The mountains are calling! Come live and work in beautiful Colorado.

Current Job Openings

Information Technology
TICKETING AND SALES SYSTEMS ADMINISTRATOR
Monarch Mountain
$26.00 - $32.00 / hour
–
Full time
JOB POSTING DEADLINE: November 1, 2026


OVERVIEW:
Run the systems behind every powder day. Love the mountain and love making technology work? This job lets you do both. Every lift ticket, season pass, rental, and online order at Monarch runs through one sales platform, and you'd be the one who makes it hum. You'll build new products, solve puzzles, and make the day smoother for the crews at the ticket windows and rental shop, and spend your breaks in the mountain air, whether that's a few laps on your free pass or a walk with a view. No skiing or riding required. If you've worked as a POS administrator, application administrator, or ticketing systems admin, this is your next step.
We're an independent ski area in Colorado with a small IT team. You'd own the sales platform from day one. Building products in the system is part of the job, and we'll trust you to run with it. You'll decide how to get things done, with the IT team behind you when you need a second set of eyes. The bigger part is the crew who use the system every day: finding what's slowing them down, then working with the vendor and the configuration to fix it. The better it works for them, the better the day goes for everyone on the mountain.

 
JOB SUMMARY:
The IT Department is a great way to join the ski industry and the Monarch family. Our IT team supports the technology behind every department on the mountain, and this role offers the chance to own the system that every lift ticket, season pass, rental, and online order runs through, while still getting to enjoy the perks of your complimentary Monarch Mountain season pass. The Ticketing and Sales Systems Administrator is responsible for the administration, configuration, and support of Monarch Mountain's enterprise ticketing and point of sale platform. This includes lift ticketing, season passes, reservations, rentals, retail, online sales, and RFID access control. This individual is the primary owner of the platform and Monarch's main contact with the platform vendor. They keep the platform's configuration, data, reports, and documentation accurate and up to date, and train department managers and supervisors. This role is expected to use good judgment and work independently in the day-to-day running of the platform.

 
ESSENTIAL DUTIES:
Platform Administration
• Administer all modules of the ticketing and point of sale platform, including ticketing, season passes, reservations, rentals, retail, and the online store, and troubleshoot issues at sales points across the mountain.

• Monitor, maintain, restart, and perform first-line troubleshooting of platform application server services and system interfaces.

• Independently plan, test, and deploy application upgrades and hotfixes, coordinating timing and prerequisites with the IT team.

• Maintain the accuracy and integrity of product, pricing, and inventory data, including naming standards and removal of duplicate or obsolete records.

• Build products as directed by Marketing and leadership, and advise on platform capabilities and limitations to keep product builds realistic.
Online Sales and Access Control
• Configure online products and online store settings, and resolve online order issues.

• Configure platform access rules and media for RFID gates, and troubleshoot software-side synchronization issues.
Payments and Compliance
• Configure platform payment settings, and serve as first-line contact for payment issues with the software vendor and payment processor.

• Administer platform operator accounts, roles, and permissions, and conduct periodic access reviews.

• Maintain application-level payment security controls and assist the IT Manager in gathering evidence for the annual payment security assessment.

• Work with the Accounting department to research and resolve sales and payment discrepancies.
Reporting and Process Improvement
• Assist with SQL queries and platform reports for department managers, using read-only database access.

• Keep reports accurate as products and pricing change.

• Analyze how departments use the platform and recommend changes to configuration, products, and process flow that improve the guest experience and operational efficiency.
Vendor Management, Training, and Documentation
• Serve as the primary contact with the software vendor, owning support cases and escalations through resolution and coordinating vendor training.

• Develop and maintain training materials, user guides, and checklists for each module.

• Train department managers and supervisors, who are responsible for training their own frontline staff using materials developed by this position.

• Document configurations, procedures, and changes, and cross-train IT team members to ensure continuity of knowledge.

• Maintain accurate work logs and reports.

