Where Aventure Meets Hospitality!

Current Job Openings

Maintenance
Maintenance Lead
$25.00 / hour
Lake Crescent Lodge
At Olympic National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!
Position: Maintenance Lead
Reports To: General Manager
Department: Maintenance

Summary of Position:
Oversee general site maintenance ensuring repairs and other maintenance tasks throughout the property are timely, complete and performed according to the Company’s safety requirements to ensure a pleasurable guest experience. Some landscaping/grounds work may be required.

Responsibilities:
• Ensure receipt and completion of revenue and general Maintenance Requests (MRs) as required by Guest Services and employees

• Identify and ensure that all materials and tools are available at job site for required repair/maintenance work

• Inspect and ensure that all MRs are completed as planned

• Ensure that repairs and inspections of the pool (if applicable) and surrounding grounds are completed in a timely manner

• Ensure that the daily designated work plan is completed and reported to the GM

• Ensure that all identified departmental reports are completed as scheduled for review by the GM and Director of Maintenance Operations

• Ensure that the General Manager is apprised, on a daily basis, of the status of all ongoing projects

• Tasks may include painting, carpentry, plumbing, minor electrical, masonry, concrete, heating (if applicable) , welding, roofing and other related jobs

• Assist on assigned maintenance and mechanical duties for buildings and associated facilities, furnishings and equipment

• Capable of independent “hands on repairs” in all maintenance disciplines

• Efficiently and in a timely manner, manage parts inventory for general stock

• Comply with safety policies and procedures including when lifting, climbing, etc.

• Ensure polite, knowledgeable and timely customer service when responding to visitor inquiries

• Other duties as requested
Position Requirements:
• Basic to Intermediate computer skill level to include Word and Excel

• Demonstrate skill in the use of tools, materials and equipment common to maintenance and repair

• Must be able to work on ladders, scaffolding, elevated platforms or catwalks, crawl spaces, tunnels, ledges and roofs

• Understand and effectively follow oral and written instructions

• Strong, professional, people skills

• Ability to work independently and as part of a team

• Must be able to work a variety of day, night, weekend, and holiday shifts and my be asked to be on call 24/7 in the case of an emergency

• Ability to lift and carry 25 lbs. frequently and 50 lbs. occasionally

• Must have a valid driver license to operate vehicles throughout property
Education and Experience:
• Education: High school Diploma or equivalent preferred

• Technical/trade school diploma or equivalent training

• Experience: 2 years general maintenance and/or construction

• Experience: 2 years in a supervisory role in general maintenance and/or construction

• National Park experience preferred
  
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Food & Beverage
Restaurant Supervisor
$26.00 - $27.00 / hour
Lake Crescent Lodge
Summary of Position: Assist the Restaurant Manager with all daily responsibilities pertinent to the front of house operations to ensure that the goal of providing extraordinary hospitality to all guests of the restaurant is achieved. 
Responsibilities:
 • Assist the Restaurant Manager (RM) in overseeing all aspects of the front of house operation including ensuring that all Servers are trained and assisting the guests in a courteous, friendly and efficient manner per Company standards 
• Ensure that the Host/Hostess area is clean and organized at all times and assist them during peak and busy periods. Ensure organization of daily restaurant reservations 
• Oversee and monitor opening and closing side work responsibilities with Servers and Bussers on a daily basis and sign off on duties as required 
• Supervise the Bartender and Server check-out and cash closing procedures 
• Assist with the coordination of special tour luncheons collaborating with Sales and Marketing Specialist and Restaurant Manager as required and coordinate schedule changes requiring additional time 
• Ensure that the dining experience of all guests exceeds their expectations in an effort to provide extraordinary hospitality per the Company’s guidelines 
• Execute proper and accurate closing procedures in accordance with company policy 
• Provide objective and professional feedback to the Restaurant Manager regarding any and all operational issues as they arise 
• Commit to train, coach and mentor front of house staff and work with Restaurant Manager involving disciplinary actions in order to further develop employees 
• Perform any other duties as requested and adhere to job specific duties checklists 
Position Requirements:
 • Able to work a variety of shifts including evenings, weekends and holidays 
• Be self-motivated with the ability to perform with the highest professional and ethical standards 
• Excellent customer service and people skills 
• Respond well to a changing work environment and able to perform at the highest level with minimal supervision 
• Possess strong leadership and managerial skills that include the ability to coach, develop and clearly communicate expectations 
• Excellent analytical and problem resolution skills with the ability to proactively recommend solutions 
• Financial background with the proven ability to identify opportunities for revenue enhancement and fiscal management 
• Demonstrate effective written and verbal communication skills 
 • Intermediate computer skills with Microsoft Office and familiarity with POS system functionality 
• Understand company’s Health & Safety standards and the ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas 
• Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people and will involve frequent bending, twisting, squatting, and lifting up to 25 lbs. frequently and 50 lbs. occasionally. 
Education and Experience: 
Education: High school diploma or equivalent Some college coursework or a Bachelor’s Degree in Culinary Arts 
Experience: Three (3) years supervisory experience in the restaurant industry Minimum 3 years hospitality/customer service experienc

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Cook

$22.00 - $24.00 / hour

Lake Crescent Lodge

At Olympic National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!

