Maintenance Worker
GCI
Dillingham, Alaska
Jack-of-all-trades keeping our off-grid wilderness lodge alive, fixed, fueled, and adventure-ready.
Dillingham, Alaska
Jack-of-all-trades keeping our off-grid wilderness lodge alive, fixed, fueled, and adventure-ready.
GCI's Cook, under the direction of the Chef, will support exceptional food service operations at GCI’s Agulowak Retreat by preparing, cooking, and plating meals in accordance with established recipes, portion controls, and food safety and sanitation standards. This role contributes to a high-quality dining experience for guests and staff while maintaining a clean, organized, and well-stocked kitchen through daily cleaning, inventory support, and assigned deep-cleaning tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Food Preparation & Service:
Prepares and cooks entrées, soups, salads, baked goods, snacks, appetizers, and desserts for guests and staff.
Follows standardized recipes to ensure consistency in taste, quality, and presentation, including intentional plating and banquet service needs.
Assists other cooks with meal preparation and plating; collaborates with team members to ensure smooth and efficient service.
Sanitation & Kitchen Maintenance:
Maintains a clean, safe, and organized workstation.
Assists with kitchen and meal service clean-up.
Performs daily cleaning of kitchen equipment, utensils, and surfaces in compliance with applicable health codes, regulations, and ADEC sanitation standards.
Completes assigned deep-cleaning tasks.
Inventory Support:
Assists with supply inventory by receiving, storing, rotating, and monitoring food and beverage supplies.
COMPETENCIES:
ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles.
COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
Ability to perform a variety of tasks, working independently or with other personnel in a remote environment
COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
Excellent interpersonal communication skills and be able to interact in a polite and professional manner with guests of the company.
COMPLIANCE - Follows internal controls; protects company and guest confidential information; abides by GCI’s Code of Business Conduct & Ethics. Interprets and accurately applies applicable codes, regulations, policies, procedures, guidelines, etc.
Ensure compliance with applicable health codes, regulations, and ADEC sanitation standards.
CUSTOMER FOCUS - Develops positive rapport with guests. Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
RESULTS - Uses a combination of knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
Sufficient knowledge to assist in delivering high quality food service at a remote retreat.
Demonstrated understanding of the necessity of maintaining the highest standards of consistent quality and timeliness of food service.
Ability to function as a skilled cook, capable of assisting in the production of nutritious, attractive, balanced meals, and baked goods for up to 35 people.
Knowledge of standard practices and procedures for maintaining a safe and sanitary kitchen.
Familiar with company safety systems and Retreat safety policies.
SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
Stay current with company safety systems and Retreat safety policies.
TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalents.
Additional Job Requirements:
Under the direction of the Chef, the Cook supports exceptional food service operations at GCI’s Agulowak Retreat by preparing, cooking, and plating meals in accordance with established recipes, portion controls, and food safety and sanitation standards. This role contributes to a high-quality dining experience for guests and staff while maintaining a clean, organized, and well-stocked kitchen environment in a remote retreat setting.
Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
High School diploma or equivalent.
Minimum of two (2) years of experience in a food service position. *
Completion of the following company provided courses within 30 days of start date:
First Aid/CPR/AED certification.
Alaska ServSafe certification.
Preferred:
Experience in hotel, resort, or remote camp kitchen environments. Associate degree from a culinary school equivalent vocational training.
Telecommunications or corporate retreat experience.
DRIVING REQUIREMENTS:
This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
This position requires living and working at a remote Alaskan retreat for a period of approximately five (5) months (room and board provided).
Transportation to and from the retreat requires traveling by small aircraft and/or boat.
Must be willing and able to work seven (7) days per week.
Position is physically demanding, requiring daily long hours of standing, food preparation, and service.
Must be physically capable of safely and effectively performing a variety of functions involving moving, transporting, positioning, and maneuvering equipment, supplies, and loads of up to 50 lbs.
Must be physically capable of performing job duties safely and effectively, such as cooking, baking, and cleaning.
Ability to work shifts as assigned.
Ability to accurately communicate information and ideas to others effectively.
Physical agility and effort sufficiently to perform job duties safely and effectively.
Ability to make valid judgments and decisions.
Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
Must work well in a team environment and be able to work with a diverse group of people and customers.
Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after-hour contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
Cook – Bakery & Breakfast Specialist
Purpose of the Specialty Role:
Under the supervision of the Chef, the Cook – Bakery & Breakfast Specialist performs advanced preparation and execution of breakfast service and baked goods for guests and staff at GCI’s Agulowak Retreat. This role ensures consistent quality, presentation, and timeliness of morning meal service and bakery production while maintaining strict adherence to established recipes, sanitation standards, portion controls, and ADEC health regulations. The position also supports kitchen sanitation, inventory management, and cross-functional coordination to deliver an exceptional retreat dining experience.
Specialty Duties & Responsibilities:
Bakery & Breakfast Production:
Prepares and bakes breads, pastries, muffins, rolls, desserts, and specialty baked goods.
Prepares hot and cold breakfast items including eggs, breakfast meats, cereals, fruits, and specialty dishes.
