Busser - Alpenglow

Job Title: Busser 
Reports To: Restaurant Manager 
Department: F&B 
FLSA Status:  Hourly/Non-Exempt 
Supervises: None 

Overview:  Serve restaurant guests bread, water and butter upon their arrival, and provide refills as needed. Remove used tableware between courses; clear and reset tables between seatings 

Responsibilities 

• All associates must provide excellent customer service to our guests 
• Associates must treat each other with courtesy and respect 
• While working associates must follow all company policies and procedures 
• Associates must obey all state and federal laws 
• Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates 
• It is imperative to be on time and ready for work at the start of the assigned shift 

Duties 

• Obtain service area assignments at the beginning of each shift. 
• Promptly greet guests as they are seated and bring bread, butter, and water to the table. 
• Remove used tableware between courses and provide tableware for the next course. 
• Clear tables after guests leave tables. 
• Take soiled tableware to dish room and unload, sort, and stack silverware, dishes, glassware, etc. in designated areas in the soiled dish drop off area. 
• Between seatings promptly clean table tops, chairs, and booths. Check floor and clean as required. Reset and arrange tabletop. 
• Respond appropriately to guest requests. Communicate guest requests to the server as needed. 
• Communicate with server and hostess to assure efficient seating, table utilization, and customer service. 
• Assist server as needed with food delivery, especially with large parties and during peak periods. 
• Thank guests as they are leaving 
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the Restaurant Manager 
• Other  duties as assigned 

Requirements 

• Have working knowledge of the predominant language(s) of our guests. 
• Be able to lift, reach, bend and stoop with or without reasonable accommodatio 
• Be able to work in a standing position for long periods of time (up to 5 hours). 
• Must complete food safety training as required. 
• Associate must be able to follow standard operating procedures and maintain a safe work environment. 

Uniform 

• Shirts and nametag will be provided 
• Associate needs to provide black pants (not jeans), black socks, black non-slip closed toe shoes and a black belt 
• Associate is responsible to wash and iron the uniform 
• Associate must look sharp and  be clean upon arrival to shift