NorthStar Helicopters
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  • Glacier Guide

    $18.00 / hour

    Commute to work by helicopter and spend your day guiding guests on customized glacier treks. Responsibilities include, but are not limited to:

    • Loading and unloading helicopters on the glacier
    • Providing clients with safety information and instruction on using provided mountaineering tools
    • Safely selecting routes and leading clients on a guided and informative hike over varied glacial terrain
    • Assisting ground staff with any tasks in support of the operation


    Required Qualifications:

    • Current First Aid and CPR certification 
    • Guiding experience 
    • Ice climbing/ mountaineering experience
    • Preference will be given to applicants with Wilderness First Aid, EMT or ETT training


    Desired qualities:

    • Safety conscious with the ability to recognize and prevent potential safety hazards
    • Enjoy interacting with clients and providing glacier facts
    • Attention to detail and maintaining operational schedule
    • Ability to work independently and as a team


    Starting Wage $18+ DOE

  • Ground Crew

    $15.00 - $17.00 / hour

    As an integral part of the NorthStar team, you will help guests prepare for their tour before loading them into the helicopter for a once-in-a-lifetime experience. 

    Responsibilities include, but are not limited to:

    • Greeting and professional interactions with customers throughout their time at base
    • Assisting clients in gearing up for their glacier tours
    • Providing a thorough safety briefing and loading and unloading guests from helicopters
    • Keeping all gear clean and organized
    • Maintaining NorthStar base
       

    Desired qualities:

    • Safety conscious with the ability to recognize and prevent potential safety hazards
    • Customer service oriented with a desire to interact with guests from around the world 
    • Ability to work well in a team while also taking a proactive approach to completing tasks
    • Adaptability in a fast-paced and exciting work environment


    Under 18 years old starts at $15, Over 18 years old starts at $17+ DOE

  • Dispatch / Manifest

    $17.00 / hour

    In assisting with flight activities, you will play a key role in the safety, fluidity, and success of NorthStar’s operation. 

    Responsibilities include, but are not limited to:

    • Monitoring and tracking flight operations 
    • Preparing flight manifests using weight and balance
    • Communicating and coordinating with employees and aircraft via radio
    • Tracking and recording data
    • Assisting with daily paperwork 


    Desired qualities:

    • Ability to communicate clearly and professionally with all departments of the operation
    • Safety conscious and composed in a fast-paced environment 
    • Self-motivated with quick decision-making skills
    • Good time management
    • Leadership
    • Record-keeping experience and organizational skills
    • Some experience in aviation is preferred but not required


    Starting wage $17+ DOE

  • Receptionist / Retail

    $16.00 / hour

    Interact with guests from around the world as you assist them in booking tours while providing top-notch customer service to make their experience at NorthStar unforgettable. 

    Responsibilities include, but are not limited to:

    • Assisting in the daily operations including answering telephones, booking tours, and gift shop retail sales all with excellent customer service skills
    • Restocking and organizing gift shop and fulfilling online orders
    • Creating van schedules and coordinating with drivers throughout the day
    • Preparing and maintaining daily paperwork and record-keeping
    • Welcoming guests and checking them in upon arrival


    Desired qualities: 

    • Detail-oriented and multi-tasking abilities 
    • Organized
    • Experience with POS and Google Suite 
    • Strong customer service and multi-tasking skills
    • Office experience preferred but not required
    • Ability to be flexible 


    Starting wage $16+ DOE

  • Dock Representative

    $17.00 / hour

    As the first point of contact for guests, you will act as a NorthStar ambassador to both customers and our partners on the cruise ships. 

    Responsibilities include, but are not limited to:

    • Meeting and greeting passengers at the cruise ships, checking guests in, and directing them to their transportation 
    • Collecting passenger information and communicating efficiently with base and cruise ship staff
    • Responsible for tallying total passenger counts per ship and close out totals per ship
    • Answering guests’ questions about tours and Juneau
    • Communicating information from base to guests in a professional and composed manner


    Desired qualities:

    • Dependable, punctual, and able to work independently
    • Willingness to spend all day outside in varied weather conditions
    • Problem-solving skills
    • Organized and responsible 
    • Own transportation preferred


    Starting wage $17+ DOE

  • Van Driver

    $18.00 / hour

    Share your local knowledge with guests from around the world while transporting them to and from their exciting excursions. 

    Responsibilities include, but are not limited to:

    • Transporting passengers to and from the NorthStar base in a 15- passenger van
    • Welcoming and engaging with guests 
    • Cleaning and fueling vans 
    • Completing regular vehicle maintenance checks
    • Professional demeanor


    Desired qualities: 

    • Must be at least 21 years of age, have a valid driver’s license and a clean driving record
    • Friendly, outgoing, with a willingness to engage with guests
    • Punctual, reliable, and organized with the ability to adapt in a fast-paced environment


    Starting wage $18+ DOE

How to Apply

Click APPLY HERE to read more details and to access our application form. You'll need to download and complete the application, then return it to us via email. You can also visit our website employment page www.northstartrekking.com/employment for more information. 

You can also call us at 907-790-4530


Contact NorthStar Helicopters