Madison Hotel, Motel and Gift Shop

Gift Shop and Hotel
Motel room 103
Motel area
Horseback ride
After work trip in to the park
Jan and Garrett, The Owners
Hiking the Uncle Tom Trail

Make History Work For You, by working with us at "The Historic Madison Hotel, Motel and Gift Shop". A work experience next to Yellowstone, the Greatest Park on Earth!

We are a historic hotel and gift shop constructed in the early 1900's and opened in 1912. Our grandparents bought this property in 1958, and in 2014 Jan and Garrett purchased the property and have been having a great time operating this business. We are a small organization that has 11-14 employees. We love Yellowstone and the associated outdoor activities associated with this wonderful place.

We are located in West Yellowstone 2 blocks from Yellowstone National Park. We are surrounded by the Gallatin National Forest, with many activities. hike, bike, fish, photography many other things.

About Madison Hotel, Motel and Gift Shop

We operate the oldest Hotel in West Yellowstone, some of the things we do might seem old fashion.  We love to clean and maintain this old building because it provides us this great opportunity to be part of the "Yellowstone Experience"

With this we like to interact with our guests, we great them frequently, asking them what they saw or experienced in their Yellowstone visit, we cook smores in the lobby on Sunday evenings after we close the Gift Shop.

Our Company is a Drug-Free, Alcohol-free and Tobacco-free company.  We do not support the use of these items at any time during your work schedule or in our housing.  If you feel it is necessary to do this or to be under the influence of these or hungover while on work premises then you might be trying to work for the wrong company. We do not provide extra smoke breaks.

The Employee Experience

We like to work and play hard. We understand the schedule to get the rooms ready for the guests, then complete all of the other tasks to be ready and support one another for the next days work. Then we Play until the next shift, in and around Yellowstone.

Working here will be a good experience to have input and involvement in driving a successful business.  We attempt to provide an experience that you can take with your to your next employer and be a better employee having worked with us.  

Ideal Candidate

Honest, Does their job, does it quickly and correctly, when something goes wrong, you accept responsibility and don't continue to make that mistake again. 100% accurate on all money transactions.

Committed, you report to work on time, fulfill your responsibility, you look for productive work to be done. You always finish what you start, asking for help early enough to get the task done on time as expected.

Work, you understand your duties, responsibilities and how they support all of the other related aspects of our business.  Therefore you always help others, you DO NOT use your phone or other personal devices while on duty for personal use.  You make yourself available to the customer and appreciated by the customer for your hard unselfish work ethic.

Educated,  you seek to learn about our products, systems and Yellowstone Ecosystems and the area attractions.  So that your are ready to answer questions, provide service and answer all questions that our customer may have.  Be willing to say "I don't Know, but I can get you an answer form another staff member" Learning what the answer was to be more helpful in the future.

Room and Board

We provide Subsidized Housing, $5.50 per day, including days off or not working, taken as a payroll deduction.  You must be an employee in good standing to maintain this subsidized housing.

We occasionally have Picnics or meals together as a Company as an appreciation or work meetings.

You typically provide your own foods and meals. Each housing unit has the basic items for cooking. 

We allow you to have coffee and hot drinks from our service center as long as you have your own cup.

We have located onsite:

  • 1, Dorm style Cabin, for 6 people, to share a kitchen and bathroom. (All Same Gender)
  • 3, 20' RV style trailers, housing up to 2 people each.
  • 1 Apartment, housing up to 2 people.

Employee Perks

  • We provide discounts for you in our Gift Shop
  • We allow discounted stays for your intimidate family
  • Company shirts are Provided
  • We attend the rodeo locally
  • We go into the park regularly
  • We go on a horseback ride (as schedule allows)
  • 4th of July BBQ
  • Hot drink service

Getting Here and Getting Around

It is your financial responsibility to get to and from West Yellowstone, MT.

Air travel arrangements can be made to arrive in Salt Lake City, UT, then travel by the Salt Lake Express, they leave from the Salt Lake Airport directly. www.saltlakeexpress.com

Air travel to Bozeman, MT, We would need to make arrangements to pick you up at the airport, as there is no regular bus companies serving the general public.

You can bring your own vehicle, you will be parking in the available public parking areas.

On occasion, we go to Idaho Falls and Bozeman for shopping or travel with business so if time allows you can accompany us on the trips.  

For Fun

Yellowstone National Park is unforgettable, need we say more? We are so fortunate to be here, come join us.

Our Jobs

We are in the Hospitality Business, with all the work activity to support out small Historic Hotel and Motel and Gift Shop.  We are searching for self-driven people who are motivated to provide service to the customer at an exceptional level.  We feel that Yellowstone itself brings customers to us but by our products and mostly our service they come again and again and tell their friends what a great place the Madison is and while they are visiting the Madison they should also see the nearby Park. 

