Be Part of Something Extraordinary at The Omni Homestead Resort & Spa!

Current Job Openings

Accounting

Accounting Generalist

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

To provide accounting support in areas of need within the Finance Department including but not limited to: Accounts Payable, Accounts Receivable, General Cashier, Income Audit, and assist with Month-End closing.


 

Responsibilities:

• Assist in maintaining complete and accurate electronic files in order to manage vendor and group billing inquiries

• Assist with General Ledger research and re-class entries as required

• Assist with GL functions (entry creation, viewing entries, copy and print, run queries)

• Prepare weekly/monthly tax-exempt file documentation to use with the tax reconciliations

• Complete daily tax reconciliation, ensuring all exemptions are properly supported

• Assist with Balance Sheet reconciliations as assigned

• Distribute analysis of comp checks, allowances, and adjustments to appropriate departments

• Prepare monthly journal entries as assigned

• Assist with audit requests

• Assist with preparing customer invoices or posting payments as needed

• Maintain open communication with all departments

• Perform other duties requested by Assistant Director of Finance, Hotel Controller and Director of Finance

• Complies with all hotel policies and procedures and assists others with understanding and compliance with established standards

• Customer Service Responsibility:

• Presents self in a professional manner including appearance, identification, general communication and conduct at all times

• Effectively contributes to the work environment through presentation of positive attitude, demonstration of cooperation and teamwork, and constructive teamwork approach to daily events

• Dependability

• Attendance: Adheres to established schedule of work hours. Follows established procedures for early notification to supervisor when unable to report to work

• Punctuality: Arrives to work at scheduled times and works until authorized to leave


 

Qualifications:

• Previous experience in hospitality finance environment preferred.

• Excellent oral and written skills.

• Accounting preferred.

• Ability to communicate effectively, exceptional organizational skills, an ability to work well under pressure to meet deadlines.

• Must be flexible and able to work some weekends.

• Hotel Specific Essential Functions:

• Knowledge of PMS, POS, Purchasing and back-office accounting systems

• Extensive use of Excel with minimum of moderate level skills

• Position requires extensive knowledge of Microsoft Office Suite including Word, Access, and Outlook

• Use of cash recycler machine as part of cash duties

• Tools and Equipment:

• Computer and printer, telephone, pen/pencil, photocopier, file folders, filing cabinet, and facsimile machine

• Cash recycler machine.

• Use of Kronos time clock.

• Working Environment:

• This position operates in an office environment. The nature of the job at times requires the working of nights, weekends, and holidays.

• While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; and talk or hear.

• The employee frequently is required to walk.

• The employee is occasionally required to stand; reach with hands and arms; and stoop, kneel, crouch, or crawl.

• The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

• Interior of hotel with exposure to all areas including coolers, freezers, kitchens, and general office areas




Food and Beverage

Afternoon Tea Server

Hot Springs

Part time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

The server will wait on tables promptly, courteously and to serve our guests with a genuine care.


 

Responsibilities:

· Knowledge of the dining room.

· Must have full familiarity with menus and beverage offerings.

· Greet guests when entering the restaurant with a pleasant smile and superior customer service.

· Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials.

· Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.

· Record transaction in MICROS system at time of order and adhere to cash handling standards.

· Check in with guests to ensure satisfaction with each food course and/or beverage.

· Present accurate check to guest and process payment.

· Maintain cleanliness of work areas throughout the day.

· Process station set-up and break-down and complete all other side work duties as assigned.

· Ensure tables are set up properly, including polishing and cleaning glasses.

· Service to guests according to Omni Moments of Service Standards.

· Be pleasant, smile and greet all guests, using surnames when obtained.

· Clean, clear and reset service areas.

· Protect the hotel from liability with regard to over serving guests.

· Perform any other duties as assigned by the restaurant manager.


 

Qualifications:

· Minimum 1-year serving experience, high volume sports/live entertainment bar experience preferred.

· Must have unexpired Food Handlers and Tips – or obtain upon hire.

· Developed knowledge of wine, spirits, and beer with experience selling and presenting specialty mixed cocktails.

· Previous cash handling experience preferred.

· Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers.

· Ability to accurately and efficiently input information into MICROS.

· Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.

· Ability to work cohesively with co-workers both within and outside of your department.

· Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment.

· Excellent customer service, service recovery and problem-solving skills.

· Must be able to work a variety of shifts, including weekends and holidays.

· Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.

· Position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms.

· Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments.

Engineering

Assistant Director of Engineering

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

To provide technical and administrative assistance to the Director of Engineering Services and to assist the Director of Engineering Services in the operational aspect of the Engineering Department.


 

Responsibilities:

• Assist the Director of Engineering Services in the full upkeep of the preventative maintenance, including the keeping of logs on work done, scheduling and the assignment of projects and other related tasks.

• Assist the Director of Engineering Services in the procurement of supplies and the issuance of purchase orders.

• Review work orders and assign work by priorities.

• Maintain up-to-date inventories of heat, light & power and repair and maintenance supplies.

• Respond to guest requests.

• Work with the Engineering staff on a shift basis and coordinates their activities.

• Assume the full responsibility for the Engineering Department in the absence of the Director of Engineering Services.

• Have a thorough understanding of Omni's fire alarm procedures and emergency evacuation.

• Have a thorough understanding of Omni's job scenarios.

• Must be familiar with Omni's Systems and Services procedures.


 

Qualifications:

• Must have extensive HVAC and mechanical experience.

• Excellent oral and written communication skills.

• Must be able to work a flexible schedule to include nights, weekends and holidays.

• 3-5 years of hotel engineering experience preferred.

• Previous experience at a convention service hotel preferred.

• Experience managing a crew of 5 or more.




Food and Beverage

Assistant Food and Beverage Manager

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

This position is responsible for ensuring proper training and supervision of all personnel. The Assistant Outlets Manager is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.


 

Responsibilities:

· Responsible for assigned shift, assisting in overall management.

· Supervise and coordinate assigned shift.

· Assist in overall supervision of the department as outlined in manager’s job description.

· Complete environmental checklist for dining room.

· Spot check liquor pars.

· Order daily supplies.

· Hold pre-meal meetings.

· Follow up on established training steps.

· Handle guest comments and complaints and ensure guest satisfaction.

· Stay on the floor during peak hours.

· Communicate with guests and receive feedback.

· Observe, teach and correct staff’s service.

· Monitor each guest experience.

· Examine food preparation and beverage presentation.

· Maintain condition of dining room, lobby lounge, morsels, mini bar and room service.

· Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly.

· Participate in interviewing new employees as needed.

· Prepare maintenance request and follow-up.

· Monitor food and liquor requisitions and food waste.

· Check bar controls, shot glass use, red lining, and bottles totally empty daily.

· Must be familiar with and adhere to all liquor liability laws.

· Must know emergency procedures and work to prevent accidents.


 

Qualifications:

· 2 years of experience in Food and Beverage Supervision or Management role preferred.

· Experience with Bar style management preferred

· Willing to work flexible hours, specifically PM

· Must have the ability to manage deadlines.

· Understanding of Food and Beverage financials including cost and par controls is preferred.

· General knowledge of Microsoft Word, Excel, and PowerPoint.

· Must have a strong attention to detail as well as strong customer service skills.

· Must be Food Handler and VABC certified.

· Must be able to work a flexible schedule including weekends and holidays.

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Spa

Assistant Spa Manager

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

The Assistant Spa Manager is responsible for managing the overall direction, coordination and evaluation of the spa operations with the Director of Spa and Spa Manager.


 

Responsibilities:

• Assist with the day-to-day operation of the spa

• Assist the Spa Director and Spa Manager by providing department with the leadership necessary to attain their business goals and objectives.

• Interact with guests as needed to ensure optimum guest service and satisfaction. Analyze and translate guest interactions into service and facility improvements.

• Respond to employee and guest needs with genuine concern and a sense of urgency.

• Assist with the development of business strategies and project plans to ensure that the design and implementation of new concepts, methods, and policies and procedures relating to the Spa are aligned with company and department goals.

• Adhere to all standard policies and procedures.

• Perform all employee and guest activities in a cordial, efficient and professional manner, at all times maintaining a commitment to employee and guest satisfaction

• Develop a professional and on-going relationship with employees and guests. Discussion of internal matters of any sort with guests is not permitted.

• Communicate thoroughly, clearly and concisely across departments and through levels within the company.

• Keep work area neat, clean and organized at all times.

• Attend Omni required training classes and department meetings, assisting Spa Director with facilitation when required.

• Manage, coach and direct the Spa Management Operations team.

• Prepare and submit accurate and timely payroll data.

• Participate in the hiring process.

• Participate in coaching, developing and training staff.

• Participate in performing performance reviews.

• Oversee and participate in the scheduling process for your specific areas of responsibility.

• Assist with the preparation and adherence of the spa budget.

• Ensure that the daily performance goals and responsibilities are being met consistently, effectively and efficiently

• Enforce Omni standards of appearance of Spa facilities.

• Enforce Omni standards of appearance, cleanliness, graciousness and service among staff.

• Must maintain client and spa business confidentiality/privacy at all times.

• Perform other job-related duties as directed by Spa Director and Spa Manager.


 

Qualifications:

• Must be flexible with work schedule and able to work weekends and holidays.

• Must be able to communicate effectively.

• Familiarization with Resort Suite

• Minimum 1 year previous Spa management experience is strongly preferred.

• CPR and First Aid certification is desired.

• Must be able to interact with people in a professional manner under pressure.

• Follow all aspects of job safety.

• Understand that the job may require bending, stooping, and lifting of materials of moderate weight.




Food and Beverage

Banquet Set Up Box Truck Driver

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Purpose:

         To ensure all the equipment and food required for the function(s) is available to the waiters at the appropriate time.


 

Essential Functions:

• Prepare for functions on shift.

• Set up Breakdown Stations.

• Assist with Plate up.

• After function breakdown.

• Drive box truck to scheduled locations

• Load and Unload box truck

• Maintaining a high standard of cleanliness in all areas of the back-of-the-house in accordance with the Department of Health.

Qualifications:

· Valid Virginia driver's license.

· Excellent driving record.

· Strong customer service skills.

· Ability to understand and speak basic English in order to communicate with guests and co-workers.

· Ability to stand for 8 hours, walk and run in a fast pace.

· Ability to lift up to 50 lbs.

· Ability and willingness to work outdoors in inclement weather including rain, snow, wind, and extreme heat.

· Ability and willingness to work a varied schedule, including days, evenings, weekends, and holidays.

· Must reside within 50 miles of the hotel.

· Must be willing to subject to a drug screen and MVR background check.

· Must be able to work weekends 

Tools and Equipment:

• Coffee maker/urn, beverage machines, bus trays, dishware, silverware, glassware, queen-mary cart, broom, mop, bucket, cart, 

Working Environment:

• Interior of hotel, in all Food and Beverage areas, with exposure to humidity and extreme temperatures.

• Exposure to Food and Beverage hazardous cleaning chemicals. 

• Exposure to food items and beverages.




Banquets

Banquet Set-up Houseperson

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team

Overview:

The ideal candidate for this role will ensure the function room is set according to guest expectation and Omni standards. This position will set up, breakdown, and clean all space associated with banquets and conventions. 

Responsibilities:

· Set up, stock, and maintain meeting rooms.

· Refresh meeting rooms during meals and coffee breaks.

· Complete final breakdown of meeting room.

· Clean and return equipment to proper location.

· Must be able to follow instructions on the Banquet Event Order.

· Assist other departments when needed to ensure optimum service to guests.

· Other duties as assigned.

Qualifications:

· Must be able to work in a fast-paced environment.

· Must be able to multitask.

· Must be able to stand and walk for an extended period of time or for an entire shift.

· Must be able to move, lift, carry, push, pull, and place objects weighing up to 75lbs without assistance.

· Must be able to push and pull carts and equipment weighing up to 250lbs on a regular and continuing basis.

· Must be able to work flexible shifts including afternoons, evenings, weekends and holidays.

· Must be able to communicate in basic English in a satisfactorily level.

· Previous related experience strongly preferred.

Food and Beverage

Bartender

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

The bartender will provide efficient friendly customer service and to maintain a clean professional appearance. He/She will ensure guests are satisfied in a prompt, timely manner.


 

Responsibilities:

· Acknowledge and greet all guests, anticipate guest needs and respond to guest inquiries or requests.

· Must have full knowledge of food and beverage offerings.

· Monitor and maintain bar cleanliness, sanitation, and organization of bar area.

· Properly provide silverware and condiments prior to food being presented at bar area.

· Clean and resetting of bar area as guests depart or preparation of drink is completed.

· Proper bar setup and break down.

· Triple sink procedures.

· Communicate with management, kitchen staff, and serving staff professionally at all times.

· Contributes to a professional workplace that maximized employee morale, productivity and effectiveness.

· Works well with a diverse Front of House and Back of House staff.

· Ensures responsible service of alcohol by following all legal requirements including carding and consumption.

· Accurately takes food and beverage orders from guests and promptly records all transactions in Micros system.

· Maintains guest tabs and processes payment promptly.

· Monitors pars.

· Sells and upsells product.

· Must be able to work in a fast-paced team environment.


 

Qualifications:

· Minimum 1 year bartending experience, high volume & casual environment preferred.

· Commitment to quality service, and food and beverage knowledge.

· Must have strong communication skills.

· Must have wine, beer and spirits knowledge.

· Must have unexpired Food Handlers and TIPS – or obtain upon hire.

· Maintain a professional business appearance, attitude, and performance.

· Must be able to work a variety of shifts, including weekends and holidays.

· Must be able to work outdoors.

Laundry

Box Truck Driver Laundry Attendant

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

Responsible for insuring a timely and consistent distribution of all clean and soiled linens throughout the property.


 

Responsibilities:

· Pick up soiled linen and deliver clean linen to all food and beverage outlets, Spa, Fitness, Tennis, clubhouse and Lakeside.

· Ensure clean linen is delivered to the proper linen closets by item and record deliveries.

· Assist in loading washers and dryers to help in production levels.

· Work chute area when needed.

· Complete pre-shift and post-shift checklists for vehicle.

· Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the resort.

· Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.

· Attend department meetings and other required company trainings.

· Complete other duties as assigned by management.


 

Qualifications:

· Previous Laundry experience is preferred.

· Must be 21 years of age or older.

· Must possess a valid driver license and be able to pass a Motor Vehicle Report.

· Must be able to pass a pre-employment specimen test.

· Must be able to work in a fast-paced environment, performing repetitive work.

· Must be willing to work a variety of shifts.

· PM availability required.

· Weekends and holidays may be required.

· Extra work hours/shifts may be required to ensure that all customer needs are met daily.

· Physical Requirements:

          o Ability to drive, stand for long periods of time, walk, push, pull, stoop, bend and lift items of moderate to heavy weight for an entire shift.

· Working Environment:

         o Roadway with exposure to a variety of weather conditions.

         o Interior and exterior of clubhouse and hotel.

         o Interior of laundry room with daily travel around property.

         o Exposure to extreme temperatures, especially heat.

         o Exposure to hazardous chemicals.

· Tools & Equipment:

        o Delivery truck

        o Washing and drying machines

        o Ironer, towel folder, sheet folder

Food and Beverage

Breakfast Server

Hot Springs

Part time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!




Overview:

The server will wait on tables promptly, courteously and to serve our guests with a genuine care.


 

Responsibilities:

· Knowledge of the dining room.

· Must have full familiarity with menus and beverage offerings.

· Greet guests when entering the restaurant with a pleasant smile and superior customer service.

· Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials.

· Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.

· Record transaction in MICROS system at time of order and adhere to cash handling standards.

· Check in with guests to ensure satisfaction with each food course and/or beverage.

· Present accurate check to guest and process payment.

· Maintain cleanliness of work areas throughout the day.

· Process station set-up and break-down and complete all other side work duties as assigned.

· Ensure tables are set up properly, including polishing and cleaning glasses.

· Service to guests according to Omni Moments of Service Standards.

· Be pleasant, smile and greet all guests, using surnames when obtained.

· Clean, clear and reset service areas.

· Protect the hotel from liability with regard to over serving guests.

· Perform any other duties as assigned by the restaurant manager.


 

Qualifications:

· Minimum 1-year serving experience, high volume sports/live entertainment bar experience preferred.

· Must have unexpired Food Handlers and TIPS – or obtain upon hire.

· Developed knowledge of wine, spirits, and beer with experience selling and presenting specialty mixed cocktails.

· Previous cash handling experience preferred.

· Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers.

· Ability to accurately and efficiently input information into MICROS.

· Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.

· Ability to work cohesively with co-workers both within and outside of your department.

· Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment.

· Excellent customer service, service recovery and problem-solving skills.

· Must be able to work a variety of shifts, including weekends and holidays.

· Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.

· Position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms.

· Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments.

Convention Services

Conference Services Manager

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

BASIC FUNCTION:  The Conference Services Manager will be responsible for ensuring activities and functions for booked affairs are in compliance with property policy while maintaining high standards of quality and efficiency.  Maintaining optimum guest satisfaction and meeting or exceeding overall profitability objectives. 

QUALIFICATIONS (Education, Knowledge, Training, & Work Experience) 

• High school diploma or equivalent. 

• College degree and related work experience preferred. 

• Working knowledge of a hotel or resort. 

• 2– 5 years previous experience in the hospitality industry, preferably in conference services. 

• Highly developed communication and sales skills. 

• Computer literate in Microsoft Word, Excel and able to learn Delphi FDC. 

ESSENTIAL FUNCTIONS: 

• Coordinate all aspects of activities for conference attendees as assigned by the Director of Catering & Convention Services and Conference Services Managers. 

• Coordinate meeting space, audio visual, culinary, beverage, outside rentals/vendors, and all event-related specifics through BEOs and resumes. Upsell to maximize the revenues in each of these areas. 

• Exceed all individual food & beverage revenue goals. 

• Develop an individual plan to exceed revenue goals.  

• Work with F&B and Conference Service teams to create profitable menus. 

• Conduct site inspections, planning meetings, conference calls, and pre- and post-event meetings when necessary. 

• Serve as the main liaison between the resort and client; proactively ask questions and communicate information where necessary. Take accountability for the group’s entire stay at the resort. 

• On conclusion of all events, review final bill and overall event evaluation with planner to ensure guest satisfaction. 

• Maintain relationships with and understand booking process for all relevant departments such as Spa, Golf and Activities. 

• Generate revenue by maximizing activity spend by groups. 

• Assist in preparing activities resumes for groups ten days prior to group arrival and reviewing all details in weekly Staff Meeting. 

• Adhere to the Catering and Conference Services Department’s standard operating procedures. 

• Help establish and maintain hotel’s marketplace position within social and corporate communities. 

• Proactively achieve consistently high Medallia scores by establishing rapport with clients and being visible as needed during events to ensure the client’s expectations have been met. 

• Assist in pre- and post-conference meetings as requested. 

• Remain available to hotel managers while on property. 

• Participate in all regular and operational meetings as required. 

HOTEL SPECIFIC FUNCTIONS: 

• Due to the nature of this position, schedule flexibility (evenings and weekends) is required. 

• Other duties as assigned by Director of Catering & Convention Services.  

• Respond to any reasonable task as assigned by supervisor or manager. 

• Assist in other departments as needed and manage a positive relationship 

• Stay current with Delphi trace list and account data 

• Attend monthly departmental meetings 

• Flexible work hours to include weekend and holidays in order to meet the demands of a 24 hour operation 

• Excellent communication skills in all aspects: verbal, written and non-verbal 

• Candidate should have experience in catering, sales, or conference services in an upscale hotel or resort property and/or an academic background in hospitality 

• Appropriate, professional appearance and presentation 

• Strong computer knowledge, with technical ability and/or aptitude to fully use Microsoft Word, Delphi, Excel, Outlook, and other management systems 


 

PHYSICAL REQUIREMENTS: 

• Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance.  

• Stand, walk or sit for an extended period or for an entire work shift.   

• Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift. 

TOOLS & EQUIPMENT: 

• Desktop computer (Opera, Delphi.fdc, Salesforce, Meeting Broker, Oracle, Birchstreet, Kronos and Microsoft Office) 

• Printer 

• Telephone 

• Copier and Scanner  

WORKING ENVIRONMENT: 

• Interior and exterior of Conference Service Office 

• Occasional exterior of hotel with exposure to weather conditions. 




Culinary

Cook 2

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

The Line Cook 2 ensures all food is prepared in a timely manner and made according to the menu specifications. Works and communicates effectively with all other kitchen personnel.

Responsibilities:

· Efficiently prepare all food items as directed by supervisor and to the company specifications, with limited supervision from management.

· Good knowledge of culinary fundamentals and techniques.

· Ability to work on an outlet hot/cold line executing menu items in the specified timeline for each meal period.

· Ability to stay organized with prep sheets and station guides with an emphasis on managing their own timeline to get ready for service.

· A proper understanding of how to use all culinary equipment properly and safely.

· The ability to do plate presentations that meet our specifications.

· Ability to communicate with other team members.

· Maintain a positive and professional attitude in stressful situations.

· Attend required monthly department meetings and company trainings.

· Complete other duties as assigned by management.

· Ability to work a restaurant Line.

· Basic knowledge of knife skills and the different vegetable cuts 

Qualifications:

· Required to have at least 2 years culinary experience in a hotel or restaurant kitchen.

· Must be able to work efficiently without needing immediate supervision from management and work well with others.

· Excellent written and verbal communication skills as well as organizational skills.

· Must have basic mathematical skills and an understanding of weights and measures.

· Able to follow recipes.

· Must have unexpired Food Handlers – or obtain upon hire.

· The ability to work in a fast-paced high pressure work environment while executing delegated tasks and assignments.

· Culinary degree and/or formal training is strongly preferred.

Culinary

Cook 3

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

The Line Cook 3 ensures all food is prepared in a timely manner and made according to the menu specifications. Works and communicates effectively with all other kitchen personnel.


 

Responsibilities:

· Efficiently prepare all food items as directed by supervisor and to the company specifications, with limited supervision from management.

· Good knowledge of culinary fundamentals and techniques.

· Ability to work on an outlet hot/cold line executing menu items in the specified timeline for each meal period.

· Ability to stay organized with prep sheets and station guides with an emphasis on managing their own timeline to get ready for service.

· A proper understanding of how to use all culinary equipment properly and safely.

· The ability to do plate presentations that meet our specifications.

· Ability to communicate with other team members.

· Maintain a positive and professional attitude in stressful situations.

· Attend required monthly department meetings and company trainings.

· Complete other duties as assigned by management.

· Ability to work a restaurant Line.

· Basic knowledge of knife skills and the different vegetable cuts


 

Qualifications:

· Required to have at least 2 years culinary experience in a hotel or restaurant kitchen.

· Must be able to work efficiently without needing immediate supervision from management and work well with others.

· Excellent written and verbal communication skills as well as organizational skills.

· Must have basic mathematical skills and an understanding of weights and measures.

· Able to follow recipes.

· Must have unexpired Food Handlers – or obtain upon hire.

· The ability to work in a fast-paced high pressure work environment while executing delegated tasks and assignments.

· Culinary degree and/or formal training is strongly preferred.

· Must be able to lift, push, pull and carry moderate weight.

· Must be able to walk/stand for extended periods of time, with frequent bending and twisting.

· Must be able to utilize culinary tools (knives, commercial equipment, etc.) and taste/smell

Spa

Cosmetologist

Hot Springs

Part time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

To provide quality, professional services to guests and use professional skills to meet individual needs of each guest serviced. Prescribe the appropriate regime of hair products and services for each guest. Educate guest regarding home maintenance and the benefits of additional services.


 

Responsibilities:

· Follow Forbes Standards when delivering customer service

· Provide the very highest quality in terms of service and professional concept

· Ensure all equipment, products and linens are fully stocked on a day to day basis at your work station

· Maintain acceptable level of cleanliness of equipment and work stations as required by state law and licensing

· Responsible for setting up your service area according to procedures, and disposing of laundry on a timely basis

· Relay with confidence product and service benefits to clients

Qualifications:

· Must possess current State Cosmetology, Esthetician, Manicurist or Operator License.

· Ability to stand for several hours.

· Must be extremely customer focused.

· Must have a flexible schedule including evenings, weekends, and holidays.

· 1 year minimum experience in hair services

· Proficient skills in cutting, coloring, blow dry styling and special occasion hair styling

· Excellent client care, guest service and attention to detail

Food and Beverage

Dining Room Attendant/Busser

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

This team member will maintain the highest standards possible for the guest by insuring quick, efficient, and professional completion of busser duties.


 

Responsibilities:

· Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.

· Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.

· Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.

· Wipe down all service trays with fresh sanitizer water daily.

· Bus tables.

· Stock supplies and maintain full ice supply for side stations.

· Put away product delivery items.

· Transport prepared food from kitchen to floor in a timely manner.

· Ensure expo food items are covered and dated. Discard expired items.

· Set tables with clean, pressed linen, china, silver, and glassware.

· Ensure furniture and floors are clean and arranged according to specifications.

· Assist servers during operating hours to help meet business demands, i.e. refilling guest drinks.

· Remove any extra settings.

· Inspect and clean coffee maker/urn, cappuccino machine, beverage machines, trays, dishware, silverware, glassware.

· Must maintain full familiarity with menus and knowledge of beverage offerings.

· Always wear gloves when handling food.

· Maintain knowledge of the resort property.

· Attend department meetings and other required training.

· Perform any other duties as assigned by management


 

Qualifications:

· Must have unexpired Food Handlers and TABC – or obtain upon hire.

· The ability to clearly and pleasantly communicate with guests, members, management and co-workers, both in person and by telephone.

· Must be able to work in a fast-paced environment and multitask.

· Must be able to work flexible shifts including nights, weekends, and holidays.

· Must be able to stand and walk for an extended period or for an entire shift.

· Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.

· Working in the interior of hotel, dining room and restaurant kitchen, with occasional travel around resort property as needed.

· Exposure to various cleaning chemicals.

· Exposure to food items and beverages.

Food and Beverage

Director of Banquets

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

The Director of Banquets is responsible for ensuring proper set up and service of all banquet functions, supervising all banquet associates to ensure guest satisfaction, and maintain service standards. This is a leadership role responsible for training of associates to deliver prompt, courteous service in a manner that complies with Omni food and beverage standards and company policies and procedures.


 

Responsibilities:

• Responsible for planning, evaluating, organizing, and directing the activities of the Banquet department.

• Ensures that all policies, procedures and guidelines are followed by department personnel.

• Provides the necessary training, motivation, and leadership for all department personnel.

• Responsible for the department’s service scores, as measured by meeting planner surveys.

• Responsible for all administrative duties which are necessary in the functioning of the department.

• Tours, on a daily basis, the hotel function space and spot checks meeting room setups.

• Ensures that all function space in the hotel is well presented and maintains a scheduled cleaning program for each function room.

• Ensures that all equipment used in the department is in good order, and uses preventive maintenance schedules for all equipment.

• Reviews, on a daily basis, client feedback and takes appropriate follow up actions.

• Responsible for accurately forecasting revenues on a monthly basis.

• Anticipates needs, forecasts results, and analyzes work processes for personnel in the department.

• Determines set-ups in conjunction with Director of Catering and Director of Convention Services.

• Coordinates functions with service staff, culinary, and stewarding teams.

• Sees that guest satisfaction is achieved through effective supervision and delegation of functions, checks on food quality and courteous performance of entire banquet staff.

• Food costs conscious, coordinates with the Stewarding Department on fast recovery of food leftover and minimizes waste.

• Briefs servers and captains on functions and procedure of service.

• Establishes high standards of quality service and maintains them through effective training and continuous upgrading.

• Maintains the equipment entrusted to his care and keeps pars up.

• Maintains records, reports, closing reports and payroll costs.

• Inspects function rooms and writes work orders for the Engineering Department to maintain rooms in excellent condition.

• Conscious of business fluctuations, reacts either increasing of decreasing when volume of business fluctuates up or down.

• Maximizes profits in his department through effective management techniques keeping in mind at all times guest satisfaction.

• Follows current trends and aligns with DOFB and Executive Chef to provide excellent product. Sets the pace and the good example for a successful quality operation.

• 
   

Qualifications:

• Minimum 3 years experience in a hotel banquet senior management position, such as Director/Assistant Director, in a high-volume luxury hotel, preferably a convention property.

• Experience with a minimum of 40,000+ sq ft of meeting space (perferred)

• Experience with Managing a budgeted minimum of 25 million+ per year of revenue

• Exceptional knowledge and understanding of various banquet and food service techniques /standards, to include banquet room sets and creativity in room decorations.

• Candidate must have proven leadership skills and must be able to delegate, effectively train, develop, and motivate staff.

• Ability to teach employees importance of, and how to interact with internal/external guests and courteously solve internal requests.

• Able to set priorities for the Banquet team and provide feedback to others that enhances performance.

• Prior experience managing schedules, inventory, payroll, service recovery and associate relations matters required.

• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.

• Ability to work well under pressure, managing a high volume of BEO’s and guest requests.

• Strong organizational skills with the ability to multi-task and provide guest follow up in a fast-paced environment.

• Prior experience managing schedules, inventory, payroll, service recovery and associate relations matters required.

• Knowledge of VA liquor laws. Strong familiarity with beer, wine and spirits; local knowledge preferred.

• Must possess a valid TIPS certification or have the ability to obtain a valid TIPS certification.

• Serve Safe certified food manager, preferred.

• Must be proficient with computers, and Microsoft Office suite.

• Must be able to work a variety of shifts, including weekends and holidays.

• Must have valid driver's license

• ENVIRONMENT & POSITION ANALYSIS:

• Move, bend, push and pull objects weighing up to 75 pounds without assistance. Must be able to lift and carry items up to 40 lbs without assistance.

• Ability to stand or walk for an extended period or for an entire work shift.

• TOOLS & EQUIPMENT:

• Desktop computer (Opera, Oracle, Meeting Matrix, Micros, Birchstreet, Kronos and Microsoft Office), printer, telephone, copier, fax machine and scanner. Coffee maker/urn, toaster, microwave, beverage machines, bus trays, dishware, silverware, glassware and queen-mary cart




Engineering

Engineering CARE Technician

Hot Springs

Full time

Engineering CARE Technician - Class 3
Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

This role will ensure that our resort is well-maintained and reflects an image of outstanding quality.

Responsibilities: 

• Performs preventive maintenance of guestrooms, following preventive maintenance guidelines for CARE or PRP program.

• Replacing light bulbs, thermostats, and hardware.

• Maintenance of furniture, sliding glass doors, plumbing, fixtures, locks.

• Painting, grouting, caulking and tile replacement.

• Maintaining carpeting, telephones, electrical devices, and drapes.

• Programming telephones, electronic locks.

• Cleaning coils and installing algae tabs

• Maintain guest room inventory.

• Have a thorough understanding of Omni fire alarm procedures and other emergencies.

• Have a thorough understanding of Omni Hotel rules and regulations.

• Assist other Engineering staff as needed.

• Maintain daily paperwork and logs.

• Knowledge & use of the Lockout/Tagout, HAZCOM and Blood borne Pathogen Programs.

• Reasonable requests of management as directed.

• Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively.

Qualifications:

• Previous experience is desirable in hotel setting.

• High school or equivalent education required.

• Must be able to push and pull carts and equipment weighing up to 250 lbs.

• Must have a flexible availability, to include mornings, evenings, weekends and holidays.




Engineering

Engineering Kitchen Technician

Hot Springs

Full time

Engineering Kitchen Technician – Class 1
Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

This team member will manage day-to-day operations in the F&B operation, stewarding departmental processes, budget cost controls, departmental staffing, and inventory controls. Manage and maintain cleanliness in dish rooms, kitchens, bar areas, back docks, maintenance, and proprietary night cleaning in accordance to health department policy and Omni expectations. Also stands in for the Executive Steward in his absence.  

Responsibilities:

• Schedule and complete equipment PMs.

• Operate and maintain low-pressure boiler for the hot water system.

• Operate and maintain other vessels as needed for hot water kitchen steam and air conditioning systems.

• Assist mechanics and external contractors with repairs of hotel property and equipment.

• Repair and maintain commercial kitchen and laundry equipment.

• Repair and maintain swimming pool and pool equipment.

• Completion of all assigned work orders and daily tasks.

• Receive direction for house calls via radio.

• Have a thorough understanding of Omni fire alarm procedures and other emergencies.

• Have a thorough understanding of Omni Hotel rules and regulations.

• Have a thorough understanding of OSHA rules and regulations.

Qualifications:

• Previous maintenance experience required, hotel experience and training preferred.  

• Minimum of two years hotel and/or commercial building maintenance required.

• One year of commercial kitchen and laundry equipment experience is required, commercial refrigeration experience is a plus.

• Previous experience with response to emergency situations is required.

• Good communication, attention to detail, time management, computer and guest satisfaction skills are required.