• Assist the IT team with POS hardware setup, on-site troubleshooting, and general IT support as needed.
Other duties as assigned. This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations.

 
PERSONAL ATTRIBUTES:
• Self-directed, with the ability to take ownership of assignments, set priorities, and carry work through to completion without close supervision.

• Disciplined approach to testing and documenting changes before production deployment.

• Ability to explain technical concepts clearly to non-technical staff.

• Ability to remain effective under pressure during high-volume operating periods.

• Discretion in handling confidential guest, employee, and financial information.

• Ability to work collaboratively with all departments.

• Openness to using AI tools in daily work, such as drafting queries, reports, and documentation, with care to verify results before use.

 
JOB REQUIREMENTS:
Required
• 1+ years of experience administering Siriusware or an equivalent point of sale, ticketing, reservations, or ERP system, including managing vendor support cases and application upgrades.

• Familiarity with SQL (basic queries, filtering, and joining tables).

• Ability to write clear technical documentation and training materials.

• High school diploma or GED.

• Legal citizen of the United States or possess other proper work permit authentication.

• A valid driver's license and good, company-insurable driving record.

• Ability to lift and carry up to 35 lbs, work at a computer for extended periods, and walk between company facilities, including on snow-covered or uneven surfaces.

• Ability to work at high elevation (up to 12,000’), with exposure to adverse weather conditions, such as severe cold, heavy snowfall, rain, strong winds and intense sun, when traveling between facilities.
Preferred
• College coursework or other higher education, particularly in information systems or a related field.

• Additional SQL scripting or coding experience.

• Experience in the ski industry, hospitality, or multi-department retail.

• Familiarity with payment card security standards.

• Experience with reporting or business intelligence tools, such as Metabase, or scripting (PowerShell, Python, or similar).

 
JOB TYPE: Full Time, Year-Round

 
COMPENSATION AND BENEFITS:
• Compensation: Proposed hiring rate starts at $26 (actual pay dependent on qualifications and experience). This is a full-time, year-round, non-exempt (hourly, overtime-eligible) position.

  • Level 1 profit sharing

• Benefits: Benefits: Monarch Season Pass and many more! (Reference the employee handbook and department manual for explanation of additional benefits)


This Job Description is not an employment contract.  This position is “at-will,” which means that Monarch may terminate an employee who holds this position at any time, with or without “cause,” and with or without notice.  Similarly, an employee who holds this position is free to resign at any time.  Monarch requests a courtesy two-week advanced notice of intent to resign.  Individuals with disabilities that seek reasonable accommodation(s) to allow them to perform the essential functions of this position should contact the Human Resource Manager to initiate an interactive process to determine whether an accommodation is appropriate and reasonable given all circumstances presented.
Read more
Team Monarch
Team Monarch Competition Coach
Monarch Mountain
$20.00 - $22.00 / hour
ABOUT TEAM MONARCH:
Team Monarch is dedicated to developing intermediate to advanced skiers and snowboarders (ages 7–18) into confident, competitive athletes with two programs, Intro to Competition and Competition:
• Intro to Competition introduces athletes to competitive skiing and snowboarding towards the goal of becoming a Freeride Competitor, representing Monarch throughout the Rocky Mountain International Freeskiers and Snowboarders Association region.

• Competition focuses on competitive advancement & participation in International Freeskiers & Snowboarders Association (IFSA) Rocky Mountain Regional and National competitions. 
JOB SUMMARY:
Team Monarch is a fun and exciting way to join the on-mountain ski industry and the Monarch family. This department is an upbeat, active, and outdoor department that provides opportunities to earn and play in the mountains. Enjoy the on-mountain working environment then the perks of your complimentary Monarch Mountain Season Pass. The Competition Coach shares their passion for snow sports with guests. They are responsible for coaching guests in skiing and/or snowboarding competition, continues to develop his or her own skills as a coach, and maintains clientele through proactive service and sales efforts.
ESSENTIAL DUTIES:
The Competition Coach responsibilities include, but are not limited to the following:
• Work in conjunction with other employees and departments as part of the Monarch team.

