Zion Ponderosa Ranch Resort
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Our Jobs

All positions are available during any season year round. Currently hiring for seasonal and full time ranging from: March-December. 

Positions include:

  • Housekeeper/Laundry Attendant 
  • Recreation Department positions: Recreation Guide, Canyoneering Guide, Wrangler Horse Guide, Activities Reservations Manager, Wrangler Guide Manager, Adventure Desk Staff 
  • Food and Beverage Department positions: Shift supervisors Front of house, Shift supervisors back of house, Server, Host, Breakfast Attendant, Barista, Catering Attendant, Busser, Line Cook, Prep Cook, Dishwasher, Catering Cook
  • Guest Service Positions: Front Desk Associate, Concierge, Night Auditor, Gift Shop Supervisor, Pool Attendant, Reservation Agent (option to work from home remotely)
  • Maintenance positions: Groundskeeper, Mechanic, General Maintenance Staff 
  • Canyoneering Guide

    Recreation - East Zion Adventures
    Mt. Carmel
    unknown / hour + tips

    Canyoneering Guide   

    Experience our story, create your own! 

     

    How you can make a difference

    • Bring up beat passion for hospitality and service to guests

    • Lead and inspire others on the team to feel joy in our services

    • Make lasting relationships with guests and staff while inspiring the love of Zion

    • Provide a safe environment for guests and staff to enjoy canyoneering

    What you’ll be doing

    • Working alongside a team of other canyon guides to provide excellent service to EZA guests using our proven process (being entertaining, educational, and emotional) alongside documented safety measures

    • Maintain and care for all equipment and canyons, follow consistent and documented routines of operation/safety/reactionary routines

    • Ensure safety in all canyons by following documented safety measures and best practices

    • Prepare and maintain a canyon log administered by the BLM

    • Provide ideas for new canyons and operations

    • Be proficient in all aspects of canyoneering in each of our guided canyons

    • Maintain the equipment, keep equipment safe for guests and guides to access


     

    What you will need to be successful 

    • Humble attitude to help anywhere, Hungry enough to work hard to do your part and Smart ability to manage coworker and guest emotions to reach success

    • Attentive to the details that need to be followed through with in a timely matter

    • Passion for hospitality, excellent service, safety, and team success

     

    Compensation and Benefits (also see Comp sheet)

    • Base pay of $10-$12 per hour DOE. With an expectation of 40 hours per week. 

    • Paid leave accrual based on employee manual stipulations: hire to 5th anniversary, 15 days (accrued at a rate of .05775 per hour), (wait times and management level restrictions apply, must be year-round full time)

    • Health, vision, dental, and life insurances packages available (wait times and management level restrictions apply, must be year-round full time. Subject to limitations or changes) 

    • Onsite housing (deposit required, Cleaning fee $2/day still applicable)

    • Gratuities from groups (Not Guaranteed)  

    • Discounts on all resort outlets including F&B, Recreation and Lodging

     

    Why work for East Zion Adventures

    We are passionate about providing exceptional service while sharing our love of Zion and all the outdoor adventures with our guests. We believe we can truly better peoples lives by providing authentic and memorable experiences. 

     

    Our story is that of a multigenerational family dream. We inspire and renew a love for adventure in the outdoors. Every day is a new opportunity to live well, Achieve greater, and love life. We welcome all to join our family and experience our story while you create your own.

     

    Our advice to you

    East Zion Adventures is committed to finding the right people that fit into our adventure team. If you believe in hard work, team success, and providing excellent service then you are who we want. You will find success on our team if you desire to truly stand by our core values and better the lives of the people we serve.

     

    Zion Ponderosa Ranch Resort LLC is a proud promoter of equal opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees. Zion Ponderosa LLC. support Equal Employment Opportunities without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status when hiring – under federal, state and local laws.

  • Recreation Guide or Wrangler Guide

    Recreation - East Zion Adventures
    Mt. Carmel
    unknown / hour + tips

                Recreation and Wrangler Guide - EZA

     

    Experience our story, create your own!

