HAP - Fairbanks Transportation

Our jobs

Current Job dates:

Currently recruiting for the season that runs from March 18th, 2025 to September 22nd, 2025.

    Logistics

    Logistics Coordinator

    $16.50 / hour
    Fairbanks

    Responsibilities

    • Oversees the preparation and compilation of all guest documents, including distributing detailed activity reports needed to analyze guest activity.
    • Collaborates with fellow Logistics Coordinator to ensure consistency between guest documents and company reports by assisting with the preparation and organization of guest data.
    • Communicates with other departments regarding detailed guest information and acts as a support liaison. 
    • Oversees the compiling of guest welcome materials and reviews them for accuracy in order to ensure an optimal guest experience.

    Requirements

    • High school completion or equivalent certification.
    • Ability to prioritize work, meet deadlines, and maintain attention to detail, while working in a team or group environment.
    • Ability to communicate clearly, verbally, and written, with customers, employees, and management.
    • Proficiency in the use of computer business applications, with working knowledge of computerized reservation systems.
    • One (1) year of experience in positions involving logistics work or equivalent experience is preferred.
    • Must pass a pre-employment background check. 
    • Minimum age of 18 years is required to reside in company housing, where available.
    • Participates in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. 
    • Participate in HAP’s safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
    • Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
    • Dedicated commitment to a diverse, equitable, and inclusive work environment.
    • Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

    Knowledge, Skills, & Abilities: 

    • Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment. 
    • Ability to work in a fast-paced environment with multiple tasks and external influences. 
    • Ability to work independently with minimal supervision while achieving daily goals. 
    • Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards. 
    • Ability to stand/walk/work on feet for a minimum of 8 hours per day.
    Logistics

    Logistics Clerk

    $16.00 / hour
    Fairbanks

    Responsibilities

    • Performs a variety of entry-level logistical and administrative tasks. 
    • Routinely, provides support to logistics department, maintaining records. 
    • Provides direction, assists with questions and queries. 

    Requirements

    • Ability to prioritize work, meet deadlines, and maintain attention to detail, while working in a team or group environment.
    • Ability to communicate clearly, verbally, and written, with customers, employees, and management.Proficiency in the use of computer business applications.
    • Must pass a pre-employment background check. 
    • Minimum age of 18 years is required to reside in company housing, where available.
    • Participates in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. 
    • Participate in HAP’s safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
    • Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
    • Dedicated commitment to a diverse, equitable and inclusive work environment.
    • Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

    Knowledge, Skills & Abilities:

    • Ability to work in fast-paced environment with multiple tasks and external influences.
    • Ability to work independently with minimal supervision while achieving daily goals.
    • Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
    Transportation

    Driver Safety & Training Instructor

    $25.00 / hour
    Fairbanks

    Responsibilities

    • Communicates and enforces Federal Highway Administration (FHWA) regulations, state and local regulations, and company policies. 
    • Demonstrates driver-guide techniques and maintenance duties. 
    • Conducts behind the wheel training sessions.
    • Evaluates student driver's abilities and training progress and documents student driver's skills progress. 
    • Reports trainees progress to management on a regular basis. 
    • Maintains records in the appropriate logs. 
    • Other duties as assigned. 

    Requirements

    • Must have completed two seasons with HAP Alaska-Yukon, as a Driver Guide operating a motor coach, or if an applicant has held a CDL (Commercial Driver’s License) for at least two years (with passenger endorsement and air brakes) must have completed one season with HAP 
    • Must possess a current, valid, Class B Commercial Driver's License (CDL), with passenger endorsement, and air brakes 
    • Must have a clean driving record that meets company safety standards. Motor Vehicle Report (MVR) is required. 
    • Must be certified as physically qualified through a Department of Transportation (DOT) physical and drug screen. 
    • Company certification as Instructor-Trainer is required.
    • Must have good verbal and written communication skills. 
    • Minimum age of 21 is required. 
    • Must pass a pre-employment background check. 
    • Participates in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. 
    • Participate in HAP’s safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
    • Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
    • Dedicated commitment to a diverse, equitable and inclusive work environment.
    • Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

    Knowledge, Skills, & Abilities:

