Whaler's Cove Lodge

Work among the Whales and explore remote islands in Southeast Alaska!

Whaler's Cove Lodge is an all-inclusive remote wilderness fishing and eco-tour lodge located in the banana belt of southeast Alaska. Join us this summer in celebrating our 35th year of fishing and exploring the protected waters of Alaska's inside passage!

Go to Google Maps and type "Killisnoo Island, Angoon, Alaska"

Jobs in the Spotlight

About Whaler's Cove Lodge

Whaler's Cove Lodge provides professional personal service to guests looking to immerse themselves in the best Alaska has to offer in both sport fishing and wilderness experiences. Humpback Whales & Orcas along with Alaskan Brown Bear are our closest neighbors. With a maximum guest capacity of 48, we primarily cater to fishing, but our adventure tours continue to grow each year.  Our crew to guest ratio is 1:1.

The Employee Experience

If you do not like to work - this is not the place for you!  

If you are someone who derives your self esteem from a job well done, a day of providing exceptional customer service, meeting new people,  collaborating with your crew, and living in the remote wilderness - then this IS the place for you!  

Whaler's Cove Lodge is REMOTE. 

  • No wifi. 
  • No streaming internet.
  • No internet for social media.
  • Very limited access to internet for employees to send/receive emails and perform bill pay.
  • ATT cell service only -  and only if you are standing in the right spot on the island.  Some employees have had mild success with a personal cell booster.
  • Very limited emergency health services nearby.
  • You are living on a small island.  It's a 45 minute privately chartered plane ride or a 5-8 hour ferry ride to Juneau.
  • The island is about 1 mile long by 1/4 mile wide.  
  • The water around the island is usually around 40 degrees Fahrenheit!
  • Kayaks and small boats (18') are available for crew rentals, for a stipend to cover fuel and repairs.  Includes gear rental and fish processing.
  • It rains most days, at least for a little while.
  • Crew have private rooms.  Some senior crew have a private bathroom.  Most crew share bathrooms.
  • The lodge provides crew with: all bedding, basic bedroom furniture, bath linens, and uniforms - depending upon department.
  • Crew have access to laundry - self serve.
  • Crew can order (from their own ATT phone) delivery of items via Amazon to lodge mail box.
  • There is NO SUCH THING as overnight mail or delivery to our area.

You need to know yourself: you are living and working on 10 acres, on an island, with 32 crew and 48 guests, often in the rain, 10-12 hours per day, for 120+/- days. Most everything takes extra effort and has logistical challenges due to our remote location.  Are you Patient? Cooperative? Innovative? Can you balance your independence with interdependence?

We, and many of our crew, enjoy the challenges and the invigoration of working remotely, in a temperate rain forest, with a dedicated crew of people to provide exceptional vacation experiences to guests who come from all over the United States to experience this unique and amazing part of the planet.  Seeing humpback whales, sea lions, and orcas swim in front of the lodge happens more than once during the season!  Enjoying your time off (couple of hours mid-day or a days off) to hop into a crew rental and drop a line for halibut, or jump into a kayak and explore the area - completely adds to this intense work experience to make it one of the most inspiring and beautiful places to experience! 

Ideal Candidate

We are not looking for just another heartbeat to perform work, we are seeking crew who really care about the guest experience, and will provide exceptional customer service.

Whaler’s Cove Lodge is a unique employment environment.  We operate a cooperative, self-sufficient, remote wilderness operation that requires an immense amount of foresight, communication, and teamwork.  We are seeking crew members who are truly customer service oriented who strive to provide the best vacation experience possible for each and every one of our guests.

We expect our crew members to embrace their work every day and to be leaders with their exemplary professionalism.  We have high-performance expectations for our crew to provide a welcoming, tasteful, relaxing, and fulfilling remote wilderness experience to our guests who quite often become our friends, returning year after year.  It’s our crew who graciously host our guests every day and who make the guest experience memorable.  

We must emphasize that our work and living situation is in the remote wilderness.

Our most successful crew have the following attributes in common: prior experience living in remote or isolated areas; prior experience living in close quarters with your coworkers; a sense of humor; ability to adapt and innovate based upon the daily challenges; ability to work and cooperate with a full spectrum of personalities (crew and guests); ability and willingness to listen - especially during the first season; ability to maintain stamina throughout the intensive operating season; ability to plan and think ahead; and the understanding of and willingness to have "all hands on deck".