    How you can make a difference

    • Bring up beat passion for hospitality and service to guests
    • Lead and inspire others on the team to feel joy in our services
    • Make lasting relationships with guests and staff while inspiring the love of Zion
    • Be a part of the East Zion Adventures team bringing new ideas for our property
    • Exemplify our core values: humble, hungry, smart, loyal, passionate about what we do

    What you’ll be doing

    • Maintaining all safety protocols for the guiding of activities
    • Guiding guests through activities provided by East Zion Adventures
    • Provide insightful information to help better the guests experience at our property and in the Zion area, particularly through an extensive knowledge of Zion National Park hikes and recreational areas
    • Assist guests in booking activities, utilize reservations systems
    • Answer phones to provide help to guests with questions
    • Ensure a high level of organization and cleanliness in your direct areas of work
    • Maintain equipment and vehicles under the jurisdiction of EZA
    • Maintain current CPR and First Aid certification

     

    What you will need to be successful

    • Passion for hospitality, excellent service, and team success
    • Experience in some areas of outdoor recreation with an emphasis on safety
    • Experience or degrees in hospitality are great but not required to apply
    • Have team attitude showing humility, hunger, and people smarts when working

     

    Compensation and Benefits

    • Hourly pay starting at $11-$12/hour, subject to experience and length of employment
    • Affordable onsite dorm style housing, based upon availability (deposit of $200 and maintenance fee of $5 daily apply). All utilities included (laundry, wifi, water, power, sewer, etc).
    • Low cost employee meal plan available ($4/meal from our food and beverage department)
    • Access to world renowned recreation activities, including a pass to go through Zion for length of employment
    • Family friendly working environment and team atmosphere with on the job training
    • Gratuities from guests and groups

     

    Why work for Zion Ponderosa

    Zion Ponderosa is a full service resort located on a large property that borders the east side of Zion National Park in southern Utah. We are passionate about providing exceptional service while sharing our love of Zion and all the outdoor adventures with our guests.  Opportunities on our team include customer service, food and beverage, recreation, facilities, and much more.

     

    Our story is that of a multigenerational family dream. We inspire and renew a love for adventure in the outdoors. Every day is a new opportunity to live well, achieve greater, and love life. We welcome all to join our family as we inspire the love of Zion and the Ponderosa Ranch. For all our staff, we hope that you will experience our story, and create your own.

     

    Our advice to you

    Zion Ponderosa is committed to finding the right people that fit into our hospitality team. If you believe in hard work, team success, and providing excellent service then you are who we want. You will find success on our team if you desire to truly better the world around you with passionate service and team commitment. 

     

    Zion Ponderosa Ranch Resort LLC is a proud promoter of equal opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees. Zion Ponderosa LLC. support Equal Employment Opportunities without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status when hiring – under federal, state and local laws.

  • Restaurant Cook

    Food and Beverage
    Mt. Carmel
    $11.00 / hour + tips

    The line cook is responsible for the day-to-day operation and food preparation for the restaurant and other food and beverage outlets as assigned. The line cook will be responsible for preparing items on all menus and ensuring safe and quality food items with excellent and prompt service to guests.

     

    • Ensure that all opening and closing duties are performed fully on a daily basis and that cleanliness and maintenance are maintained
    • Stock station with necessary items, ensure par levels are maintained, and keep stations clean and organized
    • Prep all meal and line items for meal period
    • Help to prepare employee meals as needed
    • Provide highest quality and consistent cooking skills in all dishes prepared according to proper timelines and recipes given
    • Prepare and present all meals according to standardized recipes and plating
    • Maintain proper food safety and sanitation standards in all preparation
    • Report directly to the Head Chef

    Job Specification:

    • 1+ years cooking experience
    • Excellent customer service and interpersonal skills
    • Ability to work on a team in a fast paced environment
    • Organized and capable of multi-tasking with attention to detail
    • Ability to follow directions and recipes with exactness
    • High standard of personal hygiene and appearance
    • Knife skills and up to date knowledge of modern food preparation
    • Ability to be on feet for several hours at a time
    • Servsafe training preferred, Utah food handler’s permit
    • Must pass background check and random drug tests

    Benefits:

    • Onsite housing with amenities ($30/month maintenance fee)
    • Free soft drinks while on shift
    • Enrollment in our employee meal plan for discounted meals (breakfast/lunch/dinner)
    • Employee discount on regular, restaurant meals – 20%
    • 2 days off per week determined on a weekly basis
    • Competitive hourly pay, $11-$14/hour
    • Earn gratuities based on success of catering events
    • Free pass through Zion National Park
    • Access to resort facilities and usage of recreation activities
  • Restaurant Host/Server

    Food and Beverage
    Mt. Carmel
    $9.00 / hour + tips

    It is the Host/Server’s responsibility to greet, check-in, and take orders from guests as well as delivering food. They are responsible for the day-to-day flow of guests in and out of the restaurant and ensuring correct seating, monetary transactions, and excellent customer service.

