The Wilson Hotel - Residence Inn Big Sky
The Wilson Hotel - Residence Inn Big Sky
Currently recruiting for the season from August 1st, 2026 to August 30th, 2027.
Our Company provides competitive wages, continuous training, and career development opportunities for our associates.
Located in SW Montana only 10 minutes away from Big Sky Ski Resort and 50 minutes away from Yellowstone National Park. Minutes away from Gallatin River that offers Blue Ribbon Trout fishing and whitewater rafting.
- Location
- Montana
- Season
- Year Round
- Staff size
- 60
- Housing
- Whether included in the compensation package or provided at a cost, housing is provided for staff.
- Housing details
- Shared Housing: 1 bedroom with shared bathroom and living spaces. WIFI, utilities and trash included in rent price. Local to the hotel. $250 deposit
- Family housing available
- No
- Single occupancy housing available
- No
- Pet friendly
- No
- Meals
- Some meals / discounts
- Cell phone service
- Yes, most carriers
- Internet access
- Good
About The Wilson Hotel - Residence Inn Big Sky
Visiting the quaint resort town of Big Sky, Montana, it is hard to miss The Wilson Hotel, a structure that now serves as the epicenter of the "Town Center" with its 129 guest rooms and commanding views of Lone Peak. The property has become a fundamental part of the local physical and social ecosystem. Known colloquially as “The Wilson,” the hotel is, in actuality, a Residence Inn by the globally renowned hotel chain, Marriott International.
The Employee Experience
Here at The Wilson, we pride ourselves on our commitment to our guests and one another as teammates. We believe in the adage "work hard, play hard," and although we are sure to always go the extra mile for our customers, we also never miss an opportunity to get out and explore all of the amazing things to do right in our backyard of Big Sky.
Ideal Candidate
Here at The Wilson Hotel, we are an upbeat, hard-working, and incredibly dynamic team. We pride ourselves in always going above and beyond to create unforgettable experiences for our guests, whether visiting Big Sky for the first time, or seasoned locals.
To one another, we are respectful, inclusive, honest, empathetic, and always enthusiastic to lend a helping hand. We see each new day as an opportunity to learn and grow. The challenges and demands of each department are shared by the others. We are serious in our commitment to our teammates and to our hotel's success.
Nevertheless, we believe in the adage "work hard, play hard," and realize the importance of cherishing the amazing locale we are so fortunate to call home. We actively involve ourselves within the broader community and seek to give back to a town that provides so much for us.
If these values resonate with you, and you can see yourself meshing well amongst our staff, we encourage you to apply. We would be thrilled to welcome you as a new member of The Wilson Hotel team!
Room and Board
The Wilson Hotel is excited to be able to offer an Employee Housing Program to better serve the needs of our team members. Our Employee Housing Program is on a first-come, first-serve basis and subject to current availability.
Residence Layout
The residences in our Employee Housing Program primarily consist of newly-constructed 4 or 5-bedroom condos, with common living areas, 1 or 2 car garages, full kitchens equipped with stainless steel appliances, and on-site laundry machines. Most units are within walking distance to the hotel.
Pricing Structure
Single-Occupancy Bedroom (shared bathroom): $438/bi-weekly per associate
Single-Occupancy Bedroom (master suite with private bathroom): $553/bi-weekly per associate
Utilities: Included with rent as well as WIFI.
Security Deposit: $250 (refundable upon move-out per Housing Policy Agreement stipulations)
All Employee Housing Program expenses are accounted for through employee housing portal bi-weekly.
Employee Perks
The Wilson Hotel along with Hersha Hospitality is proud to offer competitive wages, continuous training, and career development opportunities for our associates. Our associate benefits package includes:
Group, Dental & Vision Insurance
401(k) Retirement Savings Plan (FT and PT Associates)
Paid Holidays (FT and PT associates)
Hotel Room Discounts (FT and PT associates)
Enjoy discounted stays at Marriott branded hotels
Other Perks
"Commitment to Excellence" Awards including Certificates of Recognition and gift cards
Employee discounts at Cowboy Coffee
Seasonal ski passes available (full reimbursement if say through full-season)
Getting Here and Getting Around
Part of the charm of Montana lies in its remoteness and untouched natural beauty. Of course, those conditions can also present challenges in getting around easily. With the lack of public transportation available within the area (compared to larger, more metropolitan settings), a reliable and four-wheel-drive vehicle is certainly recommended.