Our goal is to have a crew that inspires and respects each other and creates a satisfying and successful seasonal experience.  Many of our crew have been on the Whaler’s Cove Lodge team for multiple (10+) seasons. 

Room and Board

Provided for on-site staff and consisting of private rooms with basic furniture, all bed and bath linens, shared baths, and basic shampoo, conditioner, and body wash. Three meals a day, with snacks in between, provided from our culinary crew. Our crew enjoys the same meals as our guests, and generally eats with our guests in a family style atmosphere.  

Employee Perks

W-2 employees, except for Guides and 1099 crew, are included in a tip pool that is distributed with each pay check. All tips specifically given to an employee, guide, or independent contractor is distributed with their respective pay.  Seasonal travel allowance is earned by completing an entire season and reimbursed at the end of the season. Fish processing at cost, vessel and equipment rentals for a small stiped, and gift shop discounts are available to staff living on-site.​

Getting Here and Getting Around

Employees fly into Juneau then Whaler’s Cove Lodge arranges transport to Killisnoo Island via float plane, privately chartered catamaran, or Alaska Marine Highway Ferry System.  Once on the island, employees may travel by Alaska Seaplanes in/out of Angoon, kayak, or renting a vessel for day trips.  

Whaler's Cove Lodge is located on a remote island. Our logistics team coordinates your travel to and from the lodge. Once here, it is an outdoor paradise, which means no roads. We are a water-based lodge, so most activities are water-based or involve boats to get to where you want to be. The water is typically 40-55 degrees Fahrenheit.  On the lodge grounds, we have a few golf carts and ATV's for staff to use for work-related purposes. Your feet are your primary locomotive. 

For Fun

We are surrounded by natural wonders for you to enjoy: kayaking, hiking, self-guided salt and fresh water fishing, boating, photography, whale watching, crew beach parties, day-off Juneau or Sitka get-aways, diving (bring your gear – water is usually around 50 degress), beach combing, and exploring un-touched Alaskan bays, inlets, streams and lakes.  You are responsible for understanding vessel safety and operation, in addition to being willing to learn fishing techniques from talking with other crew.  Due to the fact that this lodge is focused on hosting guests for only 80+/- days per year, we do not have the guides available to take out crew.

Our Jobs

Summer Seasonal Positions vary in length from mid-May through September and are based at Whaler's Cove Lodge, on Killisnoo Island, in Alaska. All employees are required to work 6 days per week and must commit to an entire season.

We have one year-round position open:  Administrative Assistant!  This position requires summers in Alaska from June through September, then in MONTANA from October through May each year.

Please visit our website via the link below to read complete job descriptions for each available position.

http://www.whalerscovelodge.com/Employment-Opportunities_W4447.cfm

Administration

Administrative Assistant

Whaler's Cove Lodge

Administrative Assistant

Whaler's Cove Lodge provides professional, personal service to guests looking to immerse themselves in the best Alaska has to offer in both sport fishing and wilderness experiences. Humpback Whales & Orcas along with Alaskan Brown Bear are our closest neighbors. With a maximum guest capacity of 48, we primarily cater to fishing, but our adventure tours continue to grow each year.  Our crew to guest ratio is 1:1.

We are currently searching for an energetic Administrative Assistant to work onsite in our Montana offices from October through May, each year, and in ALASKA at our lodge from June through September!  Hire date begins as soon as qualified candidate is discovered!  This position is year round.

Successful candidates will be service-oriented and must be outcome-oriented. The ability to work in a fast paced environment with strong attention to detail is essential.  You will be fully engaged and busy from the first day and we guarantee there will always be something new to learn.

