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Current Job Openings

Server

$11.00 / hour + tips

At Badlands National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!  **Workcampers Welcome**
Summary of Position:

Responsible for serving food and/or beverages in a timely, friendly and efficient manner in the company’s continuing effort to deliver outstanding guest service.


Responsibilities:

• Accurately take orders from guests, submit to kitchen using Point-of-Sales (POS) software, deliver food and drinks, bus tables or assist busser/runner

• Knowledge of restaurant and bar menu promotions and specials

• In an honest and timely manner, prepare checks, process credit cards, accept and make accurate change for cash payments

• Set tables, polish glasses, prepare workstations and other side work as assigned

• Accurately prepare sales and tip reports at shift’s end, deposit cash and credit card receipts

• Complete other front of house duties such as host, and busser- food runner as needed to meet business requirements

•  

• Position Requirements:

• Obtain ServSafe Certification in accordance with Company F&B policy

• Excellent customer service and people skills

• Must be able to work a variety of day, night, weekend, holiday shifts

• Must have excellent communication skills and be able to count change and reconcile paperwork

• The majority of shifts will be spent on feet in a fast-paced environment, in close proximity to other people


Education and Experience:

Education: High School Diploma or equivalent
Experience: Minimum (1) year in a restaurant establishment

Resort/National Park Concession preferred

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

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Retail Manager

up to $1,096.00 / week

At Badlands National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!  **Workcampers Welcome**

Summary of Position:

Responsible and accountable for the successful operation of the Retail Store at the Company ensuring sales goals are met, inventory levels are appropriate, receiving is handled in a timely and accurate manner and all customer service standards are met in accordance with company policies and procedures. Effective and timely training, coaching and mentoring of all retail staff members to improve skills and quality of customer service.  

This position will have direct reports.

Responsibilities:

• Provide leadership within the retail and receiving environment to maintain the consistent delivery of excellent products & services and uphold the highest level of guest and employee satisfaction

• Maximize financial performance and profit within the retail stores by supporting and executing the business plan with a focus on fiscal responsibility, effective employee recruitment, hiring and training and meeting the highest standards of quality

• Provide timely and accurate financial retail reports, on a weekly basis, for senior management that clearly explain the operational effectiveness, trends and forecasts

• Ensure all retail staff is trained, motivated and empowered to deliver an exceptional guest experience.  Coaching and mentoring of employees should occur daily.

• Regularly evaluate product performance and initiate modifications in conjunction with General Manager and HQ Director of Retail Operations

• Assist General Manager and HQ Director of Retail Operations to develop and implement targeted plans to meet key performance metrics

• Assist the Receiver/Warehouse staff to ensure 100% accurate and timely receiving of all merchandise for the gift store by:

  • Verifying incoming shipments are correct o Correctly receiving merchandise in POS system o Correctly labelling incoming merchandise

• Ensure all deli product is correctly entered; updating costs and retail prices in concurrence with the allowable margin percent as managed by the GM

• Maintain professional image, including sanitation and cleanliness, proper uniforms and appearance standards

• Responsible for employee timekeeping and payroll accuracy

• Maintain labor costs through efficient employee scheduling and time management

•  

Position Requirements:

• Must be self-motivated with the ability to perform with the highest professional and ethical standards

• Must respond well to a changing work environment and able to perform at the highest level with minimal supervision

• Must possess strong leadership and managerial skills that include the ability to coach, develop and clearly communicate expectations

• Must have excellent analytical and problem resolution skills with the ability to proactively recommend solutions

• Must have financial background with the proven ability to identify opportunities for revenue enhancement and fiscal management

• Must demonstrate effective written and verbal communication skills

• Intermediate computer skills and Microsoft Office and familiarity with POS system functionality

• Excellent customer service and people skills

• Majority of time will be spent on feet in a fast-paced environment, in close proximity to other people

• Position involves frequent bending, twisting, squatting, and lifting 25 lbs. frequently, 50 lbs. occasionally.

Knowledge and Experience:

Education:              Bachelor’s degree from an accredited college or                                               university in Hospitality, Business or related field

Experience:            Minimum 5 (five) years successful retail sales/business                                   management POS experience


 

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

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Retail Lead

$20.00 - $22.00 / hour

At Badlands National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!  **Workcampers Welcome**

Summary of Position:

Work in close collaboration with the Retail Manager to ensure that the retail business at all locations operates in an efficient and seamless manner while following all company policies and procedures to ensure an extraordinary experience for all Park visitors.


 

Responsibilities:

• Assist with training of retail staff and backup Retail Manager on days off

• Demonstrate knowledge of merchandise, styling and pricing according to the company’s policies and procedures

• Maintain knowledge of product lines with an emphasis on local and regional facts to assist other staff and customers

• Assist with store set up: display and merchandising, inventory levels

• Respond to guest inquiries and requests in a timely, friendly and efficient manner

• Accurately total, process and collect payments from guests to include, but not limited to, using the point of sale system, handling money, processing credit and debit cards and making change

• Conduct inventory, restock merchandise and ensure adequate merchandise supply levels working in conjunction with the Retail Manager

• Prepare end of shift report, deposit receipts and cash and advise Retail Manager accordingly

• Actively foster a positive work environment with a focus on teamwork

•  

• Position Requirements:

• Must be able to work independently with little or no supervision

• Excellent customer service and people skills

• Must be able to work a variety of day, night, weekend, and holiday shifts

• Gain efficiency with Retail Pro system or comparable POS system (POS and reporting)

• Ability to lift 25 lbs. frequently, and up to 50 lbs. occasionally and handle physical exertion involving bending, twisting, and squatting.

