Current Job dates:
Currently recruiting for the season that runs from May 18th, 2025 to October 26th, 2025.
- Ensure the kitchen is clean, well maintained and organized at all times.
- Ensure floors are dry and clean at all times, using appropriate safety signage when necessary.
- Operate dishwashing machinery and maintain a hygienic working environment in accordance with hygiene regulations and company standards.
- Adhere to all sanitation guidelines to maintain a clean and safe working environment.
- Assist the culinary and serving staff as, and when, necessary.
- Collects and removes trash from all areas of the operation following established procedures.
- Dispose of waste as per the hotel and authority standards and adhere to recycling guidelines.
- Ensure waste bin area is kept clean and tidy.
- Carry out general cleaning as directed to include sweeping, mopping up, washing up, emptying of rubbish bins and boxes ensuring placement in the correct containers
- Clean and sanitize pots, pans, utensils, and other minor equipment routinely used in the kitchen following established procedures.
- Clean and maintain floors and walls in kitchen and dish washing area by following standard procedures.
- Clean large equipment as assigned, following established procedures.
- Consistently adhere to SDS (Safety Data Sheet) information related to the proper and safe use of chemicals in the workplace.
- Knowledge and proficiency in operating industrial dish washing equipment.
- Ensure all equipment is clean and in good working order.
- Check all chemical levels and inventory.
- Wash, wipe, sort, stack and store all cleaned items in an organized and safe manner.
- Remove any breakage or chipped items found from circulation and update the breakage and inventory register.
- Clean, sanitize and close workstations.
- Use and maintain all equipment according to manufacturer and department guidelines.
- Report any maintenance or hazard issues to the chief steward / stewarding manager.
- Assist in light food preparation as directed by manager or chef on duty.
- The Kitchen Steward, upon demonstrated job performance excellence, will be considered for numerous growth opportunities.
- Other duties as assigned.
- Previous experience as a Dishwasher or a similar role is preferred but not mandatory.
- Basic knowledge of proper food handling and sanitation practices.
- Physical stamina to stand for long periods, lift heavy objects, and perform repetitive tasks.
- Ability to work in a fast-paced environment and maintain composure under pressure.
- Excellent attention to detail, ensuring that dishes and equipment are thoroughly cleaned and sanitized.
- Strong communication skills and the ability to collaborate effectively with other team members.
- Flexibility to work evenings, weekends, and holidays, as per the needs of the restaurant.
- Medical, dental, vision, life and long term disability insurance available
- Paid time off
- Holiday pay
- 401k with matching
- Dining and lodging discounts
- Maintains all kitchen operations including ordering, scheduling, costing, and food preparation
- Assists in recipe and menu development
- Establishes and enforces nutrition and sanitation standards, adhering to all standard operating procedures and order guides
- Ensures safety conditions by correcting unsafe conditions in a timely manner
- Conducts and enforces staff safety training for food, supplies, and equipment handling
- Maintains high standards of food quality, service, and cleanliness.
- Maintains professional relationship with vendors
- Participates in hiring, training, and development of kitchen department
- Conducts evaluations of all immediate department staff and accurately documents disciplinary action
- Attends department meetings when required and helps keep all departments informed of culinary activities and concerns
- Reads, understands, and adheres to all present and future policies, rules, and procedures
- Maintains kitchen equipment in excellent working condition, and coordinates repairs as necessary
- Supports all food operation areas of the hotel, including banquets, events, etc.
- Must be knowledgeable of state and federal laws regarding employee and customer health and safety and maintain records as required for all state and federal agencies.
- Culinary degree preferred and/or a minimum of 5 years working as Chef/Sous Chef
- Prior management experience preferred
- Must be Food Handler Certified (or able to obtain certification upon hire)
- Ability to read, analyze, and interpret complex documents including safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to respond effectively to sensitive inquiries or complaints.
- Basic computer skills (typing, data entry, printing, etc.) are required
- Ability to operate heavy duty industrial kitchen equipment
- Medical, dental, vision, life and long-term disability insurance
- 401k with matching
- Paid Time Off
- Flexible holiday policy
- Dining and lodging discounts
- Receives orders from patrons and waitstaff.
- Prepares and serves liquor, mixed drinks, wine, beer, and nonalcoholic drinks as ordered.