Duties

  • Office Management: coordinate and assist General Managers/Owners with main office in Alaska and satellite offices in Montana; this includes the transition/shipment of office supplies and travel arrangements for seasonal employees.
  • Schedule appointments for the General Managers/Owners, plan meetings, and take detailed meeting minutes, including attending City Council meetings in Angoon, Alaska during the summer operational season.
  • Write and distribute email, correspondence memos, booklets, and forms.
  • Maintaining the company filing systems (digital and hard copy) in a timely manner.
  • Update and maintain office policies, procedures, and systems biannually.
  • Order office supplies.
  • Maintain contact lists.
  • Assisting in the processing of 120 licenses annually from local, state, and federal agencies needed to operate Whaler's Cove lodge.​ 
  • Book travel arrangements for 30-40 crew, small trade groups, musicians, and a few dogs for major airlines, commuter bush planes, hotels, and privately chartered catamaran.
  • Travel arrangements for the company vehicles on Alaska Marine Highway System for weekly provisioning May through September.
  • Reconcile and submit Expeditor expense reports.
  • Distribution, collection, scanning, and filing all Human Resource paperwork for seasonal employees.
  • Payroll time card calculation.  Payroll is outsourced; however this position will need to assist with timely transmitting of information to the outsourced company.
  • Gift Shop inventory control, restocking, point of sale data entry, product knowledge.
  • Control key access for buildings in Alaska (mechanical key system).
  • Responds to in-room safe issues for guests, while in Alaska.
  • Issue and track VHF radios and DeLorme satellite communicators to seasonal summer crew.
  • Other Administrative duties as needed to support the General Managers/Owners.

Requirements

  • Team Member: this position is one of only 4 core crew members that provide this company its backbone.  This person needs to be independent, yet totally understand the interdependence that this operation requires to succeed and the essential role that this position plays to support the company.  
  • Healthy and direct communication skills:  This position involves daily communication with both General Managers year-round, and during the operating season up to 7 Department Managers and up to 45 crew members.  Offices are shared in the summer at the lodge.
  • Exceptional Customer Service:  over the phone and in person, with our customers, internal departments, and vendors.
  • Willingness to solve issues.
  • Big-picture mentality.
  • Self-motivated.
  • System Builder/Maintainer:  this company needs an Administrative Assistant who is able to understand the organizational structure of each department and the interdependency between those departments, and who can then implement administrative systems that are practical for this business’ daily operations.
  • Respectful:  who will work with the General Managers to refine the internal controls and maintain the policies and procedure unique to this industry.
  • Adaptable: This company performs its services in a very remote location in Alaska, which presents unique challenges on a daily basis.  This company performs administrative duties at its satellite offices in Kalispell, Montana which is more routine, yet very project oriented.
  • Organized, Timely, and Thorough. Strong organizational skills are a must!
  • Ability to perform several tasks concurrently with ease and professionalism.  Due to the support nature of this position, “interruptions” are frequent.
  • Excellent time management skills and the ability to prioritize work
  • Must be able to keep company matters strictly confidential.
  • Must be proficient in Microsoft Office Suite, in particular Excel, Word, and Powerpoint. 
  • Must be technologically literate: email, database management, smart phones and applications, virtual calendars (Google Calendar), PowerPoint, etc.
  • Working knowledge of office equipment such as copy machines, printers, scanners, modems, and lamination machines.
  • Excellent written and verbal communication skills.
  • High School Degree required, Associates or Bachelor’s degree preferred. 
  • Prior proven performance as an Administrative Assistant or Secretary is be a plus.
  • Hospitality Management experience a plus.
  • Notary Public in Montana would be beneficial.

Housing is provided during the summer in Alaska and consists of a private room with basic furniture, all bed and bath linens, shared baths, and basic shampoo, conditioner, and body wash. Three meals a day, with snacks in between, provided from our culinary crew. Our crew enjoys the same meals as our guests, and generally eats with our guests in a family style atmosphere.  You will need to provide your own housing in Montana.

Seasonal travel allowance is earned by completing an entire season and reimbursed at the end of the season. 

Employees fly into Juneau then Whaler’s Cove Lodge arranges transport to Killisnoo Island via float plane, privately chartered catamaran, or Alaska Marine Highway Ferry System.  Other benefits disclosed at interview.

We, and many of our crew, enjoy the challenges and the invigoration of working remotely, in a temperate rain forest, with a dedicated crew of people to provide exceptional vacation experiences to guests who come from all over the United States to experience this unique and amazing part of the planet.  Seeing humpback whales, sea lions, and orcas swim in front of the lodge happens more than once during the season!  Enjoying your time off (couple of hours mid-day or a days off) to hop into a crew rental  and drop a line for halibut, or jump into a kayak and explore the area - completely adds to this intense work environment to make it one of the most inspiring and beautiful places to experience!   

Our goal is to have a crew that inspires and respects each other and creates a satisfying and successful seasonal experience.  Many of our crew have been on the Whaler’s Cove Lodge team for multiple (10+) seasons. 