Knowledge and Experience:

Education:      High School Diploma or equivalent; College Diploma or                                   equivalent experience  

Experience:    Two years retail experience preferred

                       Two years leadership or supervisory experience


 

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.


 

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Retail Associate

$14.00 - $16.50 / hour

At Badlands National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!  **Workcampers Welcome**

Summary of Position:

Assist all guests and visitors of the Company with timely, efficient and professional service adhering to Company standards of ensuring an extraordinary hospitality experience. 

Responsibilities:

• Greet customers & provide friendly customer service

• Achieve and maintain product knowledge to assist customers with purchasing decisions

• Assist customers making selections by building customer confidence; offering suggestions and opinions

• Accurately total, process and collect payments from guests to include, but not limited to, using the point of sale system, handling money, processing credit and debit cards and making change

• Restock and maintain displays (labeling correctly as needed)

• Participate in opening and closing procedures, as well as participate in daily cleaning/maintenance duties

• Contribute to a positive environment where all employees trust and respect each other

•  

• Position Requirements:

• Strong organizational skills and attention to detail

• Excellent communication skills to interact positively with others

• Ability to multi-task and perform well under pressure

• Display energy and enthusiasm when working with customers and fellow Associates

• Dependable to always be on time and on schedule

• Able to lift frequently up to 25 lbs. and occasionally up to 50 lbs.  Position also involves frequent bending, twisting, lifting and squatting and up to 8 hours per day on feet in a fast paced environment.

Education  and Experience:

Education:       High school diploma or equivalent

Experience:     Demonstrated ability to handle general math

                        Minimum 1 year retail sales experience preferred

                        Minimum 1 year experience with POS systems preferred

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

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Restaurant Lead

$21.00 - $23.00 / hour

At Badlands National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!  **Workcampers Welcome**

Summary of Position: 

Assist the F&B Manager with all daily responsibilities pertinent to the front of house operations to ensure that the goal of providing extraordinary hospitality to all guests of the restaurant is achieved. 

Responsibilities: 

• Assist the F&B Manager in overseeing all aspects of the front-of-house operation

• Ensure that the Host/Hostess area is clean and always organized, and assist them during peak and busy periods.  

• Oversee and monitor opening and closing side work responsibilities and sign off on duties as required 

• Ensure that the dining experience of all guests exceeds their expectations to provide extraordinary hospitality 

• Execute proper and accurate closing procedures in accordance with company policy 

Position Requirements: 

• Able to work a variety of shifts including evenings, weekends, and holidays 

• Be self-motivated with the ability to perform with the highest professional and ethical standards 

• Excellent customer service and people skills 

• Respond well to a changing work environment and able to perform at the highest level with minimal supervision 

• Possess strong leadership and managerial skills that include the ability to coach, develop and clearly communicate expectations 

• Excellent analytical and problem resolution skills with the ability to proactively recommend solutions 

• Financial background with the proven ability to identify opportunities for revenue enhancement and fiscal management 

• Demonstrate effective written and verbal communication skills 

• Intermediate computer skills with Microsoft Office and familiarity with POS system functionality 

• Understand company’s Health & Safety standards and the ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas 

• The Majority of shifts will be spent on feet in a fast-paced environment, in proximity to other people and will involve frequent bending, twisting, squatting, and lifting up to 25 lbs. frequently and 50 lbs. occasionally. 


 

Education and Experience: 

Education:    High school diploma or equivalent 

                       Some college coursework or a bachelor’s degree in culinary arts 

 Experience:  Three (3) years’ supervisory experience in the restaurant industry 

                        Minimum 3 years hospitality/customer service experience 


 

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.


 

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Project Manager

$1,346.00 / week

At Badlands National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!  **Workcampers Welcome**

Summary of Position:                                                                                                                    
Responsible for overseeing all projects related to the construction and maintenance of all buildings and landscape activities as identified in the Company’s government contracts.


Responsibilities:                                                                                               In conjunction with Maintenance Director and property GMs/Maintenance Managers, identify annual projects and associated budgets, timing and reporting to ensure contract adherence;

• Lead the planning, execution and tracking of all company-wide projects;

• Work closely with property Maintenance Managers and GMs to ensure project priorities are understood and implemented per appropriate timelines;

• Oversee project close-outs and ensure appropriate reporting and follow-up;

• Possess strong working knowledge of  CMMS to ensure consistent accuracy for all projects;

• Ensure that all paperwork related to every project is thoroughly completed and reviewed for accuracy;

• Possess hands-on experience and understanding of general carpentry, painting, plumbing, minor electrical, masonry, landscaping maintenance, etc.

• Comply with all safety policies and procedures including when lifting, climbing, etc.