However, there are options for those without a personal means of transportation. The Skyline bus route makes frequent trips to and from the larger city of Bozeman and makes several stops within the town of Big Sky itself. There are also numerous private shuttle companies which offer transportation to and from the airport, and even a local taxi company, which offers rides throughout the area.
For initial transportation to the hotel, simply convey any questions or concerns you might have to our management team, and we would be happy to present all available options.
For Fun
The Wilson Hotel is fortunate to be situated in one of the most amazing launchpads for adventure and outdoor recreation. In the town of Big Sky, Montana, there is no shortage of activities to experience -- whether for the first time or the thousandth. Locals and visitors alike are drawn to the area's wealth of both seasonal and year-round outdoor pursuits: hiking, backpacking, mountain biking, camping, rock climbing, rafting, kayaking, zip-lining, hunting, golfing, fly-fishing, skiing, snowboarding, snowshoeing, fat biking, sledding, cross-country skiing -- you name it, and chances are this little mountain town has it.
Not to mention the many cultural and community events that happen throughout the year, such as Music in the Meadow, Farmer's Market, annual Artisan Fair, the newly-minted Peak to Sky and Wildlands music festivals, and of course the PBR Rodeo.
With so many avenues for adventure and recreation at your doorstep, it is no wonder why so many Wilson Hotel team members are happy to call Big Sky home.
Current Job Openings
Take coffee, beverage and food orders, input orders into POS system, collect payment and prepare orders.
Bus coffee cart areas and tables.
Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas.
Ensure that appliances are turned on/off at the appropriate times.
Stock and maintain work areas.
Take orders, input orders into POS system, collect payment and prepare orders.
Clean dishes, utensils, work areas, tables and equipment throughout the day.
Obtain change required for expected business level. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts and secure bank.
Abide by all State, Federal and Corporate requirements pertaining to food & alcoholic beverages.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits; wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.
High School diploma or equivalent.
Customer service experience preferred.
Barista experience a plus.
Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work schedule varies and may include working on holidays and weekends.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
Maintain clean and organize bar areas.
Slice and pit fruit for garnishing drinks.
Check identification of customers to verify age requirements for purchase of alcohol.
Prepare and serve drink and/or food orders.
If applicable, take orders, and serve and clear food and beverage to guests seated at tables in bar and lounge areas.
Issue guest check and complete payment process.
Follow standards for identifying and managing intoxicated guests.
Complete beverage requisitions to maintain par levels as needed.
Complete required side work prior to shift end.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Assist with taking beverage inventory.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
High school diploma preferred.
TIPS certified a plus.
Previous bartending/mixologist experience required or equivalent training.
Food Sanitation certificate a plus, required within 90 days of employment.
Work schedule varies and may include working on holidays, weekends and different shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching with arms.
Assist Chief Engineer in interviewing, selecting, training, scheduling, coaching and supporting associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Conduct room inspections and identify repair needs.
Manage and coordinate bids, quotes and contracts for 3rd party vendors.
Oversee small projects, or PIPS, and manage and report on the work progress.
Install or repair sheet rock and other wall coverings.
Paint designated areas and items.
Install and replace basic electrical fixtures.
Install, replace, and program televisions.
Perform minor plumbing functions.
Replace and repair heating and cooling pumps as well as preventative maintenance on units.
Troubleshoot and repair kitchen equipment.
Perform preventative maintenance on a scheduled basis and complete work orders as necessary; keep accurate records of PM’s on all rooms and equipment.
Maintain the building exterior and “curb appeal” of entire hotel grounds.