• The ability to stand/walk for long periods of time.

• The ability to crawl for short periods of time.

• The ability to bend, reach over-head, squat, kneel for extended periods of time.

• The ability to lift/carry/push/pull up to 50 pounds frequently and up to 100 pounds occasionally.

• The ability to utilize step stools and ladders.

• Knowledge in electrical systems, low voltage controls, plumbing and gas

• Experience in reading schematics.




Engineering

Engineering Laundry Technician

Hot Springs

Full time

Engineering Laundry Technician - Class 1
Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Essential Functions:

• Maintain a maintenance and project checklist/schedule for preventive maintenance and ongoing improvements on all equipment used in the laundry.

• Working knowledge of all machines, including but not limited to dryers, sheet and towel folders, washers, and steam presser.

• Diagnose malfunctioning equipment and repair as quickly and efficiently as possible.

• Communicate with manager to coordinate, acknowledge, document and complete the work necessary.

• Assist other general maintenance associates with work as needed. May be required to work in other areas of the resort when necessary.

• Completes other duties as assigned

Tools and Equipment:

• Radio

• Telephone

• Various tools as needed for specific work

• Steam presser, washing machine, dryers

Working Environment:

• Interior of hotel. Exposure to extreme heat and humidity.

• Exposure to hazardous laundry cleaning chemicals.

Qualifications:

• Previous maintenance experience required, hotel experience and training preferred.  

• Minimum of two years hotel and/or commercial building maintenance required.

• One year of commercial kitchen and laundry equipment experience is required, commercial refrigeration experience is a plus.

• Previous experience with response to emergency situations is required.

• Good communication, attention to detail, time management, computer and guest satisfaction skills are required.

• The ability to stand/walk for long periods of time.

• The ability to crawl for short periods of time.

• The ability to bend, reach over-head, squat, kneel for extended periods of time.

• The ability to lift/carry/push/pull up to 50 pounds frequently and up to 100 pounds occasionally.

• The ability to utilize step stools and ladders.

• Knowledge in electrical systems, low voltage controls, plumbing and gas

• Experience in reading schematics.




Engineering

Engineering Powerhouse Technician

Hot Springs

Full time

Engineering Powerhouse Technician
Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

To ensure the Steam/Power Plant is well maintained and reflects and image of outstanding quality.

Responsibilities:

• Maintain all aspects of the steam/power plant.

• Complete general maintenance of powerhouse equipment

• Order supplies, replacement parts and fuel for boilers

• Maintain plumbing in the powerhouse

• Complete water tests and keep records of fuel and water consumption

• Maintaining appropriate chemical level in cooling towers for the chill water system and softening water for the boiler and laundry 

• Supply hot water and heat to the Virginia Building 

• Ensure a clean safe environment at the Steam/Power Plant 

• May be necessary to ensure the operation of a generator during power outages. 

• Other duties as may be necessary  

Qualifications: 

• Interior & exterior of resort, in all areas. 

• Exposure to extreme hot and cold temperatures. 

• Utility plant around loud machinery. 

• Exposure to weather conditions. 

• Exposure to various hazardous chemicals. 




Culinary

Executive Pastry Chef

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

This individual will work under the direction of the Resort Executive Chef and help create sensational pastry experience for our guests as well as ensure we maintain an efficient operation. The Executive Pastry Chef will supervise, train, develop and coach the Pastry Team to success and assist in the implementation of new initiatives. The Executive Pastry Chef will also help manage the financials of the department.


 

Responsibilities:

• Provide direction, supervise and manage the Pastry Team, ensuring that the Resort’s key business objectives and guest needs are implemented effectively by the hourly Pastry Associates

• Monitor performance of the team. Provide feedback and coaching as needed.

• Ensure each Associate will be able to follow established recipe and plating guides to exact specification.

• Train and develop Pastry team members regularly to ensure they are equipped to improve their production techniques, efficiency, food safety and creativity.

• Draft performance evaluations and set goals and standards for the team

• Draft and deliver formal counseling (discipline) in consultation with Associate Services.

• Control food and labor cost.

• Responsible for keeping equipment and work areas organized, clean and sanitary.

• Assist in purchasing, quality control and discipline in all areas of kitchen operation.

• Oversee the production of all presentations and displays of Pastries, breads, ice creams, sorbets, creams, simple syrups, jams, and center pieces for restaurant operations.

• Plan, prep, set up and provide quality service in all areas of banquet production to include all food produced from Pastry kitchen.

• Ensure all functions are walked prior to start of function, ensure the set up for function is correct and on time.

• Help Executive Chef, Executive Sous Chef and Executive Banquet Chef implement hot plate ups, or other functions as needed.

• Daily follow-up on all product freshness, rotation and organization.

• Responsible for all scheduling, purchasing, quality control and discipline in all areas of kitchen operation.

• Communicate all safety and sanitation policies through daily dialogue with all hourly staff.

• Purchases appropriate supplies and manage inventories according to budget.

• Assist Developing dessert menus for restaurant revisions.

• Develop pastry displays for holiday buffets.

• Challenge existing pastry products to improve on cost, quality, and consistency.

• Attends and participates in all pertinent meetings (e.g., Daily Stand Up, BEO, Pre-Cons, Staff, Forecast, Department and Intradepartmental).

• Provide guidance and leadership to staff.

• Evaluate production changes and/or bread changes that need to be made due to Pop Ups / Revisions / Change Log. Make necessary changes to production list and contact bread vendors with revisions.

• Take daily inventory of items and order what is needed from Food Storeroom


 

Qualifications:

• Pastry degree preferred and a minimum of 5 years in a high-volume Restaurant, Resort or Banquets/Catering.

• Cooking - Ability to prepare and present meals utilizing culinary principles, standards, techniques and equipment (e.g., grilling, sautéing, broiling, baking, using decorative food displays, following recipes).

• Knowledge of techniques and equipment for preparing and presenting food products (both plant and animal) for consumption, including storage/handling techniques and sanitation standards.

• The ability to add, subtract, multiply, or divide quickly and correctly. Knowledge in food cost, budgeting and labor.

• The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.

• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel. The employee frequently is required to walk, reach with hands and arms, and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.




Culinary

Executive Sous Chef

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

The Executive Sous Chef has an overall responsibility for the efficient and effective running of the kitchen and food production outlets, ensuring operating costs are minimized.


 

Responsibilities:

• Responsible for the execution of all Omni Hotel and company policies/procedures, ensuring that all services provided achieve the established standards within the agreed budgetary controls.

• To assist the Executive Chef in budgeting i.e. food cost/payroll/etc.

• When agreed, control all overheads/achieve food cost budget throughout the oncoming year/report all variances from actual budget with the reasons and recommendations for remedial action.

• Advise the Executive Chef on all matters relating to the kitchen area and ensure a high standard of cleanliness and hygienic practice throughout the kitchen.

• Ensure guest satisfaction with the smooth and effective running of the day-to-day operation.

• To maintain control of the standards for purchasing and receiving items.

• Work closely with the storeroom manager and food and beverage controller to establish and maintain control of the standards for purchasing and receiving items. 

• To test and evaluate products for quality, paying particular attention to yield/holding qualities/market price/wastage usage of leftovers.

• Constantly inspect all food service sections during service time to ensure that the correct standards are maintained.

• Responsible for control of equipment and scheduling maintenance.

• Perform any other duties as required by management. 


 

Qualifications:

• The candidate is required to have at least 4 years previous culinary management experience in a high-volume, full-service Hotel Restaurant and Banquet Kitchen.  Experience must include supervision of other culinary management.

• Candidate must have proven culinary skills and must be able to lead, develop, and motivate staff. 

• Union experience preferred.

• Ability to teach employees the importance of, and how to interact with internal/external guests and courteously solve internal requests

• Candidate must be creative and up to speed on new concepts and food trends. 

• Must have basic mathematical skills and be able to create and understand financial reports. 

• Ensure that all health standards are consistently maintained

• Ensure all safety and security policies and procedures are followed

• Excellent written and verbal communication skills

• Ability to multi-task and work in fast paced environment

• Ability to train staff to produce high volumes of work while maintaining quality per Omni standards 

• Must be proficient with computers.

• Experience managing payroll and schedules required.

• Must be able to work a flexible schedule to include weekends and holidays. 

• College education and/or culinary degree preferred. 

• Serve Safe certified food manager.   

• Must be able to lift and carry up to 40 lbs. Must be able to push and pull carts and items weighing up to 75 lbs. Must be able to walk/stand for extended periods of time, with frequent bending and twisting. Must be able to utilize culinary tools (knifes, commercial equipment, etc.) and taste/smell. 




Front Office

Experience Planner

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview: 

This team member will go above and beyond guests expectations and provide assistance and services for guests in order to ensure pleasurable accommodations. 


 

Responsibilities: 

• Must have thorough knowledge of the property, guestrooms, package options, and amenities of the property 

• Make outbound activity sales calls; offer customized room and package products, spa services, golf, recreation, and dining/food & beverage options (when applicable)

• Up-sell room types to maximize hotel average daily rate

• Coordinate with DORM to develop and coordinate strategies that will drive activity revenue into need times/dates for ancillary revenue outlets

• Achieve monthly revenue goals for the position as defined by the DORM and senior property leadership

• Implement Moments of Service (MOS) on every call

• Reserve golf tee times, spa appointments, dining reservations, etc. in all activity applications

• Track success of sales efforts and revenue capture; share with appropriate personnel/management on an on-going basis

• Post advance deposits and route billing of activity reservations (when applicable)

• Process activity confirmations

• Answer inbound calls; check voicemail/inbox and answer emails in a timely manner

• Review arrivals report, opt in report, and rate codes to identify guests for outbound sales efforts (i.e. upselling web reservations, LOS patterns, etc.)

• Respond to guest requests for Experience Planner services in a timely manner

• Email relevant correspondence with appropriate departments

• Make detailed reservation notes in reservation to ensure accuracy

• Other duties as may be assigned by management


 

Qualifications:  

• Previous luxury hotel experience is required. 

• Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays. 

• Ability to stand for the entire scheduled shift. 

• Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed. 

• Knowledge of the surrounding area and all of its attractions. 

• Knowledge of Property Management Systems and related computer programs 

• Strong knowledge of Microsoft Office Software.




Recreation

Fly Fishing Guide

Hot Springs

Part time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

To work with guests to facilitate activities professionally and efficiently. Guide our guest one on one through fishing waters.

Responsibilities:

· Essential Functions:

o Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and employee partners, damage to our property or the property of others. Know the correct action to take in the event of an emergency, and demonstrate this knowledge by acting appropriately in the event of an emergency.

o Know and share information about the resort and activities, demonstrate this knowledge by accurately communicating daily events, hours of operation and resort/activity information to our guests and employee partners

o Supervises to ensure proper etiquette, technique and service delivery from all Fishing staff members.

o Facilitate fishing trips with resort guests.

o Facilitate fly fishing casting clinics for resort guests.

o Maintain a basic knowledge of operations in outdoor activities, including shuttle routes.

o Maintain the ability to check the daily schedule in Resort Suite

o Maintain cleanliness of fishing activity areas including: trash removal and cleaning/ fueling activity vehicles.

o Other duties and task as assigned by management.

· Hotel Specific Essential Functions:

o Because of the fluctuating demands of the company’s operation, it may be necessary that each Employee Partner perform a multitude of different functions; therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.

o Order Supplies.

o Clean and maintain a hygienic and organized work area.

o Maintenance/Cleanliness work area.

· Working Environment:

o Exterior of the resort.


 

Qualifications:

· At least one (1) year of related experience in fly fishing instruction.

· The ideal candidate will have prior experience in the same or similar role working in an upscale outdoor recreation or guest service environment.

· Candidates must be familiar with all safety regulations and procedures related to fly fishing and shooting instructor.

· Should be comfortable working with a wide range of audiences and be able to adjust style and tone accordingly.

· Valid Virginia driver's license.

· Excellent driving record.

· Strong customer service skills

· Ability and willingness to work outdoors in inclement weather including rain, snow, wind, and extreme heat.

· Ability and willingness to work a varied schedule, including days, evenings, weekends, and holidays.

· Must be willing to subject to a drug screen and MVR background check.

Food and Beverage

Food & Beverage Supervisor

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

This team member will partner with management to ensure proper training and supervision of all restaurant staff. Delivering not only excellent service according to Omni standards but also true hospitality and WOW moments.


 

Responsibilities:

· Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.

· Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.

· Monitor dining rooms for seating availability, service, safety, cleanliness and well-being of restaurant guests.

· Must maintain full familiarity with menus and knowledge of beverage offerings.

· Ensure all staff has completed side work checklists for dining room.

· Spot check liquor pars and order daily supplies.

· Monitor food and liquor requisitions

· Maintain bar controls, safety and standards.

· Hold pre-shift meetings and ensure department training requirements are met monthly.

· Follow up on established training steps.

· Handle guest comments and complaints and ensure member and guest satisfaction.

· Communicate with guests and receive feedback.

· Stay on the floor during peak hours. Motivating the team and assisting when needed.

· Observe, teach and correct staff’s service in a professional manner.

· Work closely with the culinary team to have smooth quality service

· Assist manager in scheduling and forecasting both weekly and monthly.

· Participate in interviewing/recruiting as needed.

· Assist in monthly MOS audits.

· Prepare maintenance requests and follow-up.

· Maintain knowledge of the resort property and events.

· Participate in department meetings and other required company training.

· Perform any other duties as assigned by the restaurant management.


 

Qualifications:

· 1 year of experience in Food and Beverage supervision or management role preferred.

· Must have and maintain Virginia Food Handlers and VABC certifications.

· Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.

· Must be able to work in a fast-paced environment and multitask.

· Prior serving and cash handling experience preferred

· Must be able to work flexible shifts including nights, weekends, and holidays.

· Must have the ability to manage deadlines.

· Basic familiarization of Food and Beverage financials including cost and par controls is preferred.

· Must have a strong attention to detail as well as strong customer service skills.

· Must know emergency procedures and work to prevent accidents.

· Must be able to stand and walk for an extended period of time or for an entire shift.

· Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.

Front Office

Front Desk Agent

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

This team member will be responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest’s stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the resort and local area, and offering our full range of upscale resort amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams.


 

Responsibilities:

· Process guest check-ins and check-outs according to Omni’s Moments of Service and Standard Operating Procedures.

· Empathetically listen to guest inquiries and provide appropriate responses.

· Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.).

· Block rooms in the computer and follow through on designated requirements.

· Pre-register designated guests and prepare key packets.

· Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).

· Maintain confidentiality of all guests and hotel information.

· Employ attention to detail in order to ensure security of guest room access.

· Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments.

· Maintain guest history files on all guests.

· Accommodate room changes expediently.

· Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction.

· Issue safe deposit boxes to guests and ensure security of key.

· Monitor, send and distribute guest faxes.

· Generate, print and distribute daily and weekly reports.

· Resolve discrepancies on the room status report with Housekeeping.

· Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.


 

Qualifications:

· Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.

· Ability to accurately and efficiently input information into computer systems.

· Ability to work cohesively with co-workers both within and outside of your department.

· Ability to compute accurate mathematical calculations.

· Ability to think clearly, quickly and make concise decisions.

· Ability to prioritize, organize and follow up.

· Ability to work well under pressure, dealing with many arrivals and departures within a short period of time.

· Ability to stand for entire shift.

· Previous customer service experience.

· Previous hotel front desk experience is strongly preferred.

· Previous cashiering experience is preferred.

· Fluency in a foreign language is preferred.

· Previous guest relations training is preferred.

Grounds

Greenskeeper

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

Responsible for ensuring the golf course is well maintained and reflects an image of outstanding quality. The successful candidate must have a desire to learn entry level golf course maintenance job tasks as well as the skills to operate golf maintenance equipment properly. Previous experience is not required.


 

Essential Functions:

· Demonstrate preparation for day’s work by arriving in uniform and with a positive attitude.

· Demonstrate the capability to function as a member of a team to accomplish established goals.

· Carry out all golf course maintenance tasks with a sense of pride and ownership so as to adhere to established quality guidelines for daily course conditioning.

· Inspect all tools and equipment prior to, during and after use. Operate all equipment safely and with care and consideration of its value. Report any damage and or lack of performance to a supervisor.

· Operates a variety of equipment including mowers, sting trimmers, backpack blowers and other small tools.

· Operates self-propelled walking and riding mowers.

· Performs golf maintenance work such as repairing turf using sod, reseeding and setting up protective barriers, planting and pruning trees and shrubs, removing debris, mulching, weeding, cutting up downed trees, etc., using hand and power tools.


