Server

Rainier Guest Services

Ascending to 14,410 feet above sea level, Mount Rainier is an iconic point in the Washington landscape. Our associates gain valuable experience here while meeting guests and coworkers from around the world, and in their free time they have a magical world of pristine mountain meadows, majestic waterfalls, peaceful old-growth forests, and much more to explore! 

Throughout the season we have regularly scheduled activities and day trips with transportation provided for associates, including trips to nearby adventures or cities like Seattle to visit Pike Place or catch a Mariners game! Employees with vehicles are only a short 2-hour trip away from exploring many destinations like Portland and Seattle on their own.

Because of our unique location, room and board are provided to associates who do not live in one of our surrounding communities at a very low-cost via payroll deduction. Laundry facilities are provided at each dorm unit at no cost to employees.  Employee meals are served in Employee Dining Rooms.  We can also accommodate a limited number of RV units.  All RV's must be fully self-contained - no camper shells/vans, etc.

Do you naturally reach out to help others, including guests and co-workers? Are you excited by the opportunity to live in a remote and beautiful location?  Are you willing and able to work hard?  If so, we want to hear from you! 

Other Benefits:
Paid Sick Time
Eligible for bonus of $140 per month worked if work agreement requirements are fulfilled
Eligible for up to $300 reimbursement of sponsored activity entrance fees 

2023 Summer Season Runs May through October

 Dining Room Server - Paradise Inn - Seasonal - $15.74
 

JOB SUMMARY
Provide guests with a dining experience appropriate to historic dining room in the national park. Greet, take food and drink
orders from and serve all guests in assigned section of dining room in a fast, courteous, professional, and efficient manner.
Ensure correct billing procedures and provide excellent service to guests, ensuring level of service meets the company’s
standards. May be scheduled for any or all of all three meals (breakfast, lunch, dinner).

ESSENTIAL FUNCTIONS
• Greet guests promptly and politely; answer questions about the menu, take food and beverage orders
• Check patron identification to ensure compliance with alcoholic beverage service requirements
• Explain how various items are prepared, describe ingredients and cooking methods, suggest menu items
• Maintain pleasant dining experience by serving food and beverages in a friendly and efficient manner, checking on
guests regularly, communicating with kitchen, and attending to guest needs
• Carry plates, glassware, and trays to/from tables in manner prescribed by management
• Complete sales in POS in an accurate, efficient and friendly manner
• Complete all “sidework” including stocking service areas with coffee, food, tableware, and linens and perform
setup/clean-up duties before and after each meal service including vacuuming, arranging furniture, and changing linens
• Report gratuities at the end of each shift as required by company policy and law
• Performs such other related duties as directed or required

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
• Partial High School education; High School Diploma/G.E.D. equivalent preferred.
• Strong sanitation habits.
• Food Safety certification and alcohol service TIPS/MAST certification required.
• National Park food service experience preferred.
• Ability to learn and use food service POS system including computerized cash register and credit card terminal.
• Mathematic skills.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.
• Ability to recognize and solve guest problem as necessary or communicate it to management.

PHYSICAL AND MENTAL REQUIREMENTS
• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the
unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a
constantly changing environment.
• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
• Ability to stand for the entire work day.
• Climbing steps regularly.
• Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas.
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and
the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Constantly communicates and receives verbal communication with other employees in fast-paced kitchen.
• Physical presence at the job site is essential to perform job duties.

EQUIPMENT USED
• Food service POS (Point of Sale) system including cash register and credit card terminal
• Restaurant equipment, including trays, cleaning supplies and solutions, washcloths, drink machines, etc.

Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.