Refurbish, paint and finish furniture and fixtures as needed.
Test, examine, and maintain hotel’s life safety systems to ensure they are 100% operational at all times.
Maintain repair and preventive maintenance records and coordinate compliance of service contracts.
Perform and maintain work to local, state and Federal codes.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment and follow.
MSDS and OSHA standards.Perform other duties as requested by management.
High School diploma and/or trade school course work in related field preferred.
Previous engineer/maintenance experience required or equivalent training.
Local or state certifications may be required.
Work schedule varies and may include working on holidays and weekends or alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, climbing, stooping, kneeling or crouching.
Immediately greet guests and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or the PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.
Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
Greet and acknowledge guests in a courteous and friendly manner.
Inspect assigned areas and perform cleaning tasks accordingly.
Collect trash from the service landings and dispose of in outside trash dumpsters.
Vacuum and dust guest corridors.
Pick up bed and other linen from hotel floors and transport to the laundry collection site.
Deliver clean linen to assigned sections.
Report maintenance issues.
Maintain cleanliness and organization of guest areas.
Respond to guest inquiries and assistance.
Work as a room attendant when staffing shortages occur or during peak periods.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
High School diploma preferred.
Previous housekeeping experience required or equivalent training preferred.
Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
Usage of cleaning chemicals.
The hotel operates 7 days a week, 24 hours a day. Schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work.
Carry out all reasonable requests by leadership team.
Comply with department uniform and appearance standards.
Assist with preventative maintenance and complete work orders related to replacing and repairing ceiling tiles, sheet-rock and wallpaper.
Install or repair sheetrock and other wall coverings.
Paint designated areas and items.
Replace basic electrical fixtures, light switches, receptacles, light bulbs and fixtures.
Perform minor plumbing functions.
Focus on guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Follow Service Recovery Guidelines.
Maintain the curb appeal including but not limited to snow removal, lawn care, gardening and trash removal.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment and comply with MSDS and OSHA standards.
Perform other duties as requested by management.
High School diploma and Trade school course work in related field preferred.
Previous maintenance experience or equivalent training required.
Work schedule varies and may include working on holidays and weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, kneeling, stooping, crawling and climbing.
Be able to work in a standing position for long periods of time up to 8 hours a day.
Exerting 85 + pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
Positive attitude and ability to deal with wide variety of people.
Ability to perform assigned duties with attention to detail, speed accuracy, follow through
Service and detail oriented.
Ability to communicate effectively both written and verbal, with associates and guests.
Ability to work independently with minimum supervision.
Maintain work order system, as well as completing work orders on a timely basis.
Work with Chief Engineer and Management team to identify and accomplish all technical and skilled related projects, including but not limited to:
Guest room repair issues (caulking, tile repair, painting, appliances, etc)
Assist in the monitoring of Hotel key control system.
Carpet repair; floor tile repair.
Basic plumbing repairs.
Basic electrical repairs.
Painting, minor roof repairs, and other exterior projects.
Pool and exercise room / equipment repairs.
Complete guest room checklist as scheduled.
Report completed guest room care maintenance to Chief Engineer.
Maintain a current inventory of parts and materials.
Participate in the keeping of a maintenance work order log.
Check exterior grounds, fences, and lighting for upkeep requirements as needed.
Preventive maintenance of HVAC equipment, clean coils and filters as needed.
Responsible for pool maintenance procedures; read and supply chemicals to system.
Check smoke alarms on a regular schedule.
Assist Chief Engineer in identifying persistent, consistent, or major maintenance problems.
Communicate to the requesting party the completion of maintenance requests.
Carry our any reasonable request courteously and politely.
When required, report to Hotel in bad weather conditions for maintenance of Hotel’s exterior (snow shoveling, ice melting, etc.)
Must comply with all department, hotel, and corporate standard operating procedures.
Responsible for knowing Hotel emergency procedures.
Willingness to respond to emergency situations on short notice.
Be readily available/ approachable for all guests.