To enjoy working here it is simple, be to work when scheduled, complete tasks, help other workers, be honest and trustworthy and most importantly treating every guest with respect.  

We normally have reservations from Mid May to Mid October.  In May we assemble on May 1st and get the operation ready to receive customers and open the operations as soon as possible. 

We typically staff with 11-14 people, working 6 day weeks, 6-8 hours per day, providing you at least one day off to take care of personal duties. 

Located just outside of the park you will have ample time to experience all that Yellowstone has to offer along with the surrounding area. 

We have Bikes, Kayaks that can be checked out for use, your expected to safe and take care of these items returning them in a condition acceptable to the management.  

Hotel Operations

Accomidations, Housekeeper

West Yellowstone

Hours are typically 9:30 am to 2:30 pm, 6-day schedule

  • Learn the standards for cleaning the Hotel and Motel rooms and maintenance of all common areas inside and outside to meet the Guests expectations and the health department’s standards.
  • Provide a written and verbal reports
  • Inspect Rooms and linens for damage, pre-treating of the stains.
  • Bed making, and changing of the linens.
  • Replenish supplies
  • Vacuum carpets
  • Sweep/scrub floors
  • Empty wastebaskets
  • Clean toilets, sinks and showers/tubs
  • Dust and polish furniture
  • Use cleaning products, chemicals, and equipment
  • Moderate physical effort (lift/carry up to 40 lbs) while navigating stairs or pushing of supply carts and equipment.
  • Prolonged standing, walking, reaching, stooping, bending and kneeling.
  • Working inside and outside in all weather conditions.
  • Be able to work independently and follow instructions in English verbally and written regarding priorities and tasks.
  • Be knowledgeable for giving guests accurate helpful information to enjoy Yellowstone Park.
  • Work as a team to accomplish the work needed daily and other duties as assigned.
Hotel Operations

LaundryHousekeeping

West Yellowstone

Laundry 1 position –  Hours are typically 2:00 pm to 6:30 pm as needed.
This position may work shorter/longer hours subject to workload/business levels.

  • Must be detail oriented with good organizational skills.
  • Provide clean correctly folded matched set linens by inspecting linens for damage, hand scrubbing stains as needed. Stocking of carts and storage locations.
  • Delivering Bedding and Roll-away beds as needed.
  • Quality assessment of the linen for the Hotel and Motel rooms to meet the Guests expectations and the health department’s standards.
  • Operate Washing Machines and Dryers following the manufacturer’s guidelines. Provide clean correct
  • Assist in ordering the proper amounts of product to meet the min/max from the supplier such as cleaning supplies
  •  General vacuum maintenance and general condition of cleaning tools.
  • Empty Outside wastebaskets, ashtrays, and transport other trash and waste to disposal areas. Working inside and outside in all weather conditions.  Water live plants.
  • Service toilets, sinks and showers/tubs as necessary to ensure proper operation.
  • Moderate physical effort (lift/carry up to 50lbs) while navigating stairs or pushing of supply carts and equipment etc..
  • Prolonged standing, walking, reaching, stooping, bending and kneeling. Working inside and outside conditions.
  • Be able to work independently and follow instructions in English verbally and written regarding priorities and tasks.
  • Be willing and knowledgeable for giving guests accurate helpful information to enjoy the greater Yellowstone Park area.
  • Work as a team to accomplish the work needed daily and other duties as assigned.
  • Handyman skills are necessary to assist in building maintenance.
Gift Shop

Retail Sales Associate

West Yellowstone

6-7 hour shifts with a lunch, 6 days per week. Store hours are from 9:00 am to 10 pm open hours.

  • Customer Interaction, assist them by answering questions, locating items, suggestive selling practices. Bagging and packaging items for reasonable travel conditions.  Accurately recording “point of sales” computer system (POS) transactions.
  • Help in creating attractive displays. Keeping the salesroom and storage rooms clean
  • Be accurate in tendering cash and returning change, calling out amount tendered in ‘Dollars and Cents”. Count back change from the amount due to amount tendered. Check for counterfeit, bills and Credit Cards. Alerts manager or police to theft, counterfeit, or guest concerns.
  • Be capable of navigating stairs with products, be capable of occasionally lifting boxes up to 50 pounds. Working inside and outside in all conditions.
  • Maintains a good teamwork environment with Managers and Co-workers. Working in Hotel registration may occasionally be required.
  • Give accurate helpful information to Yellowstone Park Visitors.
  • Other duties as assigned. Occasional room cleaning as needed.

How to Apply

We would like you to apply on our website it is a simple application.  

Additional info for international applicants

Contact Info