North Cascades Lodge at Stehekin

Current Job dates:

Currently recruiting for the season that runs from April 20th, 2025 to September 1st, 2025.

Housekeeper Supervisor

$16.28 / hour

Stehekin

The Housekeeping Supervisor assists the General Manager and Operations Manager in all aspects of housekeeping operations and property management to facilitate the fulfillment of financial goals, company initiatives, and guest satisfaction.  In addition, the Housekeeping Supervisor assists in cultivating a team environment that provides exceptional customer service while ensuring all staff members perform at a consistently high level.

ESSENTIAL FUNCTIONS

• Manage and coordinate housekeeping functions for unit.  Analyze and plan housekeeping programs and schedules to ensure adequate manning, supplies, and equipment for routine and scheduled duties. 
• Ensure complete guest satisfaction at all times.  Handle guests’ complaints and solve them according to customer service standards. 
• Manage recruiting, supervising, training, scheduling, disciplining, reviewing, and directing the housekeeping staff at the direction of the General Manager.
• Assist with determining fiscal requirements and preparing departmental budget; monitor, verify, and reconcile expenditure of budgeted funds. 
• Evaluate and make recommendations concerning cleaning products and equipment; order and maintain sufficient inventory of housekeeping supplies and equipment.    
• Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit’s equipment, housekeeping, sanitation, dress, cash control, and employee safety and hygiene.  Notify General Manager of all unusual events, circumstances, or other safety or quality control issues.  Ensure all printed material on chemicals are posted and that the facility is in compliance with OSHA requirements. 
• Maintain awareness of safety issues, and report them immediately to your manager. ​     ​

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• High School Diploma or GED preferred. Bachelor’s or Business Degree preferred.
• At least 2 years of experience in related management.
• Demonstrated talent for interacting with a wide variety of people. Bilingual (English/Spanish) speaking skills preferred.  ​
• Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.

PHYSICAL AND MENTAL REQUIREMENTS

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.  Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. 
• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
• Withstanding temperature extremes in indoor and outdoor environments.
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Constantly communicates and receives verbal communication with other employees in a fast-paced environment.
• Physical attendance in unit to perform duties is essential.
• Ability to stand for the entire work day.

EQUIPMENT USED

• Typical office equipment (computers, phone system, fax, copiers, scanners, among others).
• Laundry machinery. 

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer.  All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

Read more

Cook

$16.28 / hour

Stehekin

The Cook assists the Chef or General Manager by preparing, cooking, and serving food.

Job Description:

ESSENTIAL FUNCTIONS

• Prepare and cook food items according to recipes, daily menus, and supervisor instructions. 
• Clean and inspect kitchen equipment, kitchen appliances, and work areas in order to ensure cleanliness and functional operation.
• Operate food station, including performing station checklist, temperature log, counter meeting, and signage. 
• Requisition food supplies, kitchen equipment, and appliances, based on estimates of future needs.
• Monitor menus and spending in order to ensure that meals are prepared economically.
• Maintain awareness of safety issues, and report them immediately to your manager.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• Partial High School education required; High School Diploma/G.E.D. preferred. 
• Culinary knowledge.
• Food Safety certified and strong sanitation habits.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers. 
• Ability to recognize when a problem has occurred and communicate it to management. 

PHYSICAL AND MENTAL REQUIREMENTS

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.  Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. 
• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
• Ability to stand for the entire work day.    
• Climbing steps regularly. 
• Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas.
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Constantly communicates and receives verbal communication with other employees in fast-paced kitchen.
• Physical presence at the job site is essential to perform job duties. 

EQUIPMENT USED

• Standard commercial cooking machinery and utensils.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer.  All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

Read more

Retail Supervisor

$20.00 / hour

Stehekin

The Retail Supervisor assists the Retail Manager in all aspects of unit operations and floor management including staff, inventory, equipment, and property to facilitate the fulfillment of financial goals and company initiatives. In addition, the Supervisor assists in cultivating a team environment that provides exceptional customer service while ensuring all staff members perform at a consistently high level.