- Ensures that fruit and other garnishes are prepared ahead of the opening of the bar.
- Maintains the bar and keeps it clean and organized.
- Ensures that customers are of legal drinking age by checking photo IDs.
- Collects money from customers for drinks prepared and served.
- Uses proper judgment and, when necessary, refuses service to patrons who are intoxicated or disruptive.
- Notifies bar manager when liquor, beer, and other bar-related supplies need to be reordered
- Extensive knowledge of drink preparation or service.
- Excellent interpersonal skills and focus on serving customers.
- Ability to remain calm when dealing with unruly and argumentative patrons.
- Ability to learn point-of-sale software used by bar and restaurant.
- At least three (3) years of experience in a high-volume bar required.
- Current ServSafe Alcohol certification required
- Prolonged periods standing and preparing drinks.
- Ability to complete orders quickly and accurately.
- Must be able to lift up to 80 pounds.
- Must be at least 21 years old.
- Job Type: Seasonal
- Wage Range: $8 to $12 per hour plus tips, based on experience
- Benefits:
- Dining and Lodging Discounts
- Shift meal
- 401k with matching for eligible employees
- Prepare and execute a variety of menu items, including appetizers, entrees, and sides, following established recipes and guidelines.
- Cook and grill food items according to specified cooking methods, temperatures, and portion sizes, ensuring optimal taste, texture, and presentation.
- Adhere to strict food safety and sanitation standards, including proper handling, storage, and labeling of ingredients (following safe thawing and cooling protocols), cooking foods to food-safe temperatures, and maintaining a clean and organized work area.
- Set up and stock stations with all necessary supplies and ingredients before the start of each shift, ensuring a smooth and efficient service.
- Monitor and manage cooking times to ensure that each dish is prepared and served in a timely manner, coordinating with other kitchen staff to maintain a consistent flow of orders.
- Ensure that all dishes leaving the kitchen meet the restaurant's quality standards in terms of taste, appearance, and portion size.
- Work closely with the kitchen team, including chefs and other line cooks, to coordinate orders, communicate special requests or dietary restrictions, and maintain a harmonious and efficient working environment.
- Assist in monitoring and controlling inventory levels, notifying the kitchen manager or supervisor of any shortages or discrepancies.
- Participate in cleaning and maintenance tasks, including equipment cleaning, dishwashing, and kitchen organization, to uphold cleanliness standards and ensure a safe working environment.
- Proven experience working as a line cook or in a similar culinary role, demonstrating a solid understanding of cooking techniques, flavor profiles, and food safety practices.
- Familiarity with operating and maintaining various kitchen equipment, including grills, ovens, salamanders, broilers, fryers, and other essential culinary tools.
- Ability to prioritize tasks and manage time effectively in a fast-paced environment to meet service demands and maintain a smooth workflow.
- Strong focus on accuracy and precision to ensure consistency and quality in every dish prepared.
- Excellent communication and collaboration skills to work effectively as part of a team, supporting and assisting colleagues as needed.
- Ability to withstand long hours of standing, working in a hot and fast-paced kitchen environment, and lifting heavy objects (e.g., pots, pans, and food supplies).
- Willingness to work evenings, weekends, and holidays, as required by the operation’s schedule.
- Full Time Benefits: Medical, dental, vision, life and short term disability insurance available - Paid time off - Flexible holiday pay - Dining and lodging discounts
- Part Time Benefits: Paid Medical Leave for qualified employees - Dining and lodging discounts
- Welcoming guests and providing them with menus and water service.
- Assisting customers with queries, requests, and redirecting as necessary.
- Ensuring that tables are cleared, cleaned, and reset between seatings.
- Assisting with serving food and refilling beverages as required.
- Assisting with the cleaning and processing of dirty dishes and silverware.
- Ensuring that the menus, crockery, and cutlery are clean, polished and replenished between tables.
- Managing the inventory of napkins, straws, salt, pepper, and other table condiments and supplies.
- Reporting any damages, shortages, and complaints to the manager.
- Moving tables, chairs, and furniture to accommodate customers as needed.
- Tidying the restaurant after service and ensuring that it is prepped for the following service.
- Must be at least 16 years of age.
- Passion for customer service and working in the restaurant industry.
- Excellent organizational and time management skills.
- The ability to keep up in a fast-paced environment.
