Sorrel River Ranch Resort & Spa

Profile Jobs

With over 15 years in business, we are looking for entrepreneurial Front Desk/Guest Services Team Members to join us in enhancing our experiences for the 2024 Season. Candidate will be part of a team working together to reposition of our service, systems, and culture to help our guests discover the stunning landscapes and adventures of Southern Utah.

Leading Candidates Will Have:

• Hotel pre-opening, renovation, or transition experience
• AAA or Forbes luxury service experience
• Worked in rural style resorts, ranches, or ski resorts
• An eye for technology and creating efficient systems
• A natural affinity for the outdoors 

Responsibilities:

• To embody the Sorrel standard by exceeding guest expectations in all areas of service.
• Support the Front Desk and Concierge Department by working to implement the itinerary for guest daily logistics.
• Manage small and large details related to guest requests and communicate necessary follow-up with pertinent staff.
• Work to further the Sorrel products and services by questioning operational norms, proposing solutions, and striving to innovate and streamline operations.
• Work diligently to execute the Sorrel mission through supporting the Sorrel operations team and stepping up to complete any and all necessary tasks as needed.
• Behave as a leader within the Sorrel hospitality team and encourage and support the team to deliver our products and services to the highest possible standard every day
• Take incoming calls from potential guests inquiring on occupancy and availability. Ability to schedule guests and book their stays.   
• Register and assign rooms to guests, issue room keys or cards, transmit and receive messages, keep records of occupied rooms and guests' accounts, make and confirm reservations, and present statements to and collect payments from departing guests. Inform guests concerning services, events, and facilities available.
• Complete and maintain open/closing checklist each day.
• Embrace all Sorrel standards and values both within the workplace and in the community.
• Thoroughly and professionally communicate with all team members.
• Take direction from multiple managers and juggle multiple tasks at one time.
• Safely transport Sorrel guests and luggage to their rooms and upon departures.
• Learn to follow standard operating procedures (SOPs).
• Proactively communicate and help implement necessary changes and updates that need to be made to SOPs, daily duties, etc.

Min Requirements:   

• Three or more years’ experience in Front Desk Services, Concierge, or Bellman roles
• Able to work well on a team with different personalities.
• Sophisticated communication skills.
• High ethical standards.
• Experience resolving internal and external conflicts.
• Strong administrative skills and computer skills
• Ability to multi-task taking calls and entering information in computer as needed.
• Flexible team player.
• Dependable, Honest, Confident, personable, and well dressed
• Enjoys working in a fast-paced, demanding atmosphere.
• Willing to work specifically to meet guest needs – early mornings and late evenings if need be.

Work Requirements:   

• Valid driver’s license.
• Ability to lift 50 pounds.
• Flexible work schedule, work Part-Time or Full-Time
• Computer knowledge in the use of PC, Windows, Mews, and other hospitality software applications.

Benefits and Perks:

• Health Benefits
• 100% Life insurance
• Paid Vacation Time
• Paid Holidays
• Employee discount for friends and family.
• Employee discount on purchases and adventurers
• Working Advantage – Employee Perks Program
• Affordable Housing at the Ranch for non-local candidates

We thank all applicants; however, only those selected for an interview will be contacted. Applicants who do not already have legal permission to work in the United States will not be considered. Sorrel River Ranch Resort & Spa is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V.

With over 15 years in business, we are looking for an entrepreneurial Front Desk/Rooms Leader to join us in enhancing our experiences for the 2024 Season. This leader will have the track record to assist in a reposition of our service, systems, and culture to help our guests discover the stunning landscapes and adventures of Southern Utah.

Leading Candidates Will Have:

• Hotel pre-opening, renovation, or transition experience
• AAA or Forbes luxury service experience
• Worked in rural style resorts, ranches, or ski resorts
• An eye for technology and creating efficient systems
• A natural affinity for the outdoors 

Basic Requirements:

• Supervise and assist team in all daily front desk activities
• Display daily presence in desk and lobby as member of team
• Well versed in a variety of hotel technology systems, such as Opera, Mews, Synxis, Toast POS
• Compile and prepare financial reports, including rate and availability calendar. Understand Mews and Synxis.
• Check and control room reservations, front office systems, and supplies inventory, scheduling, forecasting and department budget to maximize revenue.
• Conduct daily, weekly department meetings
• Ability to work both independently, with minimal day-to-day supervision, and collaboratively as part of a team.
• Ability to plan, manage and complete multiple, diverse tasks of differing priorities.
• Accepting of diversity in culture, race, sexual orientation, religion, gender identity, and ethnicity.
• Supervise all department personnel demonstrating high leadership skills, model behaviors, and exemplary actions. 
• Manage and motivate all front office personnel with daily supervision to include staffing, training, discipline, scheduling and visually monitoring performance to ensure adherence to all service and productivity standards to provide guest satisfaction.
• Possession of a valid Driver’s License.