• Coach guests in the tactics of skiing or snowboarding competition, providing them with a positive and quality experience that is within the realm of the IFSA, PSIA/AASI, USSA teaching methodologies.

• Develop skiing/boarding and coaching skills throughout the season.

• Accept and relinquish custody of minors per prescribed procedures.

• Develop and maintain clientele through proactive service and sales efforts.

• Attend and coach at competitions.

• On hill preparations, course setting, signage, timing and officiating.

• Mentor/coach peers as assigned.

• Perform snow removal as necessary.

• Other duties as assigned. This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations.
PERSONAL ATTRIBUTES:
• Ability to coach others in a positive, non-condescending manner, and make adjustments to guest needs.

• Positive attitude.

• Must have a professional appearance.

• Great work ethic.

• Follow established policies and procedures, is supportive of our core values, and sets an example for others.

• Can handle fast paced and high-pressure environment.

• Aware of surroundings and the ability to identify and respond to situational needs.

• Must be able to take directions and follow procedures.

• Is flexible with hours and days of work. Can work any hours during the business day including mornings, evenings or split shifts, and any day of the week (including weekends and holidays)
JOB REQUIREMENTS:
• Minimum Age: 21

• Legal citizen of the United States or possess other proper work permit authentication.

• High School Diploma or GED required, college degree preferred.

• Background check required.

• A valid Driver’s License, and a good, company insurable driving record is required.

• Member of IFSA and L100 Certification preferred

• Ski/Ride at an advanced level.

• Ability to push, lift, and move up to 30 lbs.

• Requires skiing or riding for long periods of time, on challenging or difficult terrain, and avoiding and recovering from a fall. Must be able to stop, turn, change directions suddenly, adapt to uneven, varying intermediate terrain, and move in both directions on skis or snowboard carrying up to 15 lbs.

• Must have the strength, flexibility, endurance and aerobic conditioning to meet the demands posed by lifting, bending, kneeling, stretching, climbing stairs, shoveling snow, lowering and carrying equipment.

• Requires working at high elevation (up to 12,000’), with extended exposure to adverse weather conditions, such as severe cold, heavy snowfall, rain, strong winds and intense sun.
JOB TYPE: Winter Seasonal, Full and Part Time
COMPENSATION AND BENEFITS:
• Compensation: Begins at $20.00 per hour, actual pay will be adjusted based on experience/length of service

• Benefits: Monarch Season Pass and many more! For a full list of benefits visit www.skimonarch.com/jobs
JOB POSTING DEADLINE: October 15, 2026
This Job Description is not an employment contract. This position is “at-will,” which means that Monarch may terminate an employee who holds this position at any time, with or without “cause,” and with or without notice. Similarly, an employee who holds this position is free to resign at any time. Monarch requests a courtesy two-week advanced notice of intent to resign. Individuals with disabilities that seek reasonable accommodation(s) to allow them to perform the essential functions of this position should contact the Human Resource Manager to initiate an interactive process to determine whether an accommodation is appropriate and reasonable given all circumstances presented.
Read more
Base Services
CDL Driver
$27.00 - $29.00 / hour
JOB POSTING DEADLINE: November 1, 2026.
The CDL Driver is a fun and exciting way to join the on-mountain ski industry and the Monarch family.  This department is an upbeat, active, and outdoor department that provides opportunities to earn and play in the mountains.  Enjoy the on-mountain working environment then the perks of your complimentary Monarch Mountain Season Pass.   This position requires an individual with a Colorado Commercial Driver’s License to drive Monarch’s 16+ passenger vehicles, primarily the Employee Shuttle and other vehicles as necessary.
ESSENTIAL DUTIES:
The CDL Driver responsibilities include, but are not limited to the following:
• Drive Monarch’s large capacity (16+ passengers) buses, to include the Monarch Employee Shuttle Bus. 