- Strong verbal communication abilities and an eye for details.
- Physically fit and able to be on your feet for long periods of time
- Willingness to work weekends and holidays.
- Competitive tipped wage
- 401(k) with matching (for employees18 yrs of age and up)
- Dining and lodging discounts
- Demonstrate genuine hospitality for an exceptional dining experience by making every guest feel welcome by greeting guests as they enter the restaurant
- Answer phone calls and make reservations using OpenTable
- Seat guests based on availability and preferences
- Provide guests with menus and server information
- Manage the flow of diners and seating arrangements
- Manage wait lists during volume to set guest expectations
- Help other staff members with bussing and serving
- Answer customer inquiries and concerns
- Maintain clean and organized entryway, dining room and public areas
- Communicate effectively with servers, bar, kitchen and management on level of business
- Ensure all guests are sincerely thanked as they leave
- Organizational skills: Manage reservations, seating arrangements, and guest preferences
- Communication skills: Provide excellent customer service and treat all guests in a friendly, professional manner
- Attention to detail: Maintain the dining room's efficiency
- Calm under pressure: Handle customer inquiries and concerns
- Hospitality and welcoming attitude: Make guests feel valued and set the tone for an enjoyable dining experience
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Must be able to work weekends and holidays
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Must be able to stand for 5 hours at a time
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Must possess basic computer skills; prior experience with OpenTable or similar software preferred
- Employee discount
- Shift meal(k) plus match
- Seasonal position
- Wage: $14 to $17 based on experience
- Must be able to reliably commute or plan to relocate before starting work
- Prepare the server stations and dining room for service
- Welcome guests with a warm, friendly demeanor.
- Assist in seating guests and providing them with menus.
- Get them settled with waters, drinks, bread, etc., and communicate any specials or promotions.
- Explain menu items, ingredients, and preparation methods to guests. Ask about food allergies.
- Make recommendations based on guests' preferences and dietary restrictions.
- Take accurate food and beverage orders from guests and enter them into the POS system.
- Answer any questions regarding the menu, including allergies or special requests.
- Coordinate with the kitchen staff to ensure all of the table’s orders are prepared and delivered on time and together.
- Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation, and timed so the entire table is served within a reasonable time frame.
- Check on guests during their meals to ensure satisfaction and address any requests or concerns.
- Refill drinks, clear plates, and reset tables to maintain a clean and organized dining area.
- Provide attentive and personalized service, anticipating guests' needs.
- Handle guest complaints or concerns professionally and bring issues to management when necessary.
- Present bills to guests and handle payment transactions accurately and quickly.
- Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service and facilitate a positive work environment.
- Assist colleagues during busy periods or when needed.
- Participate in pre-shift meetings and training sessions as required.
- At least 2 years previous experience in a restaurant required
- Excellent communication and interpersonal skills.
- Positive attitude, enthusiasm for the hospitality industry.
- Ability to work in a fast-paced environment while maintaining composure.
- Strong multitasking and time management abilities.
- Attention to detail, ensuring accurate order-taking and payment processing.
- Knowledge of food and beverage menus, including dietary restrictions and allergies.
- Basic math skills for handling payments and calculating tips.
- Flexibility to work in shifts, including evenings, weekends, and holidays.
- Physical stamina to stand, walk, and carry trays for extended periods.
- Must possess, or be able to obtain, alcohol and food safety certifications (ServSafe or equivalent)
Dishwasher/Kitchen Steward
The Kitchen Steward is primarily responsible for operating, maintaining, and cleaning equipment and tools. This position is also responsible for washing dishes, china, flatware, cutlery, crockery, kitchen vessels, sweeping and mopping floors, cleaning and detailing equipment, etc., and maintaining the kitchen, dishwashing and back area in an inspection-ready condition in accordance with local authorities and hotel guidelines.
DUTIES AND RESPONSIBILITIES:
Qualifications:
Benefits:
Why join us?
What we offer: Dynamic Team Environments -Diversity in the Workplace - Inspirational Work Culture -Innovative Culinary Practices - Competitive Compensation & Benefits - Career Path Growth
Requirements: Passion for culinary excellence. Ability to thrive in a fast-paced, team-focused kitchen. Dedication to continual growth and learning.
