Flathead Lake Lodge

Job List

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Accountable for, but not limited to:

• Embracing and representing the FLL Core Values in all situations;
  • We are Fun
  • We are Willing to do whatever is needed
  • We have the Durability to consistently meet expectations
  • We are Effective at driving results
  • We are Genuine
  • We’re here to serve others with Selfless leadership

• Responsible for the operations of the dining room and Front of House guest experience in regard to all facets of the food and beverage service.
• Works with Executive Chef and Food & Beverage Manager to relay and portray the best service possible while meeting the guests’ dining needs
• Is responsible for the cleanliness, set up, tear down and general presentation of all food and beverage operations
• Works with Executive Chef and Food & Beverage Manager to execute desired service style for breakfast, lunch and dinner.
• Works with guest to assists with special orders, dietary needs and allergy issues
• Responsible for set up, service and clearing of all meals
• Responsible for portraying a first-class service and hospitality experience in a genuine western setting
• Works with the kitchen to mitigate and best solve any potential guest issues in the best interest of the guest
• Must be capable of being on your feet for up to 8 hours a day, as well as lifting and carrying up to 50 lbs.
• This position reports to the Food & Beverage Manager

Apply Now

Accountable for, but not limited to:

• Embracing and representing the FLL Core Values in all situations;
  • We are Fun
  • We are Willing to do whatever is needed
  • We have the Durability to consistently meet expectations
  • We are Effective at driving results
  • We are Genuine
  • We’re here to serve others with Selfless leadership

• Overseeing the operations of the Dining Room and Front of House guest experience regarding all facets of the food and beverage service
• Works with Food & Beverage Manager to relay and portray the best service possible while meeting the guests’ dining needs
• Cleanliness, set up, tear down and general presentation of all food and beverage operations
• Works with Executive Chef to execute desired service style for breakfast, lunch and dinner
• Works with guests to assists with special orders, dietary needs and allergy issues
• Timely set up, service and clearing of all meals
• Portraying a first-class service and hospitality experience in a genuine western setting
• Works with the kitchen to mitigate and best solve any potential guest issues in the best interest of the guest
• Works with Food & Beverage Manager to establish and manage dining room staffing schedules to meet the needs of FLL
• Willingness to help in other departments or wherever needed on the Ranch
• Must be capable of being on your feet for up to 8 hours a day, as well as lifting and carrying up to 50 lbs.
• This position reports to the Food & Beverage Manager

Apply Now

Accountable for, but not limited to:

• Embracing and representing the FLL Core Values in all situations;
  • We are Fun
  • We are Willing to do whatever is needed
  • We have the Durability to consistently meet expectations
  • We are Effective at driving results
  • We are Genuine
  • We’re here to serve others with Selfless leadership
• Coordinating all guest activities with Lead Front Desk
• Work with all departments to coordinate the best guest experience possible
• Helping manage guests’ offsite activities including; fly fishing, laser tag, sporting clays, massage, etc.
• knowledge on all aspects of the guest experience, ranch history, Bigfork and surrounding area
• Providing only first-class service and hospitality in helping all guests
• Managing incoming phone calls and inquiries in accordance with the Guest Services Manager
• Guest check-ins, welcome packets, arrival and departure coordination with Lead Front Desk
• Reservations for QC entities Including: Flathead Lake Sailing & Charters, VRBO rentals, etc.
• Maintain a positive and professional approach with coworkers and customers
• Willingness to help in other departments or wherever needed on the Ranch
• Must be capable of being on your feet for up to 8 hours a day, as well as lifting and carrying up to 50 lbs.
• This position reports to the Guest Services Manager

Apply Now

Accountable for, but not limited to:

• Embracing and representing the FLL Core Values in all situations;
  • We are Fun
  • We are Willing to do whatever is needed
  • We have the Durability to consistently meet expectations
  • We are Effective at driving results
  • We are Genuine
  • We’re here to serve others with Selfless Leadership
• Leading guests of all ages on organized and informative excursions 
• Educating themselves on the local ecology, geology, history and culture so that they are well-prepared to interprate these aspects of the area to the guest
• Outline the hiking schedule
• Reporting for work ready for the hike with the essential gear needed.  
• Making sure that both the First Aid kit, radio and the cell phone are on their person. 
• Greeting each guest, brief them on the plans for the activity and provide transportation to the hikes.
• Giving a detailed safety briefing and assess each guest on their ability to participate in the activity.
• Maintaining control and leadership over the activity and providing valuable interpretive knowledge for the guests.
• Being prepared to perform the duties of support staff when hikes are not scheduled.
• Safely operating a 15-passenger van on local roads and highways – MUST BE 21 YEARS OLD
• Maintaining a positive and professional approach with fellow staff and guests.
• Willingness to help in other departments or wherever needed on the Ranch
• Responsible for other duties as assigned
• Must be capable of being on your feet for up to 8 hours a day, as well as lifting and carrying up to 50 lbs.
• This position reports to the Outdoor Pursuits Manager