• Pick-up and drop-off passengers at the designated locations and at scheduled times, as applicable. 

• Drive other Monarch passenger vehicles as necessary. 

• Responsible for the proper operation, cleanliness and ridership of assigned vehicle. 

• Responsible for filling out vehicle operations log as required, and properly reporting any operating issues. 

• Oversee riders’ behavior in accordance with the Employee Handbook (Shuttle Conduct); report questionable rider conduct to your manager. 

• Observe all posted speed limits, road signage and road requirements. 

• Clean shuttle buses on a regular basis. 

• Other duties as assigned. This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations.  
PERSONAL ATTRIBUTES:
• Ability to maintain a good attitude and professional appearance, and work well with guests and other employees.

• Awareness of surroundings and the ability to identify and respond to situational needs.

• Great customer service skills.

• Can handle fast paced and high-pressure environment.

• Ability to maintain a good attitude and work well with other employees as a team.

• Must be honest, dependable and have a positive attitude.

• Excellent communication skills.

• Is flexible with hours and days of work. Can work any hours during the business day including mornings, evenings or split shifts, and any days of the week (including weekends and holidays 
JOB REQUIREMENTS:
• Minimum Age: 21

• Legal citizen of the United States or possess other proper work permit authentication.

• High School Diploma or GED required, college degree preferred.

• A valid Driver’s License, and a good, company insurable driving record is required.

• Current Colorado CDL-B license with P2 endorsement, and a Monarch insurable driving record. 

• Current DOT physical card. 

• Must pass an Alcohol/Drug screening. 

• Must know how to properly drive passenger vehicles in very adverse winter conditions and on steep mountain passes. 

• Must be available by phone while on duty. 

• Requires working at high elevation (up to 12,000’), with extended exposure to adverse weather conditions, such as severe cold, heavy snowfall, rain, strong winds and intense sun.
JOB TYPE: Winter Seasonal
 This job description is designed to cover the general duties and nature of work, not to contain a comprehensive listing of all activities, duties or responsibilities required for this job. Duties and responsibilities may change at any time with or without notice.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.  To request accommodations during the application or interview process, please contact HR.  Applicants are not required to disclose their age or years of education.
Read more
Childrens Center
Childrens Center Attendant
$18.00 / hour
JOB POSTING DEADLINE: October 20, 2026
JOB SUMMARY:
The Children Center Department is a fun and exciting way to join the ski industry and the Monarch family.  This department is an upbeat, kid focused environment that provides opportunities to earn while still getting to play in the mountains.  The Children Center Attendant should be enthusiastic about working in a fast-paced childcare center and customer service environment. Excellent communication, enjoy working with children, customer service, and ability to maintain a safe environment for children are a must. 

 
ESSENTIAL DUTIES:
The Child Care Attendant responsibilities include, but are not limited to the following:
• Work in conjunction with other employees and departments as part of the Monarch team.

• Have an awareness of and work within state and federal childcare codes and regulations.

• Provide supervision of indoor and outdoor activities for enrolled children, ensuring the safety and well-being of the children.

• Provide fun and creative children’s activities in a clean, safe and organized environment.

• Assist with the check in/ check out process of registered children, and those scheduled for lessons.

• Assist in the sanitary preparation and serving of snacks and lunches.

• Comfortably and competently assist children with bathroom breaks including changing diapers when necessary.

• Other duties as assigned. This job summary is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations.

 
PERSONAL ATTRIBUTES:
• Ability to maintain a good attitude and professional appearance, and work well with guests, children and other employees.

• Enjoy providing care and education to children.

• Good verbal communication skills with children as well as adults.

• Positive attitude. 

• Is flexible with hours and days of work. Can work any hours during the business day including mornings, evenings or split shifts, and any days of the week (including weekends and holidays)

 
JOB REQUIREMENTS:
• Minimum Age: 18

• Legal citizen of the United States or possess other proper work permit authentication.