• Maintain professionalism with vendors, NPS, co-workers at all times;

• Understand the Company’s ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas

• Other duties per Duties Checklist and as assigned

Position Requirements:                                                                                                               

• Demonstrate basic skill in the use of tools, materials and equipment common to maintenance and repair

• Possess the initiative to learn and willingness to grow in maintenance operations

• Understand and effectively follow oral and written instructions

• Must understand all OSHA safety requirements as applicable

• Ability to work as part of a team

• Must be able to work a variety of day, night, weekend, and holiday shifts

• Ability to lift and carry 25 lbs. frequently and 50 lbs. occasionally with assistance

• Must have a valid driver’s license to operate vehicles throughout property

• Must be willing to travel at least 50%

Knowledge and Experience:
Education:                  High school Diploma or equivalent
                                    Technical certification/degree preferred                          
Experience:                3 years of general maintenance and/or construction                                         and project management


 

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

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Night Auditor

$17.00 - $19.00 / hour

At Badlands National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!  **Workcampers Welcome**

Summary of Position:
Performing close of day scenarios for the Front Office while performing overnight front desk services.


Responsibilities:

• Follow all specified procedures to audit the shift closing of all front office staff, including personally closing shift three and completing an audit summary of each shift.

• Produce accurate and timely reports and correctly handle all cash transactions.

• Follow all specified procedures to maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions and final reports to accounting and profit centers.

• Balance and audit for accurate room revenue, food and beverage revenue, cashier’s reports, and guest and house accounts and telephone revenue, assisting the preparation of all reports relevant to daily revenues.

• Balance, audit for accuracy and transmit credit card batches.

• Complete and transmit daily management and accounting reports and supporting documents.

• Act as Manager on Duty during overnight hours.

• Perform all Front Desk Attendant functions as required including but not limited to; assist in room reservations, guest check in/out, answering hotel phone calls, and notifying guests of messages.

• Provides for a safe work environment by following all safety and security programs

• Understand Company’s ISO (Environmental & Quality) management systems, policies,

• goals, and initiatives and meet the specific responsibilities within these areas

• Other duties per Duties Checklist and as assigned

Position Requirements:

• This is an overnight position; employee must be able to work independently

• Present a positive image of the company in an upbeat, professional manner

• Ability to work a variety of day, night, weekend, and holiday shifts

• Strong communication and interpersonal skills with the ability to interact, positively, with many personality styles

• Advanced computer skills – Microsoft Office (Word, Excel, Outlook) and Room Master system


 

Knowledge and Experience:
Education:        High school diploma or equivalent required. College degree preferred.

Experience:      Minimum 3 (three) years front desk/room registration experience required

                         Two years Night Auditor/Relief Night Auditor preferred National Park/Resort experience preferred


 

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

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Maintenance Manager

$26.00 - $37.00 / hour

At Badlands National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!  **Workcampers Welcome**
 

Summary of Position:
Responsible for ensuring all goals and objectives of the Maintenance Department are achieved in a timely, cost-effective and quality-oriented manner.  Must be adept at managing budgets, leading and developing maintenance staff into a strong performing team and possess the ability to complete a variety of maintenance tasks.


Responsibilities:

• Ensure that all maintenance team members are properly qualified and trained for their various assignments

• Detect needed repairs on buildings, grounds, and equipment by following established inspection procedures

• Must be capable of “hands on repairs” in most maintenance disciplines and be available to assist other maintenance staff with related tasks such as general painting, carpentry, plumbing, electrical, masonry, concrete, heating, welding, roofing and other related jobs including landscaping and care and maintenance of all restroom facilities.

• Perform assigned maintenance and mechanical duties for buildings and associated facilities, furnishings and equipment

• Comply with industry safety standards and procedures to ensure all maintenance staff perform job duties properly, including lifting, climbing, etc.

• Polite, knowledgeable and timely customer service when responding to visitor inquiries

• Understand the Company’s ISO (Quality and Environmental) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas

• Operate and maintain a computer-based planned preventative maintenance program for building equipment and maintenance and repairs scheduling.

• Adhere to defined budgets and reporting processes

• Participate in the recruiting, interviewing, hiring and training of all Maintenance Associates and provide direct leadership, coaching and mentoring of the maintenance staff

• Manage labor costs according to the labor schedules provided by the GM

• Ensure compliance with operational and corporate standards, company policies, federal/state/local laws and ordinances including Health & Safety standards and ISO (Environmental & Quality) management systems, policies, goals and initiatives

• Maintain professional image, including sanitation and cleanliness, proper uniforms and appearance standards for all Maintenance Associates

• Develop excellent relationships with external providers of maintenance services, such as electrical contractors, to ensure prompt, efficient support of all property maintenance needs

• Communicate as necessary with GM and ONP Director of Maintenance Operations on all property-related projects

• Other duties per Duties Checklist and as assigned


Position Requirements:

• Must be self motivated with the ability to perform with the highest professional and ethical standards

• Must respond well to a changing work environment and able to perform at the highest level with minimal supervision

• Must possess strong leadership and managerial skills that include the ability to coach, develop and clearly communicate expectations

• Must have excellent analytical and problem resolution skills with the ability to proactively recommend solutions

• Must demonstrate effective written and verbal communication skills

• Must possess excellent basic math skills

• Must possess a valid  driver license at time of application with a clean driving record

• Demonstrated ability to perform maintenance duties

• Proficiency with software to support office functions such as word processing, spreadsheets and email


Education and Experience:
Education:                High school diploma or GED
                                 College degree or technical/trade school
Certification:             Completion of either OSHA general industry or construction certification  
Experience:              Minimum 3 (three) years successful management experience leading a Maintenance team
                                 Minimum 5 (five) years of construction/maintenance experience



Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

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Maintenance Lead/CMMA Administrator

$19.00 - $22.00 / hour

At Badlands National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!  **Workcampers Welcome**

Summary of Position
The Maintenance Lead/CMMA Administrator will be responsible for managing and maintaining the Computerized Maintenance Management System (CMMS) for the organization. This includes overseeing the implementation, configuration, and customization of the system to meet the needs of the organization. The CMMA Administrator will also be responsible for training and supporting users of the system, as well as ensuring data accuracy and integrity.

