Sales Associate
Job Description: Sales Associate
Summary:
Sales Associates operate our busy Park Stores during the summer season (May – October). We offer a wide selection of apparel, books, postcards, magnets, and more. Sales Associates may be based out of West Glacier (working at our West Glacier, Apgar, and Logan Pass stores) or St Mary (working at our St Mary and Logan Pass stores).
The primary roles for Sales Associates are operating the register, re-stocking product, and assisting customers. They also receive orders from our warehouse, organize back stock, count inventory, and keep stores clean and organized. Another important role of Sales Associates is to act as ambassadors for the Conservancy by asking for donations and helping visitors connect with our mission and projects.
Job Duties and Responsibilities:
Welcome Glacier National Park visitors
Assist with merchandise selection as needed
Accurately and efficiently process transactions and run credit cards using our Point of Sales (POS) system
Ask for donations to Glacier National Park with each transaction
Inform park visitors about our mission and Friend of Glacier donation program when appropriate
Stock and display merchandise in an organized and attractive way
Keep the stores clean and tidy (including regular dusting, sweeping, mopping, etc.)
Unpack orders from the warehouse to the stockrooms and store spaces
Drive the Going-to-the-Sun Road in a Conservancy vehicle to commute to Logan Pass Visitor Center
Troubleshoot IT issues as they arise
Organize backstock product in stockrooms
Communicate effectively with warehouse and office staff
Cooperate with park staff to ensure that protocols are followed in operating the Visitor Center
Maintain a safe, professional, and positive work environment
Education and Experience:
High School Diploma required
Related retail or customer service experience preferred
Must have a valid driver license
Knowledge, Skills and Abilities:
Excellent customer service and communication skills
Aptitude to work with the general public in a front-facing role for extended periods of time (including answering repetitive questions and giving basic directions)
Ability to work both independently and in a small team
Willingness to collaborate with others to create a positive team environment
Strong inclination to take the initiative to complete tasks and solve problems
Ability to prioritize tasks in a busy retail environment
Strong computer skills
Strong attention to detail and ability to take accurate counts
Physical Requirements and Work Environment:
Strength to handle boxes weighing up to 50 pounds, with assistance and hand carts
Physical stamina to be on your feet for long periods of time, both standing and walking
Social stamina to handle a very public-facing role and lots of face-to-face interaction with park visitors
Ability to bend, kneel, and crouch on the ground
Ability to stand on a ladder
Ability to reach above your head
Ability to carry boxes of product short distances repeatedly
High energy to work in a fast-paced environment
Willingness to work some holidays and weekends
Flexibility to accommodate changes to the schedule, due to unpredictable weather, wildfires, or staff illness