    • Ability to prioritize work, maintain attention to time constraints, while working in a team or group environment. 
    • You must also have the ability to organize work, meet deadlines, maintain attention to detail and accuracy, supervise trainees.  
    • Ability to work in fast-paced environment with multiple tasks and external influences.  
    • Ability to work independently with minimal supervision while achieving daily goals.  
    • Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.  
    • Ability to stand/walk/work on feet for minimum of 8 hours per day.  
    • Ability to work in varied temperatures outdoors (temps may reach as low as -20 degrees). 
    Transportation

    Driver Guide

    $20.00 / hour
    Fairbanks

    Responsibilities

    • Performs a variety of customer service and driving tasks. 
    • Applies knowledge of Federal Motor Carrier Safety Administration (FMSCA) Regulations through required documents maintained daily. 
    • Welcomes and assists guests with their luggage.
    • Routinely, drives a motorcoach and provides narrated tours. 
    • Performs inspections on vehicles and basic mechanical duties. 
    • Applies knowledge of the area to provide information to passengers. 

    Requirements

    • Current, valid driver's license, with three (3) years of clean driving record that meets company safety standards. Motor Vehicle Report (MVR) will be requested. 
    • Must meet Company's driver eligibility requirements.  
    • Current, valid Commercial Driver's License, Class B with an air brake endorsement is required. (May be obtained through paid Company training course.) 
    • Must be certified as physically qualified through a Department of Transportation (DOT) physical and drug screen. You will also be entered into our random drug testing program. 
    • Minimum age of 21 is required for your CDL. 
    • Must be able to communicate clearly, verbally and in writing, with customers, employees, and management.
    • Must be able to lift 55 lbs/25 kg.
    • Must pass a pre-employment background check.
    • Participates in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. 
    • Participate in HAP’s safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
    • Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
    • Dedicated commitment to a diverse, equitable, and inclusive work environment.
    • Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

    Knowledge, Skills, & Abilities:

    • Ability to safely drive a motorcoach while speaking to passengers, answering questions, and providing narration. 
    •  Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment. 
    • Ability to work in a fast-paced environment with multiple tasks and external influences. 
    •  Ability to work independently with minimal supervision while achieving daily goals. 
    • Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards. 
    • Ability to stand/walk/work on feet for a minimum of 8 hours per day. 
    Transportation

    CDL Shuttle Driver

    $20.00 / hour
    Fairbanks

    Responsibilities

    • Performs a variety of customer service and driving tasks. 
    • Routinely drive a motorcoach between airport and hotel properties.
    • Applies knowledge of Federal Motor Carrier Safety Administration (FMSCA) Regulations through required documents maintained daily. 
    • Welcomes and assists guests with their luggage.
    • Performs inspections on vehicles and basic mechanical duties. 
    • Applies knowledge of the area to provide information to passengers.

    Requirements

    • Current, valid driver's license, with three (3) years of clean driving record that meets company safety standards. Motor Vehicle Report (MVR) will be requested. 
    • Must meet Company's driver eligibility requirements.  
    • Current, valid Commercial Driver's License, Class B with an air brake endorsement is required. (May be obtained through paid Company training course.) 
    • Must be certified as physically qualified through a Department of Transportation (DOT) physical and drug screen. You will also be entered into our random drug testing program.  
    • Minimum age of 21 is required for your CDL. 
    • Must be able to communicate clearly, verbally and in writing, with customers, employees, and management.
    • Must be able to lift 55 lbs/25 kg.
    • Must pass a pre-employment background check. 
    • Participates in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. 
    • Participate in HAP’s safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
    • Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
    • Dedicated commitment to a diverse, equitable, and inclusive work environment.
    • Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

    Knowledge, Skills, & Abilities:

    • Ability to safely drive a motorcoach while speaking to passengers, answering questions, and providing narration. 
    • Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment. 
    • Ability to work in a fast-paced environment with multiple tasks and external influences. 
    • Ability to work independently with minimal supervision while achieving daily goals. 
    • Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards. 
    • Ability to stand/walk/work on feet for a minimum of 8 hours per day.
    Maintenance

    Fleet Maintenance Technician

    $25.00 / hour
    Fairbanks

    Responsibilities

    • Performs a variety of maintenance tasks on motorcoaches and service vehicles.
    • Routinely, performs preventive and repair maintenance.
    • Maintains maintenance facilities and areas according to established company standards.
    • Performs equipment inspections, determines appropriate action, and performs work.