Leading Candidates Will Have:

• Strong desire to kindly collaborate with our on-property farm and animal teams
• elevated culinary experience
• AAA or Forbes luxury service experience
• Tenure in rural style resorts, ranches, or ski resorts
• A natural affinity for the outdoors 

POSITION RESPONSIBILITIES: 

• Basic kitchen equipment operation: stoves, ovens, broilers, slicers, fryers, steamers, kettles, etc.
• Understanding of recipe measurements, requisition amounts and portion sizes.
• Minimum of 2 years of experience required in fine dining or upscale restaurant.
• Culinary or Apprenticeship program preferred.
• Working knowledge of the fundamentals of food preparation and cooking.
• Working knowledge on accepted standards of sanitation.
• Ability to work at a rapid pace while maintaining attention to detail; ability to multi-task.
• Must have good supervisory skills.
• Must have good communication with cooks and front of house.
• Must be skilled in time management.
• Must have teaching and motivational skills.
• Possesses and exhibits the drive to provide exceptional service.
• Full time flexible hours are required (able to work days, nights, weekends, holidays).
• Must be able to stand/walk for 8 hours; bend, push, pull; lift 50 lbs.
• Proficient in computer skills including POS systems, Word and Excel.
• Professional appearance appropriate for a fine dining establishment.
• Must exhibit an excellent service attitude and be willing to go out of their way to accommodate the guests and exceed their expectations.
• Must be flexible and able to adjust to meet the changing needs of guests.
• Must maintain a level of professionalism and communicate effectively.
• Must show enthusiasm for the job, the restaurant and the hotel.
• Must be considerate, patient and willing to help out fellow employees.
• Must have a good self-image and be able to command the respect of the employees.
• Must be able to tolerate pressure and work calmly and efficiently during busy times.
• Possess the highest work ethics, personal morals and honesty beyond reproach.

We have limited rental housing available on a first come, first served basis. 

We thank all applicants; however, only those selected for an interview will be contacted. Applicants who do not already have legal permission to work in the United States will not be considered. Sorrel River Ranch Resort & Spa is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V.

With over 15 years in business, we are looking for experienced Housekeeping Team Members to join us in enhancing our experiences. Candidate will be part of a team working together to reposition of our service, systems, and culture to help our guests discover the stunning landscapes and adventures of Southern Utah.

Leading Candidates Will Have:

• Hotel pre-opening, renovation, or transition experience
• AAA or Forbes luxury service experience
• Worked in rural style resorts, ranches, or ski resorts
• A natural affinity for the outdoors 

REQUIREMENTS & QUALIFICATIONS:   

• The ideal candidates must be outgoing, punctual and have the ability to work alone or in a team environment. 
• Must be able to lift up to 35 lbs., and bending, stooping and reaching are constant working conditions. 
• Previous hotel housekeeping experience in a fast-paced work environment is required
• Strong ability to multitask, and detail-oriented. 
• Must be able to complete 10-12 rooms per day. 

We have limited rental housing available on a first come, first served basis for non-local candidates.

We thank all applicants; however, only those selected for an interview will be contacted. Applicants who do not already have legal permission to work in the United States will not be considered. Sorrel River Ranch Resort & Spa is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V.

Leading Candidates Will Have:

• Hotel or restaurant pre-opening, renovation, or transition experience
• AAA or Forbes luxury service experience
• Worked in rural style resorts, ranches, or ski resorts
• An eye for technology and using efficient systems
• A natural affinity for the outdoors 

FINE DINING SERVER 

Sorrel River Ranch is a Four Diamond luxury guest ranch located along the scenic Colorado River surrounded by 2,000-foot-high cliffs, buttes, and mesas. This exclusive 240-acre riverside oasis is 17 miles from Moab, 21 miles from Arches National Park and 43 miles from Canyonlands National Park.

DUTIES & RESPONSIBILITIES:  

On-Property Housing Available for Non-Local Candidates

• Candidate must have thorough knowledge of all menus, specials, wine lists, beers, and drinks.
• Receive customers’ orders and relay them to the kitchen promptly and accurately.
• Serve courses from the kitchen and service bars in a timely manner.
• Garnish and decorate dishes prior to serving when necessary.
• Comply with nutrition and sanitation regulations and safety standards.
• May be serving food, hosting, or any other task that a Four Diamond resort needs done for the guest.