Responsibilities:

• Manage and maintain the CMMS system

• Implement, configure, and customize the system to meet organizational needs

• Train and support users of the system

• Ensure data accuracy and integrity

• Develop and maintain system documentation and procedures

• Collaborate with other departments to ensure system integration and functionality

• Provide technical support and troubleshooting for the system

• Stay up-to-date with industry trends and best practices related to CMMS systems


Requirements:

• Experience with CMMS systems, preferably in a maintenance or facilities management environment

• Strong technical skills, including proficiency in database management and SQL

• Excellent communication and interpersonal skills

• Ability to work independently and as part of a team

• Strong problem-solving and analytical skills

• Attention to detail and accuracy

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

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Lodging Manager

$60,000.00 - $75,000.00 / year

At Badlands National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!  **Workcampers Welcome**

The Lodging Manager is responsible for assisting in the overall management and coordination of Front Desk, Housekeeping, Laundry, Room Revenue, and Public Areas Departments to deliver an exceptional guest experience. This position involves supervising staff, ensuring smooth operations, and fostering a high standard of service. 

Responsibilities:

• Assist in supervising and managing all lodging staff, ensuring exceptional service and operational efficiency across all departments.

• Create effective staff schedules, focusing on peak operating periods and efficient labor management to maintain smooth operations.

• Develop and implement programs to enhance team member relations and foster a positive work environment, ensuring guest satisfaction and employee morale.

• Conduct daily inspections of guest rooms and public areas, ensuring adherence to company cleanliness, safety, and quality standards.

• Ensure compliance with lost and found procedures, key security, and other important operational protocols.

• Oversee communication between Housekeeping, Laundry, and Front Desk teams to ensure timely room releases and effective coordination.

• Assist the General Manager in preparing and monitoring departmental budgets, including revenues and expenses, on a monthly basis.

• Train and support guest services staff in using the company’s reservations and booking systems to ensure prompt and efficient service.

• Manage guest communications via direct marketing, social media, and other marketing channels as directed by the General Manager.

• Respond promptly and professionally to guest requests or complaints, ensuring resolutions are handled with care and attention.

• Coordinate with other departments regarding guest room availability, maintenance concerns, and other room management needs.

Position Requirements:

• Strong written and verbal communication skills, with the ability to communicate effectively with staff and guests.

• Ability to work a variety of shifts, including day, night, weekend, and holiday shifts.

• Expertise in computer systems, including Microsoft Office (Word, Excel, Outlook) and Rooms Management software.

• Ability to remain on feet for extended periods (up to 8 hours per day) in a fast-paced environment, working in close proximity to others.

• Ability to lift up to 25 lbs frequently and up to 50 lbs occasionally, with frequent bending, twisting, and squatting required.

Education and Experience:

• Education: High School Diploma or equivalent required; Bachelor’s degree in Hospitality, Sales, or Marketing preferred.

• Experience: Minimum of 2 years of front desk/room registration/hospitality experience preferred. At least 2 years of supervisory or management experience preferred.

• Additional Experience: National Park and/or Resort experience is highly preferred.


 

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

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Lead Cook

$20.00 - $22.00 / hour

At Badlands National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!  **Workcampers Welcome**

Summary of Position:          
Assist the Kitchen/Food & Beverage Manager in ensuring that all kitchen staff are trained in proper cooking techniques and sanitation guidelines per Corporate policies to deliver an exceptional guest experience.

Responsibilities:

• Assist the F&B/Kitchen Manager in ensuring that the menu, and guest service expectations are being met or exceeded.

• Become a strong member of an efficient and highly motivated culinary team focused on surpassing expectations by presenting a positive, can-do attitude every day.

• Assist F&B Management in training the culinary team in proper cooking techniques, adhere to defined company recipes and understand sanitation guidelines in order to deliver an exceptional guest experience.

• Oversee restaurant orders and maintain efficient POS transactions for food and retail items

• Assist with all activities related to receiving, stocking and rotating orders, and oversight of inventory levels in grab and go/ deli items

• Adhere to all policies regarding waste

• Assist the F&B/Kitchen Manager with general maintenance items such as food waste, recycling  and maintaining cleanliness of common areas

• Ensure compliance with operational and Corporate standards, company policies, federal/state/local laws and ordinances.

• Obtain ServSafe or Food Handler Certification in accordance with F&B company policy and/or state law

• Maintain professional image, including sanitation and cleanliness, proper uniforms and appearance standards.

• Adherence to Duties Checklist and other duties as assigned

Position Requirements:

• Experience in using cutting tools, cookware and bakeware.

• Knowledge of various cooking procedures and methods.

• Ability to follow all sanitation procedures.