We expect our crew members to embrace their work every day and to be leaders with their exemplary professionalism.  We have high-performance expectations for our crew to provide a welcoming, tasteful, relaxing, and fulfilling remote wilderness experience to our guests who quite often become our friends, returning year after year.  It’s our crew who graciously host our guests every day and who make the guest experience memorable.  

We must emphasize that our work and living situation in the summer is in the remote wilderness. Our most successful crew have the following attributes in common: prior experience living in remote or isolated areas; prior experience living in close quarters with your coworkers; a sense of humor; ability to adapt and innovate based upon the daily challenges; ability to work and cooperate with a full spectrum of personalities (crew and guests); ability and willingness to listen - especially during the first season; ability to maintain stamina throughout the intensive operating season; ability to plan and think ahead; and the understanding of and willingness to have "all hands on deck".


Salary depends on skills and experience; $31,500-$36,000 annual to start. Family-owned, Whaler’s Cove Lodge offers travel benefit to/from the lodge upon the completion of each operational season (in Alaska).  Other benefits disclosed at interview. A background check and reference checks are required prior to final hire.

This business is the largest employer in its remote area of Alaska, it provides a livelihood for 40 employees, and it’s a destination of choice for over 800 guests each summer:  this position is not just a job, it’s a lifestyle and a commitment to success, the business of being hospitable, and positively affecting the local community.  Your skills and attitude affect the team and small window of performance each year.  This position offers a unique lifestyle opportunity living in both Alaska and Montana.

We look forward to meeting you!

To learn more about Whaler’s Cove Lodge visit www.Whaler’sCoveLodge.com and Click on “Employment Opportunities”

Equal Opportunity Employer

Please submit a cover letter and resume via email to wclapplicant@gmail.com 

 

This is a YEAR-round position: summers in Killisnoo, Alaska and the rest of the year in Kalispell, Montana.

 

Whaler's Cove

Charter Captain & Fishing Guide - Summer Seasonal

Whaler's Cove Lodge
Salt & fresh water vessel operations (up to 6 guests) including fishing for trout, salmon, halibut, gray, ling & black cod and 30 species of rock fish. US Coast Guard licensing required. A detailed job description is available to qualified candidates. Participation reality fishing TV show possible.
Whaler's Cove

Facilities Manager/Foreman - Summer Seasonal

Whaler's Cove Lodge
10 years in applicable building trades management - general contracting experience preferred. Past demonstrated ability to coordinate 2 to 5 employees across an entire season, including pre and post season. Travel benefit and room & board provided.
Whaler's Cove

Front of House Manager - Summer Seasonal

Whaler's Cove Lodge

Primary responsibility is to provide our guests with a relaxing and satisfying dining experience! This position will incorporate multiple front of house duties including: liaison between the guests and kitchen, host/hostess, waiter, food runner, and busser. Split shifts, 6 days per week. Approximately Jun 11th - September 24th, 2018.  Must be able to work the entire season.

  • Manage daily operations of our dining room and buffet areas.  We seat 32-85 people (average) daily for breakfast and dinner service, every day of the season.
  • Buffet service.
  • Oversee preparation of public areas before guests arrive, and maintain cleanliness during business hours.
  • Ensure compliance with safety and health regulations.
  • Hire, train, and supervise front of house staff, making sure they meet customer service expectations.
  • Train staff to embody superb customer service.
  • Schedule FOH staff; approves/denies requests for days off.
  • Responsible for managing 2-3 staff per meal service.
  • Ordering FOH inventory in coordination with the Head Chef.  
  • Be solution-oriented.
  • Ensure that each guest has been greeted by you or your staff and attended to properly throughout the meal.
Whaler's Cove

Head Chef

Whaler's Cove Lodge

2018   Head Chef

Whaler’s Cove Lodge is entering into its 35th Season of hosting Sport Fishing and Wilderness Adventures.  We are looking for a Head Chef who:

  • Knows what it takes and is motivated.
  • Is an optimist who seeks practical solutions.
  • Has an understanding of every aspect of their trade through practice and education.
  • Is willing to tackle the task of a seasonal lodge: opening, working, wrapping up.
  • Knows themselves well enough to enjoy living and working on a small island, in the middle of 17 million acres of wilderness, with 30+ crew, and up to 48 guests.
  • Is tenacious enough to work through all of the challenges working in a remote location brings, including limited labor force.
  • Understands that although the food is important, people are more important. 
  • Is encouraging to every person who works on their team: set the pace, establish the standard.
  • Is First In and Last Out.
  • Is willing to clean and who does clean!
  • Is a planner.  It takes two + weeks, multiple modes of transportation, and many hands to get supplies to our kitchen.  Planning starts in the fall for the next summer.
  • Is willing to work with management and respect the culinary culture.  The lodge has been successful for 34 years, in its unique location, in part due to standards developed by the founders, and systems developed by current ownership and management.  It takes a tremendous amount of communication and cooperation to make this endeavor successful. 

We are seeking a relationship with a Chef to refine our standardized menu, establish ordering quantities based upon entire seasonal occupancy, and to refine and publish Policies and Procedures for lodge kitchen.  This is an opportunity to influence a successful and established entity.  Although this is seasonal employment; we prefer a multi-season commitment. 

Qualifications to Include:

  • High School Graduate or GED Required
  • Culinary Arts Degree Preferred or Equivalent Experience
  • At least 7 years of professional experience as a Chef
  • At least 3 years of professional experience as a Sous Chef 
  • Large Batch Cooking
  • Scratch Cooking
  • Demonstration cooking experience preferred
  • Excellent and genuine customer service skills 
  • Hospitality financial management experience is a plus.
  • Computer literate preferred
  • Ability to delegate, coach, and train.
  • Proven effective team leader
  • “All-Hands on Deck” attitude
  • Authentic enjoyment for chosen profession
  • ServSafe Manager Certification preferred

Responsibilities Include:

Primary responsibility is to create an inviting, welcoming, pleasurable, and satisfying dining experience for our guests and crew.Service will include three meals per day, for up to 80-100 persons throughout 100-120 days operating season.Pre & post guest-weeks involve dining for owners, hosts, employees, and select contractors; up to 30 people.Although service is buffet, guests and crew are well-accustomed to well-flavored food and tantalizing displays.The lodge has an established, rotating, 14 day menu for guests.Inventory, stock, and rotation must occur without fail. Ordering is performed in conjunction with management.

Additional Responsibilities Include:

  • Hiring of kitchen and dining room staff in cooperation with Department Manager and Front of House
  • Direction of kitchen and dining room staff (3-8 per shift) in cooperation with Department Manager and Front of House to establish the best flow and to provide exceptional customer service
    • Staff scheduling
    • Demonstrate new cooking techniques and equipment to staff
    • Establish presentation technique and quality standards
    • Ensure timely serving: 7am breakfast, 12pm lunch, 6:30pm Appetizers & Soup, 7pm dinner.
    • Train and develop the team to prepare and deliver food to exceptional specifications
    • Praise and recognize good performance
    • Deal with poor performance through education, coaching, informal reprimands, and where necessary the company disciplinary procedure
    • Maintain impeccable personal hygiene
    • Maintain safety standards within the workplace
    • Communicate via team meetings, one to one meetings, training sessions, notice boards and written formats.
    • Daily meetings with Department Manager (5-15 minutes)
  • Food orders/quality/inventory control
    • Work with Department Manager and FSA sales representatives to order supplies. 
      • Star Solutions program knowledge a plus.
    • Maintain department budget for food, supplies, and equipment purchases
      • Petty cash purchases are minimum to zero
      • All purchase orders processed weekly and accounted for
    • Check the quantity and quality of received products
    • All substandard food is reported to FSA and Department Manager with the appropriate paperwork for credit.  Due to our remote location it is unreasonable to return substandard items.
      • Department Manager will assist with supplier issues.
    • Secure stock, monitor, and control levels.  As a seasonal enterprise, our chill and freeze needs to end with minimal stock to store over the winter for following season start-up and our pantry items need to be reduced to as bare a cupboard as possible. 
    • Stock rotation is followed and all store rooms,  fridges, and freezers are in order
    • Crew Food policy is followed with no unauthorized food leaving the kitchen
    • Cooperate with entire crew during weekly provisioning.
      • The remote location creates logistical challenges such as lead-time for purchasing, shipping, and stocking
      • The Head Chef works with the Department Manager and the Juneau Expediter.  During times of purchasing and pick up the Head Chef is to be available via phone to answer any questions in a timely manner (minutes) so that the Juneau Expediter can complete picking up all inventory (usually 6,000 – 8,000 lbs of product) within a few hours to then load onto the Alaska Marine Highway ferry for shipment to the lodge.
  • Comply & implement all health and safety requirements.
    • Ensure that all Food Worker cards or Serv Safe certifications are collected from kitchen and dining crew.
    • Ensure temperature records and food labeling are maintained and up to date
    • Ensure the kitchen is clean and hygienic, making sure cleaning rotas are adhered to
    • Monitor sanitation practices to ensure that employees follow standards and regulations
  • Ensure proper equipment operation/maintenance;
    • Arrange for equipment purchases and repairs in conjunction with the Department Manager
  • Menu Selection and Presentation
    • Incorporating Whaler’s Cove traditions and Owner’s vision, while maintaining standards that long time clients have come to expect.
    • Although there is a two week menu rotation, the challenge of ending the season with minimal inventory that will keep throughout the winter creates a situation that the last few weeks’ menu has variability to use up the inventory.  There have also been delays with receiving orders due to the unforeseen logistical challenges such as ferries being cancelled due to acts of Mother Nature or mechanical failures.  Any changes in the menu is strategized with Owner.
  • Potential for Cooperating with Whaler’s Cove Lodge production of You Tube/website segments:  “Chef’s Corner”. 
    • Producer of choice will film the Head Chef’s demonstration of a select 10 recipes for the lodge.
    • Cooperate with Department Manager in publishing written version of recipes.  Guests have been requesting a Whaler’s Cove Lodge cookbook for over 10 years.