Apply Now

Accountable for, but not limited to:

• Embracing and representing the FLL Core Values in all situations;
  • We are Fun
  • We are Willing to do whatever is needed
  • We have the Durability to consistently meet expectations
  • We are Effective at driving results
  • We are Genuine
  • We’re here to serve others with Selfless Leadership
• Execution of daily housekeeping tasks
• Daily upkeep and care of all facilities and accommodation’s
• Laundry facilities to ensure a high quality of supplies and guest services care
• Completing all housekeeping duties including but not limited to: making beds, vacuuming, dusting, mopping sweeping, restocking towels and bedding, cleaning bathrooms etc.
• Performing other ranch duties assigned to Housekeeping such as watering flowers, washing FLL vehicles inside and out, polishing stemware and flatware, recycling, etc.
• Managing linen and amenity supplies within facilities and accommodations and assuring guests are always stocked with the proper and fresh quantities
• Portraying a friendly guest service atmosphere and approach through all aspects of your job
• Performing a first-class level of housekeeping and meeting expectations of exceptionally clean accommodations and facilities
• Maintaining a positive and professional approach with coworkers and customers
• Willingness to help in other departments or wherever needed on the Ranch
• Must be capable of being on your feet for up to 8 hours a day, as well as lifting and carrying up to 50 lbs.
• This position reports to the Lodging Manager

Apply Now

Accountable for, but not limited to:

• Embracing and representing the FLL Core Values in all situations;
  • We are Fun
  • We are Willing to do whatever is needed
  • We have the Durability to consistently meet expectations
  • We are Effective at driving results
  • We are Genuine
  • We’re here to serve others with Selfless leadership

• Planning, promoting and organizing children’s programs
• Helping to develop the children’s program at the Flathead Lake Lodge
• The execution of children’s program
• Daily upkeep and care of all facilities and cleanliness of arts and crafts room
• Inventory and ordering supplies
• Portraying a friendly guest service atmosphere and approach through all aspects of your job
• Execute a first-class level of arts and crafts
• Filling in when needed for wait staff, event staffing etc.
• Other duties when assigned
• Must be capable of being on your feet for up to 8 hours a day, as well as lifting and carrying up to 40 lbs.
• Reports to the Outdoor Pursuits Manager

Apply Now

Accountable for, but not limited to:

• Embracing and representing the FLL Core Values in all situations;
  • We are Fun
  • We are Willing to do whatever is needed
  • We have the Durability to consistently meet expectations
  • We are Effective at driving results
  • We are Genuine
  • We’re here to serve others with Selfless leadership

• Works with the Executive Chef to create and execute all Baking operations.
• Work closely with the Executive Chef to ensure a healthy, efficient and productive work environment for all staff.
• Assist in overseeing baking schedules, work flows and staff execution.
• Work with Executive Chef and Food & Beverage Manager to execute and develop first class meal and service presentations.
• Executes all baked goods for Flathead Lake Lodge operated events, including, but not limited to: Weddings, Concerts, Private Events, Conference Break Outs, Dinner Party’s etc.
• Work with the Executive Chef to control food costs.
• Work with the Executive Chef to manage prep and baking production.
• Reports to the Executive Chef.

Apply Now

Accountable for, but not limited to:

• Embracing and representing the FLL Core Values in all situations;
  • We are Fun
  • We are Willing to do whatever is needed
  • We have the Durability to consistently meet expectations
  • We are Effective at driving results
  • We are Genuine
  • We’re here to serve others with Selfless leadership
• Works with the Group Sales Coordinator, Food & Beverage Manager and FLL management team to execute all events and conferences.
• Responsible for event set up, tear down, cleaning and working with the Group Sales Coordinator on any event coordination
• Works closely with FLL management and the Group Sales Coordinator to ensure any additional staffing needs are scheduled and executed.
• Responsible for the all Food and Beverage set up in coordination with the Food & Beverage Manager for all events at the conference center.
• Maintains the conference center & outdoor event facilities. Including: cleaning, watering, stocking supplies, etc.
• Responsible for Beverage Management of Flathead Lake Lodge. This Includes but not limited to:
  • All inventory management
  • Works with the Food & Beverage Manager to develop the Saddle Sore Wine List
  • Helping establish local beverage connections and helping expose guest to the local products.
  • Maintains desired margins and price standards determined by FLL management.
  • Is responsible for bartending services, wait staff services and fill in throughout the QC operation as need.
• Must be capable of being on your feet for up to 8 hours a day, as well as lifting and carrying up to 50 lbs.
• This position reports to the Food & Beverage Manager

