Come explore with the locals! Great jobs available in Alaska on and off the water for our 2026 season. Travel & housing stipend offered!

Current Job Openings

Vessel Crew
Zodiac Captain
$28.00 - $37.00 / hour
Sitka
Summary for Zodiac Captain 
Requires a USCG Master’s license (25-ton minimum) and an FCC Marine Radio Operator’s Permit (MROP). Prior experience in the marine tourism industry, and particularly on passenger vessels in desirable. Preference is given to applicants with knowledge of outboard engine maintenance and electrical systems. Must be able to build team and maintain crew morale to provide a quality experience for guests and employees alike. 
Essential Duties & Responsibilities for Zodiac Captain 
• Conduct tours a directed according to descriptions in sales literature and procedures in policy manual. Supervise all aspects of tour delivery and quality. 
• Manage and direct crew members in the execution of all job duties; build productive and efficient team; maintain high morale over the season. 
• Supervise and assist in daily maintenance: cleaning and fuel pumping. Coordinate and assist with daily  maintenance: cleaning vessel, pumping fuel, etc. Coordinate and assist with routine maintenance (filter changes, oil changes, etc.). 
• Communicate with Port Engineer to identify problems and expedite repairs. Assist as needed. 
• Supervise passenger boarding, safety/orientation demonstration, emergency response and crowd control. 
• Plan and execute emergency drills, equipment checks and safety meetings in accordance with U.S. Coast Guard Regulations and AMT policy.  
• Maintain all navigational equipment in good working order; keep logs and ship/company documents as directed. Provide daily operations report to office. 
• Special projects may be assigned as required by the business. 
Minimum Qualifications for Zodiac Captain 
• Master 25-ton license, minimum. 
• Mechanical aptitude, engine room experience preferred. Outboard mechanics or electrical/electronics background helpful. 
• Must be able to team build and maintain morale with crew. 
• Must be able to provide commentary to guests. 
• Must be able to conduct USCG drills. 
• Valid US driver’s license and a clean driving record. 
• Must pass a security background check and DOT drug test. 
Preferred Qualifications for Zodiac Captain 
• Experience on passenger carrying vessels. 
• Experience operating vessels in Southeast Alaska preferred. 
• Experience in the travel, tourism or outdoor recreation industries. 
Traits and Characteristics for Zodiac Captain 
To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.  
Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. 
• Must have effective conflict-resolution skills. 
• Organized and prompt. 
• Aptitude for leadership. 
Follow & Deliver Core Values (Zodiac Captain) 
• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. 
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.  
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.  
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. 
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. 
• Sustainability at our core: We are dedicated to sustainable operations for future generations.  
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. 
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. 
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. 
Environmental Conditions for Zodiac Captain 
The environmental conditions are those that an employee may be subject to while performing the essential functions of this job.  
• Include moderate to loud noise levels, all weather conditions, frequent use of required protective clothing including raingear, ear protection and life preserver.  
• Temperature consistent with ambient outdoor temperature and/or hot engine room temperature.  
Physical Demands for Zodiac Captain 
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 
• Occasionally required to lift and/or move up to 50 pounds.  
• Ability to walk on uneven deck surfaces crossing from vessel to vessel.  
Work Environment for Zodiac Captain 
The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job.  
• This is a fast-paced and dynamic work environment with a diverse workforce.  
• Ability to work a flexible schedule to include weekends and holidays during the tour season. 
• Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures. 
Read more
Shore Support
Supply & Shuttle Lead
$18.00 - $25.00 / hour
Juneau, Sitka
Summary for Supply & Shuttle Lead 
This position assists with ordering, inventory management, and record-keeping of tour supplies and retail goods. This job contributes to the success of Allen Marine Tours by ensuring that all vessels have the necessary supplies and merchandise to conduct the highest-quality excursion for our guests.  
The Supply and Retail Lead assists with maintaining and managing inventory. This role involves placing regular orders with our local and national vendors, processing invoices, and reconciling sales information of retail goods. This role works closely with both the Food & Beverage and Operations departments, coordinating the receipt and delivery of supplies to their proper destinations.  
Essential Duties & Responsibilities for Supply & Shuttle Lead 
• Manage tour and retail inventory including purchasing, receiving, and record-keeping of all vessel supplies. Products include cleaning and paper supplies; food and beverage inventory; and retail items  
• Balance, reconcile, and report all daily retail receipts from each vessel and/or crew  
• Track the use of all tour supplies, keep accurate records, and prepare periodic reports to generate a final report at the end of the season  
• Maintain clean and orderly documentation of orders, invoices, and receipts  
• Act professionally and pleasantly by executing responsibilities as a liaison with crewmembers and local suppliers  
• Coordinate with Sales & Service Manager and Charter Coordinator to satisfy needs for special charters and events  
• Maintain accurate inventory levels for Juneau, Glacier Bay, and Yakutat Fleet  
• Conduct daily audits of at least one vessel galley to verify adequate stocking levels. Communicate any issues with on-board stocking/presentation.  
• Ensure supply requisition forms are completed correctly, digitized, and recorded for inventory purposes  
• Ensure storage areas are organized and compliant with local, state, and federal regulations  
• Work closely with sales and lodge managers to accommodate special requests from cruise line, independent, and charter guests  
• Manage tour inclusions, including but not limited to snacks, complimentary hot beverages, select alcohol inclusions, and pastries.  
• Coordinate with sales managers to ensure crews receive tour inclusion sheets and all crew are trained and understand.  
• Support & manage Supply Team members’ weekly schedules  
• Understand and collaboratively manage ports’ point-of-sale system  
• Special projects may be assigned as required by the business. 
Minimum Qualifications (Knowledge, Skills, and Abilities) for Supply & Shuttle Lead 
• Valid US driver’s license and a clean driving record. 
• Must have previous experience with inventory control, including stocking supplies and merchandise  
• Must be proficient in the use of a variety of computer programs, including Word and Excel  
• Must be able to work independently, while operating effectively as part of a team  
• Must be well-groomed, courteous, reliable, punctual, and self-motivated  
• Must feel comfortable driving a 15-passenger van  
• Able to create and foster relationships with coworkers and vendors  
• Able to work on your feet for extended periods  
• Must pass a security background check and 4-panel pre-employment drug test. 
Preferred Qualifications for Supply & Shuttle Lead 
• Prefer previous experience in the transportation or tourism industry  
• 1-2 years in a similar position  
Traits and Characteristics for Supply & Shuttle Lead 
To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.  
• Must possess exceptional communication and organizational skills; and have the ability to multi-task and remain flexible in a demanding and fast-paced environment.  
• Honest and dependable  
• Ability to maintain a positive and calm temperament in a challenging environment.  
Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. 
Follow & Deliver Core Values (Supply & Shuttle Lead) 
• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. 
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.  
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.  
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. 
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. 
• Sustainability at our core: We are dedicated to sustainable operations for future generations.  
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. 
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. 
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. 
Environmental Conditions for Supply & Shuttle Lead 
The environmental conditions are those that an employee may be subject to while performing the essential functions of this job.  
• Include moderate to loud noise levels, all weather conditions, frequent use of raingear. 
• Noise levels and temperature consistent with a busy, shared warehouse-type space. 
Physical Demands for Supply & Shuttle Lead 
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 
• Required to lift and/or move up to 50 pounds.  
• Ability to walk on uneven deck surfaces crossing from vessel to vessel.  
• Ability to walk up to 2 miles in a day on hard, sometimes slippery surfaces. 
Work Environment for Supply & Shuttle Lead 
The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job.  
• This is a fast-paced and dynamic work environment with a diverse workforce.  
• Ability to work a flexible schedule to include weekends and holidays during the tour season. 
• Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures. 
Read more
Shore Support
Sales Representative
$20.00 - $25.00 / hour
Juneau, Sitka
Summary for Sales Representative 
The position is a proven self-starter who is responsible for maximizing independent sales for the ports through inventory management and accurate, fast communication. The Sales Representative is a Jack/Jane of all Trades, maintaining client-tour operator relationships, working closely with the Sales Manager, Senior Sales Representatives, Office Manager, outside vendors, and community partners.   
Essential Duties & Responsibilities for Sales Representative 
• Engage with customers: Approach and engage with potential guests at the sales booth, creating a friendly and welcoming environment. Answer visitors’ questions, provide information, provide information about tours, and actively listen to inquiries.  
• Use persuasive sales techniques to encourage customers to purchase tours. Highlight unique features, benefits, and value of each tour package to generate interest and close sales effectively.  
• Have a good understanding of all available tours, inclusions, and pricing.  
• Stay up to date with current trends, attractions, and local events to provide accurate and relevant information to guests.  
• Provide excellent customer service throughout the sales process. 
• Assist guests in making informed decisions, suggest alternative options, and handle any concerns or complaints promptly and professionally.  
• Utilize FareHarbor to handle tour reservations, input customer information, and process payments. Ensure all necessary documents and receipts are provided to customers.  
• Handling payments and ensuring accurate guest counts. 
• Collaborate with other team members such as tour guides, tour reps, and operational staff to ensure smooth coordination of delivery of tours.  
• Ensure True Alaskan Tours / Allen Marine Tours adheres to all rules and regulations put forward by the visitor center.  
• Assist in dock dispatch as needed.  
• Assist in office clerical work as needed.  
• Special projects may be assigned as required by the business. 
Minimum Qualifications for Sales Representative 
• High School Diploma or GED 
• Excellent communication and interpersonal skills.  
• Strong sales acumen and negotiation abilities.  
• Customer-oriented mindset and a passion for providing excellent customer service. 
• Proficient in using booking systems, databases, and other relevant software.  
• Ability to build rapport with customers and create a positive sales experience.  
• Basic math skills for handling payments and ensuring accurate guest counts.  
• Must be clean, well-groomed, courteous, honest, and reliable. 
• Must feel comfortable approaching and speaking to people you don’t know. 
• Must be able to complete tasks with minimal supervision. Must be able to work as a team with other employees. 
• Project professional and polished image.  All crew members are required to purchase and wear uniform clothing pieces.  
• Ability to quickly learn about local attractions, landmarks, and events.  
• Previous customer service experience.  
• Always present a professional and friendly attitude to guests and crew. 
• Valid US driver’s license and a clean driving record. 
• Must pass a security background check and DOT drug test. 
Preferred Qualifications for Sales Representative 
• Direct sales experience 
• Proven sales track record 
• Prior experience working in tourism/travel industry.  
• Customer relationship management experience 
Traits and Characteristics for Sales Representative 
To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.  
Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. 
Follow & Deliver Core Values (Sales Representative) 
• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. 
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.  
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.  
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. 
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. 
• Sustainability at our core: We are dedicated to sustainable operations for future generations.  
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. 
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. 
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. 
Environmental Conditions for Sales Representative 
The environmental conditions are those that an employee may be subject to successfully perform the essential functions of this job.  
• Include moderate to loud noise levels, all weather conditions, frequent use of raingear. 
Physical Demands for Sales Representative 
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 
• Occasionally required to lift and/or move up to 50 pounds.   
• Ability to walk on uneven deck surfaces crossing from vessel to vessel.  Must be able to stand for long periods and walk up to 3 miles per day on hard/sometimes slippery surfaces. 
• Ability to walk on uneven deck surfaces crossing from vessel to vessel.  
Work Environment for Sales Representative 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.   
• This is a fast-paced and dynamic work environment with a diverse workforce.  
• Must be comfortable working indoors and outdoors in all types of weather. 
• Ability to work a flexible schedule to include weekends and holidays during the tour season.  
• Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures. 
Read more
Shore Support
Catering Crew Lead
$16.00 - $20.00 / hour
Sitka, Juneau
Summary for  Lead Catering Crew 
The catering team prepares fresh Alaskan-sourced seafood, Alaskan exotic game meats, and locally grown vegetables to create a unique dining experience for our guests. Food is prepped, plated, and placed on rolling racks for quick distribution aboard our vessels. The team arranges a buffet with delicious and attractive Alaskan foods, flowers, and accents. Designated members are given the training and time to design our floral arrangements. The crew works as a team and each crew member has a recipe and workstation to prepare food. All crew must take part in the cleaning of the facility.  
Our lodges are located on a beautiful remote island in Southeast Alaska and serve a buffet of locally caught salmon, Alaskan Crab, and Prime Rib to guests arriving aboard our custom-built tour vessels.  
All crew members pull inventory and supplies every morning and are transported by vessel to and from the Island each day.  Crew Members will work as part of a team to prepare a quality menu and consistently maintain an impeccably clean kitchen and dining area. We provide a five-star tour experience for each guest. This is a shore-based position.  
Essential Duties & Responsibilities for Lead Catering Crew 
• Maintain a clean appearance and uphold positive cultural standards.  
• Must be able to maintain a professional attitude toward guests and coworkers.  
• Must be able to greet and interact with guests in a friendly and personable manner.  
• Must be able to work as a team and communicate effectively with crew and leaders to provide a quality experience for guests.  
