Gondola Operations Supervisor
Mountain Village, Colorado

Telluride/Mountain Village - A great place to live, work & visit!

San Juan Mountains of Southwest Colorado

Year-round

Gondola Operations Supervisor

Mountain Village, Colorado
Location:
Telluride, Colorado
Wages/Pay:
$20.98 / hour
Experience:
Some experience required
Start Date:
Starts immediately!

Living and working at the base of the Telluride Ski Resort provides many unique opportunities.

The FREE gondola connects the Town of Mountain Village with historic Telluride
providing the only FREE public transportation system of its kind.

The Full Time, Year-Round Gondola Night Shift Supervisor position is available beginning May 2021 and comes with a generous benefits package!

Gondola Supervisor (Night Shift)
The Gondola Supervisor coordinates and supervises the day-to-day Gondola operations staff and services for an assigned shift and ensures safe and efficient operations.

Job Title:  Shift Supervisor Gondola Operations                              

FLSA: Non-Exempt

Salary Grade 40 (min $20.98, mid $24.65)                                         

Effective Date: January 2021                                                           

NATURE OF WORK:

Coordinates and supervises the day-to-day Gondola operations staff and services for an assigned shift ensures safe and efficient operations.

DUTIES AND RESPONSIBILITIES:

  • Coordinates, schedules, and supervises Gondola operations and staff for an assigned shift in accordance with policies, procedures and applicable public transportation regulations; assures compliance with safety and service standards; resolves customer service issues and complaints; presents the highest level of customer service possible to guests and assures that all public contact by other staff follows this high standard. Supervises staff through appropriate work oversight; prioritizes, coordinates and adjusts work assignments as needed to meet weather conditions, workload and staffing availability; assures Gondola operators are ready and prepared for duty, adequately trained and equipped; disciplines, trains and evaluates staff; coaches and instructs employees as required; monitors work, reviews work activities, and evaluates performance; recommends changes to improve the functions and processes; assures that all work issues are addressed and resolved; promotes a culture of excellence and safety in the work environment through training, consistent work practices and safety procedures
  • Provides continuing safety instruction while issuing daily work assignments to focus attention on potential hazards, changes in work conditions or procedures; promptly investigates accidents and complete required reports; sees that tools, equipment and protective devices are properly maintained and properly utilized.  Overseeing daily pre and post-operational checks as required by the manufacturer and regulatory agencies; assures compliance with all applicable regulatory and safety requirements; assures safe, responsive and reliable Gondola services are provided to employees, guests, and residents of the community. May attend safety committee meetings.
  • Assists with administrative activities including payroll and time reporting, and report processing; tracks operational data on workload, incidents, and timesheets; recognizes, avoids, and reports unsafe acts, conditions, accidents and injuries.
  • Assists other departments in promoting good guest relations and coordinating daily events.
  • Performs seasonal duties such as assisting in repair and maintenance of gondola, cleaning of terminals, degreasing and cleaning of stations, painting, etc.; sweeps and shovels snow or debris in and around terminals; loads and unloads skis, snowboards, bicycles, and child carriers.
  • Reinforces the Town’s commitment to the environment by responsible use of electricity, natural gas, fuel, paper, water, and chemicals.
  • Transit (gondola) supervisors represent the Town even when off duty and especially when using Town Property or Transit Facilities.  Whether on or off duty, Transit supervisors should take care to behave in a way that would not cause damage to Town Property, negatively impact Transit operations, and not cause embarrassment for themselves or the Town, their employer.
  • All other duties as assigned.

MINIMUM QUALIFICATIONS:

High school diploma or GED, and one-year public transportation experience including experience with gondola/lift operations; OR an equivalent combination of education, training and experience.

Applicants will be required to undergo drug testing prior to employment and may be subject to further drug and alcohol testing throughout their employment.

Licenses/Certification(s):

Possession of a valid driver’s License is required; commercial driver’s license is preferred.  Employee must have experience driving a motor vehicle in all types of weather.

A driving record search will be conducted on all applicants prior to employment and the applicant’s driving record will be subject to observation throughout their employment.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

Knowledge of: Federal, state and regional licensing and inspection regulations and safety standards related to gondola/lift operations; gondola/lift safety standards and rules; equipment inspection and maintenance protocols; Federal, state and regional public transit regulations; Town policies and procedures; supervisory principles, practices, and methods.

Skill in: Supervising, leading, and delegating tasks and authority; effectively communicating in written and verbal forms; prioritizing multiple tasks, projects and demands; demonstrating sound judgment in resolving problems and transferring knowledge to unique situations; using courtesy and respect in providing customer service to internal and external customers; promoting a culture of excellence in transportation services; establish and maintain effective working relationships with employees, other departments and the public.

Environmental Factors:

Work is performed outside in a variety of weather conditions; work is near moving mechanical parts, in areas with vibration and noise, in highly used public Gondola cabins, public spaces, and in contact with multiple use public amenities, and in an office environment.

