Ticket and Pass Sales Agent
Keystone

Keystone Product Sales and Services is Hiring! Employee Housing Available!

Experience the best of the Rockies - three unbelievable mountains and tons of outdoor adventures.

Seasonal

Ticket and Pass Sales Agent

Keystone
Location:
Colorado
Wages/Pay:
$11.20 / hour
Experience:
No experience required

Pass and Ticket Sales Agent – Full Time

 

Responsibilities include (but are not limited to):

 

  • This position will work in the Season Pass Offices at Keystone Resort
  • Deliver outstanding guest service
  • Understand products offered and pair guests with best product fit
  • Ability to learn, understand and effectively communicate with the guest about multiple product types and can easily adapt to changing pricing and product offerings.
  • Accurately and efficiently process lift, capture guest data, provide access products while engaging the guests. 
  • Make suitable recommendations on products to meet the guests’ needs and the business objectives.
  • Ability to handle high volumes of customer interaction while delivering exceptional service; internal & external.
  • Creating a fun and professional work experience while communicating in a courteous and respectful manner.
  • Professionally assist and follow through with resolution of guest complaints; handle concerns and suggestions.
  • Perform daily sales and closing and be held responsible for your end of day point of sale audit.
  • Work on a computer with a high degree of accuracy and efficient speed.
  • Must be able to interact with guest and work on a computer at the same time.
  • Follow company/department policies and procedures.
  • Participate in resort and departmental trainings and development courses.
  • Willing to cross-train and work in all areas/locations of PSS.
  • Take initiative to perform duties which facilitate operations and maintain cleanliness of your work area while paying attention to detail.
  • Perform other duties as appropriate.

 

Qualifications:

  • High school diploma or equivalent - required.
  • Proficient on Microsoft applications and/or POS software - required.
  • Ability to communicate fluently and effectively in English - required.
  • Typing skills with an emphasis on data collection - required.
  • Ability to answer questions and speak intelligently about all resort products - required.
  • Fun, outgoing personality traits - required.
  • Take timeliness and deliverable tasks seriously - required.
  • Must be able to work alone or with a team - required.
  • Ability to develop a quick rapport with clients - required.
  • Ability to stay calm in busy and stressful situations - required.
  • Prior experience with (resort) POS software - preferred.
  • Experienced and/or conversational in a foreign language - preferred.
  • Previous guest service experience - preferred.
  • Cash handling experience - preferred.

How to Apply

If the job application link does not work, please visit Vailresortscareers.com and search "143051".

Contact Info