Experience Alaska Tours
Job List

Jobs in the Spotlight


Our Jobs

We're looking for enthusiastic staff members from mid-April to October 5, 2019.  
Our staff training will be held in April. Thanks for checking out Experience Alaska Tours! 

The following is a list of the positions available with Experience Alaska Tours:

  • Dock Representatives

    Shore Excursions
    Ketchikan, Alaska

    Apply Now

    Duties include but are not limited to:

    • Must present a professional and friendly attitude at all times on duty. Answer an infinite variety of questions about Experience Alaska Tours, Ketchikan, and Southeast Alaska.
    • Company liaison to shore excursion staff, assisting with sales and logistics. This includes working with bus companies and ship staff to insure that the passenger’s special needs are met.
    • Direct and assist passenger movement between cruise ships and tour busses.
    • Collect all tickets/vouchers as the passengers’ board motor coaches.
    • Effectively communicate with other Experience Alaska Tour employees via cell phone.
    • Conduct settlement transactions with cruise line representatives. These settlements must be turned in every day at the end of your shift.
    • Assist with the distribution of promotional tour materials (brochures/rack cards).
    • Maintain periodic reports of passenger counts and daily sales.
    • Transport guests if needed in company van.
    • Communicate professionally with ship staff regarding final counts and last minute details.
    • Be flexible and react to all situations in a positive and constructive manner.  
    • Work with drivers to assist passengers in the boarding process and brief passengers about their excursion details.
    • Complete all related paperwork after each departure in an accurate, timely and consistent manner.
    • Other duties as needed, or assigned by a manager.
    View Job Description
  • George Inlet - Gift Shop Associate

    George Inlet Lodge
    Ketchikan, Alaska

    Apply Now

    Duties include but are not limited to:

    • Arrive on time for scheduled work hours. Wear full uniform as required by tour. Long hair should be pulled into a ponytail. No visual body piercing accessories allowed during work schedule other than earrings. No tattoos visible.
    • Maintain a friendly and professional appearance and attitude when at work.
    • Learn and operate the POS (point of sale software) as requested by management
    • Keep merchandise well stocked, includes pricing, folding and display
    • Check and clean store and entryway for cleanliness
    • With management's input, generate and track purchase orders as needed
    • Request days off a minimum of two weeks in advance.
    • Complete paperwork as required including check sheets and daily close out
    • Check with General Manager for additional tasks before leaving work.
    • Assist dining room staff when possible
    • Take phone/radio messages and relay them to the appropriate parties
    • Other duties as requested by Lodge Manager
    View Job Description
  • George Inlet - Kitchen Staff

    George Inlet Lodge
    Ketchikan, Alaska

    Apply Now

    Duties include but are not limited to:

    • Come to work in EAT uniform as required and promptly as scheduled
    • Assist in all functions of the kitchen or cooking area including washing dishes/equipment, cleaning kitchen areas, preparing food. 
    • Properly disposing of trash.
    • Maintain a friendly and bright atmosphere for co-workers.
    • Ensure the safety and housekeeping of the kitchen areas
    • Assist with dining room turns when needed.
    • Assist with food deliveries when needed. 
    • Other duties as assigned by Lodge Manager.
    View Job Description
  • George Inlet - Narrator

    George Inlet Lodge
    Ketchikan, Alaska

    Apply Now

    Duties include but are not limited to:

    • Narrator training and developing task list with other narrators.
    • Maintaining supply of engine oil, fuel additives and oil filters for vessels
    • Inspecting and assuring safety and housekeeping of the docks and grounds
    • Coming to work in EAT uniform as required and promptly as scheduled
    • Assisting guests during loading and unloading of the vessel for safety
    • Greeting guests and assisting with their transfer safely onto the boats
    • Making sure guests are prepared with ponchos.
    • Maintaining radio contact with other key staff to promote tour excellence
    • Providing a professionally narrated tour utilizing EAT script provided. Must pass training with EAT experienced staff to handle tour independently.
    • Pursuing and maintaining first aid and CPR certificates.
    • Pass drug screening test required by Coast Guard Regulations for Drug and Alcohol Safety. Random drug testing will occur. 
    • Maintain a friendly and bright atmosphere for all guests.
    • Assist with dining room turns when needed.
    • Assist kitchen with food deliveries when needed. 
    • Other duties as assigned by EAT management and/or supervisor.
    View Job Description
  • George Inlet - Tour Expeditor

    George Inlet Lodge
    Ketchikan, Alaska

    Apply Now

    Duties include but are not limited to:

    • Inspect and assure the safety and housekeeping of the docks and grounds
    • Come to work in EAT uniform as required and promptly as scheduled
    • Assist guests during loading and unloading of busses, van, and vessels for safety
    • Meet floatplanes, great guests and assist with loading and unloading of planes
    • Greet guests and assisting with their transfer safely onto the boats
    • Maintain radio contact with other key staff to promote tour excellence
    • Pass drug screening test required by Coast Guard Regulations for Drug and Alcohol Safety. Random drug testing will occur.  
    • Maintain a friendly and bright atmosphere for all guests.
    • Assist with dining room turns when needed.
    • Assist kitchen with food deliveries when needed. 
    • Other duties as assigned by Lodge Manager.
    View Job Description
  • George Inlet - Wait Staff

    George Inlet Lodge
    Ketchikan, Alaska

    Apply Now

    Duties include but are not limited to:

    • Arrive on time for scheduled work hours.
    • Wear full uniform as required by the tour. Long hair should be pulled into a ponytail.  No visual body piercing accessories allowed during work schedule other than earrings. No tattoos visible.
    • Clean and set dining room.
    • Work with kitchen staff to facilitate plating and delivery of food. Prep work as needed  plating desserts and salads etc.
    • Assist with dishwashing when needed.
    • Maintain a friendly and professional appearance and attitude when at work.
    • Learn dining room script (5 minute orientation for guests), to demonstrate how to crack crab.
    • Serve beverages and crab meal to guests in a friendly and professional manner.
    • Must be 21 years of age to serve alcohol.
    • Vacuum dining rooms as a part of daily cleaning.
    • Assist as needed with laundry for linens used in dining room, folding and restocking.
    • Assist in rolling silverware as needed.
    • Assist with gift shop activities as needed.
    • Check, stock and clean restrooms
    • Check and clean entryway for cleanliness.
    • Complete paperwork as required for any check lists.
    • Check with for additional tasks before leaving work.
    • Other duties as requested by Lodge Manager.
    View Job Description
  • Hovercraft - Narrator

    Hovercraft
    Ketchikan, Alaska

    Apply Now

    Duties include but are not limited to:

    • Coming to work in EAT uniform as required and promptly as scheduled
    • Greeting guests and assisting with their transfer safely onto the hovercrafts 
    • Assisting pilots with recording or maintaining supply of engine oil, fuel additives and oil filters for vessels
    • Inspecting and assuring safety and housekeeping of the hovercrafts
    • Maintaining radio or cellphone contact with other key dock staff to promote tour excellence
    • Providing a professionally narrated tour utilizing EAT script provided. Must pass training with EAT experienced staff to handle tour independently.
    • Pursuing and maintaining first aid and CPR certificates.
    • Pass drug screening test required by Coast Guard Regulations for Drug and Alcohol Safety. Random drug testing will occur. 
    • Maintain a friendly and bright atmosphere for all guests.
    • Other duties as assigned by EAT management and/or supervisor.
    View Job Description
  • Silverking - Kitchen Staff

    Silverking Lodge
    Ketchikan, Alaska

    Apply Now

    Duties include but are not limited to:

    • Come to work in EAT uniform as required and promptly as scheduled
    • Assist in all functions of the kitchen or cooking area including washing dishes/equipment, cleaning kitchen areas, preparing food. 
    • Properly disposing of trash.
    • Maintain a friendly and bright atmosphere for co-workers.
    • Ensure the safety and housekeeping of the kitchen areas
    • Turn tables before next group of guests arrive.
    • Assist with food deliveries and inventory when needed. 
    • Other duties as assigned by Silverking Kitchen Manager or Tour Manager.
    View Job Description
  • Silverking - Narrator

    Silverking Lodge
    Ketchikan, Alaska

    Apply Now

    Duties include but are not limited to:

    • Narrator training and developing task list with other narrators.
    • Maintaining supply of engine oil, fuel additives and oil filters for vessels
    • Inspecting and assuring safety and housekeeping of the docks and grounds
    • Coming to work in EAT uniform as required and promptly as scheduled
    • Assisting guests during loading and unloading of the vessel for safety
    • Greeting guests and assisting with their transfer safely onto the boats
    • Making sure guests are prepared with ponchos.
    • Maintaining radio contact with other key staff to promote tour excellence
    • Providing a professionally narrated tour utilizing EAT script provided. Must pass training with EAT experienced staff to handle tour independently.
    • Pursuing and maintaining first aid and CPR certificates.
    • Pass drug screening test required by Coast Guard Regulations for Drug and Alcohol Safety. Random drug testing will occur. 
    • Maintain a friendly and bright atmosphere for all guests.
    • Assist with dining room turns when needed.
    • Assist kitchen with food deliveries when needed. 
    • Other duties as assigned by EAT management and/or supervisor.
    View Job Description
  • Van Driver

    Shore Excursions
    Ketchikan, Alaska

    Apply Now

    Duties include but are not limited to:

    • Transport guests to designated tour venue locations and the cruise ship pier.
    • Must present a professional and friendly attitude at all times on duty. Answer an infinite variety of questions about Experience Alaska Tours, Ketchikan, and Southeast Alaska.
    • Follow similar duties to that of a Dock Representative.
    • Direct and assist passenger movement between cruise ships and tour busses.
    • Collect all tickets/vouchers as the passengers’ board van.
    • Effectively communicate with other Experience Alaska Tour employees via cell phone.
    • Assist with the distribution of promotional tour materials (brochures/rack cards).
    • Maintain periodic reports of passenger counts and daily sales.
    • Communicate professionally with ship staff regarding final counts and last minute details. 
    • Be flexible and react to all situations in a positive and constructive manner.  
    • Complete all related paperwork after each departure in an accurate, timely and consistent manner.
    • Maintain and log vehicle fuel and turn in gas receipts to Admin office.
    • Report any mechanical or maintenance issues or concerns to a manager.
    • Other duties as needed, or assigned by a manager.
    View Job Description

How to Apply

Thanks for your interest in Experience Alaska Tours! To apply, simply click on the Apply button to be taken to our online application. Join our Experience Alaska Tours family and experience Alaska with Alaskans!


Contact Experience Alaska Tours