• High School Diploma or GED required, college degree preferred.

• Background check required. 

• Prior childcare experience preferred. 

• Ability to push, lift, and move up to 35 lbs.

• Requires working at high elevation (up to 12,000’), with extended exposure to adverse weather conditions, such as severe cold, heavy snowfall, rain, strong winds and intense sun.

 
JOB TYPE: Winter Seasonal. This position has a part-time schedule with work occurring during weekends and holiday periods. 

 
This job description is designed to cover the general duties and nature of work, not to contain a comprehensive listing of all activities, duties or responsibilities required for this job. Duties and responsibilities may change at any time with or without notice.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.  To request accommodations during the application or interview process, please contact HR.  Applicants are not required to disclose their age or years of education.

 
Read more
Food & Beverage
Cook
$19.00 - $20.00 / hour
JOB POSTING DEADLINE: Open until filled.
JOB SUMMARY:
The Food & Beverage Department is a fun and exciting way to join the ski industry and the Monarch family.  This department is an upbeat and fast paced environment that provides opportunities to earn and play in the mountains.  Enjoy working in the Food & Beverage environment then the perks of your complimentary Monarch Mountain Season Pass.  Cooks should have a positive attitude, enjoy preparing quality food, and strive for a clean and organized work environment.   

 
ESSENTIAL DUTIES:
The Cook responsibilities include, but are not limited to the following:
• Prepare all food items for the Gunbarrel, Elmo’s, Sidewinder Saloon, and/or Java Stop in a timely and consistent manner.

• Work as a team with other members of the Food & Beverage department. 

• Observe and practice all health and sanitation rules and regulation regarding food handling, cleaning, and safety procedures.

• Keep all food items appropriately stocked, rotated, and prepared every day.

• Communicate with Monarch Ski Area guests in a polite and professional manner as well as processing their food orders quickly and courteously.

• Other duties as assigned. This job summary is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations.

 
PERSONAL ATTRIBUTES:
• Ability to maintain a good attitude and work well with guests and other employees.

• Must always present a professional appearance and maintain good personal hygiene. 

• Great work ethic.

• Can handle fast paced and high-pressure environment.

• Ability to take direction and follow procedures.

• You should feel comfortable working around large groups of people in a congested area.

• Willingness to learn.

• Follow established policies and procedures, is supportive of our core values.

• Is honest and dependable.

• Is flexible with hours and days of work. Can work any hours during the business day including mornings, evenings or split shifts, and any days of the week (including weekends and holidays)

 
JOB REQUIREMENTS:
• Minimum Age: 18

• Legal citizen of the United States or possess other proper work permit authentication.

• High School Diploma or GED required, college degree preferred.

• Ability to push, lift, and move up to 35 lbs.

• Ability to stand for long periods of time and work with hot cooking appliances.

• Requires working at high elevation (up to 12,000’), with extended exposure to adverse weather conditions, such as severe cold, heavy snowfall, rain, strong winds and intense sun.

 
JOB TYPE: Winter Seasonal

 
COMPENSATION AND BENEFITS:
• Compensation: Begins at $19 per hour, actual pay will be adjusted based on experience/length of service

• Benefits: Monarch Season Pass and many more! For a full list of benefits visit www.skimonarch.com/jobs


This Job Description is not an employment contract. This position is “at-will,” which means that Monarch may terminate an employee who holds this position at any time, with or without “cause,” and with or without notice. Similarly, an employee who holds this position is free to resign at any time. Monarch requests a courtesy two-week advanced notice of intent to resign. Individuals with disabilities that seek reasonable accommodation(s) to allow them to perform the essential functions of this position should contact the Human Resource Manager to initiate an interactive process to determine whether an accommodation is appropriate and reasonable given all circumstances presented.
Read more
Food and Beverage
Food and Beverage Front House Supervisor
$25.00 / hour
JOB POSTING DEADLINE: The preferred application deadline is October 15, 2026. Applications are accepted past this date until the position is filled. 