Answer guest questions regarding Hotel and local area facilities and services.
Take proactive approaches when dealing with guest concerns. Follow property specific second effort and recovery plan.
Ensure staffing levels allow team members to exceed guest needs.
Extend professionalism and courtesy to guests at all times.
The hotel operates 7 days a week, 24 hours a day. Schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work.
Carry out all reasonable requests by leadership team.
Comply with department uniform and appearance standards.
Greet guests upon interaction with a warm and friendly greeting.
Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
Change bed linens and replace towels and other amenities.
Clean and polish furniture and fixtures; dust furniture, walls or equipment.
Notify managers concerning the need for repairs in guest rooms.
Process guest items left in rooms according to lost and found policy.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform house person and lobby attendant duties when short staffed or during peak periods.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
High School diploma preferred.
Previous housekeeping experience required or equivalent training.
Understand and communicate in English.
Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work schedule varies and may include working on holidays, and weekends.
Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.
Be readily available and approachable for all guests.
Take proactive approaches when dealing with guest concerns. Follow property specific second effort and recovery plan.
Extend professionalism and courtesy to guests at all times.
Greet guests in public areas of hotel.
The hotel operates 7 days a week, 24 hours a day. Schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work.
Carry out all reasonable requests by leadership team.
Comply with department uniform and appearance standards.
The Wilson Hotel
Barista
Opportunity: Barista
Provide quality barista services in accordance with established guest service and sustainability standards.
Your Growth Path
Head Barista– Host or Hostess – Guest Service Agent
Your Focus
Your Background and Skills
HHM Hotels Benefits and Perks
Work Environment and Context
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Bartender
Serve beverages and/or food in a friendly, courteous and timely manner, achieving a high level of guest satisfaction.
Your Growth Path
Beverage Manager/Restaurant Supervisor – Restaurant Manager – Food & Beverage Manager
Your Focus
Your Background and Skills
Work Context
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
Engineering Supervisor
Opportunity: Engineering Supervisor
Perform general maintenance functions to ensure guest service and sustainability standards are achieved and maintained throughout the hotel structure.
Potential Career Path
Chief Engineer – Area Chief Engineer – Regional Director of Engineering
Essential Job Functions
Position Requirements
Work Environment and Context
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It.
Guest Service Agent
Opportunity: Guest Service Agent
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Your Growth Path
Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager
Your Focus
Your Background and Skill
HHM Hotels Benefits and Perks
Work Environment and Context
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
House Attendant
Opportunity: House Person
Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.
Your Growth Path
Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager
Your Focus
Your Background and Skill
Work Environment and Context
OTHER REQUIREMENTS
In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, determined by the GM:
Maintenance Technician
Opportunity: Maintenance Technician
Perform preventative and repair maintenance work to ensure the hotel is maintained according to established quality and sustainability standards while treating guests in a warm and friendly manner.
Your Growth Path
Engineer - Engineering Supervisor - Chief Engineer
Your Focus
Your Background and Skills
Work Context
Physical Requirements:
Desired Competencies, Work Skills, and Knowledge required:
ESSENTIAL FUNCTIONS
MAINTENANCE SKILLS
TECHNICAL SKILLS
GUEST RELATIONS
OTHER REQUIREMENTS
In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, determined by the GM:
Room Attendant
Opportunity: Room Attendant
Clean and maintain guest rooms to ensure rooms meet established standards.
Your Growth Path
Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper
Your Focus
Your Background and Skills
HHM Hotels Benefits and Perks
Work Environment and Context
GUEST RELATIONS
OTHER REQUIREMENTS
In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, determined by the GM:
How to Apply
To apply, please submit your application directly through our CoolWorks portal (via the apply button below) being sure to upload a current resume and cover letter (if applicable).
For questions and concerns, feel free to contact us at (406)-995-9000 EXT. 7008. We look forward to hearing from you!
Contact Info
- HHM Big Sky HR
- breanna.gillespie@marriott.com
- (406) 995-9000
- www.marriott.com
