Retail Sales Lead

Retail Sales Key Holder: Shared Room 

Summer Season: May 27,2025 - September 19, 2025

Montana Supply Co. is a dynamic and innovative retail company dedicated to providing high-quality products and an exceptional shopping experience for our customers. We pride ourselves on our commitment to creativity, collaboration, and customer service. Join us as we continue to grow and elevate our brand in the retail space!

Position/Overview:

As a Retail Sales Lead, you will roll up your sleeves to lead by example, partnering with the leadership team to execute company directives and standards. Your ability to foster an inclusive environment, provide real-time feedback, and ensure compliance with operational and visual standards will drive individual and team performance. Your role encompasses customer engagement, staff supervision, operational excellence, and visual merchandising to deliver an exceptional in-store experience.

Sales:

• Create an inviting store environment embodying the company’s core values.

• Drive customer engagement through personalized communication, client retention strategies, and execution of in-store events.

• Utilize business tools to analyze sales metrics, identifying opportunities to drive revenue and improve performance.

Operations:

• Manage operational excellence, including cash handling, inventory replenishment, and supply management.

• Ensure the store meets and exceeds monthly assessment scans/inventory standards through preparation and teamwork.

• Open and close the store, ensuring adherence to company policies and timely completion of all procedures and communicating any discrepancies to management in a timely manner.

• Assigning and Monitoring floor coverage/zoning while coordinating and lunches/breaks around peak business hours in adherence to company policy. 

• Assist in all areas of stock, shipping, receiving protocol/policies, procedures, and all ecomm/receiving/restock related paperwork

Visual Merchandising:

• Support seasonal rollouts, restocking, mannequin updates and floor moves to maximize product exposure and sales potential.

• Ensure the selling floor is neat, organized, stocked and reflecting brand standards

• Assist in the implementation and maintenance of all merchandising/visual directives

• Identify product concerns in a timely manner

• Communicate inventory needs to support the business goal

People:

• Motivate and inspire the team to achieve and exceed goals.

• Provide in-the-moment coaching, recognize outstanding performance, and address challenges constructively.

• Oversee daily staff scheduling, monitor performance, and provide training to enhance skill development.

• Staying up to date with community events and local information

Requirements:

• Strong understanding of retail customer behavior.

• Excellent leadership, communication, and interpersonal skills.

• Strong analytical skills with the ability to interpret sales data and customer insights.

• At least one year retail experience

• Some experience supervising a team

• Ability to work within a team towards a common goal

• Proven ability to receive and integrate feedback

• A self-starting attitude and interest in pursuing constant improvement

• Ability to lift up to 30-40 lbs and stand for extended periods.

• Open Availability, including evenings, weekends, and holidays.

What we Offer:

• Shuttle Service from Airport reimbursement

• Well being reimbursement program (BASE)

• Sick Days/ Mental Health Days & Holiday Pay

• Awesome Employee Discount

• Cowboy Coffee Locals Discount

• Company Sponsored team outings

• End of Season Bonus Program

• Team Housing Available

• Ski Pass  Winter Employees

• Opportunity for year-round seasonal employment for the right candidate(s)

• A schedule that provides ample time to enjoy the great outdoors

Additional Notes & Disclaimers:

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. The employee acknowledges that the employer, at its discretion, may assign or reassign duties and responsibilities to this job at any time. The employer acknowledges that any adjustments made to the job description will be submitted to the employee in writing within ten business days of execution.

Montana Supply Co. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds, experiences, and identities.

Come live in one of the most beautiful places in the world (though we may be a bit biased)!