Reservations Staff
Glacier Raft Company

Glacier Outdoor Center

Raft Co and Lodging Reservationist - Housing is FREE! Spend now through end of October in Glacier!

Glacier National Park

Seasonal

Reservations Staff

Glacier Raft Company
Location:
West Glacier, Montana
Wages/Pay:
$12.50 - $15.00 / hour + tips
Experience:
No experience required
Start Date:
Starts immediately!

Primary Job Description

The Reservationist is responsible for being knowledgeable about Glacier Raft Company trips, cabins and area information. Primary responsibilities include helping check in guest for fishing and overnight trips, as well as cabins and wedding guest, assist with answering phone calls, taking reservations via phone or in person, collecting payments for reservations, and answering emails in a timely manner. 

Primary Responsibilities

  • Learn all of Glacier Raft Company’s products and services
  • Check off opening/closing list as you get tasks finished
  • Answer Phones
  • Listen to voicemails
  • Respond to all emails for the company
  • Answer Chat messages in a timely manner
  • Book reservations (over the phone or in person), answer questions, reschedule/cancel trips
  • Check in daily fishing trips, overnights, cabins, weddings, and self-guides
  • Helping guest with local area information
  • Print off cabin/room/hostel check in’s, pair with maps, make keycodes
  • Constant communication with Lead Guides, Downtown staff, Housekeeping, and Kitchen
  • Call all missing digital waiver guest for the following day
  • Enter all paper waiver emails in excel spreadsheet for e-newsletter
  • Update cabin boards (Occupied, Ready to clean, or Clean)
  • Print off daily fishing, shuttle, self-guide, overnight trips for following day
  • Take payments/overdue payments for reservations
  • Communicate with partner companies on package trips
  • Book all Booking and Expedia bookings into Adventure Res that come through Email, make sure to close/open cabins & rooms so we don’t get over bookings
  • Respond to all Booking and Expedia reviews
  • Update Multiday board and Spreadsheet
  • Set up and coordinate large group trips and special events

Housing is FREE

Dates: Immediate until end of October

How to Apply

Contact Info