• Must be self motivated with the ability to perform with the highest professional and ethical standards

• Must respond well to a changing work environment and able to perform at the highest level with minimal supervision

• Must possess strong leadership and managerial skills that include the ability to coach, develop and clearly communicate expectations

• Must have excellent analytical and problem resolution skills with the ability to proactively recommend solutions

• Must demonstrate effective written and verbal communication skills

• Intermediate computer skills with Microsoft Office and familiarity with POS system functionality

• Excellent customer service and people skills

• Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people and will involve frequent bending, twisting, squatting and lifting up to 25 lbs. frequently and 50 lbs. occasionally


Knowledge and Experience:
Education:      High school diploma or equivalent

Experience:    Minimum 3 (three) years F&B experience
                         POS experience
                         ServeSafe certification required



Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

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Housekeeper

$14.00 - $16.53 / hour

At Badlands National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!  **Workcampers Welcome**

Summary: As a Housekeeper, you will enjoy providing exemplary customer service, by completing tasks efficiently to further enhance the guests experience at the location.  

Responsibilities:

• Follows detailed duties worksheet assigned by the Housekeeping Supervisor

• Clean check-outs and stay-overs, including; changing sheets and towels, emptying trash, dusting, scrubbing, vacuuming and waxing according to procedures

• Report damaged or missing items to the Housekeeping Supervisor, turn in all lost and found items to Management

• Notify Management and Maintenance of any repairs

• Stock personal cart daily with cleaning supplies, guest supplies and linens, alert supervisor if supplies run low

• Unload cart of dirty linens and trash at end of shift

• Assist in the unloading of linens (delivered by truck) bi-weekly

• Weekly, monthly and quarterly cleaning projects as assigned

• Other duties as may be assigned

Position Requirements:

• Detail oriented

• Must be able to work a variety of day, night, weekend, holiday shifts

• Ability to work independently

• Must be able to spend the majority of the day walking, twisting, bending, pushing and pulling

• Must be able to lift up to 50 lbs. and carry up to 25 lbs. with frequent bending, twisting and squatting required.


Education and Experience:
Education:                          High School Diploma or equivalent required
Experience:                        One (1) year of housekeeping experience                                                         preferred
                                           Resort/National Park experience preferred


 

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

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Housing Supervisor/Activities

$27.00 - $29.00 / hour

At Badlands National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!  **Workcampers Welcome**

Summary of Position:
The Housing Supervisor will be responsible for managing and maintaining the housing facilities. This position will work closely with the managers and employees to ensure that all housing units are in good condition and meet all safety and health standards.

Responsibilities:

• Manage and maintain all housing facilities

• Work closely with employees to address any issues or concerns, handling employee complaints and housing issues 

• Coordinate with the maintenance team for all repairs and maintenance for all housing units

• Manage and maintain all housing records and documentation

• Ensure that all housing units are clean and well-maintained

• Perform regular inspections of all housing units

• Plan and coordinate employee activities 

Requirements:

• Experience working with employee housing units 

• Excellent communication and interpersonal skills

• Strong organizational and time management skills

• Ability to work independently and as part of a team

• Proficient in Microsoft Office and property management software

• Valid driver's license and reliable transportation


 

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

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Housekeeping Supervisor

$20.00 - $22.50 / hour

At Badlands National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!  **Workcampers Welcome**

Summary of Position:
Manage the activities of the housekeeping and public areas department ensuring outstanding service for resort guests.

Responsibilities:

• Responsible for interviewing, selecting, training, and scheduling of all housekeeping and public area staff to ensure safe, quality and efficient operations.

• Ensure all housekeeping and public area staff uphold all departmental procedures, rules, regulations and standards.

• Monitor and develop employee performance by providing supervision and professional development, conducting counseling and evaluations, and delivering recognition.

• Personally inspect the facility on a daily basis including all guest rooms and public areas. Release clean rooms to the front desk in a timely manner.

• Comply with and ensure compliance with lost and found and key security procedures.

Order and maintain an adequate inventory of guest amenities and housekeeping supplies.

• Respond to all guest requests or complaints in a timely manner.

• Communicate closely with the front desk on all guest room and public area related needs.

• Perform all administrative duties as required to successfully manage the department.

• Participate in company Manager on Duty program.

• Understand Company’s ISO (Environmental & Quality) management systems, policies,

• goals, and initiatives and meet the specific responsibilities within these areas.

• Other duties per Duties Checklist and as assigned.

Position Requirements:

• Excellent customer service and people skills

• Must be able to work a variety of day, night, weekend, holiday shifts

• Strong communication and interpersonal skills with the ability to interact with many types of personalities

• Intermediate Computer Skills- Microsoft Office (Word, Excel) and Hotel Management Systems

• Approximately 50% of work day will be spent outdoors with intermittent time in extreme heat seasonally

• Must be able to lift up to 50 lbs. and carry up to 25 lbs.

Education and Experience:                                                                                                                      
Education:                  High School Diploma or equivalent required
Experience:                Minimum of 2 (two) years in the hospitality industry required

                                   Minimum of 2 (two) years management experience required Resort/National Park experience preferred


Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

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General Maintenance II

$19.00 - $21.00 / hour

At Badlands National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!  **Workcampers Welcome**

Summary of Position:
Responsible for performing a variety of tasks involved in the upkeep of buildings and grounds, including the lodging, retail stores, restaurants and employee housing.  This will include plumbing, HVAC, minor electrical, equipment and other standard maintenance repairs as required in a safe and efficient manner.