 

Requirements:

· Must be able to work outdoors in various weather extremes.

· Must be able to learn to operate and work around potentially hazardous equipment including but not limited to hand tools, trimming tools, mowing equipment, transportation vehicles.

· Must be able to work weekdays and weekends as necessary.

· Must be able to stand up to 60 minutes per hour worked.

· Must be able to walk, climb, bend/stoop, overhead reach, hand/eye coordination, arm/hand movement up to 60 minutes per hour worked.

· Must be able to lift over 40 pounds horizontally, floor to waist, grasping/holding, pushing/pulling, and carrying.

· Experience with general landscape care tasks is preferred but not required.

Grounds

Groundskeeper

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

Responsible for ensuring the resort grounds are well maintained and reflect an image of outstanding quality. The successful candidate must have a desire to learn entry level grounds maintenance job tasks as well as the skills to operate maintenance equipment properly. Previous experience is not required.


 

Essential Functions:

· Demonstrate preparation for day’s work by arriving in uniform and with a positive attitude.

· Demonstrate the capability to function as a member of a team to accomplish established goals.

· Carry out all grounds maintenance tasks with a sense of pride and ownership so as to adhere to established quality guidelines for daily operation.

· Inspect all tools and equipment prior to, during and after use. Operate all equipment safely and with care and consideration of its value. Report any damage and or lack of performance to a supervisor.

· Performs tasks common to the care of grounds and landscapes by seeding, watering, mulching. Mowing lawns with riding or push mowers; trimming and edging, shrubs, ground cover, flowers, sidewalks and buildings; weeding, thinning and cleaning flower beds and other grounds by hand or utilizing proper tools and equipment.

· Performs general maintenance and repairs by installing, removing, repairing and maintaining landscape lighting, signs, fences, and rock walls; and repairing streets, parking lots as applicable.

· Removes unsightly trash and debris from public areas by regularly inspecting grounds, drains, debris; raking, sweeping and bagging leaves, debris, dirt and trash from streets, sidewalks, parking lots, and transporting the trash to designated central collection points on a daily basis.

· Assists in preventing accidents resulting from snow or ice covered surfaces by use of snow removal equipment on trucks and tractors; operating snow blowers, tractors or

using shovels to remove snow and spread gravel and salt on snow or ice covered surfaces.

· Prepares outdoor locations for use by guests as needed by resort operations.


 

Requirements:

· A valid driver’s license and meet company MVR requirements (strongly preferred).

· Must be able to work outdoors in various weather extremes.

· Must be able to learn to operate and work around potentially hazardous equipment including but not limited to hand tools, trimming tools, mowing equipment, transportation vehicles.

· Must be able to work weekdays and weekends as necessary.

· Must be able to stand up to 60 minutes per hour worked.

· Must be able to walk, climb, bend/stoop, overhead reach, hand/eye coordination, arm/hand movement up to 60 minutes per hour worked.

· Must be able to lift over 40 pounds horizontal, floor to waist, grasping/holding, pushing/pulling, and carrying.

· Experience with general landscape care tasks is preferred but not required.

Housekeeping

Guest Room Attendant

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

The Guest Room Attendant position is responsible for maintaining a high standard of cleanliness in each guest room. Room Attendants refresh rooms for guests who are continuing their stay, as well as thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in.

Responsibilities:

· Thoroughly clean guest rooms including making beds, cleaning bathrooms, vacuuming, and dusting.

· Uphold Omni Safe and Clean processes.

· Restock and replace used items within guest rooms.

· Communicate clean status of each room upon completion.

· Remove room service trays and tables from guest rooms.

· Stock supply cart and ensure that it is neat and well organized at all times.

· Check all equipment prior to and after use to ensure that it is in good working order.

· Maintain a professional, neat and organized appearance according to Omni Boston Seaport standards.

· Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.

· Attend all required department trainings and meetings.

· Perform any other duties required by management.

Qualifications:

· Strong attention to detail.

· Excellent customer service and verbal communication skills.

· Maintain a professional business appearance, attitude, and performance.

· Prior housekeeping experience required or other relevant environmental services experience.

· Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting.

· Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.

· Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.

· Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.

· Must have the ability to report to work on time and when scheduled.

· Must have the ability to stand and/or walk for extended periods of time.

· Must meet standards of appearance and maintain a high level of personal hygiene at all time.

· Ability to communicate both verbally and in writing in English with guests, management, and co-workers.

· Computer literacy to include Payroll systems

Housekeeping

Housekeeping Houseperson

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

This position ensures that assigned public space and guest room floors are kept fully stocked and clean while maintaining Omni standards and exceeding our guest expectations.


 

Responsibilities:

· Ensures that assigned linen room closets are stocked at par.

· Empties GRAs carts linens and trash as needed.

· Assist to strip check out rooms of linen and removes trash.

· Assists taking in room dining dishes, tables and trays from the guestrooms and corridors to the service elevator landing.

· Keeps corridors on guest room floors clean and vacuumed.

· Sweeps, scrubs, mops hard surface floors on assigned section.

· Assists in deep cleaning and shampooing carpet and/or furniture.

· Maintains corridor cleanliness.

· Moves furniture upon request.

· Completes quarterly mattress flip project.

· Completes guest requests.

· Picks ups guest shoes to shine and delivers them back.

· Assists in the distribution of items to all guests rooms.

· Assists in Housekeeping inventories.

· Washes and places back in linen closets glassware and coffee cups.

· Assists GRAs with guestroom supplies.

· Ensures all linen is dropped in the linen chute in a timely matter.

· Takes soiled bedspreads, blankets, pillows, and other large bedding items to the Laundry to be washed.

· Turns in Lost and Found items found to Housekeeping Office before the end of the shift.

· Deposits trash and recycling to the trash and recycling dumpsters.

· Cleans up bio-hazard spills in guestrooms and public areas with proper safety gear.

· Reports missing or damaged items in the guestrooms or public areas to Supervisor

· Reports engineering issues to the Office Coordinator or Supervisor

· Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably.

· Maintain a professional, neat and organized appearance according to Omni Boston Seaport standards.

· Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.

· Attend all required department trainings and meetings.

· Perform any other duties required by management.


 

Qualifications:

· Excellent customer service and verbal communication skills.

· Maintain a professional business appearance, attitude, and performance.

· Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio.

· Prior housekeeping experience required or other relevant environmental services experience.

· Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting.

· Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.

· Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.

· Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.

· Must have the ability to report to work on time and when scheduled.

· Must have the ability to stand and/or walk for extended periods of time.

· Must meet standards of appearance and maintain a high level of personal hygiene at all time.

· Ability to communicate both verbally and in writing in English with guests, management, and co-workers.

· Computer literacy to include Payroll systems

Housekeeping

Housekeeping Supervisor

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

The role of the Housekeeping Supervisor is to ensure that the cleaning and servicing of guestrooms, public areas, back of house and landings meet Omni four star/four diamond standards. The candidate will inspect the cleaning and servicing of all rooms as well as log any repairs or discrepancies of guest rooms. The candidate will also ensure that all guest room attendants have appropriate linens and supplies.


 

Responsibilities:

· Assign special projects as directed by the Director of Housekeeping.

· Report any needed repairs or discrepancies of guest rooms.

· Ensure that all Guest Room Attendants have appropriate supplies and linens.

· Assist in the cleaning of guest rooms when necessary.

· Assist in processing AM and PM room status reports.

· Ensure that the Guest Room Attendant’s linen cart is neat and well organized.

· Ensure that linen closets on guest room floors are completely stocked.

· Maintain supply cage stock, neat and clean at all times.

· Must have all guest rooms punched in via the phone after completion.

· Ensure VIP rooms are inspected ASAP.

· Ensure check out/vacated rooms are a priority.

· Knowledge of hotel, facilities and events.

· To ensure hotel, guest and associates are maintained in a safe and secure environment.

· Inspect the cleaning and servicing of guestrooms and public areas

. Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably.

· Maintain a professional, neat and organized appearance according to Omni standards.

· Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.

· Attend all required department trainings and meetings.

· Perform any other duties required by management.


 

Qualifications:

· Must have at least 1 year of prior supervisory/Coordinating experience in Housekeeping.

· Ability to maintain 4-Diamond level cleanliness standards.

· Ability to work with management on special projects.

· Excellent customer service and verbal communication skills.

· Maintain a professional business appearance, attitude, and performance.

· Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio.

· Prior housekeeping experience required or other relevant environmental services experience.

· Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting.

· Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.

· Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.

· Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.

· Must have the ability to report to work on time and when scheduled.

· Must have the ability to stand and/or walk for extended periods of time.

· Must meet standards of appearance and maintain a high level of personal hygiene at all time.

· Ability to communicate both verbally and in writing in English with guests, management, and co-workers.

· Computer literacy to include Payroll systems

Housing

Housing Attendant

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

To ensure that assigned Associate Housing areas are kept clean and maintained to meet the expectations of the Omni Standards.

Responsibilities:

· Cleans areas of Creekside 1 and 2, daily. Other Homestead owned housing on an as needed basis – as per the cleaning schedule

· Sweeps, mops and vacuums corridors, stairways, common area bathrooms and kitchen areas. Shampoos carpets when necessary.

· Transports trash and waste from housing.

· Inspects vacant rooms and reports condition to Manager.

· Deep cleans individual rooms and bathrooms when employees vacate and prepares for new occupants ensuring the room is set-up with furniture and linens. This may require moving furniture from one building to another depending on need. Also includes but is not limited to; wiping down walls, baseboards, cleaning blinds and scrubbing showers and toilets. This normally takes 3-4 hours per room depending on condition of room. Enters deep clean into Rooms Binder,

· Coordinates linen supplies with Laundry department.

· Monitors hallways and rooms replacing light bulbs as necessary and cleaning fixtures.

· Reports any room damages to Manager and details in Rooms Binder.

· Deep cleans the public areas of all housing facilities on a rotating schedule. This includes cleaning refrigerators, stoves and cabinets in the common area kitchens.

· Assists tenants of housing as needed.

· Transports tenants on scheduled shopping trips either to Covington or IGA.


 

Qualifications:

· Tools and Equipment:

      o Telephone, 2 way radio

      o Pen/pencil

      o Cleaning equipment (vacuum, carpet cleaner, etc)

      o Hand operated repair tools

· Working Environment:

      o Interior of housing. Exposure to extreme heat and humidity.

      o Exterior grounds of housing with exposure to weather conditions.

      o Exposure to hazardous laundry cleaning chemicals.

· Requirements:

     o Experience in housekeeping in a multi-room facility a plus

     o Flexibility in hours based on housing needs

     o Ability to work independently or with a team depending on need.

     o Ability to lift 50lb 

     o Able to stand for majority of shift

     o Able to drive company vehicles

Engineering

Housing Maintenance Supervisor

Hot Springs

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

To ensure a safe, efficient, well-maintained environment at all of our associate housing areas. This Housing Maintenance Engineer Supervisor works specifically at our multiple associate housing properties and reports directly to The Housing Manager.


 

Responsibilities:

• Supervise and lead a team

• Ability to communicate with or notify department/stakeholders throughout associate housing facilities regarding any shut downs, water back-ups, or failures that will impact the resort in a confident and professional manner.

• Must be able to create work orders in the appropriate Omni work request program.

• Ability to complete most general maintenance tasks.

• Maintain all non-trade mechanical items in associate housing rooms and public associate housing areas.

• Receive direction for calls via radio.

• Assists and coordinates with other trades for major repairs.

• Clean all work areas once job is complete.

• Aids in diagnoses of malfunctioning systems, apparatus, and components, using test equipment and hand tools, to locate the cause of a breakdown and correct the problem.

• Uses a variety of tools and equipment including but not limited to power tools, measuring devices, and testing equipment.

• Works with each department to assure emergency and safety work orders are handled promptly.

• Work on other equipment as needed.

• Have a thorough understanding of Omni fire alarm procedures and other emergencies.

• Have a thorough understanding of Omni Hotel rules and regulations.

• Tools and Equipment:

• Telephone, photo-copying machine and PC.s

• Radios

• Maintenance hand, power & shop tools

• Working Environment:

• Interior of The Omni Homestead's various associate housing facilities. Exposure to extreme hot and cold temperatures.

• Exterior of associate housing facilities with exposure to weather conditions.

• Exposure to various hazardous chemicals


 

Qualifications:

• Previous building maintenance experience required. Hotel experience preferred.

• Must be able to handle frequent lifting, pushing, pulling and carrying of objects weighing up to 50 lbs without assistance.

• Stand or walk for extended periods of time or for an entire shift.

• Required to perform inspections and repairs anywhere in or out of hotel property.

• Frequent bending and/or kneeling required.

• Candidate must have excellent time management skills, the ability to work with both internal and external customers and a keen eye for detail.

• Must be 21 years or older and have a clean driving record




Recreation

Ice Skate Attendant

Hot Springs

Part time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Essential Functions: 

¨ Operate all facets of the skate rink.

¨ Assists in escorting guests on and off the ice.

¨ Grooms and maintains all loading and unloading areas for safe entrance and exit.

¨ Ensures maximum guest, associates, and snow sports area safety and security always.

¨ Be courteous, tactful, and helpful, but firm in enforcing snow sports area policies and procedures.

¨ Always report hazards and mark then as required.

¨ Remain for sweep at sessions end and only leave post once lead patrol/hill captain have approved all clear.

¨ Promote safe, controlled skating

¨ Fit guests with appropriately sized ice skates.

¨ Assist any passenger that may need instruction on how to use ice skates

¨ Wear neat, clean, conventional ski wear that is in good condition. 

Tools and Equipment:

¨ Radio,

¨ Snow shovel, Drill, Snowmobile

Food and Beverage

In Room Dining Supervisor

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

The Supervisor is responsible for supervising the activities of the room service staff. Their main concern is to ensure that guests are consistently serviced in a courteous, efficient and unobtrusive manner. The Supervisor will have full responsibility in the absence of Assistant Room Service Manager. 

Responsibilities:

• Ensure optimal performance in the day-to-day operation.

• Assist Room Service Manager and Assistant Room Service Manager in training of the staff.

• Check the waiters' orders and set-up.

• Control order load of the waiters.

• Assign waiters and service attendants duties.

• Check on tray and table removal.

• Establish and maintain cohesive and effective Associate relations.

• Inspect daily set-up, presentation and delivery of amenities.

• Handle the execution of the hospitality.

• Maintain guest contact.

• Conduct administrative work requirements.

• Performs related duties and special projects.

• Provides functional assistance and directions to the Room Service operation.

• Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively. 

Qualifications:

• Good communication skills both written and verbal

• Enthusiastic and friendly with a positive attitude

• Must have previous food and beverage experience in fine dining or hotel

• Room Service experience is preferred

• Must be able to work a flexible schedule including AM & PM shifts, weekends and holidays

• Minimum high school diploma

• Must have TIPS Certification & food certification.

• Must be able to work a flexible schedule including weekends and holidays

• Candidates must be able to speak fluent English

Laundry

Laundry Attendant

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

This position is responsible for providing linen delivery and pick up services for the Housekeeping Department while maintaining Omni standards and exceeding our guest expectations.


 

Responsibilities:

· Pick up dirty linen from the Housekeeping Service Landings and deliver dirty linen to the laundry.

· Collect clean linen from the laundry and distribute the linen to service landings.

· Assist with stocking of guest supplies and amenities.

· Report any maintenance concerns to the Managers and/or Supervisors.

· Ensure clean and tidy linen at all times.

· Complete additional duties assigned by Managers and/or Supervisors.

· Operating all washers, dryers, ironers and towel folders

· Stacking clean items into laundry bins/trucks to be delivered to the guest room floors or Food & Beverage areas.

· Operating smaller washers/dryers to process specialty items or special requests for guests.

· Maintain cleanliness and organization of the department at all times. 

· Adhere by safety and sanitization regulations as instructed by OSHA and the Omni Hotels & Resorts.


 

Qualifications:

· Environmental services experience preferred, preferably in hotel housekeeping.

· Ability to clearly and pleasantly communicate in English with guests, management and co-workers, both in person and by two-way radio.

· Candidates must be able to multi-task in a busy environment, follow through on guest and manager requests, and work as a team player.

· Must be detail oriented, possessing a friendly, approachable demeanor and high standard for cleanliness and organization.

· Stand or walk for an extended period or for an entire work shift.

· Requires frequent bending, reaching overhead and squatting. Lift, carry, and place objects weighing up to 50 lbs without assistance and up to 100 lbs with assistance.

· Push/pull objects weighing up to 75 lbs without assistance.

