Under Canvas Zion

As a Facilities Technician, you work closely with the Facilities Supervisor to ensure our glamping location is well-maintained, safe, and operational for our team members and guests. You play an important role in our success by performing daily maintenance, repairs, and general upkeep of our tents, amenities, equipment, and property. Depending on the camp location, the nature of work performed will vary from basic upkeep to more technical functions such as mechanical, electrical, and plumbing. This is a seasonal, hourly position that includes the option of team member housing for the duration of employment.  

Competencies

• Effective Communication
• Adaptagility

Key Responsibilities

• Interact regularly with guests and team members
• Think critically to respond quickly and effectively to ever changing situations on property
• Be solutions oriented and proactive in problem solving
• General upkeep of tents, plumbing systems, propane gas water heaters, stove pipes, decks, trailers, vehicles, generators, solar power equipment and more
• Perform day-to-day maintenance and repair work at a camp location consisting of up to 80 high-quality outdoor tents with plumbing, communal structures with showers and toilets, laundry facilities, restaurants, common areas, fire pits, outdoor activities, and equipment
• Work alongside facilities team members, under the director of the Facilities Manager, on related tasks and in across multiple departments as needed
• Other duties as assigned
• Work efficiently to meet deadlines while maintaining high standards

Preferred Qualifications

• High School Diploma or GED
• Minimum two or more years of experience performing work with minimal direction, preferably skilled in plumbing, septic, propane, or generators
• Outdoor enthusiast: ability to work long, flexible hours outdoors in heat and cold
• Team-player with strong problem-solving skills
• Electrical Systems
• Hand and Power Tools
• HVAC 
• Plumbing
• Safety Standards 

Additional Information 

• This position requires the individual to wear and work in personal protective equipment, when applicable.
• This position requires that the individual is able to lift a minimum of 45lbs independently.
• Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
• Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind.
• This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.  

COMPENSATION AND BENEFITS: 

Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: 

• Health Insurance
• 401K (hourly minimum as required by law for eligibility)
• Heavily discounted tents for Under Canvas family and friends stays
• Bar N Ranch lodge and cabin discounts
• Lifestyle partner brand and industry discounts
• Housing available for employees (no pets) and is subject to fringe benefits and maintenance fee paycheck deductions. 
• Employee Assistance Program

Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.  

As a Housekeeper, you play an important role in creating a memorable first impression for our guests from the moment they enter their tent. Under Canvas is known for providing guests with a glamping experience that includes all the comforts and luxury of home, your role is to ensure our tent accommodations are clean, well-maintained, replenished with consumables, and ready for our guests to enjoy their stay. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. 

Competencies

• Effective Communication
• Adaptagility

Key Responsibilities

• Report concerns that need attention to the Housekeeping Supervisor in a timely manner
• Take pride in following protocol by meticulously and consistently ensuring our tents are clean, well-stocked, and ready to welcome our guests
• Work effectively with a team of housekeepers, under the direction of the Housekeeping Supervisor, to ensure all tasks are successfully completed
• Demonstrate the stamina to work long hours in varying weather conditions
• Interact regularly with co-workers and guests in a genuine, professional manner
• Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor
• Eagerly seek opportunities to ensure guests have everything they need
• This includes changing bedding with fresh linens, sweeping floors, sanitizing the personal space, dusting, and organizing
• Work efficiently to meet deadlines while maintaining high standards
• Other duties as assigned

Preferred Qualifications

• High School Diploma or GED
• Ability to follow direction
• Strong communication skills
• Friendly Team-Player
• Prior housekeeping experience preferred

Additional Information

• This position requires the individual to wear and work in personal protective equipment, when applicable.
• This position requires that the individual is able to lift a minimum of 45lbs independently.
• Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
• Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. 
• This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. 

Compensation and Benefits:

Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:

• Health Insurance
• 401K (eligible if work hourly minimum as required by law)
    Heavily discounted tents for Under Canvas family and friends stays
    Bar N Ranch lodge and cabin discounts
• Lifestyle partner brand and industry discounts
• Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions
• Employee Assistance Program

Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.

Fresh air, nature, and clean linens! This is a unique opportunity to work outdoors in some of the country’s most popular national parks. As a Laundry Attendant, you play a critical role in what makes Under Canvas so unique, providing our guests with crisp linens and fresh towels as they sleep under the stars. Reporting to a Laundry Supervisor, you will work with a team of peers to clean and restock linens for a camp location. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. 