    Requirements

    • Level of knowledge in motorcoach and over the road vehicle maintenance, equivalent to that which would be acquired through the completion of an Associate's degree or completion of technical training or certification.
    • Proficiency in the use of computer business applications, with working knowledge of computerized maintenance inventory or purchasing systems.
    • Two years of experience in positions involving motorcoach maintenance.
    • Current, valid driver's license, with three (3) years clean driving record. Motor Vehicle Report (MVR) will be requested.
    • Must meet Company's clean driver eligibility requirements. 
    • Current, valid Commercial Driver's License, Class B with an air brake endorsement is preferred. (May be obtained through Company training course.)
    • CFC and brake inspector certification is preferred.
    • Must pass a pre-employment drug screening and will be a part of our random drug testing program.
    • Must pass a pre-employment background check. 
    • Minimum age of 18 years required to reside in company housing, where available.
    • Participates in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. 
    • Participate in HAP’s safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
    • Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
    • Dedicated commitment to a diverse, equitable and inclusive work environment.
    • Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

    Knowledge, Skills, & Abilities: 

    • Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment. 
    • Ability to work in a fast-paced environment with multiple tasks and external influences. 
    • Ability to work independently with minimal supervision while achieving daily goals. 
    • Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards. 
    • Ability to stand/walk/work on feet for minimum of 8 hours per day.
    Transportation

    Transportation Supervisor

    $18.50 / hour
    Fairbanks

    Responsibilities

    • Supervises transportation services team and activities.
    • Performs driver and dispatch duties.
    • Assists with scheduling, transportation services activities, and operations.
    • Monitor radio and telephones to assist drivers and assign tasks as needed.
    • Routinely applies knowledge of operations, company products, and customer services to assist staff with routine questions.
    • Performs incident investigation and reporting.
    • Carries out management responsibilities in accordance with the Company’s policies, objectives, and applicable government laws and regulations.
    • Other duties as assigned.

    Requirements

    • Proficiency in the use of computer business applications.
    • Some experience in positions involving operations, dispatch, or training is preferred. 
    • Motor coach driving experience is required.
    • Current, valid driver's license, with three (3) years of clean driving record. Motor Vehicle Report (MVR) will be requested. Must meet Company's clean driver eligibility requirements.
    • Current, valid Commercial Driver's License, Class B with an air brake endorsement is required. (May be obtained through Company training course.)
    • Must be certified as physically qualified through a Department of Transportation (DOT) physical and drug screen.
    • Minimum age of 21 is required.
    • Must pass a pre-employment background check. 
    • Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
    • Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

    Knowledge, Skills, & Abilities: 

    • Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment. 
    • Ability to work in a fast-paced environment with multiple tasks and external influences. 
    • Ability to work independently with minimal supervision while achieving daily goals. 
    • Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards. 
    • Ability to stand/walk/work on feet for a minimum of 8 hours per day.
    Guest Services

    Guest Service Supervisor

    $21.00 / hour
    Fairbanks

    Responsibilities

    • Supervise, train, and give regular performance guidance to reporting staff. 
    • Provide excellent customer service and analyze guest situations, investigate problems, and determine solutions within company policies, procedures, and guidelines.  
    • Routinely coordinates passenger activities and services.  
    • Process daily sales and oversee accounting procedures as they relate to the guest service desk.
    • Communicates and coordinates with multiple departments in a friendly and professional manner to process requests and accommodations.  
    • Answer and re-direct telephone calls as needed; greet and interact with guests at the desk or designated areas. 
    • Maintain records, reports, logs, and files in accordance with company policies, procedures, and guidelines.
    • Keep work areas organized, clean, and sanitized.
    • Participates in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. 
    • Participate in HAP’s safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.