· Ability to push and pull fully stocked housekeeping supply cart and housekeeping carts full of linens.

· Must be able to work around a variety of chemicals and be able to respond to hazardous situations.

· Must be able to work a flexible schedule, specifically evenings, weekends and holidays.

Recreation

Lift Maintenance Technician

Hot Springs

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

Work as a lift mechanic on all chair and surface lifts.

Responsibilities:

• Perform routine maintenance as needed on all ski lifts according to industry and manufacture recommendations.

• Maintenance includes line machinery repairs, hydraulic part maintenance, electrical work, non destructive testing of welds on chair parts and grips, terminal repairs and inspections.

• Responsible for understanding full operation of each lift including transfer to auxiliary power as needed.

• Assists in training lift operations staff during winter ski season.

• Assist Lift Maintenance Director as needed on major lift repairs and projects.

• Coordinate work projects based on annual maintenance needs.

• Contributes to team effort by accomplishing related results as needed.

Qualifications:

• High School Diploma or GED, plus five years relevant experience or an equivalent combination of training, experience, and/or education.

• Strong mechanical aptitude and previous experience with small engine repair, diesel engines and low voltage systems.

• Must be willing to work on lift towers at heights up to 50 feet.

• Must be willing to work in extreme winter weather conditions.

• Must have excellent interpersonal skills and be strong team player.

• Must provide excellent service to internal and external customers.

• Must have good oral and written communication skills.

• Must be attentive to detail.




Loss Prevention

Loss Prevention Officer

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview: 

This team member will ensure the safety and tranquil stay of resort guests and employees, to enforce the policies and procedures of the hotel and to record in writing any assigned task. Prepare incident and accident reports accurately and in the format specified by the Director of Loss Prevention. 


 

Responsibilities: 

• Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.  

• Answer house calls to assist both guests and associates with respect to safety, security and hotel operations. 

• Initiate and follow-up with all investigations of crimes committed against property and persons.  

• Assist sick/injured guests or associates ensuring all documentation, reporting and witness statements have been completed within a timely manner. 

• Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts. 

• Maintain accurate records while performing basic duties including, but not limited to, camera monitoring, shift activity log, codebook and employee/guest interactions. 

• Monitor/distribute visitor and vender access to the property by distributing visitor badges. 

• Perform frequent bag checks for associates leaving the property. 

• Escort and interact with special guests that need privacy when entering/exiting the hotel through heart of the house areas. 

• Maintain confidentiality when dealing with sensitive guest or associate issues. 

• Assist supervisor or director in checking alarm systems, safety and fire alarm systems and closely monitoring security of building doors, service areas, delivery areas and grounds. 

• Assist hotel management in emergency situations by knowing all hotel safety procedures and leading/directing guests and associates to safety. 

• Record, report and correct any unsafe conditions while patrolling hotel property. 

• Maintain professional attitude and appearance. 


 

Qualifications: 

• Must be able to stand and walk for up to 8 hours per shift. 

• Available for AM & PM shifts 

• Must be able to communicate effectively by telephone, email, radio and reporting.  

• Must have basic computer knowledge. 

• Must be able to reach various areas of the hotel/resort at a rapid pace if necessary. 

• First Aid/CPR Certification is preferred. 

• Must be able to remain calm and professional during stressful situations. 

• Must have valid driver's license in with a driving record in good standing.  

• Must be able to work a flexible schedule including day, evening, overnight shifts, weekends and holidays. 




Spa

Massage Therapist

Hot Springs

Part time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

The Massage Therapist is responsible for guest satisfaction in the spa by performing services to the best of their ability and maintaining Omni standards throughout all procedures.

Responsibilities:

· Provide the highest possible standard of treatment, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.

· Responsible for setting up the treatment rooms according to procedures and disposing of laundry on a timely basis.

· Maintain sanitation of work area and equipment as required by state board guidelines.

· Ensure all professional stock is being used in compliance with the PAR levels to assist with reduction in product waste.

· To begin and end treatments at the published time and ensure correct procedures of all treatments are always followed.

· Relay with confidence in product and service benefits to clients.

· Attend all required department training and meetings.

· Perform any other duties required by management.

Qualifications:

· Current State Massage License

· 1 year of minimum experience in massage therapy

· Able to lift and carry up to 20 pounds

· Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends, and holidays.

· Must be passionate about providing warm, engaging, and personalized service.

· Must have the ability to stand and/or walk for extended periods of time.

· Must meet standards of appearance and always maintain a high level of personal hygiene.

Spa

Nail Tech

Hot Springs

Part time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

The Nail Technician provides quality, professional services to guests and use professional skills to meet the individual needs of each guest serviced. Ability to prescribe the appropriate regimen of nail products and services for each guest.


 

Responsibilities:

· Provide the highest possible standard of treatment, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.

· To begin and end treatments at the published time and ensure correct procedures of all treatments are being always followed.

· Ensure all equipment and lines etc. are fully stocked on a day-to-day basis in your treatment room.

· Responsible for setting up the nail stations and pedicure thrones according to procedures and dispose of laundry on a timely basis.

· Ensure all inventory levels are accurate so that you are prepared for your day.

· Relay with confidence product and service benefits to clients.

· Attend all required department trainings and meetings.

· Perform any other duties required by management.

Qualifications:

· Must possess current State Cosmetology License.

· Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends, and holidays.

· Must be passionate about providing warm, engaging, and personalized service.

· Must meet standards of appearance and always maintain a high level of personal hygiene.

· Must possess the ability to handle stressful and busy hotel operations. Ability to always maintain a positive and professional demeanor and composure.

Spa

Nail Tech On Call

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

The Nail Technician provides quality, professional services to guests and use professional skills to meet the individual needs of each guest serviced. Ability to prescribe the appropriate regimen of nail products and services for each guest.


 

Responsibilities:

· Provide the highest possible standard of treatment, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.

· To begin and end treatments at the published time and ensure correct procedures of all treatments are being always followed.

· Ensure all equipment and lines etc. are fully stocked on a day-to-day basis in your treatment room.

· Responsible for setting up the nail stations and pedicure thrones according to procedures and dispose of laundry on a timely basis.

· Ensure all inventory levels are accurate so that you are prepared for your day.

· Relay with confidence product and service benefits to clients.

· Attend all required department trainings and meetings.

· Perform any other duties required by management.

Qualifications:

· Must possess current State Cosmetology License.

· Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends, and holidays.

· Must be passionate about providing warm, engaging, and personalized service.

· Must meet standards of appearance and always maintain a high level of personal hygiene.

· Must possess the ability to handle stressful and busy hotel operations. Ability to always maintain a positive and professional demeanor and composure.

Golf

Old Course Retail Sales Agent

Hot Springs

Part time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

The position is responsible for the day to day operations of the Golf retail shop. The handling of guests and customer sales as well as the restocking of merchandise and cleanliness of the retail shop.


 

Responsibilities:

• Responsible for the handling of money, i.e., the opening of closing of the shop.

• Will assist with booking Tee Times and Golf Reservations for Guests.

• Knowledge of P.O.S. system, shipping, transfer forms and hard checks.

• Must meet ALL Moments of Service standards, i.e., greeting customers within 10 feet of guests, greet with a smile and a sincere welcoming, etc.

• Ensure complete customer satisfaction, as well as, meeting all company and personal goals for the retail shop.

• All merchandise delivered should be unpacked, folded or hung accordingly to quality standards an placed in the appropriate location by the beginning of next day.

• All emptied boxes of merchandise should be broken down and taken to the trash on daily basis.

• Maintaining a clean , neat and dust free shop and work area on a daily basis.

• All restrooms and trashcans, both inside and outside of retail shop, should be cleaned and emptied on daily basis.

• Responsible for weekly requests of cleaning or office supplies for the shop and any needed merchandise.

• Knowledge of property, i.e. locations of restaurants, pool, etc. Also, knowing the daily activates for guests and their children. 

Qualifications:

• Must be able to move up to 25 lbs., occasionally extend arms and hands. seize, grasp, and turn objects with hands.

• Must be able to stand for long periods of time, have exceptional customer service skills and sales ability.

• Must have cash handling experience.




Culinary

Outlet Cook 1

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

The Line Cook 1 ensures all prep items are prepared and stored according to hotel specifications.


 

Responsibilities:

· Independently prepares all food items as directed by supervisor and to the company specifications.

· Ability to work on an outlet hot/cold line executing menu items in the specified timeline for each meal period.

· The ability to identify and inspect all food products for quality.

· Follow all storage procedures when taking food out of walk-in and when returning food to walk-in.

· Safely and properly use all culinary equipment.

· Must have a solid and demonstrated understanding of cooking skills and techniques.

· Keep walk-in, prep area and equipment up to Health Department and EcoSure standards at all times.

· Attend department meetings and other company required trainings.

· Complete other duties as assigned by management.


 

Qualifications:

· Proper use and care of cooking utensils and equipment, pots, pans, dishware, silverware, glassware, food slicing machine, knives, salad spinner

· Proper care and cleaning of all kitchen equipment.

· Oven, grill/stove burners, microwave appliances, robot coupe, mechanical choppers

· 3 years of culinary experience preferred; well-versed in operation of at least one culinary station

· Knowledge of basic kitchen preparation, knife skills, sanitation, and safety

· Ability to remain active, including standing for 8+ hour per day

· Flexible scheduling to include nights, weekends, and holidays

· Must be familiar weights and measures in order to follow and multiply standard recipes.

· Must have basic mathematical skills.

· The ability to work in a fast-paced high pressure work environment while executing delegated tasks and assignments.

· Culinary degree and/or formal training preferred.

· Must have unexpired Food Handlers – or obtain upon hire.

· Must be able to lift, push, pull and carry moderate weight.

· Must be able to walk/stand for extended periods of time, with frequent bending and twisting.

· Must be able to utilize culinary tools (knives, commercial equipment, etc.) and taste/smell

Housekeeping

Overnight Public Space Attendant

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

To ensure that assigned housekeeping areas are kept clean and fully stocked at all times. This role also services assigned public areas and Associate areas to meet the expectations of the Omni Standards.

Responsibilities:

· Cleans and stocks linen room / supply closets to appropriate par level.

· Empties GRAs linens and garbage on an hourly basis or as needed.

· Cleans and services all offices.

· Keeps corridors on guest room floors clean and well maintained, helping move tables and trays.

· Cleans vending machine area.

· Moves furniture and supply boxes as needed.

· Completes guest requests.

· Vacuums carpet on a daily basis.

· Cleans walls, doors, baseboards and floors on a daily basis.

· Cleans all furniture, lamps, picture frames and mirrors are clean on a daily basis.

· Replaces any light bulbs in lighting fixtures as needed.

· Cleans garbage receptacles and/or ash urns on a daily basis.

· Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably.

· Maintain a professional, neat and organized appearance according to Omni Homestead standards.

· Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.

· Attend all required department trainings and meetings.

· Perform any other duties required by management.

Qualifications:

· Maintain a professional business appearance, attitude, and performance.

· Prior housekeeping experience required or other relevant environmental services experience.

· Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting.

· Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio.

· Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.

· Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.

· Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.

· Must have the ability to report to work on time and when scheduled.

· Must have the ability to stand and/or walk for extended periods of time.

· Must meet standards of appearance and maintain a high level of personal hygiene at all time.

· Ability to communicate both verbally and in writing in English with guests, management, and co-workers.

· Computer literacy to include Payroll systems

Food and Beverage

Overnight Steward

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

This team member is responsible for maintaining a high standard of cleanliness and sanitation in the kitchen. 

Responsibilities:

· Promptly and carefully sort soiled ware so that it can be put through the dish or pot machine properly. Quickly wash all ware and replace in storage areas as designated. Keep dish machine properly cleaned and filled with water per hotel standards.

· De-tarnish/polish silver for proper appearance.

· Clean kettles, tilt skillets, pots and pans promptly and completely so cooks can carry out their work.

· Transport and clean cooking utensils and service ware in order to provide cooks, banquet servers and food servers with appropriate equipment for guests' dining experience.

· Performs duties to maintain kitchen work areas and restaurant equipment and utensils in clean and orderly condition.

· Sweep and mops floors.

· Washes worktable, walls, refrigerators, and meat blocks.

· Separates and removes trash and garbage and places it in designated containers.

· Steam-cleans or hoses-out garbage cans.

· Scrapes food from dirty dishes and washes them by hand or places them in racks or on conveyor to dishwashing machine.

· Runs glasses through dish machine twice.

· Puts away and rotates stock.

· Puts away all clean utensils and stock in designated areas.

· Cleaning and sanitizing all kitchen equipment, stoves, grills, prep tables, etc.

· Cleaning and sanitizing all kitchen area, floors and walls.

· Report inventory to supervisor for supplies and cleaning chemicals.

· Following safety guidelines and proper usage of all cleaning chemicals before, during and after usage which includes proper storage of all chemicals when not in use.

· Report at all times when kitchen equipment not in working order to a supervisor/manager assigned.

· Assist kitchen staff when needed.

· Assist Stewarding Supervisor in organizing and maintaining all inventories of china, glass & silver.

· Attend department meetings and other company required trainings.

· Complete other duties as assigned by management.

Qualifications:

· Strong customer service orientation and skills.

· Ability to work cohesively as part of a team.

· Ability to communicate effectively.

· Excellent safety and sanitation skills.

· Create courteous, friendly, professional work environment.

· Ability and willingness to work a varied schedule which includes working on weekends and holidays.

· Must have unexpired Food Handlers – or obtain upon hire.

· Physical strength and stamina are essential to this position due to the high activity level. Must be able to lift/carry/push/pull up to 50 pounds.

Front Office

PBX Resort Operator

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

This team member will direct phone calls to appropriate personnel and assist all guests and associates in a courteous and professional manner. We are looking for motivated and energetic individuals who love contributing to a winning team. If you have operator / phone agent experience in a hotel environment and a passion for serving others, we would love to speak with you about this role.

Responsibilities:

· Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the resort.

· Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.

· Answer all incoming phone calls to the resort using the proper protocol, greetings and closings as determined by management.

· Take requests from guests or transfer to the appropriate department and assuring requests for maintenance or repairs are logged and promptly dispatched to the corresponding department including following up with the guest regarding all concerns when applicable.

· Demonstrate current knowledge of all key personnel and departmental functions of the resort.

· Assist guests with telephone dialing instructions, or to dial for them using all types of calls including, room to room, local, long distance and/or international dialing using correct protocol.

· Correctly and accurately log all wake-up calls. Perform wake-up calls promptly and on time using appropriate greeting as determined by management.

· To be thoroughly acquainted with the AM and PM checklist.

· Process guest check-outs according to Omni’s Moments of Service and Standard Operating Procedures.

· Be familiar with all systems and equipment as related to the Front Desk

· Accommodate room changes expediently.

· Assist with billing inquiries and be knowledgeable of all details included within guest folios

· Log all guest requests, service deficiencies, and work orders in Synergy and Opera.

· Be thoroughly knowledgeable of all Front Office and PBX Moments of Service scenarios, emergency procedures and execute to standard.

· Be familiar with all hotel amenities (Wireless Internet, Select Guest Program, GHA Discovery Program, Laundry Services, and Omni Kids Program).

· Be familiar with all hotel facilities (F&B Outlets, Membership, Business Center, Gift Shops, Coffee Market, Fitness Center, Spa, and Golf Pro Shops).

· Understand the importance of our Medallia scores.

· Assist management with miscellaneous front office tasks including but not limited to, organizing, filing, and delivering requested items to guests. 

Qualifications:

· Ability to clearly and professionally communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.

· Ability to accurately and efficiently input information into computer systems.

· Ability to work cohesively with co-workers both within and outside of your department.

· Ability to multitask, prioritize, organize and follow up.

· Previous customer service experience and cashiering is preferred.

· Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays

Housekeeping

PM Public Space Attendant

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

To ensure that assigned housekeeping areas are kept clean and fully stocked at all times. This role also services assigned public areas and Associate areas to meet the expectations of the Omni Standards. 

Responsibilities:

· Cleans and stocks linen room / supply closets to appropriate par level.

· Empties GRAs linens and garbage on an hourly basis or as needed.

· Cleans and services all offices.

· Keeps corridors on guest room floors clean and well maintained, helping move tables and trays.

· Cleans vending machine area.

· Moves furniture and supply boxes as needed.

· Completes guest requests.

· Vacuums carpet on a daily basis.

· Cleans walls, doors, baseboards and floors on a daily basis.

· Cleans all furniture, lamps, picture frames and mirrors are clean on a daily basis.