JOB SUMMARY:
The Food & Beverage Department is a fun and exciting way to join the ski industry and the Monarch family. This department is an upbeat and fast paced environment that provides opportunities to earn and play in the mountains. Enjoy working in the Food & Beverage environment then the perks of your complimentary Monarch Mountain Season Pass. The position of Front of House Supervisor works closely with all Front of House Operations. Ensuring that every guest has the best possible food and food service experience by providing excellent customer service directly, as well as through every staff member.
ESSENTIAL DUTIES:
The Front of House Supervisor responsibilities include, but are not limited to the following:
• Be an effective team leader within the guidelines of department and company policies, procedures, and values in fulfillment of Monarch’s mission statement to “provide an authentic, welcoming mountain experience rooted in genuine service and a deep respect for our community and environment.”

• Work in conjunction with other employees and departments as part of the Monarch team.

• Assist in the scheduling of departmental staff. Cover positions as necessary.

• Assist in the initial and ongoing training and coaching of departmental staff.

• Work in conjunction with other departments as part of the Monarch team.

• Prepare and assist in the oversight of department personnel in the event of an emergency, as instructed by your manager.

• Assist in ordering, receiving, and inventorying.

• Contribute to the maintenance of training materials, manuals, checklists and other documents necessary for the success of the department.

• Provide courteous assistance in problem solving for both guests and employees, escalating to higher authority as necessary.

• Assist in creating and maintaining recipes for all of Monarch’s house made items.

• Ensure the consistency and quality of all products.

• Communicate with Manager on a daily basis and have a system of communication to cover days off to ensure proper information flow.

• Assist the Manager in ensuring that all Health, OSHA, and Building Codes are met to the highest standard.

• Ensure that Monarch remains in compliance with all liquor laws and train staff accordingly, both with initial and ongoing training.

• Lead daily morning meetings to disseminate and receive information to ensure good ongoing pathways of communication and ongoing training.

• Assist in maintaining POS hardware and software, phones, and other devices. Inform Manager of any issues.

• Assist in maintaining all equipment in proper working condition, apprising Manager of any equipment not in good, safe, working order.

• Assist Food & Beverage Manager with menu creation and offer input for daily or weekly specials.

• Other duties as assigned. This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations.
PERSONAL ATTRIBUTES:
• Ability to maintain a good attitude and work well with guests and other employees.

• Ability to take direction and follow procedures.

• Ability to speak clearly and pleasantly, and communicate in the English language.

• Is honest and dependable.

• Aware of surroundings and the ability to identify and respond to situational needs.

• Great work ethic.

• Follow established policies and procedures, is supportive of our core values, and sets the example for others.

• Ability to recognize and maintain confidentiality of sensitive materials and situations, including confidentiality of all customer information.

• You should feel comfortable working around large groups of people in a congested area.

• Can handle fast paced and high-pressure environment.

• Must always present a professional appearance.

• Is flexible with hours and days of work. Can work any hours during the business day including mornings, evenings or split shifts, and any days of the week (including weekends and holidays)
 JOB REQUIREMENTS:
• Minimum Age: 21

• Legal citizen of the United States or possess other proper work permit authentication.

• High School Diploma or GED required, college degree preferred.

• A valid driver’s license and good, company insurable driving record required.

• Ability to push, lift, and move up to 50 lbs.

• TIPS certification required. Some supervisory and food service/bartending experience preferred.

• Requires working at high elevation (up to 12,000’), with extended exposure to adverse weather conditions, such as severe cold, heavy snowfall, rain, strong winds and intense sun.
JOB TYPE: Winter Seasonal
COMPENSATION AND BENEFITS:
• Compensation: Proposed hiring rate starts at $25.00 (actual pay will be adjusted based on experience).

