Maintenance

Maintenance Technician I

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Job Title: Maintenance Technician 1
Reports To: Maintenance Manager/Maintenance Asst. Mgr 
Department: Maintenance 
FLSA Status: Hourly/Non-Exempt 
Supervises: None 
Overview: Responsible for the daily maintenance and repair of lodge property and equipment while maintaining a safe environment for guests and associates. 

Responsibilities 

  • All associates must provide excellent customer service to our guests 

  • Associates must treat each other with courtesy and respect 

  • While working associates must follow all company policies and procedures 

  • Associates must obey all state and federal laws 

  • Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates 

  • It is imperative to be on time and ready for work at the start of the assigned shift 

Duties 

  • Perform standard daily lodge and hotel usage and safety checks 

  • Respond to maintenance requests 

  • Assist with maintenance projects 

  • Communicate daily with front desk and respond to immediate needs 

  • Practice the safe use and handling of all tools and equipment 

  • Follow all safety guidelines and precautions 

  • Ensure grounds and landscaping areas are well kept at all times 

  • Work closely with all lodge and hotel departments to provide excellent customer service 

  • Other duties as assigned 

Requirements 

  • Prior maintenance and construction experience 

  • Ability to use various hand and power tools safely 

  • Should have a basic understanding of electrical, plumbing, and carpentry concepts 

  • HVAC experience, mechanical aptitude, and troubleshooting abilities would be helpful 

  • The ability to work independently as well as part of  a team, with various personalities and cultures, and with a positive attitude 

  • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision 

  • Self-motivated, detail oriented, and a positive customer service attitude 

  • Possess time management skills with the ability to multi-task and work efficiently under pressure 

  • Ability to communicate effectively with coworkers and guests 

  • Ability to stand 8 hours 

  • Work approximately 40-48 hours per week 

  • Willing to work long hours, various shifts, split shifts, and on holidays and weekends 

  • Able to make sound judgments and anticipate problems 

  • Must  be knowledgeable and work safely with cleaning chemicals and techniques, Able to receive training in bio-hazard material clean-up 

  • Ability to grasp, bend, and stoop, push or pull heavy loads weighing up to seventy five  lbs., and lift and/or carry or otherwise move packages, and boxes weight up to 50 lbs with or without reasonable accommodation 

  • Able to climb stairs and ladder 

  • CPR and/or First Aid training desirable 

Uniform 

  • Shirts and nametag will be provided   

  • Associate needs to provide black pants (not athletic pants), black closed-toe non-slip shoes, black socks, and a black belt 

  • Associate is responsible to wash and iron the uniform 

  • Associate must look sharp and be clean upon arrival to shift