Competencies

• Effective Communication
• Adaptagility

Key Responsibilities

• Maintain a supply of clean linens and towels
• Sort used linens, load washers, run the wash cycle, dry, fold, and restock
• Assist team members throughout the camp as necessary to ensure high standards of service for all guests
• Demonstrate the stamina to work long hours in varying weather conditions
• Interact regularly with co-workers and guests in a genuine, professional manner
• Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor
• Eagerly seek opportunities to ensure guests have everything they need
• Maintain a clean laundry area and follow proper OSHA/HAZCOM procedures
• Work efficiently to meet deadlines while maintaining high standards
• Other duties as assigned

Preferred Qualifications

• High School Diploma or GED
• Friendly, team oriented, and ability to follow direction

Additional Information

• This position requires the individual to wear and work in personal protective equipment, when applicable.
• This position requires that the individual is able to lift a minimum of 45lbs independently.
• Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
• Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. 
• This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. 

Compensation and Benefits:

Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:

• Health Insurance
• 401K (eligible if work hourly minimum as required by law)
    Heavily discounted tents for Under Canvas family and friends stays
    Bar N Ranch lodge and cabin discounts
• Lifestyle partner brand and industry discounts
• Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions
• Employee Assistance Program

Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.

*This is a Tipped Position - As a Line Cook, you are an integral part of our food and beverage program. You will work with other Back of the House team members to deliver on culinary standards in our live fire kitchens. Working in various stations including grill, sauté, fry, prep, pantry, outdoor pop-up dining experiences, and providing support to the overall operation makes you the heart of the operation. You will keep our guests and team members safe by following food safety and sanitation protocols. Your goal is to work as a team to push out quality dishes to create memorable dining experiences. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. 

Competencies

• Effective Communication
• Adaptagility

Key Responsibilities

• You maintain composure, take action, are resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property
• Collaborate and interact professionally with guests, food & beverage team, and other department co-workers
• Actively maintain guest safety by following all food safety and sanitation protocols
• Your culinary passion and commitment to delivering quality menu items will be a critical contribution to positive guest experiences
• Your positive attitude, ability to listen to team members, and anticipate operational needs will lead to consistently positive guest feedback
• Contribute to programing by sharing ideas for specials or operations enhancements
• Prepare and plate dishes with proper prep and portioning in a timely manner
• Be knowledgeable about menu ingredients and food preparation methods to help navigate guest questions and special dietary needs
• Provide clear, accurate, complete, and timely communication
• Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor
• You value teamwork, quickly step in to help others
• Other duties as assigned

Preferred Qualifications

• High School Diploma or GED
• Food Handler (ServSafe) Certification 
  • Must be obtained by property opening date or before starting any work involving food or alcohol handling
• Ability to follow direction
• Strong communication skills
• Friendly Team-Player
• Line or grill cook experience preferred but not required

Additional Information

• This position requires the individual to wear and work in personal protective equipment, when applicable.
• This position requires that the individual is able to lift a minimum of 45lbs independently.
• Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
• Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. 
• This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. 

COMPENSATION AND BENEFITS:

Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:

• Health Insurance
• 401K (eligible if work hourly minimum as required by law)
   Heavily discounted tents for Under Canvas family and friends stays
   Bar N Ranch lodge and cabin discounts
• Lifestyle partner brand and industry discounts
• Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions
• Employee Assistance Program

Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.

As a Night Auditor, you play a critical role in maintaining the camp operations overnight, including serving as the primary point of contact for guests during your shift, and assisting with accounting tasks. We cater to a diverse range of guests including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment.  

Competencies

• Effective Communication
• Adaptagility

Key Responsibilities

• Maintain composure, be resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property
• Greet and check in guests at the reception desk, showcasing our amenities, and activities
• Confidently take action, quickly step in to help others, and make sound decisions with minimal direction
• Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you respond to the needs of guests and visitors
• Your knowledge of the camp, positive attitude, listening skills, and ability to predict and respond to guests’ needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback
• Provide clear, accurate, complete, and timely communication
• Eagerly seek opportunities to ensure guests have everything they need
• Learn and share your knowledge of local culture, activities, and adventure activities
• Reconcile accounting ledgers, make accounting adjustments, process credit cards, and prepare billing
• Collaborate and interact professionally with guests and co-workers
• Work efficiently to meet deadlines while maintaining high standards
• Other duties as assigned

Preferred Qualifications

• High School Diploma or GED
• Customer focus and friendly
• Solutions-oriented and attention to detail
• Ability to work overnight shifts
• Communication skills
• Minimum two years of experience in Customer Service, preferably in hospitality or hotels

Additional Information

• This position requires the individual to wear and work in personal protective equipment, when applicable.
• This position requires that the individual is able to lift a minimum of 45lbs independently.
• Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
• Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. 
• This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. 

