Mail Center Service Associate
Yellowstone Club

Mail Center Associate Needed!!

A beautiful, world-class mountain resort in Big Sky, Montana

Year-round

Mail Center Service Associate

Yellowstone Club
Location:
Big Sky, Montana
Experience:
Some experience required
Start Date:
Starts immediately!

The purpose of a Mail Center Guest Service Associate is to assist the Mail Center staff in the daily operation of the department and delivery of mail and packages to Members, guests, and employees.

Responsibilities

  • Maintain an alert and attentive demeanor at all times in addition to remaining calm during periods of heavy business.
  • Converse with the Members and guests in a hospitable and professional manner.
  • Constantly managing the front desk area, all members are to be greeted upon entry of the building and all phone calls should be answered in 2 rings.
  • Self-motivate to ensure all responsibilities are achieved without constant supervision.
  • Respond to Member complaints, concerns, and questions promptly and find the appropriate solution.
  • Seek most efficient way to enhance the Membership’s Mail Center experience.
  • Maintaining and updating detailed records of Member contact preference and Property Managers.
  • Distribute all member, guest and prospective packages according to company procedures.
  • Record outgoing packages into inventory software systems (SendSuite)
  • Work closely with Mail Center Associate to collect and distribute packages quickly and efficiently.
  • Provide a service to the Yellowstone Members and guests in receiving incoming and outgoing parcels
  • Create and update digital files and documents related to Mail Center operations
  • Maintain a clean and organized front desk, lobby, and POA conference room.
  • Establish and train membership on Package Concierge and Mail Box system.
  • Interface with other departments in order to meet members, guest, and prospective requests.
  • Work with concierge for member billing.


Qualifications

  • High school diploma, GED or vocational training or job-related course work
  • Over 18 years of age
  • Ability to work collaboratively in a fast-paced environment
  • Computer literacy and proficiency with Microsoft Office
  • Ability to lift 25 lbs
  • Available to work weekends and holidays as needed (these are our busiest times)

Yellowstone Club offers great benefits including:

  • Medical, dental, vision, 401(k)
  • Free transportation from Bozeman to the Club upon hire
  • A complimentary meal each day
  • Ski days each month for employees to enjoy the mountain
  • Ski pass to Big Sky Resort or Bridger Bowl
  • Casual dress code

How to Apply

To apply, click the button.

Contact Info