Guest Registration Desk Attendant (Room & Board Provided!)
YMCA of the Rockies - Estes Park Center

Do you have excellent communication and guests services skills? Join our team!

On the stunning eastern edge of Rocky Mountain National Park

Seasonal

Guest Registration Desk Attendant (Room & Board Provided!)

YMCA of the Rockies - Estes Park Center
Location:
Estes Park Center, Colorado
Wages/Pay:
$220.00 / week
Experience:
Some experience required
Start Date:
Job starts in 3 months (May 14, 2018)

This position runs approximately from mid-May through mid-October, 2018 with potential to extend until January, 2019.

 

POSITION SUMMARY:

Guest Registration is where our guests’ first and last impressions are made of the Estes Park Center YMCA of the Rockies, since it’s where they check in and check out as well as call or stop by for directions and information on our campus and things to do and places to go in Estes Park. The satisfaction of our guests is our top priority, and we make every effort to exceed their expectations.

 

QUALIFICATIONS:

  • Top-notch organizational skills, being fastidiously tidy, unrelenting attention to accuracy, detail, set procedures, processes, policies, and systems – all while keeping an orderly and tidy work station and paperwork in the midst of an often-frenetic pace
  • Superior computer proficiency and ability to learn new programs quickly
  • Superb guest service and problem-solving (sleuthing) skills and ability to see and take care of stocking brochures and supplies,
  • An ever-optimistic, positive, cheerful, and helpful attitude, unwavering patience with other people, a warm and smiling countenance, plus a zeal for excellence, are characteristics we expect of our staff
  • Excellent, clear written and verbal communication with good customer service skills
  • Ability to be flexible in a dynamic business environment and adapt to quickly changing circumstances
  • Ability to count cash quickly & correctly; cashiering experience preferred
  • A high level of professionalism
  • Be able to lift 20 lbs. to table height
  • Stamina to mostly stand during an 8-hour shift

 

ESSENTIAL FUNCTIONS/REQUIREMENTS:

  • Excellence in service with professionalism, helpfulness, cheerfulness, and understanding
  • Checking guests in and out of accommodations
  • Use the PBX telephone system
  • Answer a variety of questions
  • Use office equipment
  • Collect payments and provide change for guests
  • Some daily cleaning duties
  • Work in concert with nearly every department to ensure that the needs and wants of our guests and staff are met
  • Comply with the YMCA of the Rockies’ standards of performance and conduct as detailed in the Seasonal Handbook and the Guest Registration Policy Handbook

 

OTHERS:

  • Bi-lingual preferred, but not required
  • All other duties as assigned, including working in other departments as required

 

COMPENSATION:

This is a seasonal, hourly (based on 40 hours/week) position, paying $220/week, with employee perks including:

  • Room (shared room in our staff dormitory with free wifi and no bills!)
  • Board (3 buffet-style meals per day, 7 days per week)
  • Access to the YMCA of the Rockies facilities, which include: an indoor pool, basketball gymnasium, fitness classes, tennis courts, mini-golf, trails, roller rink, library, and an art center
  • Discounted gear rentals for sports and outdoor activities
  • Employee programming, including free or discounted staff trips, provided by the Resident Office
  • Other employee perks and discounts, including:
    • Free passes for skiing, rock climbing, mountain biking, and golf (dependent on season and resort)
    • 20% Discount at our General Store, Rustic café, and Jackson Stable horseback rides
    • Discounts at local merchants
  • Discounted nights at YMCA of the Rockies lodges (with some date restrictions based on season/occupancy)

 

 

How to Apply

Apply online!

Contact Info