ESSENTIAL FUNCTIONS

• Ensure complete guest satisfaction at all times.  Handle guests’ complaints and solve them according to customer service standards. 
• Monitor and supervise set up and maintenance of retail area and cashier stations to ensure quality standards.
• Complete sales in POS in an accurate, efficient and friendly manner; assist clerks with same.
• Assist in recruiting, supervising, scheduling, disciplining, reviewing, and directing the unit’s staff at the direction of the General Manager.  Train hourly staff for peak performance and monitor staff’s development.    
• Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit’s equipment, inventory, housekeeping, sanitation, cash control, dress, and employee hygiene.  Notify General Manager of all unusual events, circumstances, or other safety or quality control issues.
• Assist management team with inventory procedures as directed. 
• Receive and verify quantities of merchandise, organize and stock store, set displays.
• Perform opening and/or closing procedures.
• Maintain awareness of safety issues, and report them immediately to your manager. 
• Assist the Retail Manager with Summer Adventure Operations.
• Assist the Retail Manager with other duties, as assigned.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• High School Diploma or GED preferred. Bachelor’s or Business Degree preferred.
• At least 1-2 years of experience in retail.
• Demonstrated talent for interacting with a wide variety of people.
• Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.

PHYSICAL AND MENTAL REQUIREMENTS

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.  Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. 
• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
• Ability to stand for the entire work day and to climb steps regularly. 
• Withstanding temperature extremes in indoor and outdoor environments. 
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Constantly communicates and receives verbal communication with other employees in a sometimes fast-paced environment.
• Physical presence at the job site is essential to perform job duties. 

EQUIPMENT USED

• Cash register and inventory control system. 
• Typical office equipment (computers, phone system, fax, copiers, scanners, among others).

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer.  All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

Read more

Front Desk Manager

$25.00 / hour

Stehekin

The Front Desk Manager oversees the front desk. housekeeping and retail operations, including checking guests in and out, reservations, retail cashiers and monitoring of the retail store, while ensuring overall excellent guest service.

ESSENTIAL FUNCTIONS

• Receive direction from the Unit Manager and assist in the overall management of the unit’s operations.  Assist in planning and developing daily operations for Front Desk, housekeeping, and retail operations; forecasting and analyzing sales and revenue, labor, and profit; ensuring compliance with established budget; and scheduling, supervising, and participating in the operational duties specific to the unit.
• Assist in recruiting, supervising, training, scheduling, disciplining, reviewing, and directing the front desk staff.
• Respond to guest inquiries and resolve customer complaints.   
• Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift.
• Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit’s equipment, housekeeping, sanitation, dress, cash control, and employee hygiene.  Notify Unit Manager of all unusual events, circumstances, or other safety or quality control issues.     
• Represent the company in a professional and positive manner at all times. Maintain and enhance the company’s image when interacting with clients, guests, associates, and vendors.
• Perform unit opening and or closing procedures.
• Maintain awareness of safety issues, and report them immediately to your manager. 

• Retail

  • Manage and successfully maintain a smooth, efficient, effective, and profitable store.

  • Assist in recruiting and developing your team along with creating weekly work schedules, assigning daily tasks, and maintaining accountability at all levels.

  • Ensure that staff understand and can execute successfully all facets of their jobs including but not limited to cash handling, re-stocking, merchandising and customer service.

  • Cultivate a collaborative and productive team environment.
   

  • Ensure compliance with existing health and safety regulations.
   

  • Coordinate, analyze, observe, meet deadlines, and make decisions that reflect GSI company strategies.
   

  • Oversee daily restocking of the sales floor while maintaining a clean, safe, and intriguing merchandise strategy.
   

  • Ensure that all shipments and orders are processed correctly, communicated to all involved parties, and are completed in a timely manner.

  • Manage all controllable costs to keep operations profitable.
   

  • Communicate daily with management about store operations, staff and guest interactions.

  Front Desk

  After training, must display a working knowledge of policies and emergency procedures so that employee and guest safety will be insured.

  ·       Utilizes the radio/paging communication system used throughout the facility.

  ·       Assists in coordinating registration functions for all guests.

  ·       Daily front desk checklist tasks that include:

           a)      Check in and check out functions

           b)      Guest orientation of the local area and local hiking trails

           c)      Proper telephone service technique

           d)      Informing guests of transportation availability

           e)       Full understanding and utilization of the property management system

          f)       Assisting all guests in any way possible

           g)       Maintaining a limited supply of sundries

           h)      Assisting guest with any of their meeting room needs

           i)     Forwarding guest suggestion or concerns to the proper Manager.

  ·       Performs any and all other duties assigned by management.

  ·       Operating a computer, fax machine, and copy machine.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• High School Diploma.  Bachelor’s Degree or related customer service experience preferred.    
• Clerical skills including typing, filing, office machine operations, cash register operation, maintenance of records, and the ability to undertake multiple tasks simultaneously.
• Computer proficiency with the ability to utilize MS Outlook, Word, and Excel.
• Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve.
• Ability to arrange and coordinate schedules for reservations.    
• Excellent interpersonal, administrative, telephone and other communications skills.

• • Calm, effective, and strategic leadership style.
  • Strong Interpersonal, analytical and communication skills
  • Problem Solving Skills, positive attitude, and creative thinker.
  • Strong Organizational and time management skills
  • Proficient in POS systems. Excel, Word, and Outlook proficiency are a must.
  • Strong Experience in Merchandising in retail environment.

PHYSICAL AND MENTAL REQUIREMENTS

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.  Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. 
• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
• Ability to stand for the entire work day and to climb steps regularly. 
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Constantly communicates and receives verbal communication with other employees in a fast-paced environment.
• Physical presence at the job site is essential to perform job duties. 

EQUIPMENT USED

• Typical office equipment (computers, phone system, fax, copiers, scanners, among others).
• Reservations system.  POS system.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer.  All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

Read more

Maintenance Technician

$25.00 / hour

Stehekin

The Facility Maintenance Technician is responsible for performing routine buildings and grounds maintenance tasks. The successful candidate will have the capability to perform various maintenance tasks including, painting, dry wall repair, concrete forming and finishing. As well as the ability to diagnose and repair kitchen and HVAC equipment. Must hold a valid CDL, Class B.

Job Description:

ESSENTIAL FUNCTIONS  

• Driving Buses
• Safely drive vehicle over specified routes or to specified destinations adhering strictly to time schedules, complying with traffic regulations and state laws to ensure that passengers have a smooth and safe ride. Ensure that passengers follow safety regulations.
• Provide passengers with assistance entering and exiting vehicles and help them with any luggage.
• Assume responsibility for the safety and security of passengers/goods during transport.
• Test vehicle equipment to ensure proper operation before each shift.
• Always maintain cleanliness of bus.
• Painting and staining the interior and exterior of buildings.
• Repairing damage to walls and flooring.
• Various woodworking tasks.
• Ability to form and pour concrete for small slabs and footings.
• Replacing and fixing plumbing fixtures.
• Utilizes Maintenance Management Software to record detailed logs of work performed.
• Carries out weekly preventative maintenance inspections of facility assets.
• Assists resort staff with facility recycling program.
• Occasionally assists with landscaping, mowing, snow removal, and plowing.
• Performs minor repairs and maintenance of kitchen equipment and HVAC equipment.
• Occasionally performs custodial tasks.
• Performs other duties as assigned by the Facility Maintenance Supervisor.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• High School Diploma
•  
• Valid Washington State driver's license with mandated endorsements.
• Valid CDL, Class B
• At least 2 years of facility maintenance or carpentry related     experience.
• Ability to work a flexible schedule including weekends, holidays, overtime.
• Ability to safely use hand and power tools.
• Basic Computer Skills (Excel, Word)
• Ability  to speak, read, write and otherwise communicate in English.
• Class D Driver’s License with insurable driving record, preferred CDL.
• Possess or have the ability to obtain a Special Engineer Boiler License.

PHYSICAL AND MENTAL REQUIREMENTS

•  
• ​ Must have the ability to lift and carry up to 50 pounds frequently and 75 pounds infrequently.
• Must have the ability to engage in a wide variety of physical activities including walking,
  and working on uneven surfaces, climbing ladders and stairs, kneeling, squatting, etc.
• Ability to perform a wide variety of duties at heights from 10-30+ ft. off the ground.
• Ability to perform work in all weather conditions including extremes of heat and cold. 

EQUIPMENT USED

• Hand and power tools.
• Company vehicles including trucks, ATVs, and snowmobiles.
• Skid loaders
• Telehandler
• Commercial cleaning equipment.
• Computer using Microsoft Office.
• Building Automation Systems.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer.  All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

Read more

Bus Driver

$27.00 / hour

Stehekin

The Tour Shuttle Driver takes guests of the hotel to and from the designated locations.  Shuttle drivers are also responsible to help with all concierge needs at the front desk, help carry guest luggage/skis to rooms, snow removal and other needs to help ensure guest. The Tour Shuttle Driver must hold a valid CDL, Class B.  

Job Description:

ESSENTIAL FUNCTIONS

• Safely drive vehicle over specified routes or to specified destinations adhering strictly to time schedules, complying with traffic regulations and state laws to ensure that passengers have a smooth and safe ride. Ensure that passengers follow safety regulations.
• Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
• Assume responsibility for the safety and security of passengers/goods during transport.
• Test vehicle equipment such as lights, brakes, horns, or windshield wipers, to ensure proper operation. Before each shift
• Maintain cleanliness of vehicle at all times
• Fill fuel tank on last run of route each day
• Memorize and effectively deliver provided script describing local facts and answer passengers questions
• Report any vehicle malfunctions or needed repairs/maintenance to management immediately.
• Report all delays and accidents to management. Complete accident reports when necessary.
• Communicate with Lodge as needed – Always respond to radio calls
• Maintain required driving logs and record information.
• Collect all designated fees from EVERY passenger and issue appropriate receipt / ticket and deliver all funds received with corresponding documentation to office at end of shift