Considerations:

Team Oriented ~ Chef needs to be independent, yet totally understand the interdependence that this operation requires to succeed.   Healthy communication skills, willingness to solve issues, positive attitude, big-picture mentality, sense of humor, self-motivation, modesty, and an ability to adapt and learn are all required. 

Professionalism ~ We require our Chef to present themselves in a professional manner at all times.  We always have guests at the lodge (from June into September, 24 hours a day/7 days a week) with turnover days on Saturdays (every week) and Tuesdays or Wednesdays (alternating every other week).  Because of our remote location, it is very difficult to replace any of our crew during the operating season.  We expect a commitment to stay the entire season or agreed upon length of contract.  It is important that our applicants understand the operation and what responsibilities will be required of them.

Attitude & Social Ability ~ Our Chef is highly influential of our guest experience.  It is important that our Chefs enjoy people and enjoy showing the guests a good time.  We are looking for individuals who truly enjoy hospitality!  We expect for our Chefs to make their presence known in the dining room at one point during each meal time to greet guests and ask how they are faring.  We require our team to have a positive attitude, show extraordinary manners, and be courteous at all times.  This position involves daily communication: kitchen crew, Department Manager, up to 6 other Department Managers (who will be integral as support staff for delivery and stocking of all goods, storage, and maintenance), up to 32 crew members who live on site, and up to 48 guests daily!

Guest Requests ~ As a well-established lodge that prides itself in taking care of each and every guest and employee, our Chefs will need to incorporate specific specialty menu items that will ensure that every person at the lodge has a safe and enjoyable experience.  These specialty menu items include gluten free, allergy considerations, and special event items (i.e. anniversary & birthday cakes).  The Chefs, Guest Services Manager, and Department Manager all have access to a Special Events calendar that is updated frequently so that the entire team can ensure that all special requests are attended to.

Alaska’s Fishing Paradise TV Show   ~ Whaler’s Cove Lodge has produced and hosted a reality based television show which has aired on The Sportsman Channel and Destination America. Our Guests have participated in the show in various capacities. This entails our Guest Service crew’s cooperation with the Guests, Cameramen, and Producers for different aspects of the program. The concept of the show follows guides and our guests during their stay and highlights their catches. The camera crew has been on location for approximately 8 weeks during our season.  At some point in the next few years, please expect a cameraman and crew to be in the lodge periodically during this time.

Safety & Medical ~ Knowledge of maritime radio etiquette is helpful.  Guest Services crew and General Managers rotate monitoring the lodge radio 24 hours a day, while guests are on site.  Operating in the Alaskan environment is inherently dangerous and all of our employees are required to be aware and responsive to any potentially dangerous situation that may arise. Firearms are kept on site and carried by all fresh water guides.  The lodge has working cannon for entertainment purposes only.  First Aid and CPR certified is preferred. 