Summary of Position: Responsible for preparing food items in accordance with Corporate recipes and established standards in the Company’s efforts to deliver extraordinary hospitality.

Responsibilities:

• Assist the Kitchen Manager and Lead Cook in ensuring that the menu, which cannot be changed without Corporate F&B approval, and guest service expectations, as set forth by the Employee Handbook are being met or exceeded.
• Become a strong member of an efficient and highly motivated culinary team focused on surpassing expectations by presenting a positive, can-do attitude very day.
• Adhere to defined Company recipes and Safe Food Handling procedures in order to deliver an exceptional guest experience.
• Complete all required food and safety logs in a timely and efficient manner per Company procedures and Federal, State, and Local regulations
• Obtain ServSafe or State Food Handler Certification in accordance with F&B company policy
• Comply with time and attendance policies and be able to work a variety of day, night, weekend and holiday shifts as requested
• Understand Company’s ISO (Environmental & Quality) management systems, Health and Safety standards, policies, goals and initiatives and meet the specific responsibilities within these areas
• Adherence to Duties Checklist and other duties as assigned

Position Requirements:

• Knowledge of food preparation and storage, sanitation requirements and commercial kitchen equipment
• Strong communication and interpersonal skills with the ability to interact with many types of personalities in a positive and productive way
• Majority of shift will be spent on feet in a fast-paced environment and in close proximity to other people
• Ability to lift 25 lbs. frequently and up to 50 lbs. occasionally. Frequent bending, twisting, lifting and squatting will be required


Knowledge and Experience:
Education:                  High School Diploma or equivalent
Experience:                Culinary training/experience (1 year minimum)


Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

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Host

$17.50 / hour

Lake Crescent Lodge

At Olympic National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!

Summary of Position:  Responsible for greeting and seating guests and processing payments in a timely, friendly and efficient manner in the Company’s continuing effort to deliver outstanding guest service.

Responsibilities:

• Greet all guests as they enter the restaurant in a professional and timely manner
• Follow all seating and table rotation guidelines to monitor flow of each area and ensure prompt and efficient service for all guests while being sensitive to Server responsibilities
• Possess thorough knowledge of restaurant and bar menu promotions and specials
• Proficiency with cash handling and credit card transactions
• Promote teamwork by assisting Servers in dining area when needed
• Ensure host station (including the entrance area) is always well maintained, clean, organized, and presentable
• Understand Company ISO (Environmental & Quality) management systems, Health and Safety standards, policies, goals and initiatives and meet the specific responsibilities within these areas
• Other duties per Duties Checklist and as requested

Position Requirements:

• Excellent customer service and people skills
• Must be able to work a variety of day, night, weekend, holiday shifts
• Must have excellent communication skills and be able to count change and reconcile paperwork
• Obtain ServSafe Certification in accordance with Company F&B policy (as applicable)
• Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people

Education and Experience:
Education:                  High School Diploma or equivalent
Experience:                Minimum (6) months in a restaurant establishment Resort/National Park Concession preferred


Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

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Lead Cook

$25.00 - $27.00 / hour

Lake Crescent Lodge

At Olympic National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!

Summary of Position:          
Assist the Kitchen/Food & Beverage Manager in ensuring that all kitchen staff are trained in proper cooking techniques and sanitation guidelines per corporate policies to deliver an exceptional guest experience.

Responsibilities:

• Assist the F&B/Kitchen Manager in ensuring that the menu, which cannot be changed without Corporate F&B approval, and guest service expectations, as set forth by the Employee Handbook, are being met or exceeded.
• Become a strong member of an efficient and highly motivated culinary team focused on surpassing expectations by presenting a positive, can-do attitude every day.
• Assist F&B Management in training the culinary team in proper cooking techniques, adhere to defined company recipes and understand sanitation guidelines in order to deliver an exceptional guest experience.
• Oversee restaurant orders and maintain efficient POS transactions for food and retail items
• Participate in all necessary training related to the understanding and reporting of the COGS spreadsheet, weekly data sheets, and health safety logs.
• Follow the Cook training checklist to ensure accuracy when training others
• Assist with all activities related to receiving, stocking and rotating orders, and oversight of inventory levels in grab and go/ deli items
• Adhere to all policies regarding waste
• Assist the F&B/Kitchen Manager with general maintenance items such as food waste, recycling  and maintaining cleanliness of common areas
• Ensure compliance with operational and Corporate standards, company policies, federal/state/local laws and ordinances.
• Obtain ServSafe or Food Handler Certification in accordance with F&B company policy and/or state law
• Maintain professional image, including sanitation and cleanliness, proper uniforms and appearance standards.
• Understand Company’s Health and Safety standards, ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas.
• Adherence to Duties Checklist and other duties as assigned


