Urgently Hiring: Guest Service Roles - Align guest experiences with the ADVENTURES they seek!
Impossible to have a bad day in the RMNP looking out at the largest natural lake in Colorado!
- Grand Lake, Colorado
- $15.00 - $17.00 / hour
- Some experience required
- Start Date:
- Starts immediately!
Overview: Come experience the Rocky Mountain National Park as it was meant to be experienced! Grand Lake Lodge is looking for full-time, seasonal employees.
Season: ASAP through end of season (Early October - dependent on weather).
Compensation: Competitive Hourly Wage, Monthly Bonus Plan, Dorm-Style Housing, 3 Meals/Day Meals, Restaurant and Lodging Discount (50%), Retail Discount (25%), Employee Assistance Program
Guest Service Agent: The Guest Service Agent is the face of the Grand Lake Lodge! They are responsible for welcoming guests, communicating guest requests, creating reservations over phone and in person, providing local area activity and dining recommendations, and checking guests out of the hotel with a level of service that meets or exceeds guest expectations. The GSR is also responsible for keeping the lobby area clean and welcoming.
Retail Associate: The Retail Associate is responsible for interacting with customers: assisting in finding items, explaining items, offering suggestions, and completing payment. Working and restocking on the store floor, they are in constant contact with their customers and staff. They are responsible for ensuring great customer service as well as monitoring the financial performance of the store.
Events Coordinator: The Events Coordinator is responsible for ensuring that all Grand Lake Lodge events are executed successfully. Coordinators assist in creating BEOs, communicating needs to other departments, keeping inventory of supplies, cleaning and setting up events spaces according to pre-determined floorplan, responding to client requests during events, and other various tasks the Sales Manager assigns. Coordinators also assist at the top of the sales funnel, responding to initial inquiries as they come in and leading tours of the property.