Chef de Cuisine
The Chef de Cuisine manages day-to-day kitchen operations by working with the Executive Chef to maintain and promote a cooperative, team-like attitude, working as a liaison between related departments and overseeing all aspects of the kitchen to ensure high standards of food quality and guest satisfaction while presenting a professional and positive image of the Pier Restaurant.
Duties and Responsibilities:
Qualifications:
To perform this job successfully, an individual must have extensive knowledge of various cuisines and foods; must present a professional image of leadership; possess strong administrative and organizational skills; possess excellent communication and interpersonal skills with an emphasis on guest service; direct and motivate Food and Beverage staff with varied job positions; and must be available to work flexible schedules based on business demands and staffing needs.
Education and Experience:
Language Skills
Computer/Business Machine Skills
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand for prolonged periods of time; walk; use hands; reach with hands and arms. The employee is occasionally required to sit, look at computer screens, use a mouse and/or keyboard; climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds.
Compensation Details:
Wage: Annual Salary (Exempt)
Benefits:
Bartender
If you love people and like working in a fun, fast-paced environment, the Pier is the place for you!
Duties and Responsibilities:
Required Skills/Abilities:
Education and Experience:
Physical Requirements:
Job Details:
Line Cook
We're looking to expand our culinary team at the ever iconic Pier in Harbor Springs! Our Line Cooks play a vital role in preparing and executing a wide variety of dishes with precision and efficiency here at the Pier Restaurant. Culinary expertise, attention to detail, ability to multitask and work quickly under pressure contribute to the success of this position.
Duties & Responsibilities:
Qualifications:
Benefits:
Why join us?
What we offer: Dynamic Team Environments -Diversity in the Workplace - Inspirational Work Culture -Innovative Culinary Practices - Competitive Compensation & Benefits - Career Path Growth
Requirements: Passion for culinary excellence. Ability to thrive in a fast-paced, team-focused kitchen. Dedication to continual growth and learning.
Join us and be a part of something extraordinary. Apply Now!
Busser
Are you highly organized? Do you have a keen eye for detail? Do you love the idea of helping to make a guest’s dining experience second to none? Consider being a busser! Our bussers assist and support our serving staff at our restaurant by cleaning, clearing, and setting tables, and assisting customers with requests or complaints. A skilled busser should be good with their hands, highly efficient, and be able to provide a great level of customer service.
Busser Responsibilities
Busser Requirements:
Compensation & Benefits:
Hosts
Our Hosts are responsible for making great first impressions by greeting our guests, managing reservations, and taking guests to their tables. They also help maintain the dining room's efficiency and provide excellent customer service.
Responsibilities
Skills and traits
Requirements:
Job Type: Seasonal with Competitive tipped wage
Dishwasher
Join our culinary team at the historic Pier Restaurant of Harbor Springs overlooking Little Traverse Bay!
Responsibilities
• Collect used kitchenware from dining and kitchen areas
• Load and unload dishwashing machines
• Wash specific items by hand (large pots, delicate china, etc.)
• Store clean dishes, glassware and equipment appropriately
• Set up workstations before meal prep begins
• Ensure there are always enough clean dishes, glasses and utensils, especially during peak hours
• Maintain cleaning supplies stock (e.g. detergents) and notify managers to place orders when necessary
• Check washing machines’ operation and promptly report any technical/performance issues
• Remove garbage regularly
• Sanitize the kitchen area, including the floor
Preferred Skills
• Prior work experience in foodservice
• Hands-on experience with industrial washing machines
Required Skills
• Ability to follow instructions and help with various tasks, as needed
• Time management skills
• Attention to detail and sanitation rules
• Availability to work in shifts, during weekends and evenings
Benefits
Additional Details
Server
The Server’s primary responsibility is to ensure exceptional dining experiences for our guests. You will be the face of the Pier restaurant, interacting directly with customers to take orders, provide menu recommendations, and deliver food and beverages promptly and accurately. A friendly and professional demeanor, attention to detail, and ability to multitask will contribute to the overall success of our restaurant.
Duties & Responsibilities:
Qualifications:
How to Apply
See our list of open positions HERE
Once you click Apply, you will be asked to complete the application and upload a resume. The application won't go through without a resume, so be sure to have yours ready.
Contact Info
- Beth Cottee
- beth.cottee@hishotels.com
- 231-347-6057 ext. 1014
- www.staffordspier.com