Responsibilities:

• Diagnose and repair problems in such areas as plumbing, HVAC, electrical, major appliances, carpentry, emergency systems, flooring, masonry, painting, and waste management systems within established company guidelines.

• Complete and track assigned service requests and repairs consistent with company operating and equipment/supply standards in a safe and timely manner

• Assist with organizing and prioritizing service requests and general maintenance tasks

• Assist in the preparation of staff work assignments, preventative maintenance schedules, and maintenance budgets

• Maintain customer service standards responding to all requests/complaints to minimize/solve problems in a timely and safe manner

• Assist with maintaining an inventory of supplies and tools sufficient for providing the appropriate level of service

• Regularly inspect the business grounds and buildings to identify maintenance needs

• Train and promote safe work practices according to company and industry standards

• Actively participate in creating a positive work environment promoting team work

• Understand the Company’s ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas

• Other duties per Duties Checklist and as assigned

Position Requirements:

• Possess a wide range of maintenance skills and mechanical aptitude

• Ability to carry out a wide range of repairs with excellent quality

• Excellent customer service and people skills

• Must be able to work a variety of day, night, weekend, holiday shifts

• Must be able to work independently with little or no supervision

• Strong communication and interpersonal skills

• Must be able to meet and/or exceed customer expectations

• Majority of shift will be spent on feet in a fast-paced environment.  Position involves frequent bending, twisting, squatting and lifting up to 25 lbs. frequently and up to 50 lbs. occasionally.

                                                           
Education and Experience:
Education:      High School Diploma or equivalent required
Experience:    Two years of facility maintenance experience
                        Knowledge of safe work practices (OSHA)

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

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General Maintenance

$19.00 - $21.00 / hour

At Badlands National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today! **Workcampers Welcome**

Summary of Position:
Responsible for assisting the Maintenance team in performing a variety of basic skills involved in the upkeep of buildings and grounds, including lodging, retail stores, restaurants and housing.

Responsibilities:

• Receive and complete work orders, in a timely and efficient manner, as required by Maintenance Department policies and procedures.  Must assist in the completion, tracking and reporting of work orders

• Duties may include general painting, carpentry, plumbing, minor electrical, masonry, landscaping maintenance, etc.

• Perform assigned maintenance and mechanical duties for buildings and associated facilities, furnishings and equipment as requested

• Capable of “hands on repairs” in most maintenance disciplines

• Comply with all safety policies and procedures including when lifting, climbing, etc.

• Be available to assist other team members with maintenance related tasks

• Polite, knowledgeable and timely customer service when responding to visitor inquiries

• Understand the Company’s ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas

• Other duties per Duties Checklist and as assigned

Position Requirements:

• Demonstrate basic skill in the use of tools, materials and equipment common to maintenance and repair

• Possess the initiative to learn and willingness to grow in maintenance operations

• Understand and effectively follow oral and written instructions

• Must be able to work on ladders, scaffolding, elevated platforms or crawl spaces, tunnels, ledges and roofs and understand the OSHA safety requirements as applicable

• Ability to work as part of a team

• Must be able to work a variety of day, night, weekend, and holiday shifts

• Ability to lift and carry 25 lbs. frequently and 50 lbs. occasionally

• Must have a valid driver’s license to operate vehicles throughout property

Education and Experience:
Education:                  High school Diploma or equivalent
                                    Technical certification/degree preferred                          
Experience:                1 year of general maintenance and/or construction
                                    National Park experience preferred


Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

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Front Desk Supervisor

$20.00 - $21.50 / week

At Badlands National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!  **Workcampers Welcome**

Summary of Position                                                                                                                                 
Assist the Lodging Manager to effectively manage the activities of the Front Desk (Guest Services),  Room Revenue, Public Areas Departments and Employee Services to ensure an extraordinary experience for all guests and visitors to the Park.  This includes effective coaching and mentoring of staff providing appropriate training that addresses professional conduct, service standards and adherence to company policies and procedures.

Responsibilities                                                                                                                                         

• Responsible for assisting the Lodging Manager with the recruiting, interviewing, hiring and training of all Guest Services staff including Front Desk and Public Areas staff to ensure safe and efficient operations per the Company’s guidelines

• Assist the Lodging Manager in providing effective supervision, professional development and recognition programs for all Lodging staff for the purposes of employee growth and bench building

• Design, plan and coordinate special projects/events to improve and enhance guest services, per the GM’s request, and assist with guest room improvements related to aesthetics as requested.

• Design, plan and coordinate special events and programs for employees on a consistent basis, at least monthly, that enhance team member relations to ensure a positive and productive work environment

• Coordinate and oversee processes to ensure new hires have clean employee housing units (if applicable) by facilitating effective communications with hiring managers.  Personally inspect employee rooms prior to new hire arrivals to ensure health and safety standards are met

• Assist Lodging Manager to ensure staff communications between Housekeeping, Laundry and Registration are timely and effective for the release of rooms on a daily basis

• Possess appropriate knowledge of the Park and surrounding area, and train staff in same, to be an effective information resource for all guests

• Point of contact for Park Cultural Protection Programs

• Coordinate training programs for lodging team including on line training for front and back of house operations and compile reports for management on utilization of training tools

• Effectively communicate with other departments regarding employee & guest room availability, maintenance concerns and other requests related to employee & guest rooms management

• Understand company ISO management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas

• Other duties as identified per Duties Checklist.