• Serve food and drinks to guests with high levels of hospitality.  
• Enhance experience for guests by answering questions and assisting guests with specific problems/requests.  
• Memorize and be able to describe the food being served to answer questions accordingly.  
• Set up the lodge dining room for each tour.  
• Set up the food stations accurately in a clean, organized manner before and after all services.  
• Wash and sanitize tables, vacuum carpet, polish all utensils, wash windows, and clean restrooms between tours and at the end of each tour day.  
• Maintain and restock the retail shop.  
• Transfer inventory, food, supplies, and waste materials from the Auke Bay storage facility to Orca Point Lodge, and vice versa. Rotate all food products in a first-in, first-out format.  
• Assist other crew in areas such as food prep, bar, retail, and maintaining lodge appearance.  
• Be in continual compliance with food health and safety regulations and guidelines.  
• Special projects may be assigned as required by the business. 
Minimum Qualifications (Knowledge, Skills and Abilities) for Lead Catering Crew 
• Must be at least 21 years of age.  
• Must have current certifications for Alaska Training for Alcohol Professionals (TAP), Alaska Food Handlers, and CPR/First Aid.  
• Valid US driver’s license and a clean driving record. 
• Must pass a security background check and DOT drug test. 
• Must be drug-free (pre-employment screening and enrollment in a random drug testing program is required by the Coast Guard).  
Preferred Qualification for Lead Catering Crew 
• Previous experience in the hospitality, tourism, travel, or outdoor recreation industries.  
• Experience in food service.  
• Public speaking experience.  
• Previous Naturalist experience.   
Traits and Characteristics for Lead Catering Crew 
To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.  
• Professional, friendly attitude  
• Must be clean, well-groomed, courteous, honest, punctual, and most important, reliable.  
• Team player  
• Ability to keep a cool head in stressful situations  
• Able to effectively work on a team.  
• Flexible and willing to learn.  
• Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. 
Follow & Deliver Core Values for (Lead Catering Crew) 
• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. 
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.  
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.  
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. 
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. 
• Sustainability at our core: We are dedicated to sustainable operations for future generations.  
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. 
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. 
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. 
Environmental Conditions for Lead Catering Crew 
The environmental conditions are those that an employee may be subject to while performing the essential functions of this job.  
• Include moderate to loud noise levels, all weather conditions, and frequent use of required protective clothing including raingear and life preserver. 
• Kitchen and front-of-house environments with high and low temperatures, slippery surfaces and sharp tools. 
Physical Demands for Lead Catering Crew 
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 
• Ability to stand for long periods. 
• Occasionally required to lift and/or move up to 50 pounds.  
• Ability to walk on uneven deck surfaces crossing from vessel to vessel.  
Work Environment for Lead Catering Crew 
The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job.  
• Must be clean, well-groomed, and dressed in uniform at the start of every shift. 
• This is a fast-paced and dynamic work environment with a diverse workforce.  
• Ability to work a flexible schedule to include weekends and holidays during the tour season. 
• Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures. 
Read more
Shore Support
Sous Chef
$18.00 - $21.00 / hour
Sitka, Juneau
Summary for Sous Chef 
This position is responsible for leading the transport, inventory, safety, and sanitization of all food production, this will be in the direction of the Executive Chef. Our focus is to provide a quality, locally sourced meal while maintaining an impeccably clean operation for a five-star tour experience for each guest. This position is both shoreside and lodge-based. 
Essential Duties & Responsibilities for Sous Chef 
• Maintain a clean appearance and uphold positive cultural standards.  
• Must be able and willing to prepare recipes precisely as directed.  
• Must be able and willing to prepare the same menu, with consistent quality and precision.  
• Work under the direction of the Executive Chef and Food and Beverage management team.  
• Supervision of food production, inventory, storage, and sanitation processes.  
• Oversee record keeping, control logs, auditing, and management of food costs.  
• Ensure all food and beverage products are being prepared and plated based on company recipes and standards.  
• Supervise staff in food storage temperature logs and proper labeling practices.  
• Support proper HACCP protocols: clean and sanitize work areas and equipment.  
• Be in continual compliance with food health and safety regulations and guidelines.  
• Supervise other crew in areas such as food prep, bar, retail, lodge service, and maintaining lodge appearance, cleanliness, sanitation, and safety.  
• Enhance experience for guests by answering questions and assisting guests with specific problems/requests.  
• Help in the preparation and design of all food and drinks menus.  
• Produce high-quality meals and assist with recipe creation.  
• Effectively provide feedback take feedback and lead your team assertively and respectfully.  
• Ensure that the kitchen operates in a timely fashion that meets our standards.  
• Fill in for the Executive Chef in planning and directing food and beverage preparation when necessary.  
• Mentor and train kitchen staff, establish a working schedule and assess staff’s performance.  
• Order supplies to stock inventory appropriately  
• Maintain a positive and professional approach with coworkers and guests.  
• Special projects may be assigned as required by the business. 
Minimum Qualifications for Sous Chef 
• Must be at least 18 years of age.  
• At least 1 to 2 years of experience in a commercial kitchen.  
• Proficient in knife skills.  
• Proficient in leadership and management.  
• Administrative skills are preferred.  
• Must have/obtain current certifications for ServSafe. Alaska Training for Alcohol Professionals (TAP), Alaska Food Handlers, and CPR/First Aid.  
• Valid US driver’s license and a clean driving record. 
• Must pass a security background check and DOT drug test. 
• Must be drug-free (pre-employment screening and enrollment in a random drug testing program is required by the Coast Guard).  
Preferred Qualifications for Sous Chef 
• Serve Safe Certified  
• Strong background in both front and back-of-house operations.  
Traits and Characteristics for Sous Chef 
To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.  
Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. 
Follow & Deliver Core Values (Sous Chef) 
• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. 
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.  
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.  
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. 
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. 
• Sustainability at our core: We are dedicated to sustainable operations for future generations.  
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. 
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. 
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. 
Environmental Conditions for Sous Chef 
The environmental conditions are those that an employee may be subject to while performing the essential functions of this job.  
• Include moderate to loud noise levels, all weather conditions, and frequent use of required protective clothing including raingear and life preserver. 
Physical Demands for Sous Chef 
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 
• Ability to stand for long periods. 
• Occasionally required to lift and/or move up to 50 pounds.  
• Ability to walk on uneven deck surfaces crossing from vessel to vessel.  
Work Environment for Sous Chef 
The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job.  
• Must be clean, well-groomed, and dressed in uniform at the start of every shift. 
• This is a fast-paced and dynamic work environment with a diverse workforce.  
• Ability to work a flexible schedule to include weekends and holidays during the tour season. 
• Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures. 
Read more
Shore Support
Lodge Manager & Transportation Captain
$25.00 - $30.00 / hour
Sitka, Juneau
Summary for Lodge Manager & Transport Captain 
Manages operations of the company’s lodge, ensuring a positive guest experience by managing, and coordinating staff, maintaining the property's cleanliness, appearance and performing general maintenance on various off-grid systems (generators, propane, etc.). This position also addresses guest inquiries, resolves issues, and upholds high hospitality service standards. The Lodge Manager assists the Food & Beverage Manager with budgets and staff performance. Our lodges are located on a beautiful remote islands in Southeast Alaska and serve a buffet of locally caught salmon, Alaskan Crab, and Prime Rib. Guests arrive aboard our custom-built tour vessels and our teams provide a five-star tour experience for each guest.  
Essential Duties & Responsibilities for Lodge Manager & Transport Captain 
• Transport crew daily to and from the lodge. 
• Communicate with the Port Captain to identify problems and expedite repairs.  
• Managed the food and beverage team and daily operations.  
• Conduct meetings with staff to solve problems and logistics at the lodge.  
• Maintain a regular maintenance schedule on vessel & lodge equipment: Oil & coolant levels, fuel filters, batteries, and other machinery.  
• Maintain and assess safety protocols of Lodge and Crew.   
• Ensure proper PPE and fire prevention standards within the operations.  
• Supervise and assist in daily maintenance out at Orca Point Lodge: cleaning, water levels, sewage fuel needs, and restocking.  
• Coordinate and assist with routine maintenance and start-up on Generators & Pumps; dip, add & change oil as needed, painting, landscaping, etc.  
• Supervise and assist crew loading and load outs, safety orientation/demonstration, and emergency response.  
• Plan and execute emergency drills, equipment checks, and safety meetings according to U.S. Coast Guard regulations and AMT policy.  
• Maintain all navigational & electrical equipment in good working order; keep logs and/or ship/company documents, as directed. Provide daily operations reports to the office.  
• Work in conjunction with the Food & Beverage Manager for scheduling and operations at the Lodge. 
• Work with Lodge staff to maintain the firepit, yard games, observation tank, and general upkeep of the Lodge.  
• Communicate effectively with guests, team members, and management.  
• Special projects may be assigned as required by the business. 
Minimum Qualifications (Knowledge, Skills, and Abilities) for Lodge Manager & Transport Captain 
• Must have the ability to effectively work independently to resolve issues and conflicts to provide a quality experience for staff and guests.  
• Basic mechanical knowledge, skills and abilities. 
• Valid US driver’s license and a clean driving record. 
• Must pass a security background check and DOT drug test. 
• Must be drug-free (pre-employment screening and enrollment in a random drug testing program is required by the Coast Guard).  
Preferred Qualifications for Lodge Manager & Transport Captain 
• Diesel mechanic & outboard or electrical/electronic background.  
• Experience in the tourism, travel, or outdoor recreation industries.  
• 25-ton Captain’s License (or greater). 
• FCC MROP (Marine Radio Operator Permit). 
Traits and Characteristics for Lodge Manager & Transport Captain 
To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.  
Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. 
Follow & Deliver Core Values (Lodge Manager & Transport Captain)  
• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. 
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.  
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.  
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. 
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. 
• Sustainability at our core: We are dedicated to sustainable operations for future generations.  
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. 
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. 
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. 
Environmental Conditions for Lodge Manager & Transport Captain 
The environmental conditions are those that an employee may be subject to while performing the essential functions of this job.  
• Include moderate to loud noise levels, all weather conditions, and frequent use of required protective clothing including raingear and life preserver. 
Physical Demands Lodge Manager & Transport Captain 
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 
• Ability to stand for long periods on steel decks with constant vibration and moderate levels of noise. 
• Required to enter voids/engine rooms as needed.  
• Occasionally required to lift and/or move up to 50 pounds.  
• Ability to walk on uneven deck surfaces crossing from vessel to vessel.  
Work Environment for Lodge Manager & Transportation Captain 
The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job.  
• Must be clean, well-groomed, and dressed in uniform at the start of every shift. 
• This is a fast-paced and dynamic work environment with a diverse workforce.  
• Ability to work a flexible schedule to include weekends and holidays during the tour season. 
• Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures. 
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Shore Support
Lodge Caretaker
$15.00 - $25.00 / hour
Juneau, Sitka
Summary for Lodge Caretaker  
 The Lodge Caretaker will interact with guests to provide information about the local marine life, plants, and natural history of Southeast Alaska. This position works with the team to provide a quality locally sourced meal and always maintains an impeccably clean lodge for a five-star tour experience for each guest.   
Essential Duties & Responsibilities for Lodge Caretaker 
• Provide information for guests and answer questions regarding the marine tide pools, local plants, and history of the island. 
• Move inventory, supplies, and garbage between Auke Bay and Orca Point Lodge. 
• Greet, assist, and direct guests across the dock to and from the island. 
• Perform groundskeeping duties such as watering plants, scrubbing the deck, and maintaining the cleanliness of the tide pool shelter. 
• Assist in gathering and collecting marine animals from the island shores for the marine tide pool. 
• Assist in monitoring the animals and regularly cleaning the tide pool. 
• Work as a team with Lodge Service crew members to provide excellent guest service. 
• Assist other crew in areas such as food prep, bar, retail, and maintaining lodge appearance, cleanliness, sanitation, and safety. 
• Be in continual compliance with food health and safety regulations and guidelines. 
• Enhance experience for guests by answering guest questions and assisting guests with specific problems/requests. 
• Communicate effectively with guests, team members, and management.  
• Special projects may be assigned as required by the business. 
Minimum Qualifications (Knowledge, Skills, and Abilities) for Lodge Caretaker 
• Must be at least 18 years of age. 
• Must be able to develop a tour narrative. 
• Must be able to effectively communicate with large groups. 
• Must have the ability to effectively work independently to resolve issues and conflicts to provide a quality experience for staff and guests.  
• Valid US driver’s license and a clean driving record. 
• Must pass a security background check. 
• Must be drug-free (post-accident and for cause testing).  
Preferred Qualifications  
• Extensive public speaking experience.  
• Biology and/or natural resource background. 
• College degree in natural resources or biology. 
• Experience working as a naturalist, guide, or related position. 
Traits and Characteristics for Lodge Caretaker 
To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.  
Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. 
Follow & Deliver Core Values (Lodge Caretaker) 
• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. 
