Experience Alaska Tours
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Our Jobs


We're looking for enthusiastic staff members from mid-April to October 5, 2020  
Our staff training will be held in April. Thanks for checking out Experience Alaska Tours! 

The following is a list of the positions available with Experience Alaska Tours:

  • Dock Representatives

    Shore Excursions
    Ketchikan, Alaska

    Duties include but are not limited to:

    • Must present a professional and friendly attitude at all times on duty. Answer an infinite variety of questions about Experience Alaska Tours, Ketchikan, and Southeast Alaska.
    • Company liaison to shore excursion staff, assisting with sales and logistics. This includes working with bus companies and ship staff to insure that the passenger’s special needs are met.
    • Direct and assist passenger movement between cruise ships and tour busses.
    • Collect all tickets/vouchers as the passengers’ board motor coaches.
    • Effectively communicate with other Experience Alaska Tour employees via cell phone.
    • Conduct settlement transactions with cruise line representatives. These settlements must be turned in every day at the end of your shift.
    • Assist with the distribution of promotional tour materials (brochures/rack cards).
    • Maintain periodic reports of passenger counts and daily sales.
    • Transport guests if needed in company van.
    • Communicate professionally with ship staff regarding final counts and last minute details.
    • Be flexible and react to all situations in a positive and constructive manner.  
    • Work with drivers to assist passengers in the boarding process and brief passengers about their excursion details.
    • Complete all related paperwork after each departure in an accurate, timely and consistent manner.
    • Other duties as needed, or assigned by a manager.

    Apply Now

  • George Inlet - Kitchen Staff

    George Inlet Lodge
    Ketchikan, Alaska

    Position available for fun-loving, hard-working restaurant and tour company in Ketchikan, Alaska, serving an All-You-Can-Eat Dungeness Crab Feast! Position requires knowledge and ability to ensure kitchen equipment is clean and in proper working order and prepare hot food and serving items in adequate supply for the expected guest count.

    Must be able to stand/walk for long periods of time, work with extreme temperature items, and bend, push, pull and lift up to 50 lbs. or more. Must have ServSafe Certification (depending on position) and Alaska Food Handlers Card and be able to pass a drug test. Prefer 2 years culinary experience in a fast-paced restaurant environment. Free housing, company vehicles, kayaks, and spectacular scenery provided onsite. Season runs from April to October with seasonal bonus if contract completed.

    Positions include Kitchen Manager or Lead, Kitchen Cook, and Kitchen Prep Cook.

    Duties include but are not limited to:

    • Come to work in EAT uniform as required and on time as scheduled.
    • Assist in all functions of the kitchen or cooking area including washing dishes and equipment, cleaning kitchen areas, and preparing hot food according to healthy and safety guidlines.
    • Prepare ingredients and pre-made foods, stock inventory, and manage kitchen inventory according to FIFO methods and health and safety guidelines.
    • Properly disposing of trash and cleaning to a high standard.
    • Maintain a friendly and bright atmosphere for co-workers.
    • Ensure the safety and maintenance of the kitchen areas.
    • Assist with food deliveries, ordering, and general inventory. 
    • Other duties as assigned by Lodge Manager.

    Apply Now

  • George Inlet - Narrator

    George Inlet Lodge
    Ketchikan, Alaska

    Duties include but are not limited to:

    • Narrator training and developing task list with other narrators.
    • Maintaining supply of engine oil, fuel additives and oil filters for vessels
    • Inspecting and assuring safety and housekeeping of the docks and grounds
    • Coming to work in EAT uniform as required and promptly as scheduled
    • Assisting guests during loading and unloading of the vessel for safety
    • Greeting guests and assisting with their transfer safely onto the boats
    • Making sure guests are prepared with ponchos.
    • Maintaining radio contact with other key staff to promote tour excellence
    • Providing a professionally narrated tour utilizing EAT script provided. Must pass training with EAT experienced staff to handle tour independently.
    • Pursuing and maintaining first aid and CPR certificates.
    • Pass drug screening test required by Coast Guard Regulations for Drug and Alcohol Safety. Random drug testing will occur. 
    • Maintain a friendly and bright atmosphere for all guests.
    • Assist with dining room turns when needed.
    • Assist kitchen with food deliveries when needed. 
    • Other duties as assigned by EAT management and/or supervisor.

    Apply Now

  • George Inlet - Tour Expeditor

    George Inlet Lodge
    Ketchikan, Alaska

    Position available for fun-loving, hard-working restaurant and tour company in Ketchikan, Alaska, serving an All-You-Can-Eat Dungeness Crab Feast! Position requires greeting guests, ensuring all guests participate in their assigned tour, and loading and unloading correct guest transportation in a timely manner in logistical coordination with the Lodge Manager. Previous experience as a coordinator or dispatcher, and 1 year experience in a fast-paced restaurant preferred.

    Must be able to stand/walk for long periods of time without breaks, bend, push, pull and lift up to 50 lbs. or more with ease. Must be able to pass a drug test and have valid Driver’s License and clean driving record to transport guests in company vehicles. Free housing, company vehicles, kayaks, and spectacular scenery provided onsite. Season runs from April to October with seasonal bonus if contract completed. 

    Duties include but are not limited to:

    • Come to work in EAT uniform as required and promptly as scheduled
    • Inspect and assure the safety and housekeeping of the docks and grounds.
    • Maintain a good knowledge of day to day timetable per the schedule and help keep all staff on track regarding timing and transportation.
    • Greet buses and vans and assist guests during loading and unloading of motor vehicles.
    • Catch or untie floatplanes and assist with loading and unloading of plane guests.
    • Catch or untie boats and assist with loading and unloading of boat guests.
    • Maintain radio contact with other key staff to promote tour excellence
    • Maintain a friendly and bright atmosphere for all guests.
    • Assist with dining rooms in cleaning, bussing, or setting up whenever able.
    • Assist kitchen with food deliveries, dishwashing, cleaning, or laundry whenever able.
    • Infrequently assists with driving guests to town in company vehicle.
    • Other duties as assigned by Lodge Manager.

    Apply Now

  • George Inlet - Wait Staff

    George Inlet Lodge
    Ketchikan, Alaska

    Position available for fun-loving, hard-working restaurant and tour company in Ketchikan, Alaska, serving an