Position Requirements:                                                                                                                           

• Possess positive and professional communication skills, both written and verbal

• Be a proactive and inclusive problem-solver

• Must be able to work a variety of day, night, weekend, holiday shifts

• Strong computer Skills- Microsoft Office (Word, Excel, Outlook) and Rooms Management related systems

• Majority of shift will be spent on feet (up to 8 hours per day) in a fast paced environment, in close proximity to other people

• Ability to lift up to 25 lbs frequently and up to 50 lbs occasionally with frequent bending, twisting and squatting required.


Education and Experience:                                                                                                                     
Education:                 High School Diploma or equivalent required.
                                    Bachelor’s degree in Hospitality or Sales and                                                    Marketing related fields preferred
Experience:                2 (two) years front desk/room registration/hospitality experience preferred
                                    2 (two) years supervisory or management experience                                      preferred
                                    National Park and/or Resort experience preferred


 

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

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Front Desk Lead

$17.00 - $18.00 / hour

At Badlands National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!  **Workcampers Welcome**

Summary of Position:
Effectively recruits, books and manages tour groups and Foreign International Travelers (FITs and Groups) and works closely with other departments to provide extraordinary hospitality to all visitors and guests. This position is also responsible for achieving the company’s financial goals relating to the FITs and Groups business.

Responsibilities:

• Represent the Company in a professional and courteous manner to all guests and visitors per company policy as outlined in the Employee Handbook

• Ensure complete accuracy in FIT company bookings and tour groups and email confirmations within 72 hours of receipt

• Monthly monitoring of arrival listings to ensure accuracy

• Effectively and professionally resolve any complaints/disputes that arise with FIT companies or other tour groups

• Efficient and timely processing of pre-pays for FIT companies

• Effective and timely communications with lodging staff to ensure that room blocks are accurate for all groups

• Coordinate and manage special projects/needs for various groups such as reserving the auditorium and working closely with food & beverage on food options

• Process all payments in a timely and accurate manner.  Follow up immediately on any discrepancies

• Timely and effective communications to all company managers informing of upcoming events

• Produce and track invoices/payments for all FITs and Groups

• Monitor social media and hospitality sites such as TripAdvisor (at least twice weekly) and provide positive and professional feedback to all comments.  Involve the GM and other departmental managers as necessary

• Collate and provide monthly reports on guest comment cards communicating results to  all managers

• Other duties per Duties Checklist and as assigned


Position Requirements:

• Possess positive and professional communication skills, both written and verbal

• Must be organized and detail oriented with an ability to proactively analyze business results and make recommendations for improvement

• Must remain calm in stressful situations and understand how to resolve issues

• Must be a strong team player

• Must be able to lift up to 25 lbs frequently and up to 50 lbs occasionally, stand on feet for up to 8 hours per day in a fast-paced environment.  This position may involve frequent bending, twisting, lifting and squatting.

Education and Experience:
Education:                  High School Diploma or equivalent
Experience:                Customer Service or call center experience
                                    Travel Agent or tour operator/experience
                                    National Park experience preferred


 

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

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Front Desk Associate

$14.00 - $16.50 / hour

At Badlands National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!  

Summary of Position:
The Front Desk associate will enjoy providing extraordinary hospitality to all guests and visitors relating to tours, other company programs, in addition to front desk duties involving efficient and timely reservations, check-ins/ check-outs.    Be a knowledgeable resource regarding Park attractions and items of interest.

Responsibilities:

• In a professional and accurate manner, provide relevant information for all guest tours and company-sponsored programs relating to the Park
• Continually present guest programs with a positive and pleasant demeanor to enhance the guest experience
• Efficiently and professionally handle guest reservations and room assignments, accommodating special requests whenever possible, in a manner consistent with the company’s rate structure and policies
• Respond calmly and professionally to all guest complaints resolving issues as appropriate and escalate to management when necessary
• Keep front and back office areas organized and clean
• Communicate with emergency responders, when necessary, in a calm and effective manner
• Prepare daily deposit, drop receipts and follow all company cash handling procedures
• Assist other team members by sharing knowledge of Park and surrounding area
• Other duties as may be assigned


Position Requirements:

• Provide excellent customer service to meet and exceed customer expectations
• Present a positive image of the company in an upbeat, professional manner
• Ability to work a variety of day, night, weekend and holiday shifts
• Ability to work independently
• Strong communication and interpersonal skills with the ability to interact, in a positive way, with many different personality styles
• Basic computer skills – Microsoft Office (Word, Excel, Outlook) and Room Master system


Knowledge and Experience:
Education:                   High school diploma or equivalent
Experience:                 Minimum 1 (one) year front desk/room registration                                            experience
                                    National Park/Resort experience

 

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

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Food & Beverage Manager

$20.00 - $22.00 / hour

At Badlands National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!   **Workcampers Welcome**


Title:                        Food & Beverage Manager
Reports To:             General Manager
Department:            Food & Beverage

Summary of Position:
Responsible and accountable for the success of all Restaurant and Kitchen operations according to Company standards.  This includes revenue growth, managing budgets, COGS, labor controls, inventory controls, and bar controls.   Also responsible for coaching and mentoring all direct reports to ensure effective development opportunities.        

