Camp Concierge
Under Canvas

Beautiful country lodge located 10 min outside the West Yellowstone Entrance! Housing Included!

Located 10 mintues from the West Yellowstone entrance!

Seasonal
  • spring
  • summer
  • fall

Camp Concierge

Under Canvas
Location:
West Yellowstone, Montana
Wages/Pay:
$14.00 - $16.00 / hour
Experience:
No experience required
Start Date:
Starts in 3 months. (May 03, 2023)

Pay rate starting at $14/hr

Season: May-October

Job Summary

As a Camp Concierge, you are often the first point of contact for our guests on-site, and you play a critical role in setting the tone for the duration of their stay. Engage with guests from the moment they arrive on-site through the duration of their stay. Your goal is to ensure our guests have everything they need to relax and enjoy being outside together with family, friends, and nature. We cater to a diverse range of guests including groups, families, and individuals varying in age, and interests, and with various degrees of comfort in outdoor elements. This is a seasonal, hourly position and includes an employee housing option for the duration of employment.

Responsibilities

  • Welcome and check in guests at the reception desk showcasing our amenities and activities, or assist with check out upon departure
  • Learn and share your knowledge of local culture, activities, and adventure activities
  • Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor
  • Seek opportunities to ensure guests’ requests and expectations are eagerly fulfilled
  • Your love of the outdoors combined with your commitment to delivering high standards of customer service will be critical as you create a warm welcome for guests and visitors
  • Greet and check-in guests at the reception desk before assisting them with transportation to their tent. taking them on a tour of the camp, showcasing our amenities, activities, and food and beverage services
  • Your positive attitude, ability to listen to guests, and predict and respond to their needs in a timely manner for the duration of their stay will lead to consistently positive guest feedback
  • Collaborate and interact professionally with guests and co-workers
  • You value teamwork, and quickly step in to help others
  • Work efficiently to meet deadlines while maintaining high standards

Competencies

  • Effective Communication
  • Adaptability
  • Inventory/Supply Management
  • Information Management
  • Collaborating with Others
  • Client Focus
  • Professionalism

Education

  • High School (High school diploma) or GED

Working Conditions

  • Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events
  • Ability to lift 30lbs independently; all lifts over 50 lbs. require assistance from a co-worker
  • Able to stand and move for long periods of time

Preferred Qualifications

  • Experience in and/or ability to utilize POS and reservations systems
  • Customer focus and friendly
  • Telephone Etiquette (Basic)
  • Solutions-oriented and attentional to detail
  • Communication skills
  • Teamwork

Additional Information

  • Housing Option Included | Competitive Pay | Beautiful Locations | Great Culture | Travel | Team Member Discounts

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.

How to Apply

Contact Info