safety is our number one concern at Major Marine Tours.
    • Besides answering phones and emails, selling tickets, and checking guests in, crew will be expected to occasionally escort guests to boat ramps and help transport luggage. 
    • Conscious commitment to the environment. If you don’t have to print it, don’t. We will use online programs and reporting whenever possible, to minimize our contribution to the waste cycle. Team members are expected to run and gather daily reports via Excel.
    • Absolutely no talking bad about other team members. It will not be tolerated. We are a team, we need each other. Positive attitude is what keeps us engaged and excited to go to work in the morning. Attitude over aptitude. The office team is the main connector between boat crew, inventory crew, captains, and management, and we have a standard to set for open communication and support.

    Application Requirements:

    • High school diploma or higher and at least 18 years of age.
    • Knowledge of Gmail, Excel, and general PC Operating Systems.
    • Available to work mid-April to late September (beginning and end dates will be determined upon hire).
    • Confident verbiage and patient temperament. Previous customer service experience is encouraged. 
    • Positive attitude and willing demeanor - People wait their whole lives to travel to Alaska, and we are lucky enough to live here and make someone’s dream come true.
    • Willing to submit to pre-employment, random, post-accident, and for cause drug and alcohol testing

    Besides the general combination of customer service, product knowledge, and sales enthusiasm that is expected from all front desk agents, please feel free to include your special interests (accounting, sales, marketing, hospitality, preferential to mornings or evenings, etc). 

    Any relevant experience is always a plus, but a willingness to jump in and make it work is a must. Attitude over aptitude.

    Apply Now

  • Deckhand

    Crew
    Major Marine Tours

    Reports to:     Boat Captain, Senior Captain

    Pay Status:    Day Rate / Hourly R&M Rate - Seasonal


    General Function:  Support the Captain to ensure a safe, comfortable, educational and enjoyable environment for passengers. Interact with guest to ensure their safety, enjoyment and an overall positive, memorable Alaskan experience.


    About Seward:

    Between Chugach National Forest and Kenai Fjords National Park is the small harbor town of Seward, Alaska. Seward is nestled among steep, glacier-carved mountains wreathed in spruce and hemlock forests. A 2.5 hour drive from Anchorage along the Seward Highway, widely-considered one of the most scenic drives in the world, brings you to the coast of Resurrection Bay - home to vast marine life including puffins, orcas, humpbacks, and Steller sea lions.

    At Major Marine Tours, we operate several scenic daily boat tours enabling passengers to see spectacular wildlife, landscapes, and glaciers firsthand. Though from a passenger’s perspective our operation may appear simple and seamless, it requires quite a bit of knowledge, coordination, hard work, and teamwork. An important role in the success of our daily operations is that of our team.

    We are now looking for individuals to join our boat crew for the 2021 summer season. Major Marine Tours is a family-owned company, meaning we look out for our employees. We want individuals to come gain resume-building skills, while presenting an opportunity to create life-long memories with the people, places, and experiences that make Major Marine Tours and Kenai Fjords National Park so amazing. 

    Minimum Qualifications:  

    Previous maritime experience is not needed.  However, all deckhands must be willing to learn about vessel safety and general vessel operations.  Communication between captain and crew is essential to safe operations. Willingness to learn new skills and follow direction well is a critical element for deckhand hire.

    Applicants must meet the following criteria to be considered for a deckhand position: 

    • Possess a current CPR certificate and First Aid card. This is a prerequisite; Certification must be in hand upon arrival.
    • Be willing to submit to pre-employment, random, post-accident, and for cause drug and alcohol testing.
    • Be able to regularly lift and move a minimum of 60 lbs.
    • Employees are regularly required to sit, stand, walk, see, talk and hear. Frequently they will need to climb or balance, stoop, kneel, crouch or crawl. Employees must be able to work in harsh weather conditions for long hours on a variable schedule.
    • Must be at least 21 yrs old.
    • Be able to serve alcoholic beverages, handle, prep and cook food (Will Need to obtain a current TAP certification in Alaska)
    • Must be able to adapt to a wide range of schedule changes based on vessel deployment.
    • Problem solving and the ability to work well with others as a team!