Position Requirements:

• Experience in using cutting tools, cookware and bakeware.
• Knowledge of various cooking procedures and methods.
• Ability to follow all sanitation procedures.
• Must be self motivated with the ability to perform with the highest professional and ethical standards
• Must respond well to a changing work environment and able to perform at the highest level with minimal supervision
• Must possess strong leadership and managerial skills that include the ability to coach, develop and clearly communicate expectations
• Must have excellent analytical and problem resolution skills with the ability to proactively recommend solutions
• Must demonstrate effective written and verbal communication skills
• Intermediate computer skills with Microsoft Office and familiarity with POS system functionality
• Excellent customer service and people skills
• Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people and will involve frequent bending, twisting, squatting and lifting up to 25 lbs. frequently and 50 lbs. occasionally


Knowledge and Experience:
Education:      High school diploma or equivalent

Experience:    Minimum 3 (three) years F&B experience
                         POS experience
                         ServeSafe certification required

Expectations:

• Assist with identifying areas of improvement within the Restaurant and the culinary team and report to the F&B Manager.
• Participate in weekly F&B team meetings with the General Manager and the F&B Manager.


Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

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Retail Associate

$17.00 - $19.00 / hour

Lake Crescent Lodge

At Olympic National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!
 

Summary of Position:  Assist all guests and visitors of the Company with timely, efficient and professional service adhering to Company standards of ensuring an extraordinary hospitality experience.


Responsibilities:

• Greet customers within 30 seconds of entering the store & provide friendly customer service
• Achieve and maintain product knowledge to assist customers with purchasing decisions
• Guide and direct customers to appropriate products of interest and answer related inquiries
• Assist customers with all park related inquiries (utilizing approved NPS interpretive information)
• Assist customers making selections by building customer confidence; offering suggestions and opinions
• Accurately total, process and collect payments from guests to include, but not limited to, using the point of sale system, handling money, processing credit and debit cards and making change
• Restock and maintain displays (labeling correctly as needed) per Company standards
• Achieve established sales goals
• Participate in closing, opening procedures
• Participate in daily cleaning/maintenance duties
• Strict adherence to all store policies
• Contribute to a positive environment where all employees trust and respect each other
• Understand Company’s ISO (Quality and Environmental) management systems, policies, goals and initiatives, and meet the specific responsibilities within these areas
• Other duties per the Duties checklist and as assigned


Position Requirements:

• Strong organizational skills and attention to detail
• Excellent communication skills to interact positively with others
• Ability to multi-task and perform well under pressure
• Display energy and enthusiasm when working with customers and fellow Associates
• Dependable to always be on time and on schedule
• Able to lift frequently up to 25 lbs. and occasionally up to 50 lbs.  Position also involves frequent bending, twisting, lifting and squatting and up to 8 hours per day on feet in a fast paced environment.


Education  and Experience:
Education:    High school diploma or equivalent
Experience:  Demonstrated ability to handle general math
                      Minimum 1 year retail sales experience preferred
                      Minimum 1 year experience with POS systems preferred


Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

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Server

$17.50 / hour + tips

Lake Crescent Lodge

At Olympic National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!


Summary of Position: Responsible for serving food and/or beverages in a timely, friendly and efficient manner in the company’s continuing effort to deliver outstanding guest service.


Responsibilities:

• Accurately take orders from guests, submit to kitchen using Point-of-Sales (POS) software, deliver food and drinks, bus tables or assist busser/runner
• Knowledge of restaurant and bar menu promotions and specials
• In an honest and timely manner, prepare checks, process credit cards, accept and make accurate change for cash payments
• Ensure alcoholic/non-alcoholic beverages are served in accordance with Federal, State, Local regulations and Company procedures
• Provide timely, courteous service to all guests throughout the meal service
• Set tables, polish glasses, prepare workstations and other side work as assigned
• Accurately prepare sales and tip reports at shift’s end, deposit cash and credit card receipts
• Understand Company ISO (Environmental & Quality) management systems, Health and Safety standards, policies, goals and initiatives and meet the specific responsibilities within these areas
• Complete other front of house duties such as host, and busser- food runner as needed to meet business requirements
• Other duties per Duties Checklist and as requested

Position Requirements:

• Obtain ServSafe Certification in accordance with Company F&B policy
• Excellent customer service and people skills
• Must be able to work a variety of day, night, weekend, holiday shifts
• Must have excellent communication skills and be able to count change and reconcile paperwork
• Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people

Education and Experience:
Education:                  High School Diploma or equivalent
Experience:                Minimum (1) year in a restaurant establishment
                                   Resort/National Park Concession preferred

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

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