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.  
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.  
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. 
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. 
• Sustainability at our core: We are dedicated to sustainable operations for future generations.  
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. 
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. 
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. 
Environmental Conditions for Lodge Caretaker 
The environmental conditions are those that an employee may be subject to while performing the essential functions of this job.  
• Include moderate to loud noise levels, all weather conditions, and frequent use of required protective clothing including raingear and life preserver. 
Physical Demands for Lodge Caretaker 
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 
• Occasionally required to lift and/or move up to 50 pounds.  
• Ability to walk on uneven deck surfaces crossing from vessel to vessel.  
Work Environment for Lodge Caretaker 
The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job.  
• This is a fast-paced and dynamic work environment with a diverse workforce.  
• Ability to work a flexible schedule to include weekends and holidays during the tour season. 
• Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures 
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Shore Support
Executive Chef
$28.00 - $35.00 / hour
Sitka, Juneau
Summary for Executive Chef 
This position is responsible for leading the transport, inventory, safety, and sanitization of all food production. Requires close collaboration with Food & Beverage Manager, Director of Food & Beverage and Lodge Manager to develop, maintain and produce consistent high-quality menus. Our focus is to provide a fresh, locally sourced meal while maintaining an impeccably clean operation for a five-star tour experience for each guest. This position is both shoreside and lodge-based. 
Essential Duties & Responsibilities for Executive Chef  
• Uphold positive cultural standards.  
• Must be clean, well-groomed, and dressed in uniform at the start of every shift. 
• Must be able and willing to prepare recipes precisely as directed.  
• Must be able and willing to prepare the same menu, with consistent quality and precision.  
• Work under the direction of the Food and Beverage management team.   
• Supervision of food production, inventory, storage, and sanitation processes.  
• Oversee record keeping, control logs, auditing, and management of food costs.  
• Ensure all food and beverage products are being prepared and plated based on company recipes and standards.  
• Supervise staff in food storage temperature logs and proper labeling practices.  
• Support proper HACCP protocols: clean and sanitize work areas and equipment.  
• Be in continual compliance with food health and safety regulations and guidelines.  
• Supervise other crew in areas such as food prep, bar, retail, lodge service, and maintaining lodge appearance, cleanliness, sanitation, and safety.  
• Enhance experience for guests by answering questions and assisting guests with specific problems/requests.  
• Help in the preparation and design of all food and drinks menus.  
• Produce high-quality meals and assist with recipe creation.  
• Effectively provide feedback take feedback and lead respectfully.  
• Ensure that the kitchen operates in a timely fashion that meets our standards.  
• Mentor and train kitchen staff, establish a working schedule and assess staff’s performance.  
• Order supplies to stock inventory appropriately  
• Maintain a positive and professional approach with coworkers and guests.  
• Special projects may be assigned as required by the business. 
Minimum Qualifications (Knowledge, Skills, and Abilities) for Executive Chef 
• Must be at least 18 years of age.  
• At least 2 years of experience in a commercial kitchen.  
• Proficient in knife skills.  
• Proficient in leadership and management.  
• Administrative skills are preferred.  
• Must have/obtain current certifications for ServSafe. Alaska Training for Alcohol Professionals (TAP), Alaska Food Handlers, and CPR/First Aid.  
• Valid US driver’s license and a clean driving record. 
• Must pass a security background check. 
Preferred Qualifications for Executive Chef 
• ServSafe Certified  
• Strong background in both front and back-of-house operations.  
• Experience tracking budgets, profit and loss statements. 
Traits and Characteristics for Executive Chef 
To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.  
Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. 
Follow & Deliver Core Values (Executive Chef) 
• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. 
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.  
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.  
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. 
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. 
• Sustainability at our core: We are dedicated to sustainable operations for future generations.  
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. 
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. 
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. 
Environmental Conditions for Executive Chef 
The environmental conditions are those that an employee may be subject to while performing the essential functions of this job.  
• Include moderate to loud noise levels, all weather conditions, and frequent use of required protective clothing including gloves, raingear and life preserver. 
• Kitchen and front-of-house environments with high and low temperatures, slippery surfaces and sharp tools. 
Physical Demands for Executive Chef 
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 
• Ability to stand for long periods. 
• Occasionally required to lift and/or move up to 50 pounds.  
• Ability to walk on uneven deck surfaces crossing from vessel to vessel.  
Work Environment for Executive Chef 
The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job.  
• This is a fast-paced and dynamic work environment with a diverse workforce.  
• Ability to work a flexible schedule to include weekends and holidays during the tour season. 
• Must adhere to AM Owner Group & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures. 
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Vessel Crew
Crew Member
$16.00 - $18.00 / hour
Yakutat
Summary for Crew Member 
Executes duties under the direction of the Captain, to ensure the safe operation and maintenance of the vessel. Assist the Captain in monitoring vessel systems and troubleshooting problems. Interact with passengers and perform customer service duties. Provide passenger safety while underway and always maintain an impeccably clean & safe vessel. Interact with passengers by answering questions and helping with specific requests. Operate a galley and gift shop which includes food preparation, snack service, retail presentations, and the sale of local retail products. This is a rotating position, requiring working equally in the galley and as well as assisting with deckhand duties. 
Essential Duties & Responsibilities for Crew Member 
• Direct and assist passenger movement on and about the vessel. 
• Participate in a passenger safety orientation and maintain safe conditions underway. 
• Check all engine/jet fluids upon arriving on the vessel each morning, bring all equipment online, log all entries, and report any problems to the Captain. 
• Assist with passenger boarding, safety orientation/demonstration, and crowd control. 
• Be familiar with all safety equipment and operations on board the vessel. 
• Complete routine engine room checks are underway, making minor mechanical repairs and adjustments as necessary, and assisting crew members to ensure that passengers receive optimum tour quality and premium customer service. 
• Assist the Captain in the wheelhouse with navigating and/or wildlife sighting as directed. 
• Maintain vessel appearance, with regards to cleanliness and safety, in engine and jet rooms, in voids, and on decks. Assist other crew with cabin, galley, and bathrooms. 
• Help operate galley, bar, and commissary, including preparation & distribution of meals, sales, stocking, inventory order lists, and related paperwork. 
• Under the direction of the Captain, complete all routine vessel maintenance daily. This will include, but not be limited to cleaning, sanitation pumping, restocking, and refueling. 
• Assist the Captain to perform required safety checks of all essential equipment on a weekly basis. Maintain current and accurate logs. 
• Work with the Captain to complete all mandatory vessel maintenance every month, including but not limited to oil/filter changes, zinc/belt replacement, etc. 
• Identify problems, inform the Captain, and assist in performing needed repairs. 
• Perform other duties under the supervision of the Captain. 
• Special projects may be assigned as required by the business. 
Minimum Qualifications (Knowledge, Skills, and Abilities) for Crew Member 
• Requires basic seamanship skills. Mechanical aptitude and some experience with diesel engines are required.  
• Must be able to work as a team with other crew to provide quality experience for customers, including answering questions and providing commentary. 
• Must be able to work as a team member and be comfortable interacting with guests.  
• Must be clean, well-groomed, courteous, honest, and most important, reliable. 
• Writing skills capable of completing forms and making log entries   
• Must be 18+. 
• Must have some vessel/crew experience. 
• Valid US driver’s license and a clean driving record. 
• Must pass a security background check and DOT drug test. 
Required Certifications for Crew Member 
Certifications required before the first day of employment include: 
• CPR / FA certification 
• Alaska Food Handler card.  
• TAPS certification to serve alcohol (Employees 21+ must obtain) 
Preferred Qualifications for Crew Member 
• Previous retail experience preferred. 
• Previous experience on passenger-carrying vessels. 
Traits and Characteristics for Crew Member 
To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.  
Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. 
Follow & Deliver Core Values (Crew Member) 
• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. 
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.  
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.  
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. 
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. 
• Sustainability at our core: We are dedicated to sustainable operations for future generations.  
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. 
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. 
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. 
Environmental Conditions for Crew Member 
The environmental conditions are those that an employee may be subject to while performing the essential functions of this job.  
• Include moderate to loud noise levels, all weather conditions, frequent use of required protective clothing including raingear, ear protection and life preserver 
• Temperature consistent with ambient outdoor temperature and/or hot engine room temperature. 
Physical Demands for Crew Member 
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 
• Ability to stand for long periods on steel decks with constant vibration and moderate levels of noise.  
• Required to enter voids/engine rooms as needed 
• Occasionally required to lift and/or move up to 50 pounds.  
• Ability to walk on uneven deck surfaces crossing from vessel to vessel.  
Work Environment for Crew Member 
The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job.  
• This is a fast-paced and dynamic work environment with a diverse workforce.  
• Ability to work a flexible schedule to include weekends and holidays during the tour season. 
• Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures 
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Shore Support
Charter Coordinator
$20.00 - $25.00 / hour
Juneau
Summary for Charter Coordinator  
The Charter Coordinator works with local clients to create custom experiences with Allen Marine Tours.  
The Charter Coordinator will work with local clients, ensuring everything is organized, paperwork is in order, payments are collected, departing, and returning tours. 
If there are no scheduled charters departing, the charter coordinator will fill in as a tour representative. This position is responsible for directing cruise ship guests booked on Allen Marine excursions to assigned motorcoaches and/or designated waiting areas. This is a shore-based position in Downtown Juneau, Alaska.   
Essential Duties & Responsibilities for Charter Coordinator 
• Respond promptly to charter requests and inquiries. 
• Collaborate with clients to schedule charters, providing quotes based on passenger numbers and specific charter requirements.  
• Coordinate vessel and lodge availability with the Sales, Service, and Operations Team.  
• Ensure all necessary items are ordered and available for each unique charter by coordinating with the Supply Coordinator and Food and Beverage Teams.  
• Work with the Food & Beverage Manager to arrange appropriate schedules and menus for any catered vessel charters and Orca Point Lodge special events.  
• Send contracts to clients for signature and return.  
• Work with clients on menu selections, drink options, and other amenities.  
• Provide a detailed charter summary to the operations team 7-14 days before each charter.  
• Meet, greet, and load charter guests at the appropriate harbor. Greet the charter upon return.  
• Accompany and provide coordination for the duration of the charter when appropriate.  
• Send charter dates, costs, and vessel information to Accounts Receivable.  
• Maintain accurate records of all transactions.  
• Keep track of special requests and ensure they are fulfilled for each charter.  
• Account for the charter venue, passenger numbers, and retail in an end-of-season report.  
• Network with local organizations, vendors, and businesses.  
• Be trained to assist our administrative team for independent travelers and True Alaskan Tours sales.  
• Answer phone calls and handle bookings as needed.  
• Special projects may be assigned as required by the business. 
Minimum Qualifications for Charter Coordinator 
• Prior experience in Hospitality, Business Administration, or a related field preferred.  
• At least 2 years of experience in customer service, hospitality, or a similar role, ideally in a travel-related industry.  
• Strong customer service, interpersonal and communication skills 
• Ability to coordinate and manage multiple schedules and requests. 
• Detail-oriented with excellent organizational skills. 
• Proficiency in record-keeping and financial reporting. Proficient in Microsoft Office Suite (Word, Excel, Outlook) 
• Physically able to assist with loading and unloading charters as well as boarding vessels.  
• Ability to work collaboratively with various departments and external partners.  
• Flexibility to ride along on charters and work outside regular business hours when necessary.  
• Valid US driver’s license and a clean driving record. 
• Must pass a security background check and DOT drug test. 
Preferred Qualifications for Charter Coordinator 
• Previous experience in the visitor industry and/or a related industry preferred. 
• 2 years of US Driving experience with a clean driving record. 
• High School Diploma or equivalent. 
Traits and Characteristics for Charter Coordinator 
To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.  
Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. 
Follow & Deliver Core Values Charter Coordinator 
• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. 
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.  
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.  
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. 
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. 
• Sustainability at our core: We are dedicated to sustainable operations for future generations.  
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. 
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. 
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. 
Environmental Conditions for Charter Coordinator 
The environmental conditions are those that an employee may be subject to successfully perform the essential functions of this job.  
• Position is located in an office, requires occasional walk across barge (outside) to other offices located in our facility. 
Physical Demands for Charter Coordinator 
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 
• Must be able to stand for prolonged periods.  
• Occasionally required to lift and/or move up to 50 pounds.  
• Ability to walk on uneven deck surfaces crossing from vessel to vessel.  