Responsibilities:

• Ensures that the menu, is being executed at levels that meet or exceed Company standards.         

• Responsible for direct coaching and mentoring of the Restaurant Manager and Kitchen Manager in the leadership and development of their respective employees.

• Ensures Front of House and Back of House departments are working as a cohesive team to provide the highest level of quality and service as per Company standards.

• Covers the Restaurant and Kitchen Manager’s days off by spending dedicated time and effort ensuring operations continue to meet expectations during Managers’ absence.

• Leads the recruiting, interviewing and hiring for the F&B department, working with the GM and Corporate HR and F&B Directors.  

• Works with the Kitchen Manager and Restaurant manager to ensure all staff are trained and adhere to the Company service standards. 

• Responsible for achieving and reporting on all financial goals, on a weekly basis, as established in the COGS spreadsheet.

• Creating food and alcohol orders in cooperation with the Kitchen Manager and Restaurant Manager. 

• Acts as Manager on Duty in the absence of the General Manager 

• Ensure strict compliance with operational & Corporate standards, Company policies, Federal/State/Local laws and ordinances

• Maintain professional image with proper uniforms and appearance standards.

• Adherence to Duties Checklist and other duties as requested

Position Requirements:

• Be self-motivated with the ability to perform with the highest professional and ethical standards

• Respond well to a changing work environment and able to perform at the highest level with minimal supervision

• Possess strong leadership and managerial skills that include the ability to coach, develop and clearly communicate expectations

• Must have financial background with the proven ability to identify opportunities for revenue and fiscal management

• Demonstrate effective written and verbal communication skills

• Intermediate computer skills with Microsoft Office and familiarity with POS system functionality

• Excellent customer service and people skills

• Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people and will involve frequent bending, twisting, squatting, and lifting up to 25 lbs. frequently and 50 lbs. occasionally.

Knowledge and Experience:
Education:      Bachelor’s degree from accredited college or university in Hospitality, Culinary or related field

Experience:  Minimum 5 (five) years F&B Management experience
                        POS experience
                        ServeSafe certification required
 


Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

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Campground Host

$14.50 - $16.50 / hour

At Badlands National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!  **Workcampers Welcome**

Title: Camp Host 

Reports To: District Manager Department: Operations 

Summary of Position                                                                                     

Ensure the Campgrounds are effectively maintained to protect the natural environment and ensure a clean and safe environment for all visitors

Responsibilities                                                                                                In an honest and ethical manner, collect camping and vehicle fees for visitors as well as money from fee tubes (if applicable)

• Clean bathrooms, camp sites, fire rings and any other assigned areas in a manner consistent with company expectations

• Consistently dispose of trash and maintain receptacles

• Report any needs related to minor building or equipment repair to supervisor

• Replace light bulbs and supplies in buildings including in bathrooms

• Maintain environment in a neat manner by cutting grass, trimming shrubs and trees and watering plants. Perform other campground duties related to maintaining a neat and clean appearance

• Immediately report any maintenance concerns or unsafe conditions or needed repairs to the maintenance supervisor

• Other duties as requested

Requirements                                                                                                          Possess upbeat and professional verbal and written communication skills

• Must be a positive team player with a can-do attitude

• Must be organized and able to adhere to schedules

• Must represent the Company and Park/Forest in a professional manner by wearing a company uniform, name badge, etc.

• Must be able to lift up to 25-30 pounds occasionally

• Understand and perform basic math

• Must be able to bend, twist, squat and stand on feet for up to 8-10 hours per day

Education and Experience                                                                                                                     

Education: High school diploma or equivalent


 

Experience: Minimum one-two (1-2) years’ customer service experience


 

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by 

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F&B
Cook
up to $20.00 / hour
At Badlands National Park, every day is an adventure — where rugged beauty, dramatic landscapes, and rich natural history come together to create a truly unforgettable workplace. Offering competitive pay, employee housing and benefits. Apply Today!  **Workcampers Welcome**

Summary: As a Cook, you will prepare food items in accordance with corporate recipes and established standards in the company’s efforts to deliver extraordinary hospitality.

Responsibilities
• Assist the F & B Manager and Lead cook in ensuring that the menu, which cannot be changed without corporate F&B approval, and guest service expectations as set forth by the employee handbook are being met or exceeded.

• Adhere to defined company recipes and safe food handling procedures to deliver an exceptional guest experience

• Complete all required food and safety logs in a timely and efficient manner per company procedures and federal, state, and local regulations

• Cook and prepare food / meals as required

• Work individually and with the team to surpass expectations in an efficient, motivated, and positive can-do manner.

• Provide timely, courteous, and professional service to all guests

• Follow all health and safety standards, policies, and initiatives

• All other duties as may be assigned
Requirements
• Knowledge of food preparation and storage, sanitation requirements and commercial kitchen equipment

• Must be able to work a variety of day, night, weekend, and holiday shifts

• Strong communication and interpersonal skills – must be able to read, write and speak English

• Majority of shift will be spent on feet in a fast-paced environment and in proximity of other people. Must be able to carry up to 25 lbs. frequently and up to 50 lbs. occasionally. Frequent bending, twisting, lifting, and squatting will be required.

• ServSafe and / or state food handler certification

• Must be a minimum of 18 years of age
Education & Experience
Education:    High School Diploma or equivalent
Experience:  1 year minimum culinary training / experience

 
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.
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