Physical Factors:

While performing the duties of this job, the employee is frequently required to sit for extended periods of time and walk a moderate degree; may lift/move up to 40 lbs.; work requires the operation of department vehicle and on a seasonal basis ATV and snowmobile; work may require riding gondola exposing employee to heights. 

Applicants will be required to undergo drug testing prior to employment and will be subject to further drug and alcohol testing throughout their employment.

Work Schedule:

  • Four-day work week

Housing information:

  • Transitional employee housing may be available - the living situation is a fully furnished shared 1 bedroom or 2 bedroom Village Court Apartment.
  • Full-Time, Year-Round employees are placed at the top of the waiting list for their own private apartment unit at the Village Court Apartments.
  • Contact Hiring Manager, Lory Britt, at lbritt@mtnvillage.org or (970) 729-3410 for additional information. 

 Other Housing Options

  • Village Court Apartments in Mountain Village: a five-minute walk from the gondola, chairlift, grocery store, Nordic skiing/ biking/ hiking trails. Offers studio, one, two, and three-bedroom rentals. Minimal dog rental units are available. 
  • Big Billie's (summer season only) in Mountain Village: For more information, contact bigbillies@telski.com 970-728-7470. 
  • Telluride Daily Planet: The classifieds are a great place to look for house/apartment rentals as well as "roommates wanted".
  • The San Miguel Regional Housing Authority provides assistance in finding affordable housing to fit your needs. 
  • Telluride Sweet Deals on Facebook.

Gondola Facts:

  • The 13-minute (3 miles) gondola ride connects the two towns of Mountain Village and Telluride
  • The gondola cabins can transport 900 people per hour between two towns.  It would take 18 fifty passenger buses to drive the 8-mile trip resulting in more people on the road and more pollutants in the air.
  • Every 2nd cabin allows pets; there are wheelchair accessible cabins in addition to summer bike racks and winter ski/snowboard racks
  • A gondola cabins travel about 11 mph at full speed
  • The longest section of the gondola has a vertical rise of 1,778 feet and is over 5,750 feet long.
  • The highest station is Station St. Sophia at an elevation of 10,500 feet above sea level.

For fun:

Living and working at 9,545 feet provides many recreational opportunities: the opportunities are limitless!

  • Back-country huts: provides back-country hut to hut skiing, biking, and hiking.
  • Biking: Experience the NEW BIKE PARK for beginners and never-evers to experts.
  • Bouldering The Adventure Rock in Mountain Village Center is FREE to climb with routes for the novice to the expert climber.
  • Climb a 14'er! The rugged San Juan Mountains have thirteen peaks over 14,000 feet. The Mountain Village hiking/biking map will help navigate through many of the Mountain Village high alpine routes.
  • Disc golf: we invite you to challenge your skills on our FREE par three, 18 hole disc golf course.
  • Fishing World-class fishing adventures for everyone from the Dolores and Uncompahgre Rivers to the easily accessible San Miguel River.
  • Golf: At 9500 feet, keeping your eye on the ball and off the towering peaks may be one of your biggest challenges. This par 70, 6,574 yard, 18 hole golf course is surrounded by the highest concentration of 14,000-foot peaks in North America.

Summer festivals include:

  • FREE Wednesday summer concert series in Mountain Village and Friday 
  • Annual music festivals:  Bluegrass, Jazz, Chamber, Americana, Blues & Brews, and The Ride 
  • Telluride Film and Mountain Film Festivals
  • Balloon Festival
  • Wine Festival
  • Hardrock 100 & Imogene Pass Runs
  • Mountains-to-the-Desert Bike Ride
  • Arts: Plein Air
  • Mushroom Festival
  • Yoga Festival

Neighboring parks include:

  • Mesa Verde National Park (2 hrs)
  • Black Canyon National Park (2 hrs)
  • Moab, UT (Canyonlands & Arches National Parks) (3 hrs)
  • Colorado National Monument (3 hrs)
  • Natural Bridges National Monument (3 1/2 hrs)
  • Chaco National Historic Park (4 hrs)
  • Canyon de Chelley (4 hours)
  • Lake Powell / Glen Canyon (5 hrs)
  • Great Sand Dunes National Park (5 hrs)
  • Grand Canyon National Park (6 hrs)
  • Rocky Mountain National Park (6 hrs)

Getting around town is easy

The FREE gondola operates from 6:30 AM until midnight from Sunday-Thursday & 6:30 AM until 2:00 AM Friday and Saturday:

  • the Town of Mountain Village
  • the base of the Telluride Ski Area
  • Station St. Sophia at the top of the mountain (access to skiing, hiking/biking trails, and the Mountain Bike Park)
  • the Town of Telluride
  • provides access between Mountain Village Center and the Meadows neighborhood
  • Free bus service in Mountain Village (summer only)
  • Free bus route in Telluride

Distance from major towns/destinations:

  • 1 1/2 hours south of Montrose
  • 1 1/2 hours northeast of Cortez
  • 2 hours north of Durango
  • 7 hours southwest of Denver
  • 7 hours southeast of Salt Lake City
  • 8 hours north of Phoenix

Contact Info