Apply Now

Accountable for, but not limited to:

• Embracing and representing the FLL Core Values in all situations;
  • We are Fun
  • We are Willing to do whatever is needed
  • We have the Durability to consistently meet expectations
  • We are Effective at driving results
  • We are Genuine
  • We’re here to serve others with Selfless leadership
• Works with the Executive Chef and Sous Chef to execute the daily food service needs of FLL.
• Set up and stock stations with all necessary supplies
• Prepare food for service (e.g. chopping vegetables, butchering meat, or preparing sauces)
• Cook menu items in cooperation with the rest of the kitchen staff
• Answer, report and follow Executive or Sous Chef’s instructions
• Clean up station and take care of leftover food
• Stock inventory appropriately
• Ensure that food comes out simultaneously, in high quality and in a timely fashion
• Comply with nutrition and sanitation regulations and safety standards
• Maintain a positive and professional approach with coworkers and customers
• Willingness to help in other departments or wherever needed on the Ranch.
• Must be capable of being on your feet for up to 8 hours a day, as well as lifting and carrying up to 50 lbs.
• This position reports to the Executive Chef

Apply Now

Job Description - Executive Chef

Accountable for, but not limited to:

Apply Now

Accountable for, but not limited to:

• Embracing and representing the FLL Core Values in all situations;
  • We are Fun
  • We are Willing to do whatever is needed
  • We have the Durability to consistently meet expectations
  • We are Effective at driving results
  • We are Genuine
  • We’re here to serve others with Selfless leadership
• Works with the Executive Chef and Sous Chef to execute the daily food service needs of FLL
• Set up and stock stations with all necessary supplies
• Prepare food for service (e.g. chopping vegetables, butchering meat, or preparing sauces)
• Cook menu items in cooperation with the rest of the kitchen staff
• Answer, report and follow Executive or Sous Chef’s instructions
• Clean up station and take care of leftover food
• Stock inventory appropriately
• Ensure that food comes out simultaneously, in high quality and in a timely fashion
• Comply with nutrition and sanitation regulations and safety standards
• Maintain a positive and professional approach with coworkers and customers
• Willingness to help in other departments or wherever needed on the Ranch
• Must be capable of being on your feet for up to 8 hours a day, as well as lifting and carrying up to 50 lbs.
• This position reports to the Executive Chef

Apply Now

Accountable for, but not limited to:

• Embracing and representing the Flathead Lake Lodge Core Values in all situations;
  • We are Fun
  • We are Willing to do whatever is needed
  • We have the Durability to consistently meet expectations
  • We are Effective at driving results
  • We are Genuine
  • We’re here to serve others with Selfless Leadership
• Work with the General Manager and associated agencies to develop an annual and comprehensive marketing strategy for all QC Entities including print, website, social media, etc. Oversee the implantation and overall success of all marketing campaigns.
• Responsible for day-to-day marketing operations including e-blasts, website maintenance, print collateral, advertisements, brochures and printed material.
• Daily social media content gathering and assistance in execution of content plan
• Oversee production of assigned marketing projects.
• Ownership of the Weekly Guest Photo Albums and associated communication
• Ownership of the Weekly Guest Highlight Video. Including content gathering, production and premier.
• Assist in production and project management of all in-house collateral
• Assist in special events and promotions as needed
• Assist in guest correspondence regarding general marketing inquiries and questions on social media.
• Ability to serve guests and fellow staff in a prompt, courteous, professional manner.
• Excellent written, oral presentation skills and superior interpersonal skills.
• Excellent creative and problem-solving skills.
• Must be detailed oriented in communicating to other departments and guests
• Manage budget, deadlines, quality, and overall progress of all marketing campaigns. Develop tracking and reporting to maximize marketing efforts
• Ensures seamless communications and works well in a family team environment to achieve the larger business goals
• Adheres to and upholds all Company policies and procedures and QC values and traditions
• Works with the General Manager, Group Sales Coordinator and Guest Services Manager to define strategies, goals, and targeted, timely marketing strategies to ensure desired occupancy goals.

Please email your cover letter & Resume to hr@flatheadlakelodge.com. We look forward to hearing from you!