    Requirements

    • Proficiency in the use of computer business applications, with working knowledge of computerized point of sales (POS) systems.
    • Proficiency in the use of computer business applications.
    • Three (3) years of experience in positions involving customer service operations preferred. 
    • Current, valid driver's license, with clean driving record. Motor Vehicle Report (MVR) will be requested.
    • Must meet Company's clean driver eligibility requirements. 
    • Must be able to lift 50 lbs/25 kg.
    • Must pass a pre-employment background check. 
    • Minimum age of 18 years required to reside in company housing, where available.
    • Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
    • Dedicated commitment to a diverse, equitable and inclusive work environment.
    • Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

    Knowledge, Skills, & Abilities: 

    • Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment. 
    • Ability to work in a fast-paced environment with multiple tasks and external influences. 
    • Ability to work independently with minimal supervision while achieving daily goals. 
    • Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards. 
    • Ability to stand/walk/work on feet for minimum of 8 hours per day.
    Maintenance

    Fleet Detail Supervisor

    $20.00 / hour
    Fairbanks

    Responsibilities

    • Supervises the team of fleet detailers, the fleet cleaning operations and activities. 
    • Coordinates vehicle cleaning and re-fueling with dispatch.  
    • Routinely, oversees scheduling of cleaning and re-fueling fleet vehicles.

    Requirements

    • Previous experience involving vehicle or automotive detailing is normally preferred for this job.  
    • Prior supervisory experience is required.  
    • Must pass a pre-employment background check. 
    • Current, valid driver’s license, with a driving record that meets company’s clean driver eligibility requirements. Motor Vehicle Report (MVR) will be requested. 
    • Must be 18 years older to hold this position. 
    • Participates in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. 
    • Participate in HAP’s safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
    • Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
    • Dedicated commitment to a diverse, equitable and inclusive work environment.
    • Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

    Knowledge, Skills, & Abilities: 

    • Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment. 
    • Ability to work in a fast-paced environment with multiple tasks and external influences. 
    • Ability to work independently with minimal supervision while achieving daily goals. 
    • Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards. 
    • Ability to stand/walk/work on feet for minimum of 8 hours per day.
    Administration

    Admin Supervisor

    $19.50 / hour
    Fairbanks

    Responsibilities

    • Performs a variety of moderately complex clerical and basic bookkeeping or accounting tasks.
    • Routinely processes data, documents and correspondence and verifies information against reports.
    • Processes payroll information and data.
    • Researches discrepancies and reports on findings.
    • Answers telephones.
    • Processes mail, faxes, and deliveries.
    • Carries out supervisory responsibilities in accordance with the Company's policies, objectives and applicable government laws and regulations.

    Requirements

    • Must pass a pre-employment background check. 
    • Minimum age of 18 years required to reside in company housing, where available.
    • Participates in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. 
    • Participate in HAP’s safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
    • Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
    • Dedicated commitment to a diverse, equitable and inclusive work environment.
    • Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

    Knowledge, Skills, & Abilities: 

    • Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment. 
    • Ability to work in a fast-paced environment with multiple tasks and external influences. 
    • Ability to work independently with minimal supervision while achieving daily goals. 
    • Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards. 
    • Ability to stand/walk/work on feet for minimum of 8 hours per day
    Maintenance

    Shop Assistant

    $22.00 / hour
    Fairbanks

    Responsibilities

    • Cleans and maintains maintenance facilities and areas according to established company standards.
    • Works under close supervision to support maintenance staff with maintenance operations. 
    • Assist mechanics with various maintenance duties.
    • Perform duties to assist maintenance staff with facility maintenance. 
    • Gather parts and supplies as needed by the maintenance staff.   
    • Applies federal, state, and Company regulations, policies, and procedures.
    • Perform duties to assist with shipping and receiving as needed. 
    • Performs maintenance duties required by departmental supervision.
    • Assist with shipping and receiving as needed. 

    Requirements

    • This job normally requires some experience in positions involving maintenance. 
    • Current, valid driver's license, with three (3) years clean driving record. Motor Vehicle Report (MVR) will be requested.
    • Must meet Company's clean driver eligibility requirements. 
    • Must be 18 years or older to hold this position. 
    • Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
    • Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

    Knowledge, Skills, & Abilities: 

    • Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment. 
    • Ability to work in a fast-paced environment with multiple tasks and external influences. 
    • Ability to work independently with minimal supervision while achieving daily goals. 
    • Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards. 
    • Ability to stand/walk/work on feet for minimum of 8 hours per day.
    Guest Services

    Luggage Handler

    $17.00 / hour
    Fairbanks

    Responsibilities

    • Routinely loads and unloads luggage from trucks, motorcoaches, and luggage vans at our various properties and the airport. 
    • Organize, sort, tally, tag, and label guest luggage daily. 
    • Assists with misplaced and damaged luggage. 
    • Communicates frequently with supervisors and other team members via radio for updates, requests, or concerns. 
    • Participates in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. 
    • Participate in HAP’s safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.