If a situation arises that requires medical attention, crew is to contact Guest Services immediately and render any assistance possible. The community of Angoon has a medical clinic with emergency staff available; although due to irregular cell service, contact may not occur immediately.  Regional scheduled sea plane service or charters may be available to transport patients to adequate medical care facilities in Juneau or Sitka (this is a minimum 40 minute transport).  In addition, the U.S.C.G. Air Station in Sitka has the capability to medevac serious injuries with a minimum response time of 45 minutes. The lodge management is to be contacted immediately to ensure a coordinated and timely response.

Kitchen crew must be healthy, physically fit, maintain a clean appearance, be drug-free (pre-employment drug testing and random seasonal drug testing is company policy at company discretion), and be a non-smoker. Anyone who cannot maintain themselves in a professional manner regarding alcohol consumption need not apply.  Alcohol is not to be consumed prior to or during a shift.

Company Policy ~ Employees of Whaler’s Cove Lodge are to abide by the most current version of the Employee Handbook (provided at time of hiring). The duties and policies described in this job description are in addition to, and an integral part of, the employee policies set forth in the Employee Handbook.

Adaptable & Hard Working ~ this seasonal industry is intense and unique.  This company performs its services in a very remote location in Alaska:  crew lives and works on 10 acres, on a small island, for up to 120 days, with little “down time”.   Without a doubt, the operating season is hard work, and can be very satisfying.  Most of the administrative duties are performed at the company satellite offices in Kalispell, Montana from October through May.  There are opportunities for recreation; however our primary purpose is to perform.

 

Daily Schedule & Routine in Alaska

Kitchen is responsible for filling bellies with good food every day, for up to 120 days, without fail.  There are no other options for food service in our remote area.  Work week consists of six (6) days on shift (5 regular and 1 double), with one (1) day off. A typical week during the operating season for the Chef includes 60-80 hours of work. 

  • Breakfast
    • 7:00 am each morning. 
    • A lunch bar is provided during breakfast (for guests and staff to pack brown bag lunches for consumption while out on the water or in the wilderness).
    • Twice a week, during guest turnover, double-breakfast service is required.
    • All guest turnovers happen first thing in the morning with outbound guests leaving on the same aircraft or ferry that the inbound guests arrive on.
    • Boats are typically away from our dock by 8:00 am each morning and by 10:00 am on turnover days.
  • Hot lunches are provided to crew at 12:00pm, daily (up to 30+/- people).
  • Appetizers, Salad Bar, and Hot Soup served at 6:00 pm daily.
  • Dinner served promptly at 7:00pm daily; Dessert served by 7:40pm daily

Dinner service is usually wrapped up by 8:15-9:30pm. If circumstances prevent any staff from being able to attend dinner, our Chefs and kitchen staff will plate and hold dinner (warm) with notice.  It is NOT a requirement for our crew to enjoy dinner with guests, however crew are welcome.  The dinner and evening presentation is a great way to wrap up the days exhilaration moments. Awards are given each night to guests who chronicle their experiences with the group and for notable catches. We encourage guides and captains to take turns presenting our daily fish count and sharing their fish “stories”.

Our Chefs our encouraged to treat our crew with the same customer service as our guests.  Without our crew, our self-sufficient operation would not be successful!  Management believes that our crew deserves just as fine of food as our guests.  The crew does appreciate comfort food periodically because, believe it or not, crew gets tired of prime rib and fresh Dungeness crab!

Fishing & boat assignments are plotted out for the season by the Guest Services Manager. These are never “etched in stone” and can be changed depending on guest’s needs, equipment availability, mechanical breakdowns, severe weather and a whole range of circumstances. The following days activities and assignments are firmed up each night with the guests around dinner (by the Guides and Guest Services Manager). Daily activities and boat assignments are posted each night, generally by 8 pm in the main lodge and in the fish processing plant on the dock.

This is the routine, every day, up to 120 days each summer.

Compensation

Salary ~ DOE~ Starting Range is $3500-4000 for summer work, on-site.  Plus TIPS.  Travel benefit to/from lodge is reimbursed upon completion of the first operational season.  Travel benefit is paid upfront for all return seasons.  Other benefits disclosed at interview.  