    • Greet guests in a friendly and informative manner, answer all guests questions
    • Have a thorough knowledge of the menu, ingredients, kitchen policies, and resort general information
    • Upsell menu items to guests
    • Use POS systems to put in to go orders, ensure correct financial transactions
    • Learn to connect POS to reservations systems to charge guests to their lodging
    • Deliver plates in a quick and professional manner, ensure presentation and plating are consistent with restaurant standards
    • Clear tables quickly and efficiently, sanitize properly, and reset tables
    • Stock station with necessary items, ensure par levels are maintained and keep stations clean and organized
    • Maintain proper food safety and sanitation standards in all Front of House operations
    • Ensure that all opening and closing duties are performed fully on a daily basis and that cleanliness and maintenance of buffet and other front of house items are maintained
    • Determine guests needs and seat them accordingly, arrange tables and chairs as needed – keeping in mind server sections and their abilities
    • Assist servers and other FOH in their duties as needed

    Job Specification:

    • Previous restaurant experience a plus
    • Excellent customer service and interpersonal skills
    • Ability to deal with difficult service situations with fluidity
    • Ability to work on a team in a fast paced environment
    • Organized and capable of multi-tasking with attention to detail
    • Ability to handle money and process transactions as trained
    • High standard of personal hygiene and appearance
    • Utah food handlers permit and alcohol license (if over 21 years old)
    • Must pass background check and random drug tests
    • Friendly and outgoing personality
    • Capable of working mornings/afternoons/evenings as well as weekdays/weekends/holidays

    Benefits:

    • Onsite housing with amenities ($30/month maintenance fee)
    • Free soft drinks during shift
    • Enrollment in our employee meal plan for discounted meals (breakfast/lunch/dinner)
    • Employee discount on regular, restaurant meals – 20% off
    • 2 days off per week determined on a weekly basis
    • Competitive hourly pay
    • Earn gratuities based on success of service and catering events
    • Free pass through Zion National Park
    • Access to resort facilities and usage of recreation activities

     

  • Reservation Agent

    Reservations
    Mt. Carmel

    Reservation Agent

     We are sharing the love of Zion by bringing service and adventure to life!

    How you can make a difference

    • Bring up beat passion for hospitality and service to guests

    • Lead and inspire others on the team to feel joy in our services

    • Make lasting relationships with guests and staff while inspiring the love of Zion

    • Be a part of the reservations team bringing new and upbeat ideas to the Company

    What you’ll be doing

    • Answer the phone within three rings and provide assistance to guest

    • Manage Airbnb Lodging and Experiences

    • Manage Emails, texts and Chats

    • Send post call Recommendations Email

    • Follow all the Quality Assurance Checklist steps

    What you will need to be successful

    • Passion for hospitality, excellent service, and team success

    • Experience or degrees in hospitality are great but not required to apply

    • Have team attitude showing humility, hunger, and people smarts when working

    Compensation and Benefits

    • Work remotely from the comfort of your home 

    • Full time and part time hours available

    • Commission based position- including a base hourly pay. That combined, can average a rate of $15.00 or more per hour.

    • Health, vision, dental, and life insurances packages available (wait times and employment level restrictions apply)

    • 401k plan participation is available (waiting periods and employment level restrictions apply)

     

    Why work for Zion Ponderosa

    Zion Ponderosa is a full service resort located on a large property that borders the east side of Zion National Park in southern Utah. We are passionate about providing exceptional service while sharing our love of Zion and all the outdoor adventures with our guests.  Opportunities on our team include customer service, food and beverage, recreation, facilities, and much more.

     Our story is that of a multigenerational family dream. We inspire and renew a love for adventure in the outdoors. Every day is a new opportunity to live well, Achieve greater, and love life. We welcome all to join our family as we inspire the love of ion and the Ponderosa Ranch.

     

    Our Advice to You

    Zion Ponderosa is committed to finding the right people that fit into our hospitality team. If you believe in hard work, team success, and providing excellent service then you are who we want. You will find success on our team if you desire to truly better the world around you with passionate service and team commitment. 

    Zion Ponderosa Ranch Resort LLC is a proud promoter of equal opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees. Zion Ponderosa LLC. support Equal Employment Opportunities without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status when hiring – under federal, state and local laws.