Develops and executes consistent morning production timelines to ensure on-time breakfast service.
Ensures accurate measurement, mixing, proofing, baking, and finishing of baked goods.
Applies intentional plating standards for breakfast and banquet-style brunch service as needed.
Monitors freshness, shelf-life, and quality of baked goods and breakfast offerings.
Collaboration & Service Support:
Assists Lunch Cook and other culinary team members with meal preparation, plating and transition to mid-day service.
Coordinates early morning workflow to ensure seamless kitchen handoff to lunch/dinner shifts.
Communicates ingredient needs or production adjustments to the Chef.
Sanitation & Compliance:
Maintains a clean, safe, and organized workstation.
Performs daily cleaning of baking equipment, mixers, ovens, utensils, and surfaces.
Ensures compliance with applicable health codes, regulations, and ADEC sanitation standards.
Completes assigned deep-cleaning tasks.
Inventory & Supply Support:
Assists with receiving, storing, labeling, rotating, and monitoring baking and breakfast ingredients.
Tracks perishable breakfast items and communicates replenishment needs.
Additional Specialty Requirements:
Ability to work early morning shifts consistently.
Demonstrated understanding of baking fundamentals including yeast handling and temperature control.
Ability to produce attractive baked goods and breakfast offerings for up to 35 guests.
Ability to work independently during early production hours in a remote environment.
Cook – Lunch & Appetizer Specialist
Purpose of the Specialty Role:
Under the supervision of the Chef, the Cook – Lunch & Appetizer Specialist leads preparation and service of midday meals and appetizer offerings for guests and staff at GCI’s Agulowak Retreat. This role ensures timely execution of soups, salads, sandwiches, appetizers, and sack lunches while maintaining consistent quality, presentation standards, and compliance with health and sanitation regulations. The position supports efficient transition between breakfast and dinner service in a remote retreat environment.
Specialty Duties & Responsibilities:
Lunch & Appetizer Preparation:
Prepares and cooks soups, salads, snacks, entrées, and appetizers.
Prepares sack lunches and packaged meals as needed for excursions or travel.
Ensures consistent portioning and plating standards for individual and banquet-style service.
Maintains high standards for freshness, visual appeal, and balanced meal composition.
Manages timing to ensure efficient midday service flow.
Collaboration & Service Support:
Assists Dinner Cook with preparation and plating transition to evening service.
Coordinates with Bakery/Breakfast Cook to manage production overlap and workflow efficiency.
Supports smooth and efficient guest service through teamwork and communication.
Sanitation & Compliance:
Maintains a clean, safe, and organized workstation.
Assists with kitchen and meal service clean-up.
Performs daily cleaning of kitchen equipment, utensils, and food prep surfaces.
Ensures compliance with applicable health codes, regulations, and ADEC sanitation standards.
Completes assigned deep-cleaning tasks.
Inventory & Supply Support:
Assists with receiving, storing, rotating, and monitoring food and beverage supplies.
Monitors ingredient levels for high-turnover lunch items and communicates needs proactively.
Additional Specialty Requirements:
Ability to manage moderate-volume service during condensed lunch windows.
Strong organizational and time management skills.
Ability to prepare nutritious, visually appealing meals for up to 35 guests.
Ability to function effectively in a remote retreat setting with cross-shift coordination.
GCI's Remote Camp Guide will provide small boat operation and guiding services for guests of the company, serve as a fishing, hiking, sightseeing, kayaking, sailing and skeet range guide, and to conduct various operational tasks and facility maintenance tasks as needed. Operate, drive, and navigate passenger boats according to regulations. Instruct guests on boating safety and use of life jackets. Report to supervisor all accidents, injuries, and unsafe work conditions.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Provide guided fishing, sightseeing, kayaking, hiking and sailing services on area streams and rivers to guests of the company.
Conduct routine daily boat and fishing equipment maintenance.
Fresh fish processing, handling and packaging.
Assist other Retreat staff with loading and unloading of supplies, luggage and guests from Retreat airplane, boats, and vehicles, as well as other various guest support duties.
Assist other Retreat staff with routine facility, grounds, vehicle and equipment maintenance duties.
Function as Range Master on Retreat skeet shooting range.
COMPETENCIES:
ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles.
COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
Ability to perform a variety of tasks, working independently or with other personnel in a remote environment
COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
Excellent interpersonal communication skills and be able to interact in a polite and professional manner with guests of the company.
COMPLIANCE - Follows internal controls; protects company and guest confidential information; abides by GCI’s Code of Business Conduct & Ethics. Interprets and accurately applies applicable codes, regulations, policies, procedures, guidelines, etc.
CUSTOMER FOCUS - Develops positive rapport with guests. Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
RESULTS - Uses a combination of knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
Knowledgeable of laws and rules regulating sport fishing and be able to both promote and follow catch and release practices.
Stay current with company safety systems and Retreat safety policies.
Basic MS Office knowledge (e.g., Outlook, Teams, Word, Excel).