Apply Now

Accountable for, but not limited to:

• Embrace, represent and drive the FLL Core Values in all situations;
  • We are Fun
  • We are Willing to do whatever is needed
  • We have the Durability to consistently meet expectations
  • We are Effective at driving results
  • We are Genuine
  • We’re here to serve others with Selfless Leadership

• Responsible for the development and execution of the photography and video program
• Attends FLL events and experiences to capture, edit and share via photo and video.
• Shares the FLL brand through photography and video media
• Manage all photography and videography content, including editing, organization and storage.
• Works with outside multimedia partners to execute FLL’s desired goals
• Fulfills outside vendors multimedia requests
• Provides guest communication and services relating to photography and video services
• Participate with local vendors (Rafting / Fly-fishing etc.) to enhance and share the guest  experience
• Assists with all content management of all digital and social media platforms
• Inclusion in monthly strategy calls focusing on SEO and PPC
• Welcome Social Media influencers' and Travel Writers to the ranch and participate in enhancing their experience.
• Assist with business development and marketing strategy
• Assist in coordinating various marketing methods including, direct mail, print ads, networking, internet, social media, and develop new methods of marketing
• Expected to be a present figure during family activities and add to the guest experience, representing western life and values.
• Maintains and curates the guest’s western experience.
• Responsible for portraying a first-class service and hospitality experience in a genuine western setting.
• Works closely with FLL management and is willing to help with any additional staffing needs
• Provide a continued level of personal guest service at Flathead Lake Lodge.
• This position reports to the General Manager.

Apply Now

Accountable for, but not limited to:

• Embracing and representing the FLL Core Values in all situations;
  • We are Fun
  • We are Willing to do whatever is needed
  • We have the Durability to consistently meet expectations
  • We are Effective at driving results
  • We are Genuine
  • We’re here to serve others with Selfless leadership
• Developing, managing and coordinating all programming and guest activities associated with the Mountain biking activities
• Working with all other FLL operations to coordinate the best guest experience possible. Including housekeeping, wranglers, waterfront, kitchen & dining room, maintenance etc. as needed
• Developing new guest activities across Mountain Biking operations at Flathead Lake Lodge. Activities that are built on Flathead Lake Lodge’s vision, operating principals and culture
• Working with the Outdoor Pursuits Manager to best handle inquiries, scheduling, billing and guest services around these activities and departments
• Staff management in this departments, including scheduling, training etc.
• Managing expenses, budgets, promotion and overall department and program management of the above defined areas
• knowledgeable on all aspects of the guest experience, ranch history, Bigfork and surrounding area
• Provides only first-class service and hospitality in helping all guests
• Works with the CEO and leadership team to identify and pursue new outside recreational activities and revenue streams
• understanding the work first nature of the FLL & QC and is willing to work in, around and outside the set job description as needed
• Perform other duties as assigned
• Must be capable of being on your feet for up to 8 hours a day, as well as lifting and carrying up to 50 pounds
• This position reports to the Outdoor Pursuits Manager

Apply Now

Accountable for, but not limited to:

• Embracing and representing the FLL Core Values in all situations;
  • We are Fun
  • We are Willing to do whatever is needed
  • We have the Durability to consistently meet expectations
  • We are Effective at driving results
  • We are Genuine
  • We’re here to serve others with Selfless Leadership
• Field irrigation and irrigation system maintenance
• Performing grounds keeping and lawn maintenance duties
• Landscape by planting flowers, grass, shrubs, and bushes
• Sweep & blow roads, parking lots & walkways of debris
• Food truck deliveries – unloading, hauling and storing under the supervision of the Executive Chef
• Perform minor repairs and maintenance procedures on equipment utilized in grounds keeping
• Maintaining lawn furniture
• Water and fertilize plants and grass as needed
• Firewood supply management
• Maintaining dumpster area cleanliness at the kitchen and conference center
• Working with the Lodging Manager on a wide variety of ranch related jobs & duties
• Maintain a positive and professional approach with coworkers and guests
• Willingness to help in other departments or wherever needed on the Ranch
• Must be capable of being on your feet for up to 8 hours a day, as well as lifting and carrying up to 75 lbs.
• This position reports to the Lodging Manager

Apply Now

Accountable for, but not limited to:

• Embracing and representing the FLL Core Values in all situations;
  • We are Fun
  • We are Willing to do whatever is needed
  • We have the Durability to consistently meet expectations
  • We are Effective at driving results
  • We are Genuine
  • We’re here to serve others with Selfless Leadership
• Manage all Fly Casting Lessons & workshops
• Is a Fly Fishing resource for FLL guest. Including fly tying nights, 1on1 instruction and more.
• Coordinates with FLL and Andy Guy Outfitting on all logistical needs. Including shuttles, meals, scheduling, guest communication etc.
• Field irrigation and irrigation system maintenance
• Performing grounds keeping and lawn maintenance duties
• Landscape by planting flowers, grass, shrubs, and bushes
• Sweep & blow roads, parking lots & walkways of debris
• Food truck deliveries – unloading, hauling and storing under the supervision of the Executive Chef
• Perform minor repairs and maintenance procedures on equipment utilized in grounds keeping
• Maintaining lawn furniture
• Water and fertilize plants and grass as needed
• Firewood supply management
• Working with the Lodging Manager on a wide variety of ranch related jobs & duties
• Maintain a positive and professional approach with coworkers and guests
• Willingness to help in other departments or wherever needed on the Ranch.
• Must be capable of being on your feet for up to 8 hours a day, as well as lifting and carrying up to 75 lbs.
• This position reports to the Lodging Manager

Apply Now

Accountable for, but not limited to:

• Embracing and representing the FLL Core Values in all situations;
  • We are Fun
  • We are Willing to do whatever is needed
  • We have the Durability to consistently meet expectations
  • We are Effective at driving results
  • We are Genuine
  • We’re here to serve others with Selfless Leadership

• Responsible for the safety and enjoyment of all passengers
• Provide an exciting, educational and enjoyable sailing experience for all ages
• Work closely with the Captain to safely sail and operate the boat for daily sails and private charters
• Must have knowledge of sailing techniques, practices and prior sailing experience
• Responsible for helping train the waterfront staff to help crew the boats
• Responsible for developing a lessons program for FLL guests
• Maintains and keeps the boats in a first-class operating condition
• Responsible for the maintaining boat maintenance, upkeep and daily tasks related to operation
• Understanding of Flathead Lake Lodge waterfront operations with the ability to help when determined
• Responsible for carrying a radio at all times
• Perform other duties as assigned
• Reports to the Outdoor Pursuits Manager

Apply Now

Accountable for, but not limited to:

• Embracing and representing the FLL Core Values in all situations;
  • We are Fun
  • We are Willing to do whatever is needed
  • We have the Durability to consistently meet expectations
  • We are Effective at driving results
  • We are Genuine
  • We’re here to serve others with Selfless Leadership
• Daily operations of all boating, sailing, water sports, pool and lakeside activities 
• Maintaining a safety-first approach, with staff onsite, at the water at all times
• Daily upkeep of all watercraft and water sports equipment
• Pool cleanliness and performing pool testing requirements
• Accomplishing daily chores assigned to waterfront such as building fires, pool area cleanup, etc.
• Daily water sports activities including set up, tear down, water sports, boat driving and instruction
• Working with Sailing Captains to maintain larger boats and sail boats as well as assist with crewing, docking, cleaning and general operations related to those boats
• Responsible for the safety and enjoyment of all boat passengers
• Maintaining a first-class presentation of the waterfront grounds and facilities for guest enjoyment
• Perform grounds keeping and lawn maintenance duties
• Executes the daily FLL waterfront schedule with the highest level of guest service and enthusiasm
• Maintain a positive and professional approach with fellow staff and guests
• Willingness to help in other departments or wherever needed on the Ranch
• Must be capable of being on your feet for up to 8 hours a day, as well as lifting and carrying up to 60 lbs.
• This position reports to the Waterfront Lead and Outdoor Pursuits Manager

Apply Now

Accountable for, but not limited to:

• Embracing and representing the Flathead Lake Lodge Core Values in all situations;
  • We are Fun
  • We are Willing to do whatever is needed
  • We have the Durability to consistently meet expectations
  • We are Effective at driving results
  • We are Genuine
  • We’re here to serve others with Selfless Leadership
• Works with Barn manager and Livestock manager to maintain all livestock needs
• Maintaining the lawn care, fencing, painting, pasture irrigation and other areas of the Ranch
• Being a hard worker that understands cowboy values and a strong work ethic
• Participating in and guiding horse related activities, including trail rides, lessons and arena activities
• Works with Barn Manager to maintain the safest barn and ranch environment possible
• Curating a fun and family friendly horse program, including small children
• Working with Barn Manager and Lead Wrangler to keep all riding programs on schedule
• Maintain a positive and professional approach with fellow staff and guests
• Willingness to help in other departments or wherever needed on the Ranch
• Responsible for keeping constant radio contact on trail rides and clear communication of whereabouts
• Portraying the cowboy image and western style at all times
• Must be capable of being on your feet for up to 8 hours a day, as well as lifting and carrying up to 75 lbs.
• This position reports to the Barn Manager