Lead Retail Associate
Zion National Park

LIVE. WORK. EXPLORE. as a Lead Retail Associate at Zion National Park!

Zion translates to "place of peace and refuge" and offers extraordinary recreational possibilities!

  • year round

Lead Retail Associate

Zion National Park
Springdale, Utah
$14.10 / hour
Some experience required
Start Date:
Starts immediately!

Live. Work. Explore. as a part of our Retail team in Zion National Park!

As a sanctuary with over 146,000 acres of cliffs, canyons, diverse plant and animal life, and uninterrupted beauty, Zion is a place of peace and refuge. We operate a variety of dining facilities, a retail shop, and the only in-park lodging. For those that live and work in the park, there are endless opportunities to explore the amazing wonders that surround you.

No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.

We’re hiring a Lead Retail Associate to Live. Work. Explore. in Zion National Park!

Job Summary:
Zion's Retail Lead Associate helps provide guests with a friendly shopping experience in a high-volume National Park gift shop. Help train new employees, process guest payments, provide local insight, and keep store stocked and cleaned.

The Details:
Position Type: Full-Time, Year-Round
Start Dates: ASAP
Pay: $14.10/hr
Housing/Meals: $13.50 per day
Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)

Why Zion National Park?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Zion, and proud stewards of the park.

Life in Zion:

  • Employee housing (single-status housing or RV site) and on-site employee meals (cafeteria-style)
  • Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth), employee gym
  • Bike rentals
  • A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
  • Meet people of all ages from all over the country and world!

Benefits and Perks:

  • Generous benefit package for full-time employees
  • Unlimited outdoor recreation opportunities
  • Direct access to Zion National Park's restricted Canyon Scenic Drive
  • Exclusive employee discounts in Zion and other Xanterra properties
  • $350 Referral Bonus Program
  • The adventure of a lifetime!


  • Facilitate and supervise the sale of retail items in Zion's gift shop.
  • Ensuring the proper opening and closing procedures for the store.
  • Ensuring the security of the gift shop.  
  • Help with continuous training efforts for new employees.
  • Perform cashiering duties properly, record the sales in the register accurately, and follow correct accounting procedures.  
  • Assist retail sales associates with discounts and returns.
  • Physically assist and delegate work to keep the sales floor clean and merchandise stocked.    
  • Assist the manager with inventory control, ordering, receiving, and merchandise display. 
  • Other duties as assigned. 


  • At least one year of previous retail experience preferred.
  • At least one year of supervisory or lead experience is preferred.
  • Ability to carry out assignments on time and as directed.
  • Must be outgoing, have strong communication skills, and be dedicated to providing excellence in customer services.

Physical Requirements:

  • Must be able to walk and stand for long periods of time.
  • Must be able to bend, kneel, stretch, and reach for extended periods of time.
  • The ability to lift upwards of 50 lbs. 

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

How to Apply

Click "Apply Now" to submit your application today! 

Contact Info