QUALIFICATIONS

• Valid Washington State driver's license with mandated endorsements.
• Valid CDL, Class B
• Ability to read and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and coworkers and the ability to speak clearly so that you can be understood by customers and coworkers in English.
• Must be able to work flexible hours: weekends, holidays
• Physical presence at job site and neat clean cut physical appearance

PHYSICAL AND MENTAL REQUIREMENTS

• Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Lifting, carrying, and pushing up to 35 lbs. regularly, 40 lbs. frequently, and more than up to 75 lbs. occasionally.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer.  All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

Read more

Front Desk Retail Lead

$17.50 / hour

Stehekin

The Retail Lead handles all cash handling activities and assists the Manager with daily deposit and reports.  Helps to supervise other Retail and Front Desk Clerks while working as a Retail or Front Desk Clerk.

Job Description:

ESSENTIAL FUNCTIONS

• Responsible for assisting manager in daily cash reporting, including the preparation of daily deposits.
• Serve as mentor to other Cashiers by training, coaching, and assisting them when needed.
• Identify items and corresponding cost of items and tabulate bills quickly and accurately using cash register, calculator, or other price equipment. Issue receipts, refunds, credit, or change due to customers accurately.
• Greet customers with a smile and a friendly attitude; answer all customers’ questions politely; and display excellent customer service in general.
• Maintain cash register and contents within with no discrepancy to register sales figures.
• Maintain clean and orderly cash station area; stock and maintain cash station area with various supplies and products.
• Maintain awareness of safety issues, and report them immediately to your manager.

SKILL AND KNOWLEDGE REQUIREMENTS

• Partial High School education; High School Diploma/G.E.D. preferred. 
• Strong mathematic Skills.
• Excellent sanitation habits.
• Professional appearance.
• Ability to communicate and attend to guests with the highest standard of service.
• Ability to pass cash handling training.
• Problem sensitivity and the ability to recognize when a problem has occurred and communicate it to management. 

PHYSICAL AND MENTAL REQUIREMENTS

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place between the front and back of the house. 
• Bending and reaching arms above shoulder height occasionally.  Lifting, carrying, and pushing up to 10 lbs. regularly, 10-15 lbs. frequently, and up to 25 lbs. occasionally.
• Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas.
• Reading and writing work-related documents in English.  Strong math abilities.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Constantly communicates and receives verbal communication with other employees in fast-paced kitchen.
• Physical attendance in unit to perform duties.
• Ability to stand for the entire work day.   

EQUIPMENT USED

• Knowledge of cash register/computer used in unit.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer.  All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

Read more

Retail Sales Associate

$17.00 / hour

Stehekin

The Retail Sales Associate is responsible for assisting customers in making purchases. The Retail Sales Associate is responsible for merchandising and display, receiving money from and disbursing money to customers, and maintaining a high level of customer service at all times.

Job Description:

ESSENTIAL FUNCTIONS

• Smile and greet customers entering unit; answer customers’ questions, and provide information on company products, promotions, and policies.  Thank each customer.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Issue receipts, refunds, credit, or change due to customers accurately.
• Maintain cash register and contents within.
• Maintain clean and orderly cash station area; stock and maintain sales area with various supplies and products.
• Maintain neatness and cleanliness of the retail operation.
• Turn in cash drawer and sales reconciliation at shifts’ end.
• Assisting with special events.
• Maintain awareness of safety issues, and report them immediately to your manager.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• Partial High School education; High School Diploma/G.E.D. preferred. 
• Mathematic Skills.
• Interest and knowledge in Washington, DC’s landmarks, monuments and memorials preferred.
• Excellent sanitation habits.
• Professional appearance.
• Ability to communicate and attend to guests with the highest standard of service.
• Ability to pass cash handling training.
• Problem sensitivity and the ability to recognize when a problem has occurred and communicate it to management. 

PHYSICAL AND MENTAL REQUIREMENTS

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.  Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. 
• Lifting, carrying, and pushing up to 10 lbs. regularly, 10-15 lbs. frequently, and up to 25 lbs. occasionally.
• Withstanding temperature extremes in indoor/outdoor environments. 
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Constantly communicates and receives verbal communication with other employees in a sometimes fast paced environment.
• Physical attendance in unit to perform duties.
• Ability to stand for the entire work day.    

EQUIPMENT USED

• Knowledge of cash register/computer used in unit.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer.  All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

Read more