  • Housekeeper

    Facilities
    Mt. Carmel
    $10.00 / hour + tips

    How you can make a difference

    • Consistently provide clean and maintained lodging to each guest of our resort
    • Lead and inspire a passion for providing great experiences at Zion Ponderosa
    • Take it upon yourself to be sure the details of success are executed each day

    What you’ll be doing

    • Work with crew leader and other managers to produce a clean quality first impression for each guest in every lodging type
    • Training on and capable of completing your assigned station beds, bathrooms, kitchens, floors, laundry, public spaces etc.
    • Organize all stations of equipment and keep it clean during shift
    • Potentially assist with other lodging types or resort areas when asked by manager
    • Train others when asked on elements you show skill in
    • Assist in all nightly cleaning and re setting duties
    • Be an example of proper guest interaction and resort representation
    • Do your part to be organized to get arrivals ready for check in by 4pm
    • Contact stay over guests for any needs within their lodging

    What you will need to be successful

    • Humble attitude to help anywhere, Hungry enough to work hard to do your part and Smart ability to manage co worker and guest emotions to reach success
    • Attentive to the details that need to be followed through with in a timely matter
    • Experience in cleaning professionally is great, but not necessary

    Compensation and Benefits

    • Hourly rate DOE, starting at $10/hour, Estimated hours per week 40 (5 days on 2 days off)
    • Free onsite housing (deposit required $200, maintenance fee for dorm $30/Month)
    • Discounted meal plan provided
    • Gratuities from groups
    • Discounts on all resort outlets including F&B, Recreation and Lodging (20%-50%)

    Why work for Zion Ponderosa

    Zion Ponderosa is a full service resort located on a large property that borders the east side of Zion National Park in southern Utah. We are passionate about providing exceptional service while sharing our love of Zion and all the outdoor adventures with our guests. Opportunities on our team include customer service, food and beverage, recreation, facilities, and much more.

    Our story is that of a multigenerational family dream. We inspire and renew a love for adventure in the outdoors. Every day is a new opportunity to live well, Achieve greater, and love life. We welcome all to join our family as we inspire the love of ion and the Ponderosa Ranch.

    Our advice to you

    Zion Ponderosa is committed to finding the right people that fit into our hospitality team. If you believe in hard work, team success, and providing excellent service then you are who we want. You will find success on our team if you desire to truly better the world around you with passionate service and team commitment.

    Zion Ponderosa Ranch Resort LLC is a proud promoter of equal opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees. Zion Ponderosa LLC. support Equal Employment Opportunities without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status when hiring – under federal, state and local laws.

  • Front Desk Associate

    Front Desk
    Mt. Carmel

                                       Front Desk Associate

     

    We are sharing the love of Zion by bringing service and adventure to life!

     

    How you can make a difference

    • Bring up beat passion for hospitality and service to guests
    • Lead and inspire others on the team to feel joy in our services
    • Make lasting relationships with guests and staff while inspiring the love of Zion
    • Be a part of the front desk team bringing new ideas for our property

     

    What you’ll be doing

    • Assist guests in checking in and finding their lodging reservation
    • Provide insightful information to help better the guests experience
    • Assist guests purchasing items in the gift shop and snack items
    • Answer phones to provide help to guests with questions

     

    What you will need to be successful

    • Passion for hospitality, excellent service, and team success
    • Experience or degrees in hospitality are great but not required to apply
    • Have team attitude showing humility, hunger, and people smarts when working

     

    Compensation and Benefits

    • Hourly rate DOE, Estimated hours per week 40 (5 days on 2 days off)
    • Onsite dorm style housing UPON AVAILABILITY (deposit of $200 and maintenance fee of $5 daily apply). All utilities included (laundry, wifi, water, power, sewer, etc). 
    • Shuttle service available to those traveling from Kanab, Mt. Carmel and Orderville
    • Discounted meal plan provided
    • Gratuities from groups
    • Discounts on all resort outlets including F&B, Recreation and Lodging (20%-50%)

     

    Why work for Zion Ponderosa

    Zion Ponderosa is a full service resort located on a large property that borders the east side of Zion National Park in southern Utah. We are passionate about providing exceptional service while sharing our love of Zion and all the outdoor adventures with our guests.  Opportunities on our team include customer service, food and beverage, recreation, facilities, and much more.

     

    Our story is that of a multigenerational family dream. We inspire and renew a love for adventure in the outdoors. Every day is a new opportunity to live well, Achieve greater, and love life. We welcome all to join our family as we inspire the love of ion and the Ponderosa Ranch.

     

    Our advice to you

    Zion Ponderosa is committed to finding the right people that fit into our hospitality team. If you believe in hard work, team success, and providing excellent service then you are who we want. You will find success on our team if you desire to truly better the world around you with passionate service and team commitment. 

     

    Zion Ponderosa Ranch Resort LLC is a proud promoter of equal opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees. Zion Ponderosa LLC. support Equal Employment Opportunities without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status when hiring – under federal, state and local laws.

How to Apply

Please complete our on-line application by clicking APPLY HERE


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