Compensation and Benefits:

Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:

• Health Insurance
• 401K (eligible if work hourly minimum as required by law)
    Heavily discounted tents for Under Canvas family and friends stays
    Bar N Ranch lodge and cabin discounts
• Lifestyle partner brand and industry discounts
• Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions
• Employee Assistance Program

Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.

As a Food & Beverage Attendant, you are the main point of contact for our guest dining experience. You will engage with guests at our café style restaurant where you will make recommendations, process transactions, run food and drinks, and support the entire operation as needed. Your goal is to provide stellar service, ensuring our guests have everything they need for an enjoyable meal outside together with family, friends, and nature. We cater to a diverse range of guests, including groups, families, and individuals varying in age, interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment.

Competencies:

Effective Communication
Adaptagility

Key Responsibilities

• You maintain composure, take action, are resourceful, and solutions-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property
• Cheerfully greet and serve guests at the restaurant counter, answer questions about menu items, provide recommendations, and process transactions accurately in a timely manner
• Actively maintain guest safety by following all food safety and sanitation protocols
• Your passion for the food & beverage industry combined with your commitment to delivering high standards of service will be critical as you help create memorable dining experiences
• Your positive attitude, ability to listen to guests, and anticipate service needs will lead to consistently positive guest feedback
• Complete assigned tasks accurately and in a timely manner
• Collaborate and interact professionally with guests, culinary team, and other department co-workers
• Learn and share your knowledge of menu and beverage offerings, local culture and on-site activities
• Provide clear, accurate, complete, and timely communication
• Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor
• You value teamwork, quickly step in to help others
• Other duties as assigned

Preferred Qualifications

• High School Diploma or GED
• Food Handler (ServSafe) Certification and TIPS certification 
  • Must be obtained by property opening date or before starting any work involving food or alcohol handling
• Ability to follow direction
• Attention to detail
• Strong communication skills
• Friendly Team-Player
• Restaurant experience preferred but not required
• Food Safety 
• Point of Sale (POS) Systems 
• Sanitation

Additional Information

• This position requires the individual to wear and work in personal protective equipment, when applicable.
• This position requires that the individual is able to lift a minimum of 45lbs independently.
• Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
• Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. 
• This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. 

COMPENSATION AND BENEFITS:

Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:

• Health Insurance
• 401K (eligible if work hourly minimum as required by law)
   Heavily discounted tents for Under Canvas family and friends stays
   Bar N Ranch lodge and cabin discounts
• Lifestyle partner brand and industry discounts
• Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions
• Employee Assistance Program

Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.

Year-Round Food and Beverage Manager

This is a unique opportunity to work outdoors close to some of the country’s most popular national parks. The Food & Beverage Manager is responsible for all onsite food & beverage operations including, but not limited to, restaurant, bar, micro-market, and specialty coffee. The F&B Manager will forecast, plan, and manage all F&B orders, supervise team members, and track and oversee departmental finances. The goals of the Food & Beverage Manager are to maximize sales and revenue, drive guest satisfaction, and create high levels of employee engagement. The Food and Beverage Manager may serve as a Manager on Duty for the property and should be willing to learn and support all aspects of overall hospitality operation.

Competencies

• Effective Communication
• Adaptagility
• Planning and Organizing
• Fostering Learning and Development
• Inspiring Others
• Decision Making
• Initiative

Key Responsibilities

• Contribute to the development of the food and beverage menus
• Ensure all team members have required certifications for food and alcohol handling
• Able to travel for task force work at another location when requested
• Face challenges with resourcefulness and positive attitude
• Think critically to respond and react quickly to ever changing situations on property
• Establish and clearly communicate goals and expectations using strong interpersonal skills
• Professional in all internal and external communications
• Possess confidence in making decisions for health of the operation
• Resolve guest and team member issues quickly and efficiently
• Interview, hire, and execute performance reviews, coaching, and corrective action documents for team members
• Identify opportunities and create action plans to enhance and optimize food and beverage operation
• Able to run the department and work independently with minimal oversight
• Establish and maintain relationships with local businesses, vendors, and communities
• Be growth oriented
• Evaluate, develop, and report on NPS and eNPS action plans
• Monitor financial performance to drive business decisions
• Set and deliver on goals which support company-wide goals in finance, guest satisfaction, and team member engagement
• Lead and support team members in individual growth and career advancement plans to contribute to our internal leadership pipeline
• Create positive work environment that is guest-focused
• Ensure that all camp-level SOPs and expectations are implemented, updated, and maintained
• Collaborate with other members of camp management and the corporate team
• Prioritize tasks effectively
• Participate in camp level and company-wide meetings
• Submit high quality work products in a timely manner
• Promote company sustainability initiatives
• Other duties as assigned