Work Environment for Charter Coordinator 
The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job.  
• This is a fast-paced and dynamic work environment with a diverse workforce.  
• Ability to work a flexible schedule to include weekends and holidays during the tour season. 
• Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures. 
Read more
Shore Support
Catering Crew Member
$14.00 - $17.00 / hour
Sitka, Juneau
Summary for Catering Crew  
The catering team prepares fresh Alaskan-sourced seafood, Alaskan exotic game meats, and locally grown vegetables to create a unique dining experience for our guests. Food is prepped, plated, and placed on rolling racks for quick distribution aboard our vessels. The team arranges a buffet with delicious and attractive Alaskan foods, flowers, and accents. Designated members are given the training and time to design our floral arrangements. The crew works as a team and each crew member has a recipe and workstation to prepare food. All crew must take part in the cleaning, inventory and supply of the facility. Our lodges are located on a beautiful remote island in Southeast Alaska. Guests arrive aboard our custom-built tour vessels. This is a shore-based position.  
Essential Duties & Responsibilities for Catering Crew 
• Move inventory, food, and supplies from the storage area to Fin Island.  
• Rotate food inventory, check food storage temperatures, and prepare inventory lists for the following day.  
• Prepare and cook side dishes, and desserts for guests.  
• Clean and sanitize the kitchen, dishes, and food storage areas.  
• Be in continual compliance with food health and safety regulations and guidelines.  
• Rotate through bar, retail, and lodge service to maintain lodge appearance, cleanliness, sanitation, and safety.  
• Enhance experience for guests by answering questions and assisting guests with specific problems/requests.  
• Serve salmon, prime rib, and Alaskan crab to guests.  
• Clean windows, wash and sanitize tables, vacuum and clean restrooms  
• Prepare coffee, iced tea, and lemonade.  
• Set up lodge with silverware and condiments.  
• Must be able to prepare recipes precisely as directed.  
• Must be able to prepare the same menu with consistent quality and precision for each tour.  
• Must practice good hand hygiene  
• Special projects may be assigned as required by the business. 
Minimum Qualifications (Knowledge, Skills, and Abilities) for Catering Crew  
• Must be at least 18 years of age.  
• 1+ year in food service with progressively responsible positions. 
• All catering crew must have/obtain current certifications for Alaska Training for Alcohol Professionals (TAP), Alaska Food Handlers Card, and USCG approved CPR/First Aid certification.  
• Must pass a security background check and DOT drug test. 
Preferred Qualifications for Catering Crew 
• Previous experience in food service  
• Valid US driver’s license and a clean driving record. 
Traits and Characteristics for Catering Crew  
To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.  
Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. 
Follow & Deliver Core Values  (Catering Crew) 
• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. 
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.  
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.  
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. 
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. 
• Sustainability at our core: We are dedicated to sustainable operations for future generations.  
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. 
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. 
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. 
Environmental Conditions for Catering Crew 
The environmental conditions are those that an employee may be subject to while performing the essential functions of this job.  
• Include moderate to loud noise levels, all weather conditions, and frequent use of required protective clothing including raingear and life preserver. 
• Kitchen and front-of-house environments with high and low temperatures, slippery surfaces and sharp tools. 
Physical Demands for Catering Crew 
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 
• Ability to stand for long periods. 
• Occasionally required to lift and/or move up to 50 pounds.  
• Ability to walk on uneven deck surfaces crossing from vessel to vessel.  
Work Environment for Catering Crew 
The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job.  
• Must be clean, well-groomed, and dressed in uniform at the start of every shift. 
• This is a fast-paced and dynamic work environment with a diverse workforce.  
• Ability to work a flexible schedule to include weekends and holidays during the tour season. 
• Must adhere to Allen Marine, Inc., & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures 
Read more
Shore Support
Food and Beverage Manager
$25.00 - $30.00 / hour
Sitka, Juneau
Summary for Food & Beverage Manager 
The position is multifaceted and involves close collaboration with the Director of Food and Beverage and Executive Chef to develop effective food menus, wine lists, and cocktail menus. The primary objective is to ensure exceptional product quality and deliver a seamless, elevated experience for our guests. This role encompasses oversight of the lodge and requires the ability to work independently while adhering to the plan set forth by the Food and Beverage Director. Must possess a passion for excellence and infuse that enthusiasm into all aspects of their work. The leader in this role will be visible in the operation, providing recognition, promoting positive public relations, and addressing guest concerns or special requests.  
Essential Duties & Responsibilities for Food & Beverage Manager 
• Proficiency in food and beverage service, cost control, labor control, maintenance, merchandising, and accounting, as well as familiarity with food and beverage computer systems, is required.  
• Work in conjunction with the Executive Chef to oversee the training and scheduling of all staff.  
• Effective written and verbal communication with other departments and vendors is crucial. 
• Create and professionalize operational standards and checklists for all positions.  
• Create and maintain an executable and profitable food and beverage program aboard our tour vessels.  
• Maintain a proficient inventory of alcoholic beverages and premade cocktails for the tour vessels.  
• Creating a revenue stream with ROI and setting us positively apart from the competition.  
• Monitor quality and efficiency of tour operation and review crew performance every week, and report audits to the Food and Beverage Director.  
• Conduct daily pre-service and post-service meetings with crew; maintain morale and execute company programs of progressive discipline and problem resolution.  
• Document all personnel issues and route copies to the corporate human resource team in Sitka.  
• Advise and monitor the assistant lodge manager to delegate specific duties while on-site at the lodge.  
• Order and manage all provisions and inventory for the F&B department and coordinate with the supply coordinator for beverage needs.  
• Create a schedule and coordinate with the operations team for daily transport by vessel to the lodge.  
• Create and execute cleaning and inventory SOPs for all storage areas on the BIMA and at the lodge.  
• Oversee maintenance of all on-site equipment and machinery  
• Keep all permits and certificates current.  
• Work closely with the Director of Retail to source and merchandise all locally-made products in the lodge gift shop.  
• Maintain a constructive relationship with the Administrative Coordinator regarding point-of-sale electronic devices, retail sales, and daily reconciliations.  
• Interact professionally with the entire shore management team, vessel crew members, and various vendors.  
• You will also be responsible for the development, training, and disciplinary process of staff members.  
• Work harmoniously and professionally with co-workers and supervisors.  
• Prioritize, identify, and coordinate projects to be completed during the winter months.  
• Prepare work orders and provide updates/reports to management. 
• Aid crew in enhancing guest experience including performing excellent service recovery when necessary.  
• Seek and initiate methods to improve Allen Marine’s profitability at this venue.  
• Special projects may be assigned as required by the business. 
Minimum Qualifications (Knowledge, Skills, and Abilities) for Food & Beverage Manager 
• Minimum two years of management experience in a restaurant, tourism, or hospitality industry  
• Maintain current TAPS, Alaska Food Handlers, and CPR/FA certifications.  
Must have/obtain current certifications for Alaska Training for Alcohol Professionals (TAP), Alaska Food Handlers, and CPR/First Aid.  
Computer literate with Microsoft Suite.  
Valid US driver’s license and a clean driving record. 
Must pass a security background check and DOT drug test. 
Must be drug-free (pre-employment screening and enrollment in a random drug testing program is required by the Coast Guard).  
Preferred Qualifications for Food & Beverage Manager 
• ServSafe Certified  
• Strong background in both front and back-of-house operations.  
Traits and Characteristics for Food & Beverage Manager 
To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.  
Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. 
Follow & Deliver Core Values (Food & Beverage Manager) 
• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. 
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.  
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.  
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. 
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. 
• Sustainability at our core: We are dedicated to sustainable operations for future generations.  
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. 
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. 
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. 
Environmental Conditions for Food & Beverage Manager 
The environmental conditions are those that an employee may be subject to while performing the essential functions of this job.  
• Include moderate to loud noise levels, all weather conditions, and frequent use of required protective clothing including raingear and life preserver. 
• Kitchen and front-of-house environments with high and low temperatures, slippery surfaces and sharp tools. 
Physical Demands for Food & Beverage Manager 
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 
• Ability to stand for long periods. 
• Occasionally required to lift and/or move up to 50 pounds.  
• Ability to walk on uneven deck surfaces crossing from vessel to vessel.  
Work Environment for Food & Beverage Manager 
The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job.  
• Must be clean, well-groomed, and dressed in uniform at the start of every shift. 
• This is a fast-paced and dynamic work environment with a diverse workforce.  
• Ability to work a flexible schedule to include weekends and holidays during the tour season. 
• Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures. 
Read more
Shore Support
Operations Specialist
$18.00 - $25.00 / hour
Juneau
Summary for Operations Specialist   
Oversee and coordinate via radio and phones the movement of vessels, motorcoaches, other vehicles and passengers to and from Allen Marine's private dock facility at Auke Bay. Monitor updates to passenger counts and modify vessel tour schedules as needed. Make changes to crew schedules and assign relief crew as needed. Meet and greet passengers as they arrive at facility and direct their safe movement between coaches and vessels. This is a shore-based position. 
Essential Duties & Responsibilities for Operations Specialist  
• Devise and implement creative procedures that enable safe and efficient operation of a high-volume whale watching tour company on a facility where space is at an ever-increasing premium. 
• Function as communication liaison between many key positions within the organization. 
• Monitor on-site traffic and activity in accordance with Maritime Security procedures. 
• Act as point of contact for motorcoach companies, caterers, vessels and other tour operators. 
• Act as point of contact for complimentary, community outreach and charity generated passengers.  
• Develop knowledge of standard radio and telephone communications equipment, along with standard broadcasting procedures and rules. 
• Become skilled in operation of VHF and UHG radio equipment. 
• Develop operating knowledge of FCC laws, regulations, procedures and practices applicable to basic radio-telephone operation. 
• Enforce operational procedures and methods used by Allen Marine Tours. 
• Become familiar with basic maritime terminology. 
• Special projects may be assigned as required by the business. 
Minimum Qualifications (Knowledge, Skills, and Abilities) for Operations Specialist 
• Ability to accomplish tasks in a controlled, effective and professional manner while working for extended duration under high levels of stress. 
• Ability to prioritize and handle numerous time-sensitive tasks. 
• Maintain great attention to detail. 
• Ability to solve unique and spontaneous problems regularly and make high-impact decisions quickly and confidently. 
• Ability to generate a multitude of co-operative relationships with co-workers and representatives of other companies. 
• Proficiency with Windows-based computer systems and the Microsoft Office Suite. 
• Knowledge of modern office practices and procedures. 
• Fluent English with clear diction and accurate grammar, spelling and punctuation usage. 
• Proficiency in alphabetic, chronological and numeric filing systems and techniques. 
• Valid, unexpired USCG approved First Aid/CPR Certification. 
• Valid US driver’s license and a clean driving record. 
• Must pass a security background check and DOT drug test. 
Preferred Qualifications for Operations Specialist  
• Experience with handheld and base-set radios. 
• Experience in the travel, tourism, hospitality or outdoor recreation industries. 
• Dispatch experience. 
• Scheduling experience. 
• Office experience. 
Traits and Characteristics for Operations Specialist
To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.  
Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. 
• Self-starter. 
• Works well under pressure. 
• Observant, safety-sensitive and efficient. 
• Proven track record of organization. 
• Team player. 
Follow & Deliver Core Values (Operations Specialist)  
• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. 
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.  
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.  
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. 
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. 
• Sustainability at our core: We are dedicated to sustainable operations for future generations.  
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. 
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. 
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. 
Environmental Conditions for Operations Specialist  
The environmental conditions are those that an employee may be subject to while performing the essential functions of this job.  
• Generally, include moderate to loud noise levels, all weather conditions, and frequent use of required protective clothing including raingear and life preserver. 
Physical Demands for Operations Specialist  
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 
• Occasionally required to lift and/or move up to 50 pounds.  
• Ability to walk on uneven deck surfaces crossing from vessel to vessel.  
• Must be physically able to work a typical workday of about 10-14 hours per day, 5-7 days a week. 
• Must be able to stand, walk, bend and twist for 5 or more hours per day. 
Work Environment for Operations Specialist  
The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job.  
• This is a fast-paced and dynamic work environment with a diverse workforce.  
• Ability to work a flexible schedule to include weekends and holidays during the tour season. 
• Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures. 
Read more
Shore Support
Supply & Shuttle Representative
$16.00 - $20.00 / hour
Juneau
Summary for Shuttle & Supply Representative 
This position is responsible for receiving shipments, distributing products to appropriate vessels, organizing and storing supply items, and driving company shuttles. 
Essential Duties & Responsibilities for Shuttle & Supply Representative 
• Transport crew members between designated locations on a set schedule, safely and responsibly driving company vehicles to and from local sites. 
• Arrive at work on time every day as scheduled; this is crucial for our shuttle schedule.  

