HAP - Fairbanks Transportation
HAP - Fairbanks Transportation
Currently recruiting for the season from April 25th, 2026 to September 20th, 2026.
Are you ready for your next BIG adventure? Join the largest Tour Operator in Alaska for a summer you won't ever forget! We offer guests a variety of experiences and you are an integral team member in providing that adventure, comfort, and lifetime of memories.
Fairbanks has serious mountain ranges, pristine rivers and lakes, abundant wildlife, sunsets and sunrises that last forever. You can embrace the natural world and vibrant river city in the far north.
- Location
- Alaska
- Season
- Summer
- Staff size
- 220
- Housing
- Whether included in the compensation package or provided at a cost, housing is provided for staff.
- Housing details
- Employee housing consists of 2 bedroom/1 bathroom shared apartments with a full kitchen. 4-5 employees share each apartment. On site coin operate laundry. $15.00 per day for housing.
- Family housing available
- No
- Single occupancy housing available
- No
- Pet friendly
- No
- Meals
- None
- Cell phone service
- Yes, most carriers
- Internet access
- Good
About HAP - Fairbanks Transportation
Located 200-miles from Denali National Park, Fairbanks serves as a hub for classic Alaskan adventure with a modern flair. Fairbanks has a small-town Alaskan feel with all the necessities for a joyful, adventurous summer. We’re surrounded by gorgeous mountains, rivers, and lakes, and a picturesque landscape brimming with Gold Rush and US Military history. We can take advantage of fantastic touring opportunities and create unforgettable memories through shared experiences. We love the ability to hike, bike, camp, and explore without having to travel very far. In the summer, Fairbanks boasts the ultimate experience with its midnight sun. Imagine hiking, biking, or picnicking under the never-ending twilight!
The Employee Experience
Working at HAP Alaska-Yukon will start you on a journey of a lifetime. You will work hard and play hard in one of the most beautiful locations on earth. Join us to build on the story of your life!
Here are special incentives for everybody who wants to join our team this summer.
Hassle-Free Airfare
We'll book and pay for your air travel to Alaska and you can repay the costs via payroll deductions. CDL employees may have additional travel incentives.
Free Cruise
After your first season with us, you and a guest are eligible for a free* Cruise anywhere in the world that Holland America Line or Princess journeys to; and they travel to all 7 continents!
*you will need to work at least 400 hours this summer, complete your seasonal contract, and pre-pay port taxes and gratuities.
Reward for Referral
Adventure is always more fun with someone we know! Refer a friend or family member to one of our jobs and receive a cash reward. There is no limit to the amount of money you can earn for your referrals!
Ideal Candidate
We are looking for warm, welcoming, respectful and professional people to fill an array of jobs. We have positions where you will be working the front-lines with our guests or back-of-the-house positions supporting your fellow team members. We strive to create relaxed and rejuvenating vacation experiences for our guests and lifelong friends and life-long memories for our employees. Prior experience is not the most important thing, we are looking for people with a ready smile, a spirit of adventure, and a commitment to providing a once in a lifetime experience every time.
Room and Board
We have a limited amount of company subsidized employee housing. Preference for available housing is given to those working full-season dates. Rent in company housing is $15/day, which includes all utilities. Employee housing is furnished with all necessities including beds, pillows, linens, towels, and housewares. Company housing is 2-bedroom apartments, based on 2 or 3 people sharing a room and up to 5 people per apartment.
Drugs, smoking or vaping of any kind, underage alcohol consumption, and animals are not allowed in employee housing under any circumstances.
Self-Secured Housing: Renting an apartment, a room, or a cabin in Fairbanks is a great option for those who cannot be accommodated in employee housing. Many employees get together to rent an apartment or house to share. We encourage those relocating to investigate personal accommodations as soon as possible, as space availability comes and goes quickly within the local rental market.
Employee Perks
- Travel the world when you earn a free* Holland America or Princess cruise after just one summer working with us. *Must complete 400 hours of work, complete your seasonal contract, and pay port fees, taxes and gratuities in advance.
- Experience adventure and fun on the varied excursions that you can participate in on a space-available basis.
- Take advantage of the opportunity to visit different areas in Alaska when you ride our train or stay at our hotels at a deeply discounted rate.
- Make lifelong friends and memories during your time here!
Getting Here and Getting Around
Some employees choose to bring their cars and make the long drive through Canada, others put their car on a ferry in Washington. Most employees coming from out-of-state fly into the Fairbanks International Airport. The main airline carriers that fly into FAI are Alaska Airlines and Delta Airlines, although several other carriers have summer seasonal flights.
How do people get around Fairbanks?
Most local people drive cars or take the public busses. The city has an area of 32.7 square miles, so getting around on foot or by bike can take some time! Many of our out of state employees that don’t bring cars choose to ride bikes or walk to work. Taxi’s, Uber, and Lyft are also available in the city. There are many places to purchase a new or used bike once you arrive in Fairbanks.
What kind of shopping is available locally?
