Innkeeper Assistant
The Island Inn at 123 West

The Island Inn at 123 West | San Juan Island Sea Kayaking

Your next-level INNkeeping experience is off the coast of ordinary. Seeking INNkeeper Assistant Team

Our 15-room hotel is INN the heart of Friday Harbor. The county’s biggest (and only!) town.

Seasonal
  • spring
  • summer
  • fall

Innkeeper Assistant

The Island Inn at 123 West
Location:
Friday Harbor, Washington
Wages/Pay:
$21.00 - $27.00 / hour
Experience:
Previous experience required
Start Date:
Starts in about 1 month. (Apr 01, 2024)

Are you done with mainland monotony? 

How ‘bout that empty humdrum hospitality hustle? 

🤔


 

If you’re over the everyday and want to level up your professional and personal experience, you’re INN luck.    We’ve got a great opportunity to join our small but mighty team at our snazzy hotel INN the heart of Friday Harbor on San Juan Island. 

You’ll fit right INN if you value crafting off-the-charts experiences and genuinely care for our community, guests, and planet.

Who are we?  We’re the best of the best – literally.  😎

We’re flattered to be a Tripadvisor Travelers’ Choice Best of the Best 2022 award winner for Top Hotels near the Water — United States.  The Island Inn at 123 West is ranked in the top 1% of properties worldwide on Tripadvisor, and is the only hotel INN the San Juans to receive this distinction. 

We opened INN 2011 and hold steadfast to our trademark:  endless INNtuitive service.  Just steps from the ferry and float plane docks, the Inn is embraced by the historic Friday Harbor seaport.  Guests looking to go with the slow will find comfort INN the Inn’s fifteen elevated accommodations and its eco ethos.  Three distinct room types complement the stylish Silver LEED certified building that nods to maritime gone by:  Euros, Sweets, and Penthouses


📣  We'd love to welcome a dynamic INNkeeper Assistant Duo

(duo preferred on-site position with on-site housing – no family or pet housing available)

to our small but mighty team.  💪


The INNkeeper Assistant position is a Team of Two.  Each candidate of your team must individually apply for this position.


   Application Deadline: February 15, 2024

Seasonal Position Dates: April 1 – October 1, 2024

            Paid Training Period: 20 days


🗓️  Schedule


Minimum April 1, 2024 – October 1, 2024.  Once you’re trained-up, our Team and Guests will likely rely on you Friday – Tuesday for scheduled shifts.  You’ll be on-call after hours (6:00pm – 10:00am) at least three days a week.

Schedule may vary based on Team and Guest needs and could INNclude weekends and holidays. 

We need capable collaborators to keep our guest and team experience top-notch.  While there’s never a normal day, we’d expect the INNkeeper Assistant Team to live on-site or super close by (1 – 2 miles away) and lend a hand:

  • Housekeeping (Team Clean)
  • Guest Services (Experience Ambassador)
  • Maintenance
  • Landscape
  • 6:00pm – 10:00am:  On-call After Hours Ambassador

🎁  Compensation


We’ll provide on-site housing for a way-below market rent for a duo (sorry, no pets or families) with a light footprint.  $21 - $27 hourly (each employee) if you commit to a minimum of five months, are a top-performers, and you’re always INN on-schedule offering off-the-charts assistance.


✅  Must Haves


You’ve got to enjoy variety, guiding guests and being a BIG part of our small but mighty team.

When it comes to cleaning, you’ll need to keep pace, fixate on the finer details, be reliable, and follow all strict health & safety protocols.  As an Experience Ambassador working INN our Welcome Room, you must absolutely love computers, online platforms, clear quick communication, and crafting off-the-charts experiences for our Team and Guests.

You’ll also help maintain the appropriate INNventory of cleaning supplies, linens and consumables INNcluding running around town to score supplies as needed. 


👀  Qualifications


>> A cool head and great judgment INN the heat of the season

>>  OK with going with the slow before the season starts and after it winds-down

>>  Strong familiarity and understanding of housekeeping and front desk standards and best practices

>>  Ability to read, write, speak and understand English

>>  The uncanny ability to be nice to everyone while demonstrating the right sense of urgency associated with completing projects and tasks with competing priorities

>>  Genuine care and concern for our community, colleagues, guests, and planet.  Our Team is small, mighty, and drama-free.  We have strict health & safety protocols that everyone must follow every day.   

>>  Enthusiasm for keeping us as green as it gets.

>>  Exemplary and super-savvy communication via e-mail, website chat, text-platform chat, INN-person, phone, two-way radio, carrier pigeon, echolocation, and INNternal notes.

>>  Computer confidence for managing our online INNterfaces:  property management software, INNtranet, text, webchat, extranets, Microsoft Office products, and more.

>>  Ambition to get it done yesterday and flexibility to complete operational tasks that will change by the minute, hour, day, and season.

>>  INNtuition that offers our Team and Guests next-level service to INNclude troubleshooting challenges with INN-room equipment like televisions, WiFi, HVAC, dishwashers, fireplaces, and more.  

>>  Motivation for more.  We’re looking for the right people to enhance and expand our guest experience!

 

How to Apply

Island Inn LLC is an equal opportunity employer committed to inclusive employment experiences for everyone.

If you want to be a REALLY BIG part of our small team, please complete our online application.  Be sure to upload a cover letter and resume, too!

Contact Info