Preferred Qualifications

• High School Diploma or GED or equivalent work experience
• 2+ years of Food & Beverage Management experience in a fast-paced, results-driven environment, preferably in hotels or hospitality
• Previous culinary experience preferred
• Knowledge of federal food safety standards and current Food Safety Manager certification required
• Track record of managing profitability through proper staffing, effective control of food, beverage, and labor costs and achieving budgeted targets
• Able to consistently interact with a friendly, enthusiastic, positive attitude with guests and team members
• Willingness to assist in all roles to support the operation and supporting property General Manager– Ex: working the line, processing guest transactions, work as MOD for property
• Willingness to learn and embrace company policies, practices and procedures, including emergency and safety procedures
• Willingness to travel to support in Task Force Roles as needed

Additional Information

• This position requires the individual to wear and work in personal protective equipment, when applicable.
• This position requires that the individual is able to lift a minimum of 45lbs independently.
• Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
• Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. 
• This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. 

COMPENSATION AND BENEFITS:

Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:

• Flexible time off
• Health Insurance
• 401K (eligible if work hourly minimum as required by law)
   Heavily discounted tents for Under Canvas family and friends stays
   Bar N Ranch lodge and cabin discounts
• Lifestyle partner brand and industry discounts
• Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions
• Employee Assistance Program

Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.

Year-Round General Manager

This is a unique opportunity to work outdoors near some of the country's most popular national parks. As the General Manager you ensure the property delivers exceptional guest experiences, influence both team member and guest engagement, build a sense of pride among team members and guests to drive brand loyalty, and monitor and steer financial results. 

This is a cross functional position requiring the General Manager to be the expert in customer service and operational processes while collaborating daily with team members from each department. You create a positive work environment by addressing employee concerns in a timely manner and hiring, training, and developing your team to deliver on company goals. General Managers establish and communicate goals and expectations, measure performance, and hold the team accountable. 

Key Responsibilities 

• Be the expert on all camp-level policies and procedures in order effectively meet the needs of your team and of guests
• Lead a management team which hosts a daily stand up meeting with team members and a regular weekly meeting with all departmental supervisors
• Establish and maintain positive relationships with vendors and the local community
• Manage property level finances to match business needs to meet monthly and yearly financial goals
• Ensure that seasonal team members who utilize staff housing have all necessary information and forms needed to move in
• Build passion and enthusiasm for the company's mission
• Set the standards and model the behaviors for delivering a culture of excellence and professionalism that creates a positive and safe environment for everyone which leads to positive guest feedback and team member retention
• Evaluate departmental action plans to evoke change and make necessary improvements in service
• Identify consistent, streamlined processes and procedures to maximize resources, hold others accountable, eliminate non-value tasks, and prioritize time to focus on guest and team member experiences
• This includes implementing, auditing, and providing recommendations on all company-wide SOPs at your property consistently and correctly
• Clearly communicate expectations and goals to the team to achieve results
• Collaborate with other managers and departments in the company to further develop best practices and implement new policies and procedures to support growing business needs
• Attend and participate in company-wide meetings
• Lead all departments and support others to develop and learn, recognize their achievements, and build an organizational culture where knowledge and growth are valued and rewarded
• Coach team members and provide documentation in efforts to improve team member performance when expectations are not met
• Submit and be able to speak to all monthly financial performance metrics
• Create synergy across all departments to meet goals relative to employee engagement (eNPS), guest satisfaction (NPS), revenue performance (Top line), and profitability (CPOR and GOP)
• Submit professional and timely work products
• Spearhead capital projects as assigned and requested
• Be the point person for any property management relationships
• Assist at other Under Canvas properties for short-term assignments as needed and requested
• Make complex decisions in the face of ambiguity
• Address emerging issues and suggest ways to improve overall approach
• Excel in ambiguous environments with diverse individuals and groups by anticipating and responding to changes with swift, focused, and flexible solutions
• Promote company sustainability initiatives
• Other duties as assigned