Fairbanks has all the conveniences of any small modern town; Grocery stores (including Safeway, Fred Meyer, Walmart), Costco, Old Navy, Famous Footwear, Ulta, hardware stores, outdoors sporting goods stores, a movie theater, fitness & recreational centers, K-12 schools, churches, Wells Fargo bank, post offices, etc. Downtown Fairbanks, and outlying areas, have many souvenir shops and artisan galleries. Local Fairbanks restaurants and breweries can be found throughout the city, with a few chain restaurants and fast-food options.
For Fun
Outdoor and indoor entertainment
Living in Fairbanks, you are surrounded by the forest, hills, rivers, and lakes, so it is an ideal area for those who enjoy the outdoors. You can easily access walking and hiking trails from within the city, and just shortly outside of the city. Approximately 60 miles northeast of central Fairbanks you’ll find Chena Hot Springs Resort. Just 15 miles southeast, you’ll find the charming town of North Pole, where you can visit Santa Claus and his reindeer any day of the year! On June 21st, the Summer Solstice, Fairbanks celebrates 24 hours of daylight with a downtown block party full of local vendors and street performances. In addition, Fairbanks has many different indoor activities available. There are several choices of bars and restaurants (often featuring live music), as well as an indoor recreation center (The Alaska Club) with a trampoline park, weights, aerobics classes, cardio machines, and basketball court.
Current Job Openings
- Performs a variety of maintenance tasks on motorcoaches and service vehicles.
- Routinely, performs preventive and repair maintenance.
- Maintains maintenance facilities and areas according to established company standards.
- Performs equipment inspections, determines appropriate action, and performs work.
- Level of knowledge in motorcoach and over the road vehicle maintenance, equivalent to that which would be acquired through the completion of an Associate's degree or completion of technical training or certification.
- Proficiency in the use of computer business applications, with working knowledge of computerized maintenance inventory or purchasing systems.
- Two years of experience in positions involving motorcoach maintenance.
- Current, valid driver's license, with three (3) years clean driving record. Motor Vehicle Report (MVR) will be requested.
- Must meet Company's clean driver eligibility requirements.
- Current, valid Commercial Driver's License, Class B with an air brake endorsement is preferred. (May be obtained through Company training course.)
- CFC and brake inspector certification is preferred.
- Must pass a pre-employment drug screening and will be a part of our random drug testing program.
- Must pass a pre-employment background check.
- Minimum age of 18 years required to reside in company housing, where available.
- Participates in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
- Participate in HAP’s safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
- Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
- Dedicated commitment to a diverse, equitable and inclusive work environment.
- Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
- Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment.
- Ability to work in a fast-paced environment with multiple tasks and external influences.
- Ability to work independently with minimal supervision while achieving daily goals.
- Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
- Ability to stand/walk/work on feet for minimum of 8 hours per day.
- Supervise, train, and give regular performance guidance to reporting staff.
- Provide excellent customer service and analyze guest situations, investigate problems, and determine solutions within company policies, procedures, and guidelines.
- Routinely coordinates passenger activities and services.
- Process daily sales and oversee accounting procedures as they relate to the guest service desk.
- Communicates and coordinates with multiple departments in a friendly and professional manner to process requests and accommodations.
- Answer and re-direct telephone calls as needed; greet and interact with guests at the desk or designated areas.
- Maintain records, reports, logs, and files in accordance with company policies, procedures, and guidelines.
- Keep work areas organized, clean, and sanitized.
- Participates in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
- Participate in HAP’s safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
- Proficiency in the use of computer business applications, with working knowledge of computerized point of sales (POS) systems.
- Proficiency in the use of computer business applications.
- Three (3) years of experience in positions involving customer service operations preferred.
- Current, valid driver's license, with clean driving record. Motor Vehicle Report (MVR) will be requested.
- Must meet Company's clean driver eligibility requirements.
- Must be able to lift 50 lbs/25 kg.
- Must pass a pre-employment background check.
- Minimum age of 18 years required to reside in company housing, where available.
- Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
- Dedicated commitment to a diverse, equitable and inclusive work environment.
- Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
- Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment.
- Ability to work in a fast-paced environment with multiple tasks and external influences.
- Ability to work independently with minimal supervision while achieving daily goals.
- Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
- Ability to stand/walk/work on feet for minimum of 8 hours per day.
- Cleans and maintains maintenance facilities and areas according to established company standards.
- Works under close supervision to support maintenance staff with maintenance operations.
- Assist mechanics with various maintenance duties.
- Perform duties to assist maintenance staff with facility maintenance.
- Gather parts and supplies as needed by the maintenance staff.
- Applies federal, state, and Company regulations, policies, and procedures.
- Perform duties to assist with shipping and receiving as needed.
- Performs maintenance duties required by departmental supervision.
- Assist with shipping and receiving as needed.
- This job normally requires some experience in positions involving maintenance.
- Current, valid driver's license, with three (3) years clean driving record. Motor Vehicle Report (MVR) will be requested.
- Must meet Company's clean driver eligibility requirements.
- Must be 18 years or older to hold this position.
- Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
- Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
- Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment.
- Ability to work in a fast-paced environment with multiple tasks and external influences.
- Ability to work independently with minimal supervision while achieving daily goals.
- Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
- Ability to stand/walk/work on feet for minimum of 8 hours per day.
- Routinely loads and unloads luggage from trucks, motorcoaches, and luggage vans at our various properties and the airport.
- Organize, sort, tally, tag, and label guest luggage daily.
- Assists with misplaced and damaged luggage.
- Communicates frequently with supervisors and other team members via radio for updates, requests, or concerns.
- Participates in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
- Participate in HAP’s safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
- Must pass a pre-employment background check.
- Must be able to lift 50 – 75 pounds regularly, sometimes above head level.
- Minimum age of 18 years required to reside in company housing, where available.
- Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
- Dedicated commitment to a diverse, equitable and inclusive work environment.
- Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
- Ability to prioritize work, meet deadlines, maintain an attention to detail and accuracy, while working in a team or group environment.
- Ability to work in a fast-paced environment with multiple tasks and external influences.
- Ability to work independently with minimal supervision while achieving daily goals.
- Ability to communicate clearly with customers, employees, and management.
- Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
- Ability to stand/walk/work on feet for minimum of 8 hours per day.
- Ability to lift 50 – 75 pounds regularly, sometimes above head level.
- Performs a variety of entry-level vehicle maintenance tasks.
- Routinely, cleans and re-fuels fleet vehicles.
- Must pass a pre-employment drug screening and will be a part of our random drug testing program.
- Must pass a pre-employment background check.
- Minimum age of 18 years is required to reside in company housing, where available.
- Participates in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
- Participate in HAP’s safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
- Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
- Dedicated commitment to a diverse, equitable, and inclusive work environment.
- Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
- Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment.
- Ability to work in a fast-paced environment with multiple tasks and external influences.
- Ability to work independently with minimal supervision while achieving daily goals.
- Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
- Ability to stand/walk/work on feet for a minimum of 8 hours per day.
- Performs a variety of luggage handling and driving tasks.
- Routinely drives a 15-passenger van; applies knowledge of the area to drive employees to a pre-determined location.
- Routinely loads and unloads luggage from trucks, motorcoaches, and luggage vans at our various properties and the airport.
- Organize, sort, tally, tag, and label guest luggage daily.
- Assists with misplaced and damaged luggage.
- Performs basic mechanical duties.
- Communicates frequently with supervisors and other team members via radio for updates, requests, or concerns.
- Participates in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
- Participate in HAP’s safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
- Must pass a pre-employment background check.
- Current valid driver’s license with clean driving record. (Motor Vehicle Report (MVR) will be requested).
- Must meet Company’s clean driver eligibility requirements.
- Minimum age of 18 is required.
- Must be able to lift 50 – 75 pounds regularly, sometimes above head level.
- Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
- Dedicated commitment to a diverse, equitable and inclusive work environment.
- Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
- Ability to prioritize work, meet deadlines, maintain an attention to detail and accuracy, while working in a team or group environment.
- Ability to work in a fast-paced environment with multiple tasks and external influences.
- Ability to work independently with minimal supervision while achieving daily goals.
- Ability to lift 50 – 75 pounds regularly, sometimes above head level.
- Ability to communicate clearly with customers, employees, and management.
- Ability to stand/walk/work on feet for minimum of 8 hours per day.
- Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
- Performs a variety of moderately difficult customer service tasks.
- Applies knowledge of Company products, services, and policies to evaluate customers' needs, provide information, and resolve complaints.
- Design and conduct presentations for guests.
- Coordinate guest amenity requests, reservations, and special requests.
- Assist customers, employees, and management and responds to queries.
- One year of experience in positions involving customer service.
- Proficiency in the use of computer business applications, with working knowledge of computerized reservation systems.
- Must pass a pre-employment background check.
- Minimum age of 18 years is required to reside in company housing, where available.
- Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
- Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
- Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment.
- Ability to work in a fast-paced environment with multiple tasks and external influences.
- Ability to work independently with minimal supervision while achieving daily goals.
- Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
- Ability to stand/walk/work on feet for a minimum of 8 hours per day.
Fleet Maintenance Technician
Responsibilities
Requirements
Knowledge, Skills, & Abilities:
Guest Service Supervisor
Responsibilities
Requirements
Knowledge, Skills, & Abilities:
Shop Assistant
Responsibilities
Requirements
Knowledge, Skills, & Abilities:
Luggage Handler
Responsibilities
Requirements
Knowledge, Skills & Abilities:
Fleet Detailer
Responsibilities
Requirements
Knowledge, Skills, & Abilities:
Luggage Van Driver
Responsibilities
Requirements
Knowledge, Skills, & Abilities:
Guest Service Agent
Responsibilities
Requirements
Knowledge, Skills & Abilities:
How to Apply
Are you ready for the adventure of a lifetime? Follow this link and apply today!
Contact Info
- Karen Denny
- kdenny@hagroup.com
- (907) 455-1900
- www.alaskatourjobs.com