• Answer questions regarding port/tour area/company while driving guests.

• Maintain procedural systems to distribute products and supplies to vessels and crew.

• Maintain clean and orderly storage facilities. Mop the storage floors, face the warehouse shelves and maintain product availability.

• Maintaining cleanliness of all company vehicles, vacuuming, detailing, washing, etc.

• Fill gas tanks.

• Maintain cleanliness and restock all shared facilities such as office space and restrooms.

• Provide an on-site recycling organization. Coordinate with team members to set a schedule for bringing recycling to the recycling center.

• Regular propane tank fill-ups for lodge. 

• Special projects may be assigned as required by the business.
Minimum Qualifications (Knowledge, Skills, and Abilities) for Shuttle & Supply Representative 
• Must have a good command of the English language and engage in friendly guest service and etiquette.

• Ability to perform basic arithmetic.

• Solid teamwork sills and ability to take direction

• Must pass a security background check and 4-panel pre-employment drug test.
Preferred Qualifications for Shuttle & Supply Representative  
• 5 years of U.S. driving experience with a valid driver’s license (Does not have to be an Alaska State Driver’s License) and proof of a safe driving record for the past 3 years.  

• 6 months to 1 year of experience in a similar role.

• Experience in the travel, tourism or transportation industries.
Traits and Characteristics for Shuttle & Supply Representative 
To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.  
Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. 
Follow & Deliver Core Values (Supply, Shuttle & Retail Representative) 
• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. 
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.  
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.  
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. 
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. 
• Sustainability at our core: We are dedicated to sustainable operations for future generations.  
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. 
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. 
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. 
Environmental Conditions for Shuttle & Supply Representative  
The environmental conditions are those that an employee may be subject to while performing the essential functions of this job.  
• Include moderate to loud noise levels, all weather conditions, frequent use of raingear. 
• Noise levels and temperature consistent with a busy, shared warehouse-type space. 
Physical Demands for Shuttle & Supply Representative 
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 
• Required to lift and/or move up to 50 pounds.  
• Ability to walk on uneven deck surfaces, crossing from vessel to vessel.  
• Ability to walk up to 2 miles in a day on hard, sometimes slippery surfaces. 
Work Environment for Shuttle & Supply Representative 
The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job.  
• This is a fast-paced and dynamic work environment with a diverse workforce.  
• Ability to work a flexible schedule to include weekends and holidays during the tour season. 
• Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures. 
Read more
Shore Support
Shuttle & Supply Coordinator
$18.00 - $25.00 / hour
Juneau, Ketchikan
Summary for Shuttle & Supply Coordinator  
This Supply, Shuttle and Retail Coordinator ensures that all crews have supplies and merchandise to conduct the highest-quality excursion for our guests. This role involves ensuring compliance with local, state, and federal regulations in all operational areas, managing logistics, and coordinating various operational needs to support the efficient functioning of the supply retail and shuttle operations. This role works closely with all departments, oversees a seasonal team of 7-10 supply crew members and shuttle drivers, and reports directly to the Food & Beverage Director.  
Essential Duties & Responsibilities for Shuttle & Supply Coordinator 
• Manage tour and retail inventory including purchasing, receiving, stocking, and distributing all vessel supplies. Products include cleaning and paper supplies; food and beverage inventory; and retail items.  
• Work closely with the purchasing office in Sitka and Food & Beverage team, to price and procure all products.  
• Work with Office Manager to balance, reconcile, and report all daily retail receipts from each vessel and/or crew.  
• Track the use of all tour supplies, keep accurate records, and prepare periodic reports to generate a final report at the end of the season.  
• Maintain/improve systems for efficient distribution of all products to various vessels in the fleet.  
• Assist in training Guest Service Crew Members in the use of supplies and the submission of requisition forms.  
• Digitize and store requisition forms for inventory purposes 
• Act as liaison between crew, local suppliers and Supply, Shuttle and Retail team.  
• Coordinate with the Sales & Service Manager and Charter Coordinator to satisfy tour inclusions and other supply needs for special charters and events.  
• Create a shuttle schedule based on operational needs. 
• Maintain a fleet of vehicles: cleanliness, operation and registration, report any mechanical or physical concerns to Management.  
• Act as a relief shuttle driver  
• Conduct daily audits of at least one vessel galley to verify adequate stocking levels. Provide continuous support to crew members as needed to ensure the success of the onboard galley program.  
• Ensure storage areas are organized and compliant with local, state, and federal regulations.  
• Oversee logistics related to waste management, shuttle services, deliveries, and uniform inventory.  
• Supervise the execution of on-site and off-site laundry needs.  
• Oversee creation of signature cocktails, beer, wine, and n/a beverages.  
• Assist with training and supervision of shuttle drivers and supply team members.  
• Uphold Allen Marine’s cultural and core values, policies, and standard operating procedures. Influence a positive company culture by actively engaging in continuous coaching and development of supply and shuttle teams through fostering growth and collaboration.  
• Special projects may be assigned as required by the business. 
Minimum Qualifications for Shuttle & Supply Coordinator 
• Previous experience with inventory control, including ordering, tracking, and stocking supplies and merchandise.  
• Must be proficient in Microsoft Office Suite.  
• Must be capable of handling and balancing daily sales.  
• Must be able to work independently, while operating effectively as part of a team.  
• Must be well-groomed, courteous, reliable, punctual, and self-motivated.  
• Capable of driving a 15-passenger van.  
• Able to create and foster relationships with coworkers and vendors.  
• Valid US driver’s license and a clean driving record. 
• Must pass a security background check and DOT drug test. 
Preferred Qualifications for Supply, shuttle, and Retail Coordinator 
• 3+ years in a similar position. 
• Experience in the travel, tourism, transportation, or outdoor recreation industries. 
Traits and Characteristics for Shuttle & Supply Coordinator 
To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.  
Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. 
Follow & Deliver Core Values (Shuttle & Supply Coordinator) 
• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. 
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.  
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.  
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. 
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. 
• Sustainability at our core: We are dedicated to sustainable operations for future generations.  
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. 
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. 
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. 
Environmental Conditions for Shuttle & Supply Coordinator 
The environmental conditions are those that an employee may be subject to while performing the essential functions of this job.  
• Include moderate to loud noise levels, all weather conditions, frequent use of raingear. 
• Noise levels and temperature consistent with a busy, shared warehouse-type space. 
Physical Demands for Shuttle & Supply Coordinator 
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 
• Occasionally required to lift and/or move up to 50 pounds.  
• Ability to walk on uneven deck surfaces crossing from vessel to vessel.  
Work Environment for Shuttle & Supply Coordinator 
The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job.  
• This is a fast-paced and dynamic work environment with a diverse workforce.  
• Ability to work a flexible schedule to include weekends and holidays during the tour season. 
• Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures.
Supervisory Responsibilities for Shuttle & Supply Coordinator  
Yes  
Read more
Shore Support
Assistant Mechanic
$15.00 - $25.00 / hour
Ketchikan, Sitka, Juneau
Summary for Assistant Mechanic 
Assistant Mechanic assists Mechanics and the Port Engineer in the maintenance and repair of marine engines, marine machinery, and related equipment. The Assistant Mechanic will perform oil and fuel filter changes, other basic preventative maintenance and will report any observed issues to supervisory staff. 
Essential Duties & Responsibilities for Assistant Mechanic 
• Assists with major and specialized mechanical overhaul and repair work on gasoline and marine diesel engines, outboard motors, and related marine equipment and systems using schematic charts and technical manuals. 
• Assists with repairs and maintains hydraulic equipment and valves. 
• Operates hand and power tools associated with marine engine and equipment repair. 
• Assist the Mechanics/Inventory Specialist with maintaining inventory parts for engines and auxiliary systems on each vessel (i.e., pumps, starters, belts, impellers, filters, gaskets, etc.).  
• Assist with required maintenance on prescribed schedule; be available to assist with all maintenance, oil/fuel filter changes on vessels, including greasing, changing zincs and taking oil samples. 
• Assist with the maintenance of company vehicles, trucks, forklifts, etc.  
• Ride along on an occasional tour to monitor vessel systems while underway by conducting extensive checks of engine and jet room spaces throughout trip.  
• Fill in, as needed, aboard vessels as deckhand/engineer and function as an effective member of the crew conducting engine room checks, maintaining passenger safety, and performing customer service. 
• Keep the facility neat and well organized. 
• Special projects may be assigned as required by the business. 
Minimum Qualifications (Knowledge, Skills, and Abilities) for Assistant Mechanic 
• Must demonstrate analytical skills and aptitude for problem-solving. 
• Good manual dexterity, excellent hand-eye coordination. 
• Must pass a security background check and DOT drug test. 
• Ability to use hand/power tools. 
• Valid, unexpired First Aid/CPR certification. 
Preferred Qualifications for Assistant Mechanic 
• Welding and/or fabrication experience. 
• Valid US driver’s license and a clean driving record. 
• Direct experience with marine diesel engines is preferred. 
• Mechanical experience – diesel is preferred. 
Traits and Characteristics for Assistant Mechanic 
To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.  
Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. 
Follow & Deliver Core Values Assistant Mechanic 
• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. 
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.  
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.  
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. 
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. 
• Sustainability at our core: We are dedicated to sustainable operations for future generations.  
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. 
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. 
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. 
Environmental Conditions for Assistant Mechanic 
The environmental conditions are those that an employee may be subject to while performing the essential functions of this job.  
• Moderate to loud noise levels 
• All weather conditions 
• Frequent use of required protective clothing including raingear and life preserver. 
Physical Demands for Assistant Mechanic 
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 
• Must be able to bend, twist, and work in confined spaces. 
• Ability to fit through a 28-inch void hatch. 
• Occasionally required to lift and/or move up to 50 pounds.  
• Ability to walk on uneven deck surfaces crossing from vessel to vessel.  
Work Environment for Assistant Mechanic 
The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job.  
• This is a fast-paced and dynamic work environment with a diverse workforce.  
• Ability to work a flexible schedule to include weekends and holidays during the tour season. 
• Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures. 
Read more
Shore Support
Diesel Mechanic
$26.00 - $34.00 / hour
Sitka, Juneau, Ketchikan
Summary for Mechanic  
Mechanic performs skilled work in the maintenance and repair of marine engines, marine machinery, and related equipment. The objective is to effectively diagnose engine problems promptly and coordinate repairs with the company's engineering staff. The Mechanic will be directly responsible for performing repairs and engine overhauls in accordance with technical manuals and company policies.  
Essential Duties & Responsibilities for Mechanic 
• Performs major and specialized mechanical overhaul and repair work on gasoline and marine diesel engines, outboard motors, and related marine equipment and systems using schematic charts and technical manuals. 
• Tests marine engines and equipment to determine the need for repairs or adjustments. 
• Repairs and maintains hydraulic equipment and valves. 
• Operates hand and power tools associated with marine engine and equipment repair. 
• Recommends the purchasing of parts and supplies. 
• Assist with maintaining inventory parts for engines and auxiliary systems on each vessel (i.e., pumps, starters, belts, impellers, filters, gaskets, etc.).  
• Be on-site to advise deckhands and to assist the Port Engineer with resolving mechanical issues; be available at initial startups in case a system requires troubleshooting before the tour.   