· Replaces any light bulbs in lighting fixtures as needed.

· Cleans garbage receptacles and/or ash urns on a daily basis.

· Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably.

· Maintain a professional, neat and organized appearance according to Omni Homestead standards.

· Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.

· Attend all required department trainings and meetings.

· Perform any other duties required by management. 

Qualifications:

· Maintain a professional business appearance, attitude, and performance.

· Prior housekeeping experience required or other relevant environmental services experience.

· Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting.

· Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio.

· Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.

· Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.

· Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.

· Must have the ability to report to work on time and when scheduled.

· Must have the ability to stand and/or walk for extended periods of time.

· Must meet standards of appearance and maintain a high level of personal hygiene at all time.

· Ability to communicate both verbally and in writing in English with guests, management, and co-workers.

· Computer literacy to include Payroll systems

Engineering

Pool Maintenance Engineer

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

This role will ensure that our resort pools are well-maintained and reflects an image of outstanding quality.


 

Responsibilities:

• Maintain all pools, spas, and fountains in resort.

• Maintain safe and proper water chemistry levels in all water features

• Maintain all equipment associated with pools, spas, and fountains

• Receive direction for calls via radio.

• Assist engineers and mechanics with repairs.

• Clean all work areas after completing job.

• Fill out Daily Work form.

• Have a thorough understanding of Omni fire alarm procedures and other emergencies.

• Have a thorough understanding of Omni House rules and regulations

• Access computer-based building automation system

• Adjust house music levels using house music controls/ fitness room and pool

• Troubleshoot a pool and spa heaters


 

Qualifications:

• Working knowledge of Synergy Program

• Working knowledge of all pool equipment and water chemistry

• Maintain proper inventories of all pool related supplies and chemicals

• Exterior and Interior of hotel. Exposure to extreme hot and cold temperatures.

• High school or equivalent education required.

• Must be able to push and pull carts and equipment weighing up to 250 lbs.

• Must have a flexible availability, to include mornings, evenings, weekends and holidays.

• Valid driver's license.

• Excellent driving record.

• Ability and willingness to work outdoors in inclement weather including rain, snow, wind, and extreme heat.

• Must be willing to subject to a drug screen and MVR background check.




Recreation

Recreation Supervisor

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

The Recreation Supervisor will run the pool operation by monitoring the team of Pool Rentals, Oceanside servers service needs, engaging with guests, and creating memorable vacation moments.


 

Responsibilities:

• Responsible for opening and closing procedures for pool scape- all associates, cleanliness and service opportunities.

• Create and deliver clear stand-up plan for team daily, at start of each shift- Oceanside/ Rentals team

• Take guest reservations, pool and beach rentals and creating a welcoming experience

• Host and assist execution of daily craft offerings, camp themes

• Demonstrate creativity, crowd management quality service with every interaction

• Effectively handling guest complaints and resolving issues with courage and confidence

• Communicate end of day recap to management detailing action items, staff issues, follow-up needed, etc.

• Inspect all department areas daily, monitor cleanliness, organization and reporting of safety hazards with follow-up

• Must be able to work with many different departments to serve our guest needs and requests


 

Qualifications:

• Computer Programs Utilized:

• Kronos (correcting missing punches, time edits)

• Birchstreet (supply ordering)

• Microsoft Outlook/Calendar

• Microsoft Excel

• Resort Suite (reservations, charging tickets)

• Xola

• Working Environment & Physical Demands:

• Exterior and occasionally interior of hotel with exposure to various weather conditions such as extreme heat, cold, rain, wind, sun and darkness with limited lighting.

• Must be able to stand and exert well-paced mobility for up to 6 hours in length.

• Must be able to lift up to 25 lbs. on a regular and continuing basis.

• Must be able to push and pull carts and equipment weighing up to 100lbs. on a regular and continuing basis.

• Must be able to bend, stoop, squat and stretch to fulfill lifting task.




Retail

Retail Sales Agent

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

We're looking for a proactive Retail Sales Agent to join our team on a full-time basis. Responsibilities include assisting customers in product selection, from introduction to sale and beyond, ensuring timely and excellent service. The role involves attending vendor clinics and employee training sessions to enhance the development of the retail team and responding to customer requests promptly with exceptional guest service skills. Additionally, the Sales Agent will assist in receiving merchandise, pricing, merchandising products on the floor, and managing back stock inventory. They will also help with daily replenishment of back stocked products, participate in monthly inventory, and maintain a clean atmosphere in the store. Ideal candidates will have a good understanding of sports activities related to the products being sold, including golf, tennis, and skiing, and be able to contribute to the team effort by accomplishing related tasks as needed. 

Responsibilities:

· Assist customers in product selection in every aspect in a timely fashion. Follow through on sales from introduction of product through sale and beyond when needed.

· Attend all vendor clinics and employee training that will enhance the development of the Retail team.

· Responds to customers requests in a timely fashion and with excellent guest service skills.

· Assist in receiving of all merchandise, including pricing, merchandising product on floor and warehousing back stock.

· Assist in daily replenishment of back stocked product to the sales floor.

· Assist in taking monthly inventory.

· Ensures the store maintains a clean atmosphere by adhering to an established cleaning schedule and taking initiative to maintain an outstanding shop appearance.

· Must have an understanding of sports activities for which products are being sold. This includes golf, tennis, and skiing.

· Contributes to team effort by accomplishing related results as needed.

Qualifications:

· Candidate must be able to work a flexible schedule including nights, weekends and holidays.

· Candidate must be able to stand for long periods of time.

· Candidate must have excellent customer service skills.

Retail

Retail Sales Agent PT

Hot Springs

Part time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

We're looking for a proactive Retail Sales Agent to join our team on a part-time basis. Responsibilities include assisting customers in product selection, from introduction to sale and beyond, ensuring timely and excellent service. The role involves attending vendor clinics and employee training sessions to enhance the development of the retail team and responding to customer requests promptly with exceptional guest service skills. Additionally, the Sales Agent will assist in receiving merchandise, pricing, merchandising products on the floor, and managing back stock inventory. They will also help with daily replenishment of back stocked products, participate in monthly inventory, and maintain a clean atmosphere in the store. Ideal candidates will have a good understanding of sports activities related to the products being sold, including golf, tennis, and skiing, and be able to contribute to the team effort by accomplishing related tasks as needed.


 

Responsibilities:

· Assist customers in product selection in every aspect in a timely fashion. Follow through on sales from introduction of product through sale and beyond when needed.

· Attend all vendor clinics and employee training that will enhance the development of the Retail team.

· Responds to customers requests in a timely fashion and with excellent guest service skills.

· Assist in receiving of all merchandise, including pricing, merchandising product on floor and warehousing back stock.

· Assist in daily replenishment of back stocked product to the sales floor.

· Assist in taking monthly inventory.

· Ensures the store maintains a clean atmosphere by adhering to an established cleaning schedule and taking initiative to maintain an outstanding shop appearance.

· Must have an understanding of sports activities for which products are being sold. This includes golf, tennis, and skiing.

· Contributes to team effort by accomplishing related results as needed.


 

Qualifications:

· Candidate must be able to work a flexible schedule including nights, weekends and holidays.

· Candidate must be able to stand for long periods of time.

· Candidate must have excellent customer service skills.

Recreation

Shooting Club Desk Agent

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Job Description

The Homestead Shooting Club Attendant role provides quality service that exceeds Guest and Member expectations. The Shooting Club attendant works to proactively embrace The Omni Homestead service standards, adhering to safety regulations and gaining the knowledge to assist guests with any needs.


 

Responsibilities

Essential Responsibilities and Functions:

Consistently demonstrate and own any tasks needed to carry out The Omni Service Tradition.

Ensuring that all the Omni MOS standards utilized in all interactions. MOS evaluation tracking, taking minutes and reporting monthly meetings, monthly inventory, Birch street supply orders and other record keeping.

¨ Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and employee partners, damage to our property or the property of others.

Know the correct action to take in the event of an emergency and demonstrate this knowledge by acting appropriately in the event of an emergency.

¨ Know and share information about the resort and activities, demonstrate this knowledge by accurately communicating daily events, hours of operation and resort/activity information to our guests and employee partners

¨ Able to work in a demanding office setting, answering phones, and communicating with guests, season pass holders, members and fellow Associates.

¨ Handle all guest requests with a smile and ensure they are completed in a timely manner

¨ Manage time effectively, in a fast-paced environment, always maintaining professional demeanor.

¨ Possess excellent computer skills

¨ Assist with associate schedules, special event planning and BEO creation.

¨ Assist with guest booking and scheduling.

¨ Associate uniform orders




Secondary Responsibilities and Functions:

¨ Order Supplies [initiating P O requisitions]

¨ Clean and maintain a hygienic and organized work area.

¨ Maintenance/Cleanliness of desk area

¨ Maintaining and recording accurate ammunition records


 

Tools and Equipment:

¨ Computer, radio, Excel, POS

Working Environment:

¨ Shooting club desk and surrounding areas

Recreation

Ski Cashier Attendant

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Responsibilities:

• Provide the best guest service based on Omni Service Standards.

• Daily set-up, operation and cleanliness of Ski School and Hobbits/ Sales desk and Call center.

• A complete understanding of all Ski School Programs and products and how to sell them to our guest.

• Be able to make cash, credit card transactions.

• Administer daily computer system opening and closing in RTP station.

• Frequently assists guests in resolving queries regarding all departments in the ski area including (but not limited to) lifts, ticket/pass sales, rental/repair services, F&B Outlets, retail, Ski School and Hobbits and Ski Patrol.

• Responsible for distributing information to guests and associates for all aspects of the ski area such as trail conditions, events and activities, lift opening and closings.

• Input of Instructor schedules and making schedule changes in RTP.

• Tracking training for staff training at RTP.

• Administer daily closing cash outs and balancing end of day deposits.

• If you are a trained instructor, you may be asked to teach a lesson.

• Have a clear understanding of all resort and ski school policies and procedures based on Omni Resorts standards and staff manual.


 

Qualifications:

• Must have excellent customer service skills.

• Must be able to work weekends and holidays.

• Previous cashier/guest service experience preferred.




Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster. 

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

Recreation

Ski Instructor

Hot Springs

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

To service and teach Alpine Skiing to guest and clients of all ages and abilities, providing an exceptional experience at The Omni Homestead Resort, providing best guest service based on Omni Service Standards


 

Responsibilities:

• Consistently demonstrate and own any and all tasks needed to carry out the Omni MOS. Ensuring that 6 pillars are utilized in all interactions.

• To assist guest with learning and understanding the basic functions of skiing, creating memorable experiences and assisting to develop a passion for this winter sport.

• Be prepared for any lesson that a supervisor assigns, Includes: Group lessons, Private lessons, and Children’s “Bunny School” program

• Know and adhere to the Omni Personal Appearance Standard.

• Report to: 1) Daily Morning Ski school meetings, 2) Any Ski School Group Line up times, and 3) Checking back at ski school desk after ever private lesson taught

• Assist to help guests and other ski area employees

• Must understand Class Management skills which include:

• Safety and Risk Awareness

• Know and teach the “Skiers Responsibility Code”

• Know and teach “Smart Style” Code of ethics for terrain parks

• Educate students on Equipment

• Assess students' proper levels and physical limitations and teach appropriately

• Conduct proper Lift Loading procedures

• Use proper “Terrain Choice” for students and instructors “free skiing”

• Handle all Accidents with students, guests, and yourself with proper reporting procedures for all accidents

• Have knowledge of all Ski School Programs that are offered at The Omni Homestead Snow Sports school


 

Qualifications:

• Be Proficient and current to teach all levels that you are qualified for based on PSIA/AASI standards

• Demonstrate proficient skiing and/or snowboarding skills at a strong “Blue Level” based on Homestead Ski area ability levels

• Strong Communications and personal relationship skills required




Recreation

Ski Lift Operations Attendant

Hot Springs

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:
To ensure that the hotel guest, associates, and snow sports area property are maintained in a safe 
and secure environment. To ensure the loading and unloading ramps are at proper heights, aid in 
guest loading and unloading, and maintain the proper function of the lift during operation hours.




Responsibilities:
• Operate aerial and surface lifts
• Assists loading and unloading of all passengers.
• Grooms and maintains all loading and unloading areas for surface and aerial lifts.
• Ensures maximum guest, associates, and snow sports area safety and security at all times.
• Be courteous, tactful, and helpful, but firm in enforcing snow sports area policies and 
procedures.
• Report hazards at all times and mark then as required.
• Remain for sweep at sessions end and only leave post once lead patrol/hill captain have 
approved all clear.
• Assist with lift lines.
• Keep lift shacks clean.
• Promote safe, controlled skiing and snowboarding
• Assist Lift/Snow making supervisor when needed and should be aware of extra duties such 
as shoveling snow, placing bamboo, and other duties as needed.
• Operate all lifts in an efficient, effective, and dignified manner
• Monitor lift load/unload stations in order to keep a clear load/unload area.
• Assist any passenger that may need instruction on how to use the lift.
• Wear neat, clean, conventional ski wear that is in good condition.
• Also may work tubing station and mini snowmobiles
• Tools and Equipment:
      o Radio
      o Snow shovel, Drill, Snowmobile
• Working Environment:
      o Snowsports area with exposure to weather conditions.


Qualifications:
• Base area of the ski area and beyond where a lift may be on the mountain.
• Exterior of the main ski lodge with exposure to weather conditions.
• Exposure to large machinery - the chairlift

Recreation

Ski Patrol

Hot Springs

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

Ski Patrol is responsible for the overall safety and security of the snow sports area and is expected to check all open trails for hazards, bamboo placed if needed and/or removed in snow making areas, removing any obstructions on open terrain and report snow conditions to lead patrol/hill captain, lift supervisor, and Director of Recreation. All Ski Patrol team members are responsible for responding immediately to emergency incidents.


 

Responsibilities:

• Responsible for opening and closing the trails.

• Responsible for marking and removing any hazards on trails.

• Respond to medical emergencies on the mountain as well as on property.

• Other duties and responsibilities as assigned by the patrol director.


 

Qualifications:

• High school diploma or equivalent.

• Minimum qualification of first responder.

• Current OEC certification/EMT or above.

• Must be advanced/expert skier/snowboarder.

• Must be able to work in a crowded, fast-paced environment.

• Must be able to stand and walk for long periods of time indoors and outdoors.

• Ability to work nights, weekends, and holidays.




Recreation

Ski Rental Attendant

Hot Springs

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

The Ski Rental Attendant is responsible for assisting guests in obtaining rental equipment for the Mountain Lodge Operations and is expected to ensure proper fitting for skis, boots, snowboards and accessories.


 

Responsibilities:

• Must have full familiarity with rental options and prices.

• Must have full knowledge of equipment uses and skis and snowboards.

• Station set-up and tools.

• Calculate dins and adjust binding for each guest.

• Perform any other duties as assigned by the rental manager.

• Check every binding with a boot for each rental.

• Inform each guest how to use the equipment rented.

• Give each guest a return slip and inform guest of ski number.

• Provide services to guests.

• Be pleasant, smile and greet all guests, using surnames when obtained.


 

Qualifications:

• High school diploma or equivalent.

• Must provide excellent service to internal and external customers.

• Must have excellent oral and written communication skills.

• Must be attentive to detail.

• Must have the ability to adapt to unexpected situations.

• Must be able to remain calm and portray a friendly demeanor in stressful situations.

• Must be able to work a flexible schedule including weekends, holidays and occasional evenings.




Recreation

Snowboard Instructor

Hot Springs

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

To service and teach Alpine Snowboarding to guest and clients of all ages and abilities, providing an exceptional experience at The Omni Homestead Resort, providing best guest service based on Omni Service Standards


 

Responsibilities:

• Consistently demonstrate and own any and all tasks needed to carry out the Omni MOS. Ensuring that 6 pillars are utilized in all interactions.

• To assist guest with learning and understanding the basic functions of snowboarding, creating memorable experiences and assisting to develop a passion for this winter sport.

• Be prepared for any lesson that a supervisor assigns, Includes: Group lessons, Private lessons, and Children’s “Bunny School” program

• Know and adhere to the Omni Personal Appearance Standard.