• Benefits: Monarch Season Pass and many more! For a full list of benefits visit www.skimonarch.com/jobs
This Job Description is not an employment contract. This position is “at-will,” which means that Monarch may terminate an employee who holds this position at any time, with or without “cause,” and with or without notice. Similarly, an employee who holds this position is free to resign at any time. Monarch requests a courtesy two-week advanced notice of intent to resign. Individuals with disabilities that seek reasonable accommodation(s) to allow them to perform the essential functions of this position should contact the Human Resource Manager to initiate an interactive process to determine whether an accommodation is appropriate and reasonable given all circumstances presented.
Read more
Snowsports
Instructor
$18.00 - $22.00 / hour
JOB POSTING DEADLINE: October 31, 2026. Applications will be accepted on a rolling basis after that date until all positions are filled.
JOB SUMMARY:
The Snowsports Department is a fun and exciting way to join the on-mountain ski industry and the Monarch family.  This department is an upbeat, active, and outdoor department that provides opportunities to earn and play in the mountains.  Enjoy the on-mountain working environment then the perks of your complimentary Monarch Mountain Season Pass.  Instructors should have a positive attitude, enjoy being outdoors, and enjoy sharing their knowledge and passion for skiing or snowboarding with our guests.   Instructors are responsible for coaching guests in skiing and/or snowboarding, continues to develop his or her own skills as an instructor, and maintains clientele through proactive service and sales efforts. 
ESSENTIAL DUTIES:
The instructor’s responsibilities include, but are not limited to the following:
• Coach guests in the tactics of skiing or snowboarding, providing them with a positive and quality experience that exceeds their expectations and within the realm of the PSIA/AASI teaching methodologies.

• Work as a team with other members of all Monarch departments to provide exceptional service.

• Assist with lesson line-ups as requested.

• Develop skiing/boarding and teaching skills throughout the season.

• Fulfill department schedule and commitment levels to meet operational needs

• Other duties as assigned. This job summary is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations.
PERSONAL ATTRIBUTES:
• Ability to coach others in a positive, non-condescending manner, and make adjustments to guest needs.

• Aware of surroundings and the ability to identify and respond to situational needs.

• Must be able to take direction and follow procedures.

• Excellent communication skills.

• Must have a professional and positive attitude.

• Is honest and dependable.

• Must be able to work as an individual and as a team.

• Great customer service.

• Can handle fast paced and high-pressure environment.

• Is flexible with hours and days of work. Can work any hours during the business day including mornings, evenings or split shifts, and any days of the week (including weekends and holidays)
JOB REQUIREMENTS:
• Minimum Age: 16

• Legal citizen of the United States or possess other proper work permit authentication.

• Background check required.

• Ski/ride at an intermediate level.

• Ability to push, lift, and move up to 35 lbs.

• Member of PSIA/AASI and certifications preferred.

• Prior instructor experience preferred.

• Requires working at high elevation (up to 12,000’), with extended exposure to adverse weather conditions, such as severe cold, heavy snowfall, rain, strong winds and intense sun.
JOB TYPE: Winter Seasonal
COMPENSATION AND BENEFITS:
• Compensation: Begins at $18 per hour, actual pay will be adjusted based on experience/length of service.  