• Provide verbal assistance via phone or radio as needed. 
• Supervise Oiler(s), perform required maintenance on prescribed schedule; be available to assist with all maintenance, oil/fuel filter changes on vessels, including greasing. changing zincs and taking oil samples. 
• Assist with the maintenance of company vehicles, trucks, forklifts, etc. 
• Maintain an accurate log of all work completed on work orders and by posting in Slack. 
• Ride along on an occasional tour to monitor vessel systems while underway by conducting extensive checks of engine and jet room spaces throughout trip.  
• Fill in, as needed, aboard vessels as deckhand/engineer and function as an effective member of the crew conducting engine room checks, maintaining passenger safety, and performing customer service. 
• Keep the facility neat and well organized. 
• Special projects may be assigned as required by the business. 
Minimum Qualifications (Knowledge, Skills, and Abilities) for Mechanic 
• Possess a minimum of four years of diesel mechanic experience 
• Must demonstrate analytical skills and aptitude for problem-solving  
• Good manual dexterity, excellent hand-eye coordination 
• Valid US driver’s license and a clean driving record. 
• Must pass a security background check and DOT drug test. 
• Requires valid, unexpired USCG-approved First Aid/CPR certification. 
Preferred Qualifications for Mechanic 
• Direct experience with marine diesel engines is preferred 
• Fabrication and welding experience are preferred 
Traits and Characteristics for Mechanic 
To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.  
Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. 
Follow & Deliver Core Values Mechanic
• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. 
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.  
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.  
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. 
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. 
• Sustainability at our core: We are dedicated to sustainable operations for future generations.  
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. 
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. 
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. 
Environmental Conditions for Mechanic 
The environmental conditions are those that an employee may be subject to while performing the essential functions of this job.  
• Moderate to loud noise levels, all weather conditions, frequent use of required protective clothing including raingear and life preserver. 
• Work in enclosed/tight spaces. 
Physical Demands for Mechanic 
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 
• Must be able to bend, twist, and work in confined spaces. 
• Ability to fit through a 28-inch void hatch. 
• Occasionally required to lift and/or move up to 50 pounds.  
• Ability to walk on uneven deck surfaces crossing from vessel to vessel.  
Work Environment for Mechanic 
The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job.  
• This is a fast-paced and dynamic work environment with a diverse workforce.  
• Ability to work a flexible schedule to include weekends and holidays during the tour season. 
• Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures.
Read more
Shore Support
Lead Dock Representative
$19.00 - $21.00 / hour
Ketchikan, Sitka, Juneau
Summary for Lead Dock Representative 
The position works with cruise line shore excursion staff, motor coach dispatchers and driver/guides, vessel crew, and other dock personnel to ensure our tours depart and arrive in a timely fashion, and according to the quality and customer service standards set by Allen Marine and the cruise lines.   
Essential Duties & Responsibilities for Lead Dock Representative 
• Must present a professional and friendly attitude and be able to answer a variety of questions about Allen Marine Tours and Southeast Alaska. 
• Company liaison to shore excursion staff, assisting with sales and logistics.  This includes working with bus companies and ship staff to ensure passengers’ special needs are met.  
• Direct and assist passenger movement between cruise ship and tour embarkation. 
• Collect tickets/vouchers as passengers board vessels and motor coaches. 
• Effectively communicate with other Allen Marine employees via company radios. 
• Conduct settlement transactions with cruise line representatives. 
• Assist with the distribution of promotional tour materials. 
• Maintain periodic reports of passenger counts and daily sales. 
• Assist the Sales & Service Manager in responding to e-mails as needed.  
• Assist the Sales & Service Manager in the initial training of Tour Representatives remedial training, and recurrent training throughout the season.  
• Respond and reconcile invoices as needed.  
• Act as company liaison to shore excursion staff, assisting with sales and logistics. This includes working with bus companies and ship staff to ensure passengers’ special needs are met.  
• Communicate effectively with other Allen Marine employees via company radios.  
• Conduct settlement transactions with cruise line representatives.  
• Maintain periodic reports of passenger counts and daily sales.  
• Special projects may be assigned as required by the business. 
Minimum Qualifications (Knowledge, Skills and Abilities) for Lead Dock Representative 
• Must present a professional and friendly attitude while working in a fast-paced environment. 
• Must be clean, well-groomed, courteous, honest, punctual, and most important, reliable. 
• Must feel comfortable approaching and speaking to people you don’t know. 
• Must feel comfortable directing and speaking to large crowds. 
• Ability to prioritize and handle various time-sensitive tasks while maintaining great attention to detail. 
• Ability to solve unique spontaneous problems regularly and make decisions quickly and confidently both as an individual and as a team. 
• Ability to generate a multitude of cooperative relationships with co-workers as well as representatives of other companies involved with AMT. 
• Must be drug-free (pre-employment 4-panel drug screening and testing for cause is mandatory). 
• Project professional and polished image.  
• Valid US driver’s license and a clean driving record. 
• Must pass a security background check and 4-panel drug test. 
• Valid, unexpired First Aid/CPR certification. 
Preferred Qualifications for Lead Dock Representative 
• Direct sales experience 
• Proven sales track record 
• Prior experience working in tourism/travel industry.  
• Customer relationship management experience 
Traits and Characteristics for Lead Dock Representative 
To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.  
Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. 
Follow & Deliver Core Values (Lead Dock Representative) 
• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. 
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.  
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.  
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. 
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. 
• Sustainability at our core: We are dedicated to sustainable operations for future generations.  
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. 
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. 
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. 
Environmental Conditions for Lead Dock Representative 
The environmental conditions are those that an employee may be subject to successfully perform the essential functions of this job.  
• Must be comfortable working indoors and outdoors in all types of weather. 
Physical Demands Lead Dock Representative 
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 
• Occasionally required to lift and/or move up to 50 pounds.   
• Ability to walk on uneven deck surfaces crossing from vessel to vessel.   
• Must be able to stand for long periods and walk up to 3 miles per day. 
Work Environment Lead Dock Representative 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.   
• This is a fast-paced and dynamic work environment with a diverse workforce.  
• Ability to work a flexible schedule to include weekends and holidays during the tour season.  
• Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures. 
Read more
Shore Support
Dock Representative
$16.00 - $19.00 / hour
Ketchikan, Sitka, Juneau
Summary for Dock Representative 
The position works with cruise line shore excursion staff, motor coach dispatchers and driver/guides, vessel crew, and other dock personnel to ensure our tours depart and arrive in a timely fashion, and according to the quality and customer service standards set by Allen Marine and the cruise lines.  This is a shore-based position. 
Essential Duties & Responsibilities for Dock Representative 
• Must present a professional and friendly attitude and be able to answer a variety of questions about Allen Marine Tours and Southeast Alaska. 
• Company liaison to shore excursion staff, assisting with sales and logistics.  This includes working with bus companies and ship staff to ensure passengers’ special needs are met.  
• Direct and assist passenger movement between cruise ship and tour embarkation. 
• Collect tickets/vouchers as passengers board vessels and motor coaches. 
• Effectively communicate with other Allen Marine employees via company radios. 
• Conduct settlement transactions with cruise line representatives. 
• Assist with the distribution of promotional tour materials. 
• Maintain periodic reports of passenger counts and daily sales. 
• Special projects may be assigned as required by the business. 
Minimum Qualifications (Knowledge, Skills and Abilities) for Dock Representative 
• Must present a professional and friendly attitude while working in a sometimes fast-paced environment 
• Must be clean, well-groomed, courteous, honest, punctual, and most important, reliable. 
• Must feel comfortable approaching and speaking to people you don’t know. 
• Must feel comfortable directing and speaking to large crowds. 
• Ability to prioritize and handle various time-sensitive tasks while maintaining great attention to detail. 
• Ability to solve unique spontaneous problems regularly and make decisions quickly and confidently both as an individual and as a team. 
• Ability to generate a multitude of cooperative relationships with co-workers as well as representatives of other companies involved with AMT. 
• Must be drug-free (pre-employment 4-panel drug screening and testing for cause mandatory). 
• Project professional and polished image.  
• Valid US driver’s license and a clean driving record. 
• Must pass a security background check and 4-panel drug test. 
• Valid, unexpired First Aid/CPR Certification. 
Preferred Qualifications for Dock Representative 
• Direct sales experience 
• Proven sales track record 
• Prior experience working in tourism/travel industry.  
• Customer relationship management experience 
Traits and Characteristics for Dock Representative 
To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.  
Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. 
Follow & Deliver Core Values (Dock Representative) 
• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. 
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.  
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.  
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. 
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. 
• Sustainability at our core: We are dedicated to sustainable operations for future generations.  
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. 
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. 
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. 
Environmental Conditions for Dock Representative 
The environmental conditions are those that an employee may be subject to successfully perform the essential functions of this job.  
• Must be comfortable working indoors and outdoors in all types of weather. 
Physical Demands for Dock Representative 
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 
• Occasionally required to lift and/or move up to 50 pounds.   
• Ability to walk on uneven deck surfaces crossing from vessel to vessel.   
• Must be able to stand for long periods and walk up to 3 miles per day. 
Work Environment for Dock Representative 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.   
• This is a fast-paced and dynamic work environment with a diverse workforce.  
• Ability to work a flexible schedule to include weekends and holidays during the tour season.  
• Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures. 
Read more
Shore Support
Senior Sales Representative
$22.00 - $27.00 / hour
Ketchikan, Sitka, Juneau
Summary  for Senior Sales Representative 
The position works directly with cruise line shore excursion staff, motor coach dispatchers and driver/guides, tour partners, and other dock personnel to ensure our tours depart and arrive in a timely fashion, and according to the quality and customer service standards set by Allen Marine and the cruise lines. This position will be responsible for assisting with charters and independent guest sales. This is a shore-based position.  
Essential Duties & Responsibilities for Senior Sales Representative 
• Act as a direct point of contact for shore excursion staff, motor coach companies as well as for caterers and other tour operators. 
• Assist with developing protocols and documents for selling independent tour experiences. 
• Must excel in all Tour Representative duties & responsibilities. 
• Assist the Sales & Service Manager in supervising the team.  
• Assist in leading group debriefs and weekly team meetings. 
• Responsible for providing weekly/monthly schedules to coach companies, and caterers. 
• Assist the Sales & Service Manager in responding to communication as needed. 
• Assist the Sales & Service Manager in the initial training of Tour Representatives, and recurrent training throughout the season. 
• Respond and reconcile invoices as needed. 
• Assist Charter Coordinator as needed 
• Special projects may be assigned as required by the business. 
Minimum Qualifications for Senior Sales Representative 
• At least three years’ experience in the tourism/visitor or customer service industry. 
• The job requires a strong multitasker with highly developed communication & organizational skills. 
• Must be able to demonstrate accurate and efficient computer skills in Microsoft Word, Excel, and Outlook. 
• Requires a valid driver’s license and good driving record. 
• Ability to solve unique spontaneous problems regularly and make decisions quickly and accurately both as an individual and as a team. 
