Office Staff

St. Elias Alpine Guides

We are looking for fun, friendly and dependable additions to our Office Team! Our Office Staff is the face of the company, greeting and helping over 100 guests a day between our two office locations. The team also assists with daily logistics and guide management. Their responsibilities include but are not limited to greeting clients, answering the phone, email correspondences, taking and managing reservations, maintaining the organization and cleanliness of the offices, and other administrative tasks.

Interested applicants must:

• have great people skills
• be organized and responsible
• be able to work under pressure
• be able to work in a fast-paced environment
• have experience in customer service
• Check out our full list of qualifications HERE.

We have Part-time and Full-time Office positions available, however, all positions must be full-time with the company. All staff are expected to work as Historical Tour Guides, however, “Part-time” Office staff also have the opportunity for Glacier Guiding. Full-time Office staff mostly works in the Office and occasionally guides Historical Tours.
 

Location & Living

St. Elias Alpine Guides is located in the heart of the largest National Park in the United States, Wrangell – St. Elias National Park. Our staff currently numbers approximately 45 outdoor professionals dedicated to giving our customers the ultimate outdoor experience. Guides, Interns, and Office Team Members live together at our rustic compound, centered around the historic Motherlode Powerhouse, in McCarthy, AK. This basic housing is provided by the company and all employees take part in a variety of duties and chores unique to living and operating in an off-the-grid, Alaskan bush community. Being so remote (8hr drive from Anchorage), we provide logistical support to our employees such as food delivery and transportation at the start and end of the season.

Season

For our 2023 season, St. Elias Alpine Guides will be leading trips starting May 26th and ending September 10th. Training will start in the second half of May and all new employees are required to attend. At the end of the season, there is a week or so of Closing Chores that all employees participate in to winterize the compound before departing. There may be some flexibility for different start or end dates and will need to be discussed ahead of time.

Important dates for the summer season are below. We need staff that can work the full season which is arriving May 16th and leaving Sept 16th.

*May 16 - You will need to fly or drive to Anchorage by the night of May 16th where you can get a bed at a hostel or a hotel room for 2 nights. 

*May 17 - Management staff will meet all of the new guides at the Hostel in the morning and load everyone into vans for a day of food shopping. Then we will return you to the Hostel for the night of May 17th.

*May 18 - We will meet at the Hostel and load everything into vans and personal cars if you drove and make the 8-hour drive to McCarthy while seeing some sites along the way.

*May 19-23 - Paid Office training

*May 26 to June 11 roughly -Non-Office staff new employee unpaid orientation, all kinds of training, and shadowing senior guides.

*Sept 16 - A company van will transport you back to Anchorage or people with their own cars will drive out of McCarthy.

Expectations

As in many outdoor programs, the work is generally mentally and physically demanding with long hours spent working in challenging environments. In addition, off-the-grid life requires us to deal with the dynamic Alaskan environment in creative and spontaneous ways. Our special community requires everyone’s effort to be positive and contributing members throughout the summer season. Those looking for a glamorous mountain guiding job should look elsewhere.

Our company is dedicated to growing professional guides and well-rounded experts and there are many opportunities available to our staff to expand their skill sets and explore the Alaskan backcountry. We live active lifestyles and are serious about adventure – we believe in getting things done, both professionally and personally. That said, as with any experience, you get out of it what you put into it, and the rewards can be spectacular. Perks, promotions, and rewards in the company are largely based on merit.