Outdoor Adventure Guide
Winter Park Resort

Guide on the Mountain

It's not a job it's a lifestyle

Seasonal

Outdoor Adventure Guide

Winter Park Resort
Location:
Winter Park, Colorado
Wages/Pay:
$12.50 / hour
Experience:
No experience required
Start Date:
Starts immediately!

WINTER PARK RESORT OVERVIEW:

Who We Are: At just 67 miles away, Winter Park is the closest major mountain destination to Denver. Don’t be fooled by our convenient location, though… you’ll feel remotely tucked away in our high-country corner of the Rockies. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures and an unparalleled and unfiltered Colorado experience. Whether you are fulfilling a lifelong dream to work at a ski resort or you are just wanting a change of scene, we have great jobs and an awesome experience waiting for you!

Who We Are Looking For: Winter Park Resort is a place for mountain lovers, adventure seekers, and outdoor explorers. A place to chase new experiences, marvel at the unexpected, and discover the adventure that will keep you coming back for more. Whether you are looking to have your first taste of a winter season in the Rockies or to build a long-term career, we have something for everyone.  We work to play... Are you in?

Perks & Benefits: There’s more than a free season pass waiting for you! You don’t just get a job at Winter Park, you get an experience and a lifestyle. As a member of our team, you’ll enjoy a variety of perks and benefits that are available to our year-round and seasonal employees. Some examples include:

  • Free season pass to Winter Park Season and free access to all fifteen Alterra Resorts throughout North America.
  • Discounted tickets for your friends & family
  • Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs for eligible employees
  • 401(k) plan with generous company match for all employees
  • Paid parental leave of up to 6 weeks for eligible employees
  • Generous food & beverage and retail discounts, 
  • Onsite employee childcare based on availability, discounted equipment rentals, and plenty of opportunities for growth, advancement & year-round employment! Don't worry the uniforms are provided!

POSITION SUMMARY:

Outdoor Adventure Guides are responsible for the safe guiding of Winter Park Guide’s guests as well as providing and coordinating adventure based activities. As a guide, you will deliver unparalleled guest service while always focusing on guest experience and safety. Guides will work a rotating schedule of guide time and store time. Winter Park Guides will tailor experiences to guests and help curate mountain experiences. This position includes a split of outdoor and indoor work as each guide will work as part of a team to achieve the overall resort goals.

 ESSENTIAL DUTIES:

  • Responsible for the overall experience of Winter Park Guides guests, including on time meet up, friendly and knowledgeable service, excellent trail knowledge, and creating a fun atmosphere.
  • Guide guests on snowshoe, SnoGo, uphill, and some night tours at Winter Park Resort.
  • Follow all policies and procedures that are specific to the Outdoor Adventure Department, as well as Winter Park Resort policies and procedures.
  • Ensure compliance with all laws and company policies with respect to workplace safety and work to achieve a zero-incident safety record.
  • Understand the retail and booking process and assist guests within our store locations.
  • Have a working knowledge of RTP and other booking systems. Responsible for accepting payments and making reservations for tours. 
  • Ability to sell retail and maintain a stocked inventory in a retail setting.
  • Maintain a working knowledge of activities within the resort and surrounding community. Help curate adventure experiences for guests.
  • Uphold a schedule of guiding and store hours.
  • Will adhere to direct and strict compliance with all safety standards.

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

EDUCATION & EXPERIENCE REQUIREMENTS:

Education:

  • High school diploma (or equivalent) required.
  • Some college desired.

Experience:

  • Five years’ experience skiing/riding at Winter Park Resort
  • Guide experience or similar knowledge base

QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS:

  • First Aid and CPR certified
  • Guest service oriented
  • Honest, and follows established policies and procedures
  • Organized and attentive to detail
  • Hard working, team player
  • Strong communication skills
  • Able to handle and manage confidential information
  • Able to snowshoe, snogo, or ski in an outside, mountain environment for several hours.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

This position may be required to work evenings, weekends, and holidays.

Office Environment:

  • Able to lift, carry, or otherwise move and position a minimum of 40 pounds on an occasional basis.
  • Auditory and visual acuity to operate computers, phones, mobile devices, and basic office equipment on a constant basis.
  • Ability to work for extended periods of time in extreme environmental conditions.
  • Ability to work for extended periods of time standing, walking, kneeling, pushing, and pulling on an occasional basis.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other employees.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Mountain Environment:

  • The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc...
  • The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common.
  • Additional strenuous physical activity may include walking or hiking on uneven, challenging terrain.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other employees.
  • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

OTHER DUTIES AS ASSIGNED:

This position description is an overview of the scope of responsibilities for the role described above.  With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business.

WAGE:

The base hourly pay range below represents the low and high end of Winter Park Resorts hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resorts total compensation package for employees. Other rewards may include many region-specific benefits.

hourly pay range: $12.50 - $18.00 per hour

AN EQUAL OPPORTUNITY EMPLOYER:

Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment.

We do not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, gender identity, veteran status, or any other status protected by state or local law.

Winter Park Resort will make reasonable accommodation for qualified individuals with known disabilities unless doing so would result in an undue hardship to Winter Park Resort. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

This job description in no way states or implies that these are the only duties to be performed in this position. I understand that this document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

How to Apply

Please apply online.

Contact Info