• Must have basic math skills. 
• Always present a professional and friendly attitude to guests and crew. 
• Proficiency in Microsoft Office  
• Always present a professional and friendly attitude to guests and crew. 
• Valid US driver’s license and a clean driving record. 
• Must pass a security background check and DOT drug test. 
Preferred Qualifications for Senior Sales Representative 
• Supervisory experience. 
• Familiarity with radio communication. 
• Dispatch experience. 
• Scheduling experience. 
Traits and Characteristics for Senior Sales Representative 
To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.  
Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. 
Follow & Deliver Core Values (Senior Sales Representative) 
• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. 
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.  
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.  
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. 
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. 
• Sustainability at our core: We are dedicated to sustainable operations for future generations.  
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. 
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. 
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. 
Environmental Conditions for Senior Sales Representative 
The environmental conditions are those that an employee may be subject to successfully perform the essential functions of this job.  
• Include moderate to loud noise levels, all weather conditions, frequent use of raingear. 
• Noise levels and temperature consistent with a busy, shared office space. 
Physical Demands for Senior Sales Representative 
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 
• Occasionally required to lift and/or move up to 50 pounds.   
• Must be able to stand for long periods and walk up to 3 miles per day on hard, sometimes slippery surfaces. 
• Ability to walk on uneven deck surfaces crossing from vessel to vessel.   
Work Environment for Senior Sales Representative 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.   
• This is a fast-paced and dynamic work environment with a diverse workforce.  
• Must be comfortable working indoors and outdoors in all types of weather. 
• Ability to work a flexible schedule to include weekends and holidays during the tour season.  
• Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures. 
Read more
Shore Support
Administrative Coordinator
$18.00 - $25.00 / hour
Juneau
Summary for Administrative Coordinator 
The Administrative Coordinator manages and assists with a multitude of projects while providing administrative support to port managers. This person is responsible for answering phones, emails and in-person inquiries and helping direct crew. 
Essential Duties & Responsibilities for Administrative Coordinator 
• Coordinate independent visitor tour sales including: 
• Answer the office toll-free information line with proper telephone etiquette; must sound professional, credible, pleasant, and sincere. 
• Process advance ticket sales and create periodic sales reports for submission to A/R 
• Distribute passenger manifests for boat crews 
• Coordinate ticket sales for local vendor contacts 
• Dispatch and/or drive guest shuttles  
• Answer all email inquiries professionally and with accurate grammar. 
• Track A/P receipts, and petty cash fund 
• Provide Clover (POS) training/support for the company retail program 
• Process pre-employment paperwork for new employees; print/distribute training manuals and supplemental documents 
• Receive uniforms, organize inventory, and issue to new employees 
• Manage crew travel benefit to issue per diem payments 
• Manage employee comp benefit program for company tours and other local excursions  
• Ensure office equipment is in working order; troubleshoot equipment problems & schedule service calls for equipment, as needed. Maintain office supplies for the division. 
• Process daily mail needs. 
• Maintain confidential and sensitive files. 
• Follow the current office filing system and maintain a clean, organized office. 
• Maintain a positive work environment for employees. 
• Periodically running various errands.  
• Maintain a positive work environment for employees. 
• Special projects may be assigned as required by the business. 
Minimum Qualifications for Administrative Coordinator 
• Previous office or customer service experience  
• Must be able to demonstrate accurate and efficient computer skills in Microsoft Word, Excel, Outlook, and QuickBooks.  
• Must be able to handle extremely confidential & sensitive information. 
• Must be available to work the entire season without interruption and be available to attend the 40-hour pre-season training program. 
• Must be able to be present at the assigned work area for the duration of your shift. 
• Valid US driver’s license and a clean driving record. 
• Must pass a security background check and DOT drug test. 
Preferred Qualifications for Administrative Coordinator 
• Previous experience in the visitor industry and/or a related industry preferred. 
• 2 years of US Driving experience with a clean driving record. 
• High School Diploma or equivalent. 
Traits and Characteristics for Administrative Coordinator 
To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.  
Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. 
Follow & Deliver Core Values (Admin Coordinator) 
• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. 
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.  
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.  
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. 
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. 
• Sustainability at our core: We are dedicated to sustainable operations for future generations.  
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. 
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. 
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. 
Environmental Conditions for Administrative Coordinator 
The environmental conditions are those that an employee may be subject to while performing the essential functions of this job.  
• Position is located in an office, requires occasional walk across barge (outside) to other offices located in our facility. 
Physical Demands for Administrative Coordinator 
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 
• Occasionally required to lift and/or move up to 50 pounds.   
• Ability to walk on uneven deck surfaces crossing from vessel to vessel.
Work Environment for Administrative Coordinator 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.   
• This is a fast-paced and dynamic work environment with a diverse workforce.  
• Ability to work a flexible schedule to include weekends and holidays during the tour season.  
• Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures. 
Read more
Vessel Crew
Captain
$30.00 - $39.00 / hour + tips
Ketchikan, Sitka, Juneau
Summary for Captain  
Oversees transportation of passengers on vessels and supervision of crew.  Must be able to build team and maintain crew morale to provide a quality experience for guests. Experience with hospitality and navigating Southeast Alaska waters preferred, USCG License required.  
Essential Duties & Responsibilities for Captain 
• Conduct tours as directed according to descriptions in sales literature and procedures in the policy manual. Supervise all aspects of tour delivery and tour quality. 
• Manage and direct crew members in the execution of all their job responsibilities; build a productive and efficient team; maintain high morale throughout the season. 
• Supervise and assist in daily maintenance: cleaning, sewage and fuel pumping, restocking. Coordinate and assist with routine maintenance; painting, changing oil, etc. 
• Communicate with the Port Engineer to identify problems and expedite repairs; assist with repairs, as needed. 
• Supervise passenger boarding, safety orientation/demonstration, emergency response, and crowd control. 
• Plan and execute emergency drills, equipment checks, and safety meetings according to U.S. Coast Guard regulations and AMT policy. 
• Maintain all navigational equipment in good working order; keep logs and ship/company documents, as directed. Provide daily operations reports to the office. 
• Special projects may be assigned as required by the business. 
Minimum Qualifications (Knowledge, Skills, and Abilities) for Captain 
• Experience in passenger-carrying vessels.  
• Must have the ability to speak on the P.A. system, and to provide commentary. 
• Must be drug-free (pre-employment screening and enrollment in a random drug testing program is Coast Guard required). 
• Must have the ability to conduct USCG drills 
• Valid US driver’s license and a clean driving record. 
• Must pass a security background check and DOT drug test. 
• Valid, unexpired First Aid/CPR certification. 
Captain Requirements for Captain 
• Required minimum 100-ton license (limited number of 50-ton roles).
• Required FCC Marine Radio Operators Permit (MROP). 
Zodiac Captain Requirements for Captain 
• Required minimum 25-ton license. 
• Required FCC Marine Radio Operators Permit (MROP). 
Preferred Qualifications for Captain 
• Prior experience in the marine tourism industry, particularly on passenger vessels is desirable. 
• Preference is given to applicants with knowledge of diesel mechanics, waterjet propulsion, and electrical systems. 
• Mechanical aptitude, engine room experience preferred.  
• Diesel mechanics or electrical/electronic background helpful. 
• Experience operating vessels in Southeast Alaska preferred.  
Traits and Characteristics for Captain 
To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.  
Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. 
Follow & Deliver Core Values for Captain 
• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. 
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.  
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.  
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. 
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. 
• Sustainability at our core: We are dedicated to sustainable operations for future generations.  
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. 
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. 
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. 
Environmental Conditions for Captain 
The environmental conditions are those that an employee may be subject to while performing the essential functions of this job.  
• Include moderate to loud noise levels, all weather conditions, frequent use of required protective clothing including raingear, ear protection and life preserver. 
• Temperature consistent with ambient outdoor temperature and/or hot engine room temperature. 
Physical Demands for Captain 
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 
• Occasionally required to lift and/or move up to 50 pounds.  
• Ability to walk on uneven deck surfaces crossing from vessel to vessel.  
Work Environment for Captain 
The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job.  
• This is a fast-paced and dynamic work environment with a diverse workforce.  
• Ability to work a flexible schedule to include weekends and holidays during the tour season. 
• Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures. 
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Vessel Crew
Deckhand
$17.00 - $22.00 / hour + tips
Ketchikan, Sitka, Juneau
Summary for Deckhand  
Executes duties under the direction of the Captain, to ensure the safe operation and maintenance of the vessel. Assist the Captain in monitoring vessel systems and troubleshooting problems. Interact with passengers and perform customer service duties.  Provide passenger safety while underway and always maintain an impeccably clean & safe vessel. 
Essential Duties & Responsibilities for Deckhand  
• Check all engine/jet fluids upon arriving on the vessel each morning, bring all equipment online, log all entries, and report any problems to the Captain. 
• Assist with passenger boarding, safety orientation/demonstration, emergency response, and crowd control. 
• Vessel duties include line handling, assisting with docking/undocking of the vessel, and mooring with cruise ships as requested by the vessel captain.  
• Complete routine engine room checks are underway, making minor mechanical repairs and adjustments as necessary, and assisting crew members to ensure that passengers receive optimum tour quality and premium customer service. 
• Assist the Captain in the wheelhouse with navigating and/or wildlife sighting as directed. 
• Maintain vessel appearance, with regards to cleanliness and safety, in engine and jet rooms, in voids, and on decks. Assist other crew with cabin, galley, and heads. 
• Under the direction of the Captain, complete all routine vessel maintenance daily. This will include, but not be limited to cleaning, sanitation pumping, restocking, and refueling. 
• Assist the Captain in performing required safety checks of all essential equipment weekly. Maintain current and accurate logs. 
• Work with the Port Engineer to complete all mandatory vessel maintenance monthly, including but not limited to oil/filter changes, zinc/belt replacement, etc. 
• Identify problems, inform the Port Engineer, and assist in performing needed repairs. 
• Perform other duties under the supervision of the Captain. 
• Special projects may be assigned as required by the business. 
Minimum Qualifications (Knowledge, Skills, and Abilities) for Deckhand  
• Requires basic seamanship skills. Mechanical aptitude and some experience with diesel engines are required.  
• Must be able to work as a team with other crew to provide quality experience for customers, including answering questions and providing commentary. 
• Must be able to work as a team member and be comfortable interacting with guests.  
• Must be clean, well-groomed, courteous, honest, and most important, reliable. 
• Writing skills capable of completing forms and making log entries   
• Must be 18+. 
• Must have some vessel/crew experience. 
• Valid US driver’s license and a clean driving record. 
• Must pass a security background check and DOT drug test. 
• Valid, unexpired First Aid/CPR certification. 
Preferred Qualifications for Deckhand  
• Experience in passenger-carrying vessels. 
• Diesel mechanics or electrical/electronic background helpful. 
• Experience operating vessels in Southeast Alaska preferred.  
Traits and Characteristics for Deckhand  
To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.  
 
Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. 
Follow & Deliver Core Values (Deckhand)  
• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. 
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.  
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.  
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. 
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. 
• Sustainability at our core: We are dedicated to sustainable operations for future generations.  
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. 
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. 
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. 
Environmental Conditions for Deckhand  
The environmental conditions are those that an employee may be subject to while performing the essential functions of this job.  
• Include moderate to loud noise levels, all weather conditions, frequent use of required protective clothing including raingear, ear protection and life preserver 
• Temperature consistent with ambient outdoor temperature and/or hot engine room temperature. 
Physical Demands for Deckhand  
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 
• Must be physically able to work a typical workday of about 10-14 hours per day, 5-7 days a week. 
• Ability to fit through a 28-inch void hatch. 
• Ability to lift and/or move up to 50 pounds.  
• Ability to walk on uneven deck surfaces crossing from vessel to vessel.  
Work Environment for Deckhand 
The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job.  
• This is a fast-paced and dynamic work environment with a diverse workforce.  
• Ability to work a flexible schedule to include weekends and holidays during the tour season. 
• Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures. 
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Vessel Crew
Naturalist
$16.00 - $20.00 / hour + tips
Ketchikan, Sitka, Juneau
Summary for Naturalist 
Educate passengers about the environment and how to maintain the natural environment specifically dedicated to wilderness populations. Assist passengers boarding & disembarking; provide safety and emergency orientation; and work as a team member to distribute snacks and always maintain an impeccably clean vessel.   
Essential Duties & Responsibilities for Naturalist 
• Develop a tour narrative plan with the duty captain for each voyage, factoring in time constraints, weather, recent sightings, tide, season, etc. 
• Direct passengers boarding and disembarking, and during an emergency. Conduct safety and emergency orientation. 
• Work with Guest Services crew members to provide commentary and personal interaction/service with up to 150 passengers on tour. 
• Assist Guest Services crew members in the galley as needed. Including, but not limited to, distribution of snacks and food items as well as beverages. Employees are required to obtain TAPS certification to serve alcohol.  
• Vessel duties include line handling, assisting with docking/undocking of the vessel, and mooring with cruise ships as requested by the vessel captain.  
• Assist other crew in maintaining vessel appearance, cleanliness, sanitation, and safety. 
• Must be creative and able to develop a tour narrative that speaks to glaciology, wildlife, natural and human history, and other aspects of Southeast Alaska's climate and environment. 
• Requires public speaking ability and experience using PA systems.  
Special projects may be assigned as required by the business. 
Minimum Qualifications for Naturalist 
• Must be able to learn and retain pertinent background material provided on board, for presentation to passengers. 
• Must be able to work as a team with other crew to present coordinated narration and a quality experience for customers. 
• Public speaking experience is essential. Must be able to effectively communicate goals and intentions to large and small groups  
• Must be organized with the ability to prioritize tasks in a fast-paced environment  
• Proficiency in Microsoft Office including Outlook, Word, and Excel. 
• Always present a professional and friendly attitude to guests and crew. 
• Valid US driver’s license and a clean driving record. 
• Must pass a security background check and DOT drug test. 
Required Certifications for Naturalist 
Certifications required before the first day of employment include: 
• Valid, unexpired USCG approved CPR / First Aid certification. 
• Alaska Food Handler card.  
• TAPS certification to serve alcohol. 
Preferred Qualifications for Naturalist 
• Extensive public speaking experience.  
• Biology and/or natural resource background. 
• College degree in natural resources or biology. 
• Experience working as a naturalist, guide, or related position. 
• Prefer experience on passenger(tour) vessels 
Traits and Characteristics for Naturalist 
To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.  
Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. 
Follow & Deliver Core Values Naturalist 
• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. 
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.  
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.  
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. 
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. 
• Sustainability at our core: We are dedicated to sustainable operations for future generations.  
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. 
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. 
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. 
• Must be honest, courteous, and reliable and maintain a clean, well-groomed appearance. 
• Positive, personable, and professional demeanor. 
• Strong commitment to safety. 
• Strong conflict resolution skills and ability to work within a diverse workforce.  
• Strong record of being organized, dependable, and punctual. 
Environmental Conditions for Naturalist 
The environmental conditions are those that an employee may be subject to successfully perform the essential functions of this job.  
• Generally, include moderate to loud noise levels, all weather conditions, and frequent use of required protective clothing including raingear and life preserver. 
• Ability to fit through a 28-inch void hatch. 
Physical Demands for Naturalist 
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 
• Must be physically able to work a typical workday of about 10-14 hours per day, 5-7 days a week. 
• Occasionally required to lift and/or move up to 50 pounds.   
• Ability to walk on uneven deck surfaces crossing from vessel to vessel. 
Work Environment for Naturalist 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.   
• This is a fast-paced and dynamic work environment with a diverse workforce.  
• Ability to work a flexible schedule to include weekends and holidays during the tour season.  
• Must adhere to AM Owner Group, & Affiliated Companies the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures. 
Read more
Vessel Crew
Guest Service
$15.00 - $17.00 / hour + tips
Ketchikan, Sitka, Juneau
Summary for Guest Services 
Interact with passengers by answering questions and helping with specific requests. Operate a galley and gift shop which includes food preparation, beverage service, snack service, retail presentations, and the sale of local retail products. This is a vessel-based position. 
Essential Duties & Responsibilities for Guest Services 
• Present a professional and friendly attitude while on duty. 
• Direct and assist passenger movement on and about the vessel. 
• Participate in a passenger safety orientation and maintain safe conditions underway. 
• Help operate a galley, bar, and commissary, including preparation & distribution of snacks, sales, stocking, inventory order lists, and related paperwork. 
• Routine maintenance includes but is not limited to cleaning, sanitation, restocking consumables in the cabin area and heads; making note of needed equipment repairs. 
• Enhance the cruise experience for passengers, including answering questions and helping passengers with specific problems/requests. 
• Communicate with up to 150 passengers on a p.a. system. 
• Work as a team with other employees to present coordinated narration and provide a quality experience for customers. 
• Always maintain impeccably clean vessels.  
• Special projects may be assigned as required by the business. 
Minimum Qualifications (Knowledge, Skills, and Abilities) for Guest Services 
• Must be able to operate a cash register efficiently as well as keep money records and maintain a professional, friendly attitude toward customers. 
• Must be 18+. 
• Must be able to work as a team with other employees to present coordinated narration and provide a quality experience for customers. 
• Customer service experience. 
• Valid US driver’s license and a clean driving record. 
• Must pass a security background check and DOT drug test. 
Required Certifications for Guest Services 
Certifications required before the first day of employment include: 
• Valid, unexpired USCG approved CPR / FA certification 
• Alaska Food Handler card.  
• TAPS certification to serve alcohol (Employees 18+ must obtain) 
Preferred Qualifications for Guest Services 
• Previous retail experience preferred. 
• Previous experience on passenger-carrying vessels. 
Traits and Characteristics for Guest Services 
To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably.  
Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. 
Follow & Deliver Core Values (Guest Services) 
• Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. 
• World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.  
• World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.  
• Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. 
• Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. 
• Sustainability at our core: We are dedicated to sustainable operations for future generations.  
• Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. 
• Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. 
• Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. 
Environmental Conditions for Guest Services 
The environmental conditions are those that an employee may be subject to while performing the essential functions of this job.  
• Include moderate to loud noise levels, all weather conditions, frequent use of required protective clothing including raingear, ear protection and life preserver 
• Temperature consistent with ambient outdoor temperature and/or hot engine room temperature. 
Physical Demands for Guest Services 
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 
• Ability to stand for long periods on steel decks with constant vibration and moderate levels of noise.  
• Required to enter voids/engine rooms as needed 
• Occasionally required to lift and/or move up to 50 pounds.  
• Ability to walk on uneven deck surfaces crossing from vessel to vessel.  
Work Environment for Guest Services 
The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job.  
• This is a fast-paced and dynamic work environment with a diverse workforce.  
• Ability to work a flexible schedule to include weekends and holidays during the tour season. 
• Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures. 
Read more