Liquid Alaska Tours

Profile Jobs

You will be in charge of leading an adventure tour based around the Mendenhall Glacier Lake with equal time guiding guests on the lake in a large canoe and leading guests around the Mendenhall Glacier Moraine. This is a highly independent position, which requires the ability to guide safely and responsibly with limited supervision. Applicants should be outgoing and comfortable providing our guests with entertaining and informative narration.

Responsibilities:

• Canoe Guiding –  Instruct and lead guests in the use of an 8 or 14 passenger canoe on a glacial lake at our Juneau location.
• Wilderness Guiding – Responsible for providing clients with safety information and for leading clients on a guided hike over varied terrain.
• Driving – Operating 14 passenger van, the ability to tow a trailer is helpful.

Qualifications and Skills:

Essential qualifications:

• Current First Aid and CPR certification
• Clean driving record and ability to drive
• Wilderness First Responder or EMT/W-EMT training.
• Fluency in English
• 21+ years old by first date of employment

Desirable qualifications:

• Mountaineering experience
• Kayak and/or canoe guiding experience
• Cold Water Rescue Training
• Bilingual

Hours: Full Time, April - Spetember, 2024

Location: Juneau, Alaska

We are seeking an experienced professional to assist in managing the daily operations of our rapidly growing tour company based in Juneau, Alaska. Ideal candidates should have a background in the cruise and tourism industry, in addition to supervising and training a workforce. Candidates must have excellent communication skills, organizational skills, strong problem-solving capabilities, and be able to adapt to a flexible work schedule.

Essential qualifications

• 1+ years experience in the cruise or tourism industry
• Proven management experience with a team of 5+ employees
• Clean driving record
• Exceptional customer service etiquette
• Works well under minimal supervision

Desirable qualifications

• Proficiency with assorted office management software
• Bachelor's Degree

Responsibilities

Operations

• Assist the General Manager in oversight of daily tour operations.
• Enforce adherence to safety regulations and hospitality standards
• Manage Social Media Marketing

Administration

• Oversee reservation management system to ensure accuracy
• Manage company equipment inspections, maintenance, and inventory.
• Manage guest and vendor communications
• Assist the General Manager with personnel scheduling

Human Resources

• Plan monthly team outings

Company Culture

• Detail-oriented -- quality and precision-focused
• Outcome-oriented -- results-focused with a strong performance culture
• Stable -- traditional, stable, strong processes
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

You will be in charge of the behind-the-scenes operations for an adventure tour based around the Mendenhall Glacier Lake. This is a highly independent position, which requires the ability to function safely and responsibly with limited supervision. Applicants should be comfortable with varied working hours, manual labor, and towing duties.

Responsibilities

Primary Responsibilities

• Operate 14 Passenger Van and High-Roof Van while towing Trailers up to 50 ft long
• Adherence to safety regulations and hospitality standards at all times
• Maintenance and cleaning of equipment as assigned
• Other duties as assigned

Secondary Responsibilities

• Assist General Manager with monthly inventory and inspection for all company vehicles and tour equipment 
   

Qualifications and Skills

Essential qualifications:

• Clean driving record and ability to drive
• Fluency in English
• 21+ years old by first date of employment

Desirable qualifications:

• High School Diploma or Equivalent