Moonlight Member Concierge
Moonlight Basin

Live and work in beautiful Big Sky!

Moonlight Basin offers amazing views and direct access to the best hiking and down hill skiing!

Seasonal

Moonlight Member Concierge

Moonlight Basin
Location:
Big Sky, Montana
Experience:
Some experience required
Start Date:
Starts in about 2 months. (Nov 28, 2022)

We Want Seasonal Changemakers!”

Is that you? At Moonlight Basin our Mantra is Motivated, Organized, Opportunity, Nature, Leadership, Integrity, and Teamwork.   We offer our “changemakers” an inclusive, rewarding, fun, work environment, with endless opportunities to provide the highest levels of service and experience positive teamwork.

Whether it’s winter or summer, Moonlight Basin is something you won’t soon forget! The mountain scenery, direct access to the finest downhill skiing that Big Sky Resort has to offer, cross country skiing, snowshoeing, snowmobiling, hiking, golf and so much more all add up to the perfect place to work and the perfect place to enjoy Montana.

At Moonlight Basin we strive for nothing but the very best quality of amenities, facilities, recreation, food, beverage, and top-notch service to all our owners, members, and guests.  

WINTER SEASON starts November 28 and ends April 22, 2023 (Start and end dates are flexible.)

MOONLIGHT MEMBER CONCIERGE

A Moonlight Member Concierge greets members and their families and guests, answers questions, and provides information about dining, amenities, services, activities, and events ensuring members and their families and guests have a seamless stay at the club. The Member Service Associate is responsible for providing exceptional customer service while striving for the highest of standards to provide members and their families and guests with a memorable experience.

WHAT YOU WILL DO: 

  • Initiates interaction with members and guests to obtain and disperse information. 
  • Creates and maintains information on all activities, events, and food & beverage offerings to provide comprehensive, accurate, and timely information to members and guests. 
  • Seeks the most efficient way to meet member expectations. 
  • Creates itineraries for members, guests, and prospective members during their visit. 
  • Interfaces with other departments to meet member and guest requests. 
  • Responsible for charging services and creating member profiles using a club management system. 
  • Answers member, guest, and interdepartmental inquiries by telephone, email, and mail.
  • Evaluates needs and assist with inquiries or direct inquiries to the proper department in a timely manner. 
  • Assists Member Services Manager with written collateral to describe programs, activities, and events at the Club and in the community. 
  • Assists with operations within the Member only areas at all outlets.   

KEYS TO SUCCESS:

  • High School diploma or GED, college coursework or degree preferred
  • Previous experience in the hospitality industry is preferred. 
  • Exceptional interpersonal skills for interfacing with members, guests, and staff. 
  • Computer literate with knowledge of Microsoft Word, Excel, PowerPoint, and Outlook. 
  • Ability to make sound, common sense, and rational decisions in the performance of duties. 
  • Must be available to work all shifts, including weekends, holidays, and overtime during peak periods. 
  • Must comply with Moonlight Basin's grooming and uniform policies. 
  • Must be available to work the entire winter season-December through Mid- April. 

BENEFITS OF EMPLOYMENT:

We offer daily employee meals, discounts on retail items, end-of-season employee celebration, tuition reimbursement, employee housing in Big Sky, season ski pass or cash equivalent (you must work a minimum of four months) and free transportation to Moonlight from employee housing and Bozeman daily. 

Moonlight Basin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

How to Apply

Contact Moonlight Basin for more info or to apply for the job.

Contact Info