Juneau Alaska Aspen Suites Hotel is Hiring for the 2026 Summer season!

Posted: Apr 18, 2026

Front Desk Agent, Night Audit

Aspen Hotels of Alaska

Juneau, Alaska

Wages/Pay
$19.00 - $23.00 / hour
Experience Level
No experience required
Job Start Date
Apr 30, 2026

Aspen Suites Hotel in Juneau Alaska is hiring for Front Desk Agent and Night Audit Front Desk.

We are seeking an energetic and dedicated Front Office Agent to be the welcoming face of our hospitality team. In this vital role, you will deliver exceptional guest experiences by managing front desk operations, providing outstanding customer service, and ensuring smooth check-in and check-out processes. Your enthusiasm and professionalism will set the tone for our guests’ stay, creating a memorable and positive environment from the moment they arrive. This position offers an exciting opportunity to showcase your hospitality management skills and contribute to a vibrant resort atmosphere.

Duties

  • Greet guests warmly upon arrival, ensuring a friendly and professional first impression

  • Manage guest check-in and check-out procedures efficiently using multi-line phone systems and hotel management software

  • Handle guest inquiries, requests, and complaints with patience, empathy, and proactive solutions

  • Provide detailed information about hotel amenities, local attractions, and services to enhance guest experience

  • Maintain accurate records of reservations, cancellations, and billing transactions in compliance with hotel policies

  • Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met promptly

  • Conduct night audit procedures to reconcile daily financial transactions and prepare reports for management

  • Uphold excellent phone etiquette while managing multiple communication channels simultaneously

  • Foster positive guest relations through personalized service and attentive support during their stay

How to Apply

Contact Info

Aspen Hotels of Alaska

Aspen Suites Hotel in Juneau is in the heart of one of the most scenic state capitals in the nation. Close to the Juneau Airport and 4 miles from Alaska Marine Ferry Dock, Aspen Suites Hotel Juneau is also just minutes from the awe-inspiring Mendenhall Glacier.

Location
Alaska
Season
Summer
Staff size
15
Housing
Whether included in the compensation package or provided at a cost, housing is provided for staff.
Housing details
Hotel room with kitchenette
Family housing available
No
Single occupancy housing available
Yes
Pet friendly
No
Meals
None
Cell phone service
Yes, most carriers
Internet access
Good
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