Guest Service Agent
North Shore Resort Company - Superior Shores Resort and Lutsen Resort

Come work at the historic Lutsen Resort or the Luxurious Superior Shores

Idyllic views and deep forest.

  • year round
Lutsen, Minnesota
$15.00 - $16.50 / hour
Previous experience required
Start Date:
Starts immediately!

Lutsen Resort sits atop Lake Superior, 60 miles from the Canadian border and 90 miles from Duluth. The historic lodge was built in 1885 and has been a cultural attraction for over a century. Nestled alongside the Superior National Forest, the forest is an ideal spot for the outdoorsy and adventurous. Housing included a kitchenette unit and a single bathroom per room for $250 on a biweekly basis. The position is year-round, but those wishing to work a season are encouraged to apply. We are currently hiring a Guest Service Agent with a history working in hotels or resorts.

Responsibilities include:

  • Checking guests in and out of the resort
  • Managing guest folios
  • Folio payment processing
  • Managing guest needs and requests in quick order
  • Handling all reservations that are not directed through corporate’s Central Reservations
  • Making non-lodging reservations for dining, tours, and excursions
  • Sales and stocking of gift shop merchandise

Benefits include health, dental, vision and life insurance

How to Apply

To apply, email your resume with the introduction title "Guest Service Application" to

Contact Info