     Typical Duties and Responsibilities:

    • Conduct all activities and decisions according to the five guiding principles of Major Marine Tours: Safety, Quality, Teamwork, Environmental responsibility, Profitability
    • Through training and leadership, gain understanding of systems and maintenance needs for all vessels in order to ensure safety of passengers, and minimize downtime for the boats. Deckhands will report to a designated station for drills and/or actual emergencies and are expected to be familiar with all safety equipment and operations on board the vessel.
    • Gain understanding of pertinent Coast Guard regulations and company policy. Integrate routine compliance into all aspects of delivering quality tours. Complete all related paperwork in a professional, accurate, consistent and timely manner. Be physically on-site and mentally prepared to work as scheduled by the management team.
    • Work with operations team, dock representative and others to facilitate safe boarding and disembarkation, and smooth transitions during all phases of tours and transfers.
    • Handle lines under the direction of the Captain.
    • Work with other crew to maintain appropriate inventory on-board: food and restaurant supplies, cleaning materials, paper products, brochures, retail items, etc.
    • Staff the galley and assist passengers with beverage and/or food service. Maintain accountability for the vessel’s cash till. Correctly account for inventory and cash sales in accordance with accounting policy.
    • Maintain cleanliness of vessel; including inside space, outer decks, heads and galley areas. 
    • Gain understanding of tour routes and information provided by Major Marine Tours. Actively engage passengers in conversation (“assertive friendliness”) during all phases of contact during a tour. 
    • Work with management to quickly assess situations and work with operations team to relay information via proper channels in the event of circumstances out of the norm (tour deviations, passenger incidents or injuries, etc.). 
    • Strive to represent Major Marine Tours in a professional and friendly manner whenever interfacing with passengers or community members. 
    • All deckhands are expected to help in all aspects of a tour.  Each deckhand on a given day will have different responsibilities.  These range from being in the galley cooking and handling food, serving an all you can eat buffet for up to 200 passengers, bartending, making rounds on all decks to insure passenger safety and getting to know the passengers.
    • All crew will need to assist seasick passengers in a respectful manner.

    Apply Now

  • Inventory/Dock Support

    Crew
    Major Marine Tours

    Reports to:   Purchasing/ Warehouse Manager                                             

    Pay Status:  Hourly - Seasonal


    General Function:  To serve as the primary logistics/ supply liaison between all TMT Corporation companies. This includes Major Marine Tours, Harbor 360 Hotel, Gateway Hotel, and Hertz of Seward. Daily we service supplies for 172 hotel rooms, 5 employee housing complexes, 8 marine vessels, and 3 offices. We are dedicated to being able to provide the best support we can to all companies under our service. We strive to be as safe, efficient, and courteous as possible while proving an atmosphere that can be challenging but fun.


    Minimum Qualifications:  Applicants must meet the following criteria to be considered for Inventory position: 

    • Be willing to submit to pre-employment, random, post-accident, and for cause drug & alcohol testing.
    • Be able to regularly lift and move a minimum of 30 lbs.
    • Must have a valid driver’s license and have the ability to show proof of a clean driving record from the licensure state.
    • Have the ability to bend, kneel, stoop while moving freight.
    • Employees must be willing to work in harsh weather conditions for several hours on a variable schedule. This includes rain and heavy winds.
    • Be willing to operate a lawn mower and other lawn equipment as the need arises

    Typical Duties and Responsibilities:

    Conduct all activities and decisions according to the five guiding principles of our company:

    • Safety
    • Quality
    • Teamwork
    • Environmental responsibility
    • Profitability

    In addition to the 5 main principles we have 3 others that guide our warehouse:

    • Efficiency:
      1. Ability to maintain awareness of vessel schedules and information regarding what our vessels/ hotels offer to our customers.
      2. Ability to be prompt for the assigned schedule
      3. Ability to work independently at various times and to be able to work efficiently. This may include looking ahead for stock items that might be needed for delivery the next day or to recognize a safety need within the supply chain.
    • Professionalism:
      1. Ability to communicate effectively with management and vessel/ hotel staff on needed supplies/ equipment and to quickly assess situations and work with operations team to relay information via proper channels in the event of circumstances out of the norm.
      2. Strive to represent our company in a professional and friendly manner whenever interfacing with guests or community members.  As a very visible representative of Major Marine Tours and its sister companies, it is important to always present a very professional image.  Excessive jewelry, body piercing and evident tattoos are not allowed.  Specific uniform items will be supplied; others (pants and shoes) to be supplied by employee.
    • Adaptability:
      1. Have the ability to be flexible and react to all situations in a positive and constructive manner. This position becomes the “go-to” individual for a variety of unanticipated needs, and therefore demands a high degree of flexibility and adaptive skills.
      2. Other duties as assigned: We take great pride in the ability to get the job done when it needs to be done. As the “Go To” people we often get tasked with things that might fall outside of our job description. This might include mowing lawns, hauling luggage, driving vehicles to/ from Anchorage, etc. Others may be seen more than us by the public but when we do our job to the best of our ability it makes the company look its best to our guests and to our community.

    Apply Now

  • Marine Engineer

    Maintenance
    Major Marine Tours

    Reports to:     Company Port Engineer

    Status:             Hourly Seasonal / Full Time


    General Function:  Provide support and assistance to the Port Engineer, Operations Manager, and the Captains in executing vessel maintenance, including organization and resupply of spares and repair parts.  Provide hands on efforts to make routine and emergency repairs to vessels, support equipment and facility, as directed by Port Engineer.


    Minimum Qualifications: Applicants must meet the following criteria in order to be considered for an Engineer position:

    • A strong understanding of engines, electrical, and mechanical systems
    • Possess a current CPR certificate and First Aid card (training provided after hiring if needed).
    • Basic understanding of vessel operations and the Alaskan environment.
    • Agree to submit to and pass drug testing as detailed in the company drug policy.
    • Be able to regularly lift and move a minimum of 70 lbs.
    • Position requires the ability to sit, stand, walk, see, talk and hear. Position requires need to climb or balance, stoop, kneel, crouch or crawl.
    • Must be able to work in harsh weather conditions for long hours on a variable schedule.

    Typical Duties and Responsibilities:

    1. Conduct all activities and decisions according to the five guiding principles of Major Marine Tours:
    • Safety
    • Quality
    • Teamwork
    • Environmental Responsibility
    • Profitability
    1. Gain understanding of systems and maintenance needs for all vessels in order to facilitate safety of passengers, and successful operation of the boats.  This will include routine maintenance schedules, and involvement of vessel repairs, either routine or emergency.
    2. Responsibility for understanding of pertinent Coast Guard regulations and company policy.  Complete all related paperwork in a professional, accurate, consistent and timely manner.
    3. Be physically on-site and mentally prepared to work as scheduled by Port Engineer.
    4. Maintain open, clear and positive communication regarding all aspects of vessel maintenance and safety with Operations team, Captains and crew.
    5. Work with Port Engineer to handle all aspects of assigned projects on facilities, vessels and other vehicles.  Manage assigned projects including procurement of parts, supplies or sub-contractors, performing work, ensuring that all work will be completed in a timely manner, and within the approved budget.
    6. Develop understanding of tour routes and information provided by Major Marine Tours and serve as crewmember when needed.  When on-board as deckhand, work with other crew to maintain appropriate inventory, staff the galley and offer direct passenger services as needed.  Be able to give leadership and training to crew regarding vessel maintenance and other vessel specific tasks.
    7. Work with Captain and crew to maintain cleanliness of vessel throughout.
    8. Work with management to quickly assess situations and work with operations team to relay information appropriately in the event of  unusual circumstances (mechanical issues/failures tour deviations, passenger incidents or injuries, etc…). 

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How to Apply

Please complete our online application via the link provided below.


Contact Major Marine Tours