Knowledgeable of and able to perform the duties of a professional fishing guide including knowing how, when and where to fish, appropriate and professional interaction with guests, safe watercraft operation in a variety of water and weather conditions and understanding of fish and wildlife characteristics and behavior.
Ability to operate as a skilled boat operator, fisherman and instructor that is familiar with the remote Alaskan environment and, knowledgeable about Southwest Alaska geography.
Ability to skillfully, properly and safely operate Retreat equipment including power tools and motorized equipment.
Must be able to perform routine minor boat, outboard motor and jet unit servicing.
Additional Job Requirements: The Remote Camp Guide is responsible for leading and managing outdoor activities in remote camp settings. This role requires a blend of guiding expertise and skills, to ensure the safety, enjoyment, and satisfaction of all camp participants.
Facilitate various outdoor activities such as hiking, kayaking, fishing, or wildlife observation.
Provide instruction on outdoor skills, techniques, and safety procedures.
Offer engaging and informative information about the local environment, wildlife, and geography.
Minimum Qualifications:
Required:
High School diploma or equivalent.
Minimum of two (2) years’ experience in boating on lake/ river or employment in a similar position.
First Aid/CPR/AED training – within one month of hire.
Preferred:
Completion of a guide training course.
USCG Operator Uninspected Passenger Vessel certification (OUPV).
Other industry or job specific certifications.
Have knowledge of and be able to perform the duties of a professional fishing guide including knowing how, when and where to fish, appropriate and professional interaction with guests, safe watercraft operation in a variety of water and weather conditions and understanding of fish and wildlife characteristics and behavior.
Be a skilled boat operator, fisherman and instructor that is familiar with the remote Alaskan environment and is knowledgeable about Southwest Alaska geography.
Be able to skillfully, properly and safely operate Retreat equipment including power tools and motorized equipment.
Be able to perform routine boat, outboard motor and jet unit servicing and repair.
Team Leadership:
Be able to lead a crew of up to four fishing guides including training, scheduling, prioritizing, and assignment of duties.
Supervise, train, and mentor a team of guides or staff.
Schedule shifts and manage staff coverage to ensure all tours or activities are adequately staffed.
Conduct regular team meetings and performance reviews.
Guest Experience:
Lead tours or activities, delivering engaging and informative commentary.
Address and resolve guest inquiries, concerns, or complaints in a professional and timely manner.
Ensure that all guests receive excellent customer service and have a positive experience.
Operational Management:
Oversee the daily operations of tours or activities, including logistics, scheduling, and resource allocation.
Manage inventory and supplies related to tours or activities.
Handle administrative tasks such as reporting, record-keeping, and documentation.
Program Development:
Assist in the development and enhancement of tour or activity programs.
Provide feedback and suggestions for improvements based on guest feedback and operational observations.
Collaboration:
Work closely with other departments or teams to coordinate activities and resolve issues.
Represent the organization at events or meetings as needed.
Be able to perform a variety of tasks, working independently or with other personnel in a remote environment.
Compliance and Regulations:
Stay updated on industry trends, regulations, and best practices.
Ensure that all operations comply with local, state, and federal regulations.
Be familiar with laws and rules regulating sport fishing and be able to both promote and follow catch and release practices.
Safety and Compliance:
Monitor and enforce safety protocols and procedures to ensure the well-being of guests and staff.
Conduct regular safety briefings and emergency drills.
Ensure that all equipment and facilities are well-maintained and meet safety standards.
Be familiar with company safety systems and Retreat safety policies.
DRIVING REQUIREMENTS:
This position requires driving a company-owned vehicle, company provided vehicle. Must possess and maintain a valid driver’s license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
Must live and work at a remote retreat location (with employer provided room and board) for a period of approximately five (5) months.
Work week schedule is set at seven (7) days per week.
Most duties are performed outside with exposure to weather.
Physical stamina to lead tours and engage in activities for extended periods.
Must be capable of performing a variety of physical functions involving safely move, transport, position, maneuver loads up to 70 lbs., efficiently and safely entering and exiting aircraft, boats and other motorized equipment, operation of, 4-wheeler and Bobcat, climbing ladders to heights of 20 feet, rowing an 18 foot river boat for sustained periods, standing and operating an outboard motor in rough water conditions and be able to demonstrate both fly fishing and conventional fishing techniques.
Daily moving, traversing, and positioning self on varied uneven or unstable surfaces such as roofs and in trenches, often hampered by weather elements.
High degree of dexterity and coordination to operate hand tools and to connect, separate, and twist multiple smaller items daily.
Visual acuity is necessary to identify, inspect, observe, and assess details at near, mid, and far ranges.
Ability to clearly distinguish colors for driving, identifying cables or other components, and safety signage.
May encounter unrestrained animals/pets.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
GCI's Maintenance Worker is responsible for maintaining Retreat facilities including buildings, septic system, water distribution system, power generators, boats, vehicles, and appliances. Perform carpentry, electrical, mechanical, plumbing, and appliance repair functions. Assists other staff in performing routine tasks involving Retreat operations and maintenance activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
COMPETENCIES
Minimum Qualifications
Required:
Preferred:
DRIVING REQUIREMENTS:
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
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