Mail Center Service Associate
Yellowstone Club

Mail Center Associate Needed!!

A beautiful, world-class mountain resort in Big Sky, Montana


Mail Center Service Associate

Yellowstone Club
Big Sky, Montana
Some experience required
Start Date:
Starts immediately!

The purpose of a Mail Center Guest Service Associate is to assist the Mail Center staff in the daily operation of the department and delivery of mail and packages to Members, guests, and employees.


  • Maintain an alert and attentive demeanor at all times in addition to remaining calm during periods of heavy business.
  • Converse with the Members and guests in a hospitable and professional manner.
  • Constantly managing the front desk area, all members are to be greeted upon entry of the building and all phone calls should be answered in 2 rings.
  • Self-motivate to ensure all responsibilities are achieved without constant supervision.
  • Respond to Member complaints, concerns, and questions promptly and find the appropriate solution.
  • Seek most efficient way to enhance the Membership’s Mail Center experience.
  • Maintaining and updating detailed records of Member contact preference and Property Managers.
  • Distribute all member, guest and prospective packages according to company procedures.
  • Record outgoing packages into inventory software systems (SendSuite)
  • Work closely with Mail Center Associate to collect and distribute packages quickly and efficiently.
  • Provide a service to the Yellowstone Members and guests in receiving incoming and outgoing parcels
  • Create and update digital files and documents related to Mail Center operations
  • Maintain a clean and organized front desk, lobby, and POA conference room.
  • Establish and train membership on Package Concierge and Mail Box system.
  • Interface with other departments in order to meet members, guest, and prospective requests.
  • Work with concierge for member billing.


  • High school diploma, GED or vocational training or job-related course work
  • Over 18 years of age
  • Ability to work collaboratively in a fast-paced environment
  • Computer literacy and proficiency with Microsoft Office
  • Ability to lift 25 lbs
  • Available to work weekends and holidays as needed (these are our busiest times)

Yellowstone Club offers great benefits including:

  • Medical, dental, vision, 401(k)
  • Free transportation from Bozeman to the Club upon hire
  • A complimentary meal each day
  • Ski days each month for employees to enjoy the mountain
  • Ski pass to Big Sky Resort or Bridger Bowl
  • Casual dress code

How to Apply

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Contact Info