• Report to: 1) Daily Morning Ski school meetings, 2) Any Ski School Group Line up times, and 3) Checking back at ski school desk after ever private lesson taught

• Assist to help guests and other ski area employees

• Must understand Class Management skills which include:

• Safety and Risk Awareness

• Know and teach the “Skiers Responsibility Code”

• Know and teach “Smart Style” Code of ethics for terrain parks

• Educate students on Equipment

• Assess students' proper levels and physical limitations and teach appropriately

• Conduct proper Lift Loading procedures

• Use proper “Terrain Choice” for students and instructors “free skiing”

• Handle all Accidents with students, guests, and yourself with proper reporting procedures for all accidents

• Have knowledge of all Ski School Programs that are offered at The Omni Homestead Snow Sports school


 

Qualifications:

• Be Proficient and current to teach all levels that you are qualified for based on PSIA/AASI standards

• Demonstrate proficient skiing and/or snowboarding skills at a strong “Blue Level” based on Homestead Ski area ability levels

• Strong Communications and personal relationship skills required




Recreation

Snowmaker

Hot Springs

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

The Snowmaker is responsible for the proper maintenance and care of the resort grounds and ski trails as directed by the Recreation Supervisors or Managers.


 

Responsibilities:

• During pre-season, operate chainsaws, weed trimmers and other tree removal equipment in a safe manner.

• During snowmaking season, operate all snowmaking equipment in a safe and efficient manner.

• Set up, break down and move snowmaking equipment around the mountain to expand trail count.

• Ensure a high-quality snow product throughout all weather conditions.

• Operate all vehicles including snowmobiles and ATVs in a safe manner.

• Perform basic snowmaking equipment maintenance.

• Must be flexible with weekly schedule.

• Temporary/ seasonal housing available.


 

Qualifications:

• Strong organizational skills with ability to multi-task within a fast-paced environment.

• Subject to long periods of walking and standing.

• Ability to lift and carry up to 50 pounds.

• Must be able to walk up and down steep mountain terrain in a variety of winter weather conditions

• Sets a standard by being to work on time and when scheduled.

• Creates a team environment in order to ensure a quality product.

• Provides constructive feedback to crew-members.

• Works safety around all equipment including high-pressure air and water.

• Safely operates snowmobiles and avoids open terrain when at all possible.

• Reports any unsafe instances to a supervisor.

• Maintains a professional attitude and appearance.

• Constantly remembers that they are an essential part of the mountain operation and respects other departments.

• Demonstrates initiative and versatility.

• Has a strong knowledge of the job and can effectively train others.

• Mechanical experience and hydraulic knowledge are required.

• Must be available to work flexible hours to include nights, weekends, and holidays.




Spa

Spa Desk Agent

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

The Spa Front Desk Agent ensures a high standard of service and hospitality in the Spa Reception and Retail area. Successfully introduces and schedules Spa services and operations through direct contact, either in person or by phone/email with Resort, or local guests, members, and staff to maximize member/guest satisfaction and revenue.

Responsibilities:

· Greet and welcome all guests coming into the Spa.

· Handle all the billing and point-of-sale functions for spa services and retail sales.

· Maintain a sense of order and efficiency for Spa operation via proper scheduling of guest and staff appointments.

· Assist with scheduled retail inventory.

· Maintain the orderliness, cleanliness and presentation of the Spa Reception and Retail.

· Provide personal attention and ensure a pleasant visit for each guest.

· Be the initial and complete source of information regarding everything that is available in the Spa and all procedures to ensure guest comfort.

· Attend all required department trainings and meetings.

· Perform any other duties required by management.

Qualifications:

· Ability to stand for the entire scheduled shift.

· Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends, and holidays.

· Must be passionate about providing warm, engaging, and personalized service.

· Must meet standards of appearance and always maintain a high level of personal hygiene.

· Must possess the ability to handle stressful and busy hotel operations. Ability to always maintain a positive and professional demeanor and composure.

Spa

Spa Desk Agent PT

Hot Springs

Part time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

The Spa Front Desk Agent ensures a high standard of service and hospitality in the Spa Reception and Retail area. Successfully introduces and schedules Spa services and operations through direct contact, either in person or by phone/email with Resort, or local guests, members, and staff to maximize member/guest satisfaction and revenue.

Responsibilities:

· Greet and welcome all guests coming into the Spa.

· Handle all the billing and point-of-sale functions for spa services and retail sales.

· Maintain a sense of order and efficiency for Spa operation via proper scheduling of guest and staff appointments.

· Assist with scheduled retail inventory.

· Maintain the orderliness, cleanliness and presentation of the Spa Reception and Retail.

· Provide personal attention and ensure a pleasant visit for each guest.

· Be the initial and complete source of information regarding everything that is available in the Spa and all procedures to ensure guest comfort.

· Attend all required department trainings and meetings.

· Perform any other duties required by management.

Qualifications:

· Ability to stand for the entire scheduled shift.

· Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends, and holidays.

· Must be passionate about providing warm, engaging, and personalized service.

· Must meet standards of appearance and always maintain a high level of personal hygiene.

· Must possess the ability to handle stressful and busy hotel operations. Ability to always maintain a positive and professional demeanor and composure.

Spa

Spa Locker Room Attendant Female

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

The Spa Attendant is responsible for maintaining cleanliness throughout the Spa and Fitness Center while providing superior guest service in an environment of relaxation and comfort.


 

Responsibilities:

• Consistently demonstrates Omni’s associate commitments in delivering the best guest service and spa experience.

• Maintain cleanliness and neatness of the facility, inside locker room, fitness center and spa hallways

• Know basic front desk operations: including assisting guests with locker set-up, robes and sandals

• Perform daily general cleaning and minor maintenance tasks in the facility

• Responsible for opening and closing of the sauna, steam room and whirlpool areas and their daily sanitation

• Responsible for the general opening of the Spa facility (turning on lights, music, steam, etc.)

• Replenishes guest amenities, robes, cleaning and disinfecting sandals, and towels when necessary

• Maintain the supplies in the locker rooms i.e. water, razors, Q-tips

• Provide list to Supervisor/Manager when supplies are getting low

• Maintain laundry inventory and keep linens at high levels

• Monitor lounge for guest comfort levels

• Maintain linens in spa dispensary for therapists by folding and stocking of linens

• Maintain bathrooms and restock supplies as needed

• Responsible for checking in guests, providing guest orientation, and ensuring all linen towels and beverages are always clean, prepared and well stocked.

• Maintain high standards in all guest areas.

• Perform the mineral soak treatment.


 

Qualifications:

• Knowledge of facility layout and ability to provide directions within the hotel.

• Ability to work under pressure and maintain a positive attitude.

• Maintain friendly, professional, congenial personality.

• Flexibility in regards to scheduling. Responsible and dependable.

• Basic computer knowledge/skills

• Ability to make good decisions.

• Team player.

• Past Experience preferred, but not required.

• Must be able to lift, hold, and carry 31-40 pounds

• Must have availability to work Saturdays and Sundays, holidays, mornings and evening shifts.




Spa

Spa Locker Room Attendant Female PT

Hot Springs

Part time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

The Spa Attendant is responsible for maintaining cleanliness throughout the Spa and Fitness Center while providing superior guest service in an environment of relaxation and comfort.

Responsibilities:

• Consistently demonstrates Omni’s associate commitments in delivering the best guest service and spa experience.

• Maintain cleanliness and neatness of the facility, inside locker room, fitness center and spa hallways

• Know basic front desk operations: including assisting guests with locker set-up, robes and sandals

• Perform daily general cleaning and minor maintenance tasks in the facility

• Responsible for opening and closing of the sauna, steam room and whirlpool areas and their daily sanitation

• Responsible for the general opening of the Spa facility (turning on lights, music, steam, etc.)

• Replenishes guest amenities, robes, cleaning and disinfecting sandals, and towels when necessary

• Maintain the supplies in the locker rooms i.e. water, razors, Q-tips

• Provide list to Supervisor/Manager when supplies are getting low

• Maintain laundry inventory and keep linens at high levels

• Monitor lounge for guest comfort levels

• Maintain linens in spa dispensary for therapists by folding and stocking of linens

• Maintain bathrooms and restock supplies as needed

• Responsible for checking in guests, providing guest orientation, and ensuring all linen towels and beverages are always clean, prepared and well stocked.

• Maintain high standards in all guest areas.

• Perform the mineral soak treatment.


 

Qualifications:

• Knowledge of facility layout and ability to provide directions within the hotel.

• Ability to work under pressure and maintain a positive attitude.

• Maintain friendly, professional, congenial personality.

• Flexibility in regards to scheduling. Responsible and dependable.

• Basic computer knowledge/skills

• Ability to make good decisions.

• Team player.

• Past Experience preferred, but not required.

• Must be able to lift, hold, and carry 31-40 pounds

• Must have availability to work Saturdays and Sundays, holidays, mornings and evening shifts.




Spa

Spa Locker Room Attendant Male

Hot Springs

Full time

Spa Locker Room Attendant Male FT
Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

The Male Spa Attendant is responsible for maintaining cleanliness throughout the Spa and Fitness Center while providing superior guest service in an environment of relaxation and comfort.


 

Responsibilities:

• Consistently demonstrates Omni’s associate commitments in delivering the best guest service and spa experience.

• Maintain cleanliness and neatness of the facility, inside locker room, fitness center and spa hallways

• Know basic front desk operations: including assisting guests with locker set-up, robes and sandals

• Perform daily general cleaning and minor maintenance tasks in the facility

• Responsible for opening and closing of the sauna, steam room and whirlpool areas and their daily sanitation

• Responsible for the general opening of the Spa facility (turning on lights, music, steam, etc.)

• Replenishes guest amenities, robes, cleaning and disinfecting sandals, and towels when necessary

• Maintain the supplies in the locker rooms i.e. water, razors, Q-tips

• Provide list to Supervisor/Manager when supplies are getting low

• Maintain laundry inventory and keep linens at high levels

• Monitor lounge for guest comfort levels

• Maintain linens in spa dispensary for therapists by folding and stocking of linens

• Maintain bathrooms and restock supplies as needed

• Responsible for checking in guests, providing guest orientation, and ensuring all linen towels and beverages are always clean, prepared and well stocked.

• Maintain high standards in all guest areas.

• Perform the mineral soak treatment.


 

Qualifications:

• Knowledge of facility layout and ability to provide directions within the hotel.

• Ability to work under pressure and maintain a positive attitude.

• Maintain friendly, professional, congenial personality.

• Flexibility in regards to scheduling. Responsible and dependable.

• Basic computer knowledge/skills

• Ability to make good decisions.

• Team player.

• Past Experience preferred, but not required.

• Must be able to lift, hold, and carry 31-40 pounds

• Must have availability to work Saturdays and Sundays, holidays, mornings and evening shifts.




Special Events

Special Events Attendant On Call

Hot Springs

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

The Omni Special Events Attendant is dedicated to providing quality service that exceeds Guest and Member expectations. The attendant works to create guests for life, by proactively embracing The Omni service standards, adhering to safety regulations, and gaining the knowledge to assist guests with all needs.


 

Responsibilities:

· Consistently demonstrate and own any and all tasks.

· Ensuring that warmth, personalization, proactivity and awareness are utilized in all interactions with Omni guest and members

· Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and employee partners, damage to our property or the property of others. Know the correct action to take in the event of an emergency and demonstrate this knowledge by acting appropriately in the event of an emergency.

· Know and share information about the resort and activities, demonstrate this knowledge by accurately communicating daily events, hours of operation and resort/activity information to our guests and employee partners

· Set up and facilitation of Special Events including children’s crafts, cookie decorating, painting activities, tiedye,, bingo, family game nights, limbo, lawn games, etc

· Register and check guests in for events using Resort Suite

· Clean and sanitize event spaces before and after guest arrival

· Help with daily operations of Special Event weekends, including but not limited to setup, registration, ringing up tickets, booking events, tearing down, etc

· Working weekends and holidays is required for this position.

· Opportunities may arise where attendants are asked to dress up as characters for various events

· and any other task assigned by management

· Tools and Equipment:

         o Craft Supplies (glue dots, foam, Popsicle sticks, beads, construction paper, glue gun, paint, dye, etc.)

         o Bell carts, dolly cart, and wagons

         o Computer

         o Telephone

         o Printer

         o Puzzle, Bingo, Lawn Games

         o Costumes

         o Inflatable Movie Screen/Projector/DVD player

· Working Environment:

         o The Special Events Attendant should be prepared to work both indoors and outdoors, spending the majority of the shift on their feet.


 

Qualifications:

· Ability to sit or stand or walk for most of the shift

· Lift over 15 pounds

· Customer service skills

· Working weekends and holidays are required

Special Events

Special Events Supervisor

Hot Springs

Part time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

The Omni Special Events Supervisor oversees the planning, coordination, and execution of resort activities and special events. This position leads and supports the Special Events team in delivering memorable guest experiences while upholding Omni service standards, safety procedures, and operational expectations.

Responsibilities:

• Supervise, train, and support Special Events Attendants to ensure high-quality guest service and successful event execution.

• Coordinate daily activities, special events, seasonal programming, and holiday events.

• Oversee event setup, registration, ticket sales, bookings, guest check-in, and breakdown.

• Lead activities such as children's crafts, cookie decorating, painting, tie-dye, bingo, family game nights, lawn games, and movie nights.

• Assist with staff scheduling, task assignments, event coverage, and daily operational planning.

• Ensure team members demonstrate warmth, personalization, proactivity, and awareness in all guest interactions.

• Maintain knowledge of resort amenities, activities, schedules, and hours of operation.

• Monitor event spaces for cleanliness, organization, and safety before, during, and after activities.

• Manage event supplies, equipment, inventory, and departmental organization.

• Address guest concerns, resolve service issues, and identify opportunities to improve guest satisfaction.

• Communicate with resort departments and management to ensure successful event operations.

• Follow safety and emergency procedures and ensure team compliance.

• Perform other duties assigned by management.

Tools and Equipment:

Craft supplies, games, costumes, carts and wagons, computers, telephones, printers, Resort Suite, and audiovisual equipment.

Working Environment:

This position requires working indoors and outdoors, standing and walking for extended periods, and lifting items over 15 pounds. Weekend, holiday, and evening availability is required. Participation in themed events and wearing costumes may be necessary.

Qualifications:

• Previous hospitality, recreation, or event experience preferred.

• Supervisory, leadership, or training experience preferred.

• Strong customer service, communication, organization, and problem-solving skills.

• Ability to lead a team and manage multiple responsibilities in a fast-paced environment.

• Ability to stand, walk, and lift over 15 pounds.

• Basic computer skills and willingness to learn resort systems.

• Flexibility to work weekends, holidays, and varying shifts.

• Commitment to Omni service standards, teamwork, safety, and exceptional guest experiences.




Food and Beverage

Steward

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

This team member is responsible for maintaining a high standard of cleanliness and sanitation in the kitchen.


 

Responsibilities:

· Promptly and carefully sort soiled ware so that it can be put through the dish or pot machine properly. Quickly wash all ware and replace in storage areas as designated. Keep dish machine properly cleaned and filled with water per hotel standards.

· De-tarnish/polish silver for proper appearance.

· Clean kettles, tilt skillets, pots and pans promptly and completely so cooks can carry out their work.

· Transport and clean cooking utensils and service ware in order to provide cooks, banquet servers and food servers with appropriate equipment for guests' dining experience.

· Performs duties to maintain kitchen work areas and restaurant equipment and utensils in clean and orderly condition.

· Sweep and mops floors.

· Washes worktable, walls, refrigerators, and meat blocks.

· Separates and removes trash and garbage and places it in designated containers.

· Steam-cleans or hoses-out garbage cans.

· Scrapes food from dirty dishes and washes them by hand or places them in racks or on conveyor to dishwashing machine.

· Runs glasses through dish machine twice.

· Puts away and rotates stock.

· Puts away all clean utensils and stock in designated areas.

· Cleaning and sanitizing all kitchen equipment, stoves, grills, prep tables, etc.

· Cleaning and sanitizing all kitchen area, floors and walls.

· Report inventory to supervisor for supplies and cleaning chemicals.

· Following safety guidelines and proper usage of all cleaning chemicals before, during and after usage which includes proper storage of all chemicals when not in use.

· Report at all times when kitchen equipment not in working order to a supervisor/manager assigned.

· Assist kitchen staff when needed.

· Assist Stewarding Supervisor in organizing and maintaining all inventories of china, glass & silver.

· Attend department meetings and other company required trainings.

· Complete other duties as assigned by management.


 

Qualifications:

· Strong customer service orientation and skills.

· Ability to work cohesively as part of a team.

· Ability to communicate effectively.

· Excellent safety and sanitation skills.

· Create courteous, friendly, professional work environment.

· Ability and willingness to work a varied schedule which includes working on weekends and holidays.

· Must have unexpired Food Handlers – or obtain upon hire.