REQUIREMENTS & QUALIFICATIONS:  

• Candidate should have at least 1 year of experience in fine dining.
• Must be at a minimum of 21 years old.
• Must be able to lift to 40 lbs., stand for long periods of time, and walk up and down stairs.
• Must be knowledgeable about products and local area attractions.
• Excellent oral communication skills required.
• Positive interpersonal skills required.
• Must speak English fluently and be able to write in basic English.

We thank all applicants; however, only those selected for an interview will be contacted. Applicants who do not already have legal permission to work in the United States will not be considered. Sorrel River Ranch Resort & Spa is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V.

Provide computer or network support with the goal to keep the technology of the Company in good working order and accessible to the teams and guests as appropriate. Work closely with the team to ensure each situation is thoroughly resolved. Assist with installation, troubleshooting and diagnosing possible hardware and software issues.

POSITION RESPONSIBILITIES:

• Answer IT-related questions in person and via phone on all company supported applications
• Troubleshoot computer problems
• Determine source of computer problems (hardware, software, user access, etc.)
• Advise the team on appropriate action
• Work one-on-one with team or vendors on application projects
• Provide recommendations on company and client application purchases
• Document resolutions for future reference within FAQ documentation
• Perform other duties as assigned

EDUCATION/EXPERIEMCE/OTHER REQUIREMENTS:

• Associate/ bachelor’s degree, up-to-date certifications as pertinent preferred
• Stay on top of current trends and technology as updates are released regularly for software, hardware and computer components
• Operate a motor vehicle safely. Possess a valid driver’s license
• Prepare clear, concise and comprehensive reports, records, correspondence, and other written materials.
• Make clear and persuasive oral presentations.
• Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
• Ability to communicate effectively orally and in writing.

PHYSICAL DEMANDS/ ABILITY TO:

• Lift 30+ pounds
• Sit at a desk and type at a computer for extensive periods of time
• Walk for the duration of the shift
• Bend, stoop, kneel, and reach with hands and arms
• Express and exchange ideas by means of the spoken word accurately, loudly and quickly
• Perceive the nature of sounds at a normal speaking level and make fine discrimination in sound
• Visual acuity to determine accuracy, neatness, and thoroughness of the work assigned
• Withstand a moderate noise level

We have limited rental housing available on a first come, first served basis. The starting rate of pay will be based on level of experience.

We thank all applicants; however, only those selected for an interview will be contacted. Applicants who do not already have legal permission to work in the United States will not be considered. Sorrel River Ranch Resort & Spa is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V.

Sorrel River Ranch is a luxury property located along the scenic Colorado River surrounded by stunning buttes and mesas. This exclusive 240-acre riverside oasis is 17 miles from Moab, 21 miles from Arches National Park and 43 miles from Canyonlands National Park.

With over 15 years in business, we are looking for team-oriented Dishwasher / Stewarding Team Members to join us in enhancing our team for the 2024 Season. Candidates will be part of a group working together to reposition our service, systems, and culture to help our guests discover the stunning landscapes and adventures of Southern Utah.

Leading Candidates Will Have:

• Previous experience as a dishwasher in a fast-paced kitchen environment is preferred but not required.
• Strong attention to detail and the ability to work efficiently under pressure.
• Knowledge of proper dishwashing techniques and sanitation standards.
• Ability to lift and carry heavy kitchen equipment, as well as stand for extended periods.
• A strong work ethic, reliability, and a positive attitude.
• Willingness to work evenings, weekends, and holidays as needed.

Responsibilities:

• Operate commercial dishwashing equipment, ensuring the effective and efficient cleaning of all kitchen utensils, dishes, glassware, and cookware.
• Sort, stack, and store cleaned items in their designated areas.
• Assist with kitchen maintenance tasks, such as sweeping and mopping floors, emptying trash, and maintaining a tidy workspace.
• Always ensure compliance with sanitation and safety guidelines.
• Communicate and collaborate with kitchen staff to maintain a smooth workflow.
• Report any maintenance or equipment issues to the Kitchen Manager or Head Chef.
• Handle dishwashing chemicals safely and responsibly.

Work Requirements:   

• Valid driver’s license.
• Ability to lift 50 pounds.
• Flexible work schedule, work Part-Time or Full-Time
• Computer knowledge in the use of PC, Windows, Mews, and other hospitality software applications.

Benefits and Perks:

• Health Benefits
• 100% Life insurance
• Paid Vacation Time
• Paid Holidays
• Employee discount for friends and family.
• Employee discount on purchases and adventurers
• Working Advantage – Employee Perks Program
• Affordable Housing at the Ranch for non-local candidates

We thank all applicants; however, only those selected for an interview will be contacted. Applicants who do not already have legal permission to work in the United States will not be considered. Sorrel River Ranch Resort & Spa is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V.