Piney River Ranch

Profile Jobs

The Boat Dock Attendant provides all guests with exceptional customer service whilst maintaining the dock, all water activity equipment and its surrounding areas. Responsible for assisting guests with rentals, equipment, paperwork and payment. Ensure guests are assisted in and out of canoes and that they are aware of any and all safety concerns. 

Applicant must be willing to work outdoors, have basic fly fishing knowledge and be a true people person.

Responsibilities

• Direct boat traffic on the dock.
• Greet all guests in a pleasant and helpful manner.
• Answer questions from customers about water activities.
• Instruct guests in safe boating operations.
• Prepare all guests with proper life jackets and equipment.
• Assist guests with waiver forms.
• Assist all guests entering water craft.
• Perform basic POS functions and handle transactions.
• Meet all returning boats and guests as they arrive at the dock.
• Clean all boats upon their return.
• Ensure all boats are properly secured at all times.
• Be knowledgeable about the Ranch and its offerings.
• Remain calm and positive at all times.
• Be aware and attentive to customers’ needs, both on and off the water.
• Keep the dock and boathouse clean at all times.
• Assist with opening and closing procedures dependent on scheduled shift.
• Adhere to company dress code while on duty.
• Appropriate non slip footwear must be worn at all times. No flip flops or open toed shoes will be permitted.
• Keep management apprised of any units that are in need of repairs and/or parts.
• Must be willing and able to work outdoors all day.
• Comfortable working in a fast paced environment.
• Perform physical activities such as lifting up to 50lbs, stooping, walking and standing for extended periods of time.

Education and Experience

• High School Diploma or equivalent GED or working towards.
• 16 years or older.
• 1+ years of customer service experience.
• Fly fishing experience or knowledge.
• CPR Certified.

The Restaurant Server will be comfortable interacting with our guests and ensuring they have an enjoyable experience dining with us. They will be responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guests needs and make them feel welcome, comfortable, important and relaxed. Servers are expected to have some basic food knowledge. All functions are to be carried out in an environment of teamwork. Must be comfortable working in a fast paced environment.

Responsibilities

• Prepare the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks.
• Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.
• Handle the table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks.
• Maintain proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
• Prepare mixed drinks for service to your customers table.
• Properly open and pour wine.
• Obtain revenues, issuing receipts, accepting payments, returning the change.
• Perform basic cleaning tasks as needed or directed by supervisor.
• Greet all guests and owners warmly with an appropriate greeting.
• Understand and can communicate products and services available at the restaurant.
• Communicate comfortably and effectively with kitchen staff to ensure smooth running of food service.
• Fill in for absent staff when needed.
• Assist with food prep or dishwashing when needed or during slow times.
• Complete opening and closing procedures daily.
• Complete daily server close out – ensure all cash, receipts and reports are accounted for.
• Adhere to grooming and appearance standards consistently.
• Comfortable working in a fast paced environment.
• Perform physical activities such as lifting up to 25lbs, stooping, walking and standing for extended periods of time.

Education and Experience

• High school Diploma or equivalent GED
• 2+ years serving experience in a fast paced environment
• 1+ years of bartending experience
• Must have some familiarity with basic cooking skills
• Food Handlers Card
• TIPS Certified