    Requirements

    • Must pass a pre-employment background check. 
    • Must be able to lift 50 – 75 pounds regularly, sometimes above head level. 
    • Minimum age of 18 years required to reside in company housing, where available.
    • Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
    • Dedicated commitment to a diverse, equitable and inclusive work environment.
    • Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

    Knowledge, Skills & Abilities: 

    • Ability to prioritize work, meet deadlines, maintain an attention to detail and accuracy, while working in a team or group environment. 
    • Ability to work in a fast-paced environment with multiple tasks and external influences. 
    • Ability to work independently with minimal supervision while achieving daily goals. 
    • Ability to communicate clearly with customers, employees, and management.
    • Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards. 
    • Ability to stand/walk/work on feet for minimum of 8 hours per day.
    • Ability to lift 50 – 75 pounds regularly, sometimes above head level. 
    Transportation & Maintenance

    Fleet Detailer

    $17.00 / hour
    Fairbanks

    Responsibilities

    • Performs a variety of entry-level vehicle maintenance tasks. 
    • Routinely, cleans and re-fuels fleet vehicles.

    Requirements

    • Must pass a pre-employment drug screening and will be a part of our random drug testing program.
    • Must pass a pre-employment background check. 
    • Minimum age of 18 years is required to reside in company housing, where available.
    • Participates in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. 
    • Participate in HAP’s safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
    • Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
    • Dedicated commitment to a diverse, equitable, and inclusive work environment.
    • Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

    Knowledge, Skills, & Abilities: 

    • Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment. 
    • Ability to work in a fast-paced environment with multiple tasks and external influences. 
    • Ability to work independently with minimal supervision while achieving daily goals. 
    • Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards. 
    • Ability to stand/walk/work on feet for a minimum of 8 hours per day.
    Guest Services

    Luggage Van Driver

    $18.00 / hour
    Fairbanks

    Responsibilities

    • Performs a variety of luggage handling and driving tasks.
    • Routinely drives a 15-passenger van; applies knowledge of the area to drive employees to a pre-determined location. 
    • Routinely loads and unloads luggage from trucks, motorcoaches, and luggage vans at our various properties and the airport.
    • Organize, sort, tally, tag, and label guest luggage daily. 
    • Assists with misplaced and damaged luggage. 
    • Performs basic mechanical duties.
    • Communicates frequently with supervisors and other team members via radio for updates, requests, or concerns. 
    • Participates in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. 
    • Participate in HAP’s safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.

    Requirements

    • Must pass a pre-employment background check. 
    • Current valid driver’s license with clean driving record.  (Motor Vehicle Report (MVR) will be requested). 
    • Must meet Company’s clean driver eligibility requirements. 
    • Minimum age of 18 is required. 
    • Must be able to lift 50 – 75 pounds regularly, sometimes above head level. 
    • Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
    • Dedicated commitment to a diverse, equitable and inclusive work environment.
    • Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

    Knowledge, Skills, & Abilities: 

    • Ability to prioritize work, meet deadlines, maintain an attention to detail and accuracy, while working in a team or group environment. 
    • Ability to work in a fast-paced environment with multiple tasks and external influences. 
    • Ability to work independently with minimal supervision while achieving daily goals. 
    • Ability to lift 50 – 75 pounds regularly, sometimes above head level.
    • Ability to communicate clearly with customers, employees, and management.
    • Ability to stand/walk/work on feet for minimum of 8 hours per day.
    • Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards. 
    Transportation & Guest Services

    Luggage Truck Driver

    $23.00 / hour
    Fairbanks

    Responsibilities

    • Ability to safely drive a truck, while working in a team or group environment. 
    • Routinely drives a truck; loads, and unloads luggage, picks-up and delivers luggage at our various properties and the airport.
    • Loads and unloads luggage from trucks, vans, and motorcoaches. 
    • Organize, sort, tally, tag, and label guest luggage daily. 
    • Communicates frequently with supervisors and other team members via radio for updates, requests, or concerns. 
    • Performs basic mechanical duties.  
    • Participates in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. 
    • Participate in HAP’s safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.