Accommodations & Meals during time in Alaska ~ Crew will be housed in modest, private rooms.  Only very few crew rooms have private baths, all others will share bath facilities.  Self-service laundry facilities (including detergent) are provided along with bedding and towels.  Our staff enjoys hearty meals served buffet-style in the crew dining room.  There is no obligation for crew to share their meals with guests; crew is welcome to enjoy their meals in the privacy of their rooms, etc.

Personal Items ~ your only living expenses while at the lodge will be personal items: i.e. toiletries, medicines, etc. 

This position will be living and working on-site in Alaska on a remote island for 3+ months; in order to ensure a safe living environment for all, a background and reference check is required prior to final hire. 

Whaler’s Cove Lodge operates continuously and uninterrupted (24/7) from opening day until the last guests depart.  The 2018 season opens to the first guests June 26th and last guests depart September 8th.  Our 2018 operating season is 74 days with guests, and includes 22 turnover days. The total 2018 season for Chefs is 122- 128 days; season start and end dates are to be finalized based upon final determination of construction projects.  Tentatively is is May 15th through September 15th.

WCL is a cooperative, self-sufficient operation that requires an immense amount of foresight, planning, communication, and teamwork. Each employee, their attitude and work ethic, is critical to the success and enjoyment of our workplace.

This business is the largest employer in its remote area of Alaska, it provides a livelihood for 40+ employees, and it’s a destination of choice for over 700 guests each year:  this position is not just a job, it’s a lifestyle and a commitment to success, the business of being hospitable, and positively affecting the local community.  Your skills and attitude affect the team and window of performance each year.  This position offers a unique lifestyle opportunity living in Alaska each summer.

Whaler’s Cove Lodge is a permit holder in the Tongass National Forest and Admiralty Island National Monument. All rules and regulations are expected to be followed.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

www.whalerscovelodge.com     EOE

Together, this Job Description and the Employee Handbook constitute the expectations of our Head Chef and are considered a mutual agreement between employee and the lodge.

Your application will only be considered with a complete submission of your Cover Letter and Resume to:

Whaler’s Cove Lodge

PO Box 101

Angoon, AK 99820

wclapplicant@gmail.com

907-723-3901 business line

 

Whaler's Cove

Juneau Expeditor (Must live in Juneau)

Whaler's Cove Lodge

Driving company refrigerated truck and/or trailers to pick up all supplies needed for lodge operation, Load vehicles onto the AMHS ferry, unload, return vehicles. Customer service oriented Expeditor works 5-6 days per week, varied hours, and erratic schedule.  Schedule based upon lodge needs. Vehicles range from 19' to 34' - CDL is not required. Salary starts at $3150 per month, DOE.

Responsible for pickup/loading all lodge supplies from multiple Juneau purveyors.  All supplies are loaded onto AMHS for shipment to the lodge.  Employee will be based our of Juneau, and be responsible for own room and board.  Must have the following skills:  able to consistently life 50#, able to drive and maneuver truck and flatbed trailers (including tight space trailer maneuvering skills), forklift experience, customer service skills, must maintain vehicles in a clean state, very organized, excellent phone and email communication skills, and ability to track receipts and provide accurate expense reports.  Will be responsible for verifying purchase orders with received goods, collecting invoices, making employee purchases, and responsible for petty cash handling.

Training begins mid-May and season ends 3rd week of September.  Must be ale to complete the entire season.

Please go to www.whalerscovelodge.com and click on "Employment Opportunities"

Equal Opportunity Employer

Whaler's Cove

Kitchen Prep

Whaler's Cove Lodge
Prep food and assist our Kitchen team. June through September. Prep Cook experience required; minimum 2 years. Proven experience as Prep Cook; knowledge of health and safety rules; ServSafe preferred, AK Food Worker's card minimum; training from a culinary school or equivalent in experience. Two kitchen prep positions with housing is available and two kitchen prep positions are available without housing (you'd need to find housing in Angoon, AK)
Whaler's Cove

Marine Mechanic

Whaler's Cove Lodge

How to Apply

We are NOT set up to accept H2B or J1 visas.

Applicants must email their resume and cover letter to wclapplicant@gmail.com. Captain and guide applicants need to provide Merchant Mariner documents as well. Only applicants that submit a resume and cover letter will be reviewed. Interviews will begin November 15th.  Please go to our website for full job descriptions, professional requirements, and company requirements.

Contact Info