• Benefits: Monarch Season Pass and many more! (Reference the employee handbook and department manual for explanation of additional benefits)
This Job Description is not an employment contract.  This position is “at-will,” which means that Monarch may terminate an employee who holds this position at any time, with or without “cause,” and with or without notice.  Similarly, an employee who holds this position is free to resign at any time.  Monarch requests a courtesy two-week advanced notice of intent to resign.  Individuals with disabilities that seek reasonable accommodation(s) to allow them to perform the essential functions of this position should contact the Human Resource Manager to initiate an interactive process to determine whether an accommodation is appropriate and reasonable given all circumstances presented.
Read more
Reservations
Monarch Experience Specialist
$19.00 - $20.00 / hour
JOB SUMMARY:
The Reservations Department is a fun and exciting way to join the ski industry and the Monarch family. This department is an upbeat, energetic environment that provides opportunities to earn while still getting to play in the mountains. Enjoy a slope-side office environment while enjoying the perks of your complimentary Monarch Mountain season pass. The Monarch Experience Specialist should be eager to learn, experience, and curate all that Monarch and the surrounding areas have to offer.
The Monarch Experience Specialist should be enthusiastic about working in a fast-paced sales and customer service environment. The Monarch Experience Specialist is an ambassador for the mountain and books all resort services for our guests. The responsibility of the Monarch Experience Specialist is to determine guest needs and match them with the appropriate products, all while setting clear and accurate expectations and ensuring reservations are free from error. The Monarch Experience Specialist with be working with all products available at the Mountain including, but not limited to, lift tickets, retail, tubing, rental equipment, and ski/board lessons.
Excellent communication, attention to detail, customer service, sales skills, teamwork, and ability to work in an office environment are a must. This position requires the ability to have a flexible schedule, including weekends & holidays, and requires the ability to use multiple software applications at a time. Intermediate to advanced computer skills are necessary for all qualified candidates. Product, resort, sales, and system application training will be provided.
ESSENTIAL DUTIES:
The Monarch Experience Specialist responsibilities include, but are not limited to the following:
• Be responsible for taking inbound calls.

• Maintain an advanced knowledge of Monarch Mountain and available products as well as general knowledge of surrounding area.

• Be on-time for all scheduled shifts and maintain acceptable attendance.

• Meet productivity and quality standards.

• Give world-class service to all guests.

• Assist with special projects and/or tasks when needed.

• Assist with retail sales, stocking and presentation

• Have fun on the phone! Create relationships with our guests and be excited about the product you have to offer.

• Function as an ambassador of Monarch Mountain.

• Model and share the Monarch "culture" with our guests and employees.

• Uphold the most professional image.

• Continually strive to exceed our guests’ expectations and create memories for our guests and staff.

• Cross-train with our Guest Service desk and Ticket counter.

• Other duties as assigned. This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations.
PERSONAL ATTRIBUTES:
• Passionate about living and working in a mountain atmosphere.

• Is honest and dependable.

• Positive attitude.

• Great work ethic.

• Must be able to work as an individual and as a team.

• Excellent communication skills.

• Attention to detail.

• Can maintain confidential information.

• Professional appearance.

• Follow established policies and procedures, is supportive of our core values, and sets the example for others

• Can handle fast paced and high-pressure environment.

• Cash handling experience.

• Prioritize and maintain a good work-life balance.

• Is flexible with hours and days of work. Can work any hours during the business day including mornings, evenings or split shifts, and any days of the week (including weekends and holidays)
JOB REQUIREMENTS:
• Minimum Age: 18

• Legal citizen of the United States or possess other proper work permit authentication.

• High School Diploma or GED required, college degree preferred.

• Basic to advanced computer skills.

• Requires working at high elevation (up to 12,000’), with extended exposure to adverse weather conditions, such as severe cold, heavy snowfall, rain, strong winds and intense sun.
JOB TYPE: Winter Seasonal
COMPENSATION AND BENEFITS:
• Compensation: Proposed hiring rate starts at $19.00 (actual pay will be adjusted based on experience).

• Benefits: Monarch Season Pass and many more! (Reference the employee handbook and department manual for explanation of additional benefits)
JOB POSTING DEADLINE: This position is open until filled.
This Job Description is not an employment contract.  This position is “at-will,” which means that Monarch may terminate an employee who holds this position at any time, with or without “cause,” and with or without notice.  Similarly, an employee who holds this position is free to resign at any time.  Monarch requests a courtesy two-week advanced notice of intent to resign.  Individuals with disabilities that seek reasonable accommodation(s) to allow them to perform the essential functions of this position should contact the Human Resource Manager to initiate an interactive process to determine whether an accommodation is appropriate and reasonable given all circumstances presented.


Read more