Preferred Qualifications 

• High School Diploma or GED or equivalent work experience
• Minimum 2 years of management experience delivering in-person customer service support in a fast-paced, results-driven environment, preferably in hotels or hospitality
• Demonstrated commitment to delivering high quality customer service
• Goal-oriented, results-driven, strong interpersonal and communication skills
• Ability to communicate clearly and concisely
• Ability to consistently interact with a friendly, enthusiastic, positive attitude
• Ability to demonstrate sound judgement, follow direction, and take decisive, appropriate action
• Willingness to learn and embrace company policies, practices and procedures, including emergency and safety procedures
• Must have strong organizational skills to execute and prioritize multiple tasks
• Strong influencing skills and ability to inspire teams
• Prior experience in budgeting, reporting, and P&L management
• Understanding of property management systems
• Basic knowledge of maintenance operations
• Experience in food and beverage operations and understanding of food safety
   

Additional Information 

• This position requires the individual to wear and work in personal protective equipment, when applicable.
• This position requires that the individual is able to lift a minimum of 45lbs independently.
• Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
• Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind.
• Food Handler (ServSafe) Manager Certification
• Must be obtained by property opening date or before starting any work involving food or alcohol handling
• This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.
• This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.  
   

Compensation and Benefits

Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: 

Health Insurance
401K (eligible if work hourly minimum as required by law)
Heavily discounted tents for Under Canvas family and friends stays
Bar N Ranch lodge and cabin discounts
Lifestyle partner brand and industry discounts
Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions
Employee Assistance Program

Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind. 

As Food & Beverage Front of House Lead, you will support the Food and Beverage operation through leadership of the front of house team and completing delegated administrative tasks. You will ensure service, brand, and food safety standards are implemented and followed. You will work in the roles of cashier, food runner, barista, bartender, and expeditor. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment. 

Responsibilities 

• Expertly execute all front of house tasks and train team on best practices of the operation with a focus on exceptional guest service 
• Actively maintain guest and team member safety by ensuring all food handling safety and storages protocols and SOPs are implemented and tracked on logs 
• Ensure a clean and safe workspace through completion of daily and weekly cleaning/deep cleaning checklists tasks 
• Maintain neat, organized, and safely stored work and storage areas where FIFO is practice 
• Assist with all inventory practices including ordering, receiving, waste tracking, setting up count sheets, and completing physical inventory counts 
• Knowledge of all drink recipes and ingredients, food item portions and ingredients, with special attention to allergens 
• Ensure all guests are cheerfully attended to and that all service standards are followed 
• Lead by example, maintain composure, take action, and be solution-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property 
• Collaborate and interact professionally, value teamwork, quickly step in to help others, resolve challenges with quick solutions 
• Learn and share knowledge of local area, culture, and on-site activities  
• Keep a positive attitude, anticipate needs of your team and guests 
• Set clear expectations, provide accurate, complete, and timely communication 

Other duties as assigned 

• Competencies 
• Effective Communication 
• Adaptagility 
• Decision Making 
• Initiative 

Education 

High School Diploma/GED 

Working Conditions 

• Ability to lift 30lbs independently; all lifts over 31 lbs. require assistance from a co-worker 
• Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events 
• Able to stand and move for long periods of time 
• Operate guest transport carts and/or property vehicle 
• Stand and walk over slippery and/or uneven natural walking surfaces for majority of workday 
• Bend and stoop 

Preferred Qualifications 

• Previous restaurant leadership experience, including leading team trainings 
• Experience leading a team of 2-10 people 
• Food Handler (ServSafe) Certification and TIPS certification 
• Must be obtained by property opening date or before starting any work involving food or alcohol handling 
• Experience with POS systems 
• Knowledge of basic barista and bartending skills 
• Excellent communicator 
• Experience with conducting inventories 
• Experience ordering products from set par lists and suggesting adjustments to pars based on business levels 
   

Additional Information

• This position requires the individual to wear and work in personal protective equipment, when applicable.
• This position requires that the individual is able to lift a minimum of 45lbs independently.
• Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
• Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind. 
• This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.
• This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas. 

COMPENSATION AND BENEFITS:

Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:

- Health Insurance
- 401K (eligible if work hourly minimum as required by law)
- Heavily discounted tents for Under Canvas family and friends stays
- Bar N Ranch lodge and cabin discounts
- Lifestyle partner brand and industry discounts
- Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions
- Employee Assistance Program

Under Canvas is an Equal Employment Opportunity Employer that prohibits discrimination, harassment, and retaliation of any kind.