    Requirements

    • Minimum age of 21 is required. 
    • One year of experience in positions involving driving and luggage handling preferred. 
    • Current, valid driver's license, with three (3) years clean driving record is required. (A Motor Vehicle Report (MVR) will be requested). 
    • Current, valid class B, CDL with airbrake endorsement, is required (may be obtained through Company training course). 
    • Must be certified as physically qualified through a Department of Transportation (DOT) physical and drug screen.
    • Must be able to lift 50 – 75 pounds regularly, sometimes above head level. 
    • Must pass a pre-employment background check. 
    • Must meet company’s clean driver eligibility requirements. 
    • Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
    • Dedicated commitment to a diverse, equitable and inclusive work environment.
    • Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

    Knowledge, Skills, & Abilities: 

    • Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment. 
    • Ability to work in a fast-paced environment with multiple tasks and external influences. 
    • Ability to work independently with minimal supervision while achieving daily goals. 
    • Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards. 
    • Ability to communicate clearly with customers, employees, and management.
    • Ability to stand/walk/work on feet for minimum of 8 hours per day
    • Ability to lift 50 – 75 pounds regularly, sometimes above head level. 
    Administration

    Reservations Agent

    $16.00 / hour
    Fairbanks

    Responsibilities

    • Performs a variety of intermediate clerical and general office tasks. 
    • Routinely, processes data, documents, and correspondence. 
    • Uses a computer to enter and retrieve information. 
    • Answers phones. 
    • Processes mail, faxes, and deliveries.

    Requirements

    • Proficiency in computer business applications, with working knowledge of word processing programs, computerized accounting or data entry systems, and spreadsheet applications. 
    • One year of experience in positions involving clerical assignments. 
    • Minimum age of 18 is required. 
    • A current, valid Alaska driver's license, with a clean driving record, may be required. 
    • Must pass a pre-employment background check that could include a credit check. 
    • Minimum age of 18 years is required to reside in company housing, where available.
    • Participates in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. 
    • Participate in HAP’s safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
    • Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
    • Dedicated commitment to a diverse, equitable and inclusive work environment.
    • Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

    Knowledge, Skills & Abilities:

    • Ability to prioritize work, and maintain attention to time constraints, while working in a team or group environment.
    • Ability to work in a fast-paced environment with multiple tasks and external influences.
    • Ability to work independently with minimal supervision while achieving daily goals.
    • Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
    • Ability to stand/walk/work on feet for a minimum of 8 hours per day.
    Guest Services

    Guest Service Agent

    $17.00 / hour
    Fairbanks

    Responsibilities

    • Performs a variety of moderately difficult customer service tasks.  
    • Applies knowledge of Company products, services, and policies to evaluate customers' needs, provide information, and resolve complaints.  
    • Design and conduct presentations for guests.  
    • Coordinate guest amenity requests, reservations, and special requests.  
    • Assist customers, employees, and management and responds to queries. 

    Requirements

    • One year of experience in positions involving customer service.  
    • Proficiency in the use of computer business applications, with working knowledge of computerized reservation systems.  
    • Must pass a pre-employment background check. 
    • Minimum age of 18 years is required to reside in company housing, where available.
    • Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
    • Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

    Knowledge, Skills & Abilities:

    • Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment. 
    • Ability to work in a fast-paced environment with multiple tasks and external influences. 
    • Ability to work independently with minimal supervision while achieving daily goals. 
    • Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards. 
    • Ability to stand/walk/work on feet for a minimum of 8 hours per day.

How to Apply

Are you ready for the adventure of a lifetime?  Follow this link and apply today!

Apply Now

Contact Info

eNEWSLETTER SIGNUP

Make your day a little cooler with a weekly dose of inspiration.
Get the latest updates and the newest job postings right in your inbox.

About CoolWorks

At CoolWorks, we believe that life is made of moments, and the best moments are when we feel connected to something bigger than ourselves. Connection sparks joy, and connecting with our community bring us immense joy. We’re enlivened and compelled to spread the word about jobs in great places, because they’ve changed our lives! More About CoolWorks

Need Help?

Check out our Help Center for FAQ's and helpful articles on how to use CoolWorks. For more in-depth information on how to navigate the world of Jobs in Great Places®, whether you're a Job Seeker or an Employer, visit our Resources page.

Get Connected