Seasonal employment is late May to mid-September for 2019. Timbers our restaurant opens June 1st and the resort fully opens to guests on June 15th. We will schedule employees for late May and early June for orientation, training and set up.
Salmon Falls Resort is managed by Heavlin Management Company, LLC which manages other hotels in Alaska and Arizona. We are an Equal Opportunity Employer with high expectations on service standards. We expect employees to live up to these standards while working and living within our compound. We give full consideration to every application received. We will do as many interviews in person as possible but may also choose to conduct those via telephone and/or SKYPE.
Our All Inclusive Fishing Resort was purpose-built by and for passionate sports fishermen who value first-class fishing experiences paired with personalized services and amenities, all-inclusive Salmon Falls Fishing Resort reinvents the Ketchikan fishing getaway. Guests enjoy exceptional cuisine and handcrafted cocktails, superior fishing excursions (guided and self), freshly updated guest rooms and suites, and what some believe is the ultimate feature -- on-site fish processing to clean, freeze and pack a your catch. Best of all, fishing widows and friends love Salmon Falls, too. You’ll find them shopping along Creek Street, kayaking, hiking, whale-watching or simply gathering around our fire pits with a hot toddy in hand.
Most employees are paid by the hour, and time and one-half is paid for over eight hours per day, 40 hours per week. The normal work week usually ranges from 40 to 54 hours, however we do not guarantee this. There may be times when you will be asked to work more or less than the normal work week, and you will be paid accordingly.
Our master list of Jobs includes:
- Fishing Boat Captains
- Marina workers
- Marina Manager
RESTAURANT & BAR
- Restaurant Servers
- Line Cooks
- Executive Chef
- Kitchen Supervisor
- Front Desk Agents
- Van/Shuttle Drivers
- Rooms Manager
- Facility Maintenance
- Laundry Attendants
Certified fishing guide for all-day chartered fishing. 6 pack Captains license or greater required.View Job Description
Manage all aspects of Food & Beverage production and service for the resort.View Job Description
Maintain cleanliness of kitchen and kitchen equipment (i.e., dishware, utensils, pans, pots, trays, racks, glassware, silverware, etc.).View Job Description
Help with the daily operations of the Marina to include fueling boats, cleaning skiffs, cleaning fish, and packaging of fish. Communicating with guest while on the Dock and keeping a safe environment. May act as a deckhand with larger groups. Clean fish processing area at the end of work day.View Job Description
Handle check-in and check-out of resort guests. Respond to guest requests. Coordinate resort and fishing package reservations. Assist with driving the shuttle.View Job Description
Prepare food for our guests that consistently looks and tastes great.View Job Description
Responsible for the total financial performance of the marina. Direct and supervise entire marina team. Manage and monitor the fishing guest service functions. Develop and coordinate the hotel budget and forecasts. Train, motivate, evaluate performance and initiate disciplinary actions, as needed, in coordination with corporate personnel policies. Provide superior service to all customers in an effort to promote positive customer relations and maintain/increase business. Responds and directs employees to respond to customer needs, including resolving customer related problems. Maintain marina inventory, including: participating in and overseeing stocking and rotation of packaged inventory, organization of displays, maintaining appearance and assisting with month end inventory count. Works with team to monitor proper inventory control, including: monitoring pricing accuracy on invoices. Active involvement towards loss prevention including: training staff about prevention, identification and utilizing appropriate response measures. Oversee general housekeeping and maintenance to provide for safe and efficient operations for customers and employees. Keeps all equipment in good working order; immediately notifying the general manager of any equipment deficiencies or safety concerns. Adhere to company and regulatory safety policies and communicate them to customers and employees.View Job Description
Clear and set dining tables, assist servers with supply and production needs, ensure great dining experience for our guests.View Job Description
Provide exceptional service to our guests while maintaining standards and cleanliness of the restaurant, as well as greeting and seating guests when hostess is busy or not present.View Job Description
Thoroughly clean guestrooms and public areas.View Job Description
Coordinate front desk, housekeeping and shuttle activities of the resort and resolve problems arising from guests' complaints, reservation and room assignment activities, and unusual requests and inquiries by performing the following duties personally or through subordinate supervisors.View Job Description
Salmon Falls Resort has an exciting new position open! We are looking for a full-time year-round Guest Services Coordinator to assist in reservations and sales from our Chandler, Arizona office 8 months of the year and fully participate in reservations and front desk responsibilities in Ketchikan, Alaska for 4 months residing at the resort during the summer seasons. Our GSC ensures guest satisfaction and revenue optimization through reservations, check-in, check-out and the coordination of hotel / resort services and works very closely with the Alaska sales team to build long-term lasting relationships with returning and new guests. The role is ideal for passionate individuals who love to see projects through from start to finish - from reservations to departure!View Job Description
How to Apply
To formally apply for open positions click on the Apply Here button and get started!
Apply Here will take you to our online application system. Once there, please use the SELECT LOCATION button and click on SALMON FALLS RESORT. You will be able to then select the position(s) you are interested in applying for from the drop-down list!