· Physical strength and stamina are essential to this position due to the high activity level. Must be able to lift/carry/push/pull up to 50 pounds.

Food and Beverage

Stewarding Box Truck Driver

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Purpose:

         To ensure all the equipment and food required for the function(s) is available to the waiters at the appropriate time.


 

Essential Functions:

• Prepare for functions on shift.

• Set up Breakdown Stations.

• Assist with Plate up.

• After function breakdown.

• Drive box truck to scheduled locations

• Load and Unload box truck

• Maintaining a high standard of cleanliness in all areas of the back-of-the-house in accordance with the Department of Health.

Qualifications:

· Valid Virginia driver's license.

· Excellent driving record.

· Strong customer service skills.

· Ability to understand and speak basic English in order to communicate with guests and co-workers.

· Ability to stand for 8 hours, walk and run in a fast pace.

· Ability to lift up to 50 lbs.

· Ability and willingness to work outdoors in inclement weather including rain, snow, wind, and extreme heat.

· Ability and willingness to work a varied schedule, including days, evenings, weekends, and holidays.

· Must reside within 50 miles of the hotel.

· Must be willing to subject to a drug screen and MVR background check.

· Must be able to work weekends

Tools and Equipment:

• Coffee maker/urn, beverage machines, bus trays, dishware, silverware, glassware, queen-mary cart, broom, mop, bucket, cart, 

Working Environment:

• Interior of hotel, in all Food and Beverage areas, with exposure to humidity and extreme temperatures.

• Exposure to Food and Beverage hazardous cleaning chemicals. 

• Exposure to food items and beverages.




Purchasing

Storeroom and Receiving Attendant

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

To ensure that all food items received meet the approved criteria established by the hotel Food and Beverage/Purchasing Departments.  Conducts a thorough, but prompt, inspection of every delivery to ascertain proper specification factors to determine acceptability. 

Responsibilities:

• Check shipment by comparing it with Daily Order Sheet and invoice to ensure that what we are receiving is what was ordered (quantity, price, quality state, size, count, weight tolerance and acceptable expiration date).

• Submit daily a progress report to Purchasing for outstanding deliveries.

• Direct the traffic of all incoming items until they have been properly dated, priced, labeled or tagged.  The pricing procedure is to be done by the Receiving Agent, Storeroom Manager or Assistant Purchasing Manager only.  All items will be priced out "as purchased", i.e., per each, per pound, per case.

• Labels all incoming bread and bakery deliveries as to outlet or banquet function.

• Conduct random spot-checks of all perishable items for proper storing and packaging to guard against quality loss due to over-exposure to storage temperatures, improper rotation, etc.

• Assists and directs inventory documentaries along with the Storeroom Manager as necessary.

• Assists Storeroom Clerks in filling requisitions and sanitation maintenance daily.

• Assist in conducting End-Of-Month Physical Inventory.  

Qualifications:

Valid Virginia driver's license.

Excellent driving record.

Must be flexible and available to work AM/and or PM/ shifts, weekends, and holidays (25-30 hours/week).

• Excellent customer service and Computer skills.

• Must have excellent verbal and written communication skills. Basic math is required. 

• Hotel experience preferred

• Physical Requirements:

• Ability to sit and stand for long periods of time.

• Ability to bend and lift items of moderate to heavy weight, minimum of 50lbs.

• Working Environment:

• Interior of hotel and loading dock.

• Exposure to various weather conditions

• Exposure to walk-in coolers.

• Tools & Equipment:

• Experience with Birch Street & MS Office preferred

• Computer, copy machine

• Hand truck, lift-jack and dolly




Transportation

Transportation Supervisor

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

To provide a welcoming environment and efficient valet services in accordance with guest’s and Omni expectations.


 

Responsibilities:

• Provide our guests with an exceptional arrival and departure experience that makes them feel welcome.

• Engages the guest to provide superior guest service.

• Ensures the valets are staged to maximize the guest experience.

• Manages the traffic at the front of the hotel.

• Supervise the valet and front drive staff.

• Coordinates activity in the drive with the Guest Service Agents to ensure timely delivery of luggage and guest vehicles.

• Conduct key audit with the Valet team at the end of each shift.

• Conduct safety checks on parked vehicles.

• Maintains the cleanliness of the front of the hotel.

• Notifies the Front Desk and Guest Services of VIP arrivals whenever possible.

• Loads the baggage in the cars for departing guests.

• Maintains a clean and orderly appearance of the work area at all times.

• Other duties as assigned.


 

Qualifications:

• Must be 21 years of age

• Must have a valid driver's license with an official motor vehicle record that meets the recommended criteria outlined by our insurance carrier. *Required

• Minimum of 6 months hospitality or related industry experience

• Must be able to operate both standard and automatic transmissions.

• Demonstrate strong customer service skills.

• Ability to communicate clearly and effectively in a courteous manner.

• Exceptional customer service skills: smile, welcoming attitude, ability to engage and make a great first impression.

• Excellent grooming and body language to represent the Omni brand.

• Ability to multi-task, work well under pressure in a fast-paced environment.

• Ability to work outdoors in all weather conditions.

• Ability to stand for prolonged periods during shift.

• Must have an excellent driving record.

• Must have a valid Texas driver’s license.

• Must be able to work flexible schedules including days, evenings, weekends and holidays.

• Previous leadership or supervisory experience strongly preferred.

• Previous related experience highly preferred.

• Must be willing to subject to a drug screen and MVR background check

Recreation

Tubing Hill Operations Attendant

Hot Springs

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

The Tubing Hill Operations Attendant plays a crucial role in ensuring guests are informed about scheduled activities at the tubing hill. This outdoor position is fast-paced and active, requiring excellent customer service skills. The attendant is also responsible for handling cash transactions and executing daily closing procedures, ensuring a smooth and enjoyable experience for all guests.


 

Responsibilities:

• Informing Guests of equipment rentals and scheduled activities

• Responsible for checking rental waivers are fully completed by the guest

• Responsible for supervision and maintenance of tubing hill and ice skating

• Checking paperwork and entering information into RTP

• Sizing and issuing proper equipment to guests

• Handling money, making change, posting room charges, cashing out and making cash drops

• Daily inspection and upkeep of building and surrounding areas, tubing hill, fire pits and skating rink; which could include snow removal


 

Qualifications:

• Must have excellent interpersonal skills.

• Must provide excellent service to internal and external customers.

• Must be attentive to detail and have excellent communication skills

• Must be available to work flexible hours to include nights, weekends, and holidays.




Transportation

Valet Driver

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

To park and return guests vehicles promptly, courteously and safely.


 

Responsibilities:

· Complete parking garage forms.

· Park guests' vehicles.

· Retrieve guests' vehicles.

· Assist guests with luggage when necessary.

· Urgently assists Doorpersons in greeting our guests with undivided attention and open doors whenever possible.

· Assist in front drive activities as directed by Doorpersons.

· Other duties as assigned.


 

Qualifications:

· Valid Virginia driver's license.

· Excellent driving record.

· Ability to drive vehicles with automatic and with manual transmissions.

· Strong customer service skills.

· Ability to understand and speak basic English in order to communicate with guests and co-workers.

· Ability to stand for 8 hours, walk and run in a fast pace.

· Ability to lift up to 50 lbs.

· Ability and willingness to work outdoors in inclement weather including rain, snow, wind, and extreme heat.

· Ability and willingness to work a varied schedule, including days, evenings, weekends, and holidays.

· Must reside within 50 miles of the hotel.

· Must be willing to subject to a drug screen and MVR background check.

· Must be able to work weekends


 

Transportation

Valet Manager

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

The Valet Manager’s primary responsibility is to maintain the resort vehicle fleet and manage the guest experience related to on property shuttle service and valet parking. This individual will proactively embrace and comply with the company culture through processes, training and supervision. 

Responsibilities:

• Gather all the details needed for the day and plan for efficiency for the day

• Proactively manage the Resort Shuttle fleet on a day-to-day basis for all calls and shuttle runs to off property events.

• Ensure scheduling meets the needs of business levels

• Responsible for the safe and timely transporting guests and associates

• Responsible for overseeing picking up and dropping off guests and associates from airports as needed

• Ensure that guest vehicles are parked and retrieved in a safe and efficient manner

• Ensure that all company vehicles are cleaned and maintained

• Answer phones and communicate with guests and associates.

• Ensure staff are current on all CDL requirements

• Demonstration and ownership in all tasks needed to carry out Omni Hotels and The Homestead Service Standards, constantly embracing ways to create guests for life.

• Demonstrate an ability to serve multiple guest needs in an organized and efficient manner.

• Interview, select, train, supervise and counsel transportation staff to ensure the efficient operation of the department.

• Organizes and conducts pre-shift and department meetings, communicating pertinent information to the staff and ensuring that all associates meet grooming standards and have the necessary tools to deliver service.

• Supervise, Empower, Lead, Coach and Motivate the Transportation team towards achieving exceptional guest service results and complete associate engagement.

• Ensure thorough communication and understanding with guests and other departments.

• Establish and accomplish departmental goals.

• Assist in managing all financial aspects of the Transportation Department, including labor and expenses.

• Train and coordinate all duties for Transportation staff in areas of responsibility. Schedule and conduct training and coordinate all responsibilities for associates.

• Participate in the preparation of the Transportation operational budgets.

• Aware of all safety precautions and procedures to ensure a safe atmosphere for guests and associates.

• Assists guests with accident reporting and general liability claims for Transportation accidents

• Maintain consistent Associate recognition and incentive programs.

• Compliance with all Omni mandated training programs for Associates.

• Perform any and all other duties assigned and/or required by management

Qualifications:

• Previous management experience required, preferably in a valet parking setting.

• Minimum 2 years of supervisory experience.

• Hospitality experience preferred.

• Possess excellent customer service skills, outgoing and enthusiastic personality.

• Demonstrate exceptional oral and written communication skills in English.

• Intermediate knowledge of: Internet, Microsoft Word and Excel; Opera; Windows Operating System.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

• Ability to deal with problems involving a few concrete variables in standardized situations

• Demonstrate attention to detail, organization, and ability to work in a fast-paced environment.

• Display critical/creative thinking skills and good judgment at all times.

• Possess knowledge of local area and surrounding attractions

• Demonstrate a guest-driven service style with a sense of urgency in interactions, execution and recovery.

• Possess knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction as it relates to Medallia department metrics.

• Must be able to drive automatic and manual transmission.

• Must have and maintain a safe driving record as defined by Omni's policy.

• Must be willing to take and pass a drug screen. and MVR background check.




Spa

Warm Springs Pools Attendant

Hot Springs

Part time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Responsibilities:

• Checking guests in and out, as well as providing guest orientation

• Scheduling appointments, in accordance with Omni Hotel & Resorts Moments of Service.

• Cash handling

•    Responsible for opening and closing of all areas of the Warm Springs Pools

• Know and share information about the resort and activities, demonstrate knowledge by accurately communicating daily events, hours of operation, and resort/activity information to our guests

• Educating guests regarding history, mineral properties, and benefits of soaking in the Warm Springs Pools

• Maintain a clean, aesthetically desirable and safe environment which meets the Omni Standards of Operations

• Maintain bathrooms and restock supplies as needed.

• Know and adhere to the Omni Personal Appearance Standard

• Other clerical duties as needed

Requirements:

• Customer service experience is highly preferred.

• High school diploma or equivalent.

• Must be proficient with Microsoft Office.

• Must be able to communicate effectively in a professional business environment.

• Must have the ability to stand for 7 hours per day.

• Ability to lift, carry, push, pull 30 lbs.

• Ability to work a flexible schedule, to include AM/PM shift, weekends, holidays.




Engineering

Water Treatment Plant Manager

Hot Springs

Full time

Water Treatment Plant Manager - Class III
Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

The Class III Water Treatment Plant Supervisor is responsible for the safe, efficient, and reliable operation of a municipal water treatment plant serving the Hot Springs community. This position provides day-to-day leadership and supervision of three water treatment employees while remaining actively involved in plant operations. The Supervisor ensures compliance with all applicable Virginia Department of Health and regulatory requirements, maintains water quality and treatment standards, coordinates maintenance and repairs, and supports the continued reliability of the water treatment system. This is a hands-on leadership position requiring sound judgment, technical expertise, and a strong commitment to public health and safety.

Responsibilities

• Direct and oversee the daily operation of the Class III water treatment plant and related equipment and facilities.

• Supervise, schedule, train, coach, and evaluate three water treatment employees.

• Monitor treatment processes, water quality, chemical usage, equipment performance, and operating conditions.

• Perform and oversee required sampling, testing, recordkeeping, reporting, and regulatory compliance activities.

• Ensure compliance with Virginia Department of Health, state, and federal drinking water regulations and applicable permits.

• Identify and troubleshoot operational issues and respond appropriately to equipment failures, water quality concerns, and emergency situations.

• Coordinate preventative maintenance, repairs, equipment replacement, and outside contractor activities.

• Maintain accurate plant operating records, logs, inventories, and other required documentation.

• Monitor chemical and supply inventories and assist with purchasing and budget development.

• Establish and maintain safe work practices and ensure employees follow applicable safety procedures.

• Develop and maintain employee knowledge and competency through ongoing training and hands-on instruction.

• Assist with planning for capital improvements and long-term needs of the water treatment facility.

• Participate in an on-call or emergency response rotation as required.

• Perform other duties as assigned.

Qualifications

• Virginia Class III Waterworks Operator License required.

• Minimum of three years of experience in water treatment plant operations, preferably in a municipal or public water system.

• Demonstrated knowledge of water treatment processes, chemical treatment, water quality monitoring, equipment operation, and regulatory requirements.

• Previous supervisory or lead experience preferred.

• Ability to interpret and comply with Virginia Department of Health and applicable federal drinking water regulations.

• Strong troubleshooting, decision-making, organizational, and communication skills.

• Ability to supervise, train, and develop employees effectively.

• Ability to maintain accurate records and complete required regulatory documentation.

• Ability to work independently and respond effectively to emergency and after-hours situations.

• Valid driver's license required.




Food and Beverage

Wine Steward

Hot Springs

Part time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview: 

Join the award-winning Omni Homestead Resort & Spa as a Wine Tasting Host for the Virginia Wine Experience, a premier destination celebrating the best of Virginia’s vineyards. We’re seeking a passionate, engaging individual to lead wine tastings, private group sessions, and educational experiences that highlight the rich heritage and flavors of Virginia wine.

Responsibilities:

• Lead daily wine tastings and private group sessions with enthusiasm and expertise

• Educate guests on Virginia wine regions, varietals, and tasting techniques

• Create a warm, welcoming, and informative environment for all guests

• Assist with retail sales and maintain a polished, organized tasting room

• Collaborate with resort staff to support special events and wine-focused experiences

Qualifications:

• Prior wine knowledge or sommelier training preferred, but not required

• Strong public speaking and interpersonal skills

• Ability to lead engaging group experiences with confidence and charm

• Passion for hospitality, storytelling, and Virginia’s wine culture

• Must be 21+ and able to work evenings, weekends, and holidays as needed




Spa

Yoga Instructor

Hot Springs

Full time

Enjoy More Than Just a Job at The Omni Homestead Resort!

When you join our team, you become part of a destination full of opportunities, experiences, and perks. Enjoy exclusive associate discounts on resort activities and experiences, special rates on overnight stays, and savings on food and beverages throughout the resort. Experience the best of The Omni Homestead while enjoying the benefits of being part of our team!

Overview:

Proactively contribute to the Spa and Fitness team by performing a coordinated, efficient, friendly, and happy service to all guests; eventually enhancing, creating, and realizing all revenue and profit opportunities within the Spa and Fitness division. Responsible for providing excellent member/guests experience in the fitness facility.


 

Responsibilities:

· Oversee yoga studio—all maintenance and cleanliness

· Equipment management

· Keep sub-log up to date and readily available for anyone working in the fitness center

· Ensure website is always updated and correct with class schedule

· Keeping track of attendance for all classes and use as reference for future class scheduling

· Ensuring all guests are signing in for class and charging

· Innovative ideas on bringing in more revenue, promoting private trainings

· Member Relations

· Work with marketing to ensure always updated membership collateral, etc.

· Updating member contact information, recruiting new members and organizing activities

· Keep members informed of upcoming events and encourage participation.


 

Qualifications:

· Must be 18 years of age.

· Must be able to lift heavy weight

· Must be able to stand for long periods of time

· Knowledge of the body, exercises and basic nutritional essentials to a healthy lifestyle.

· Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems

· One to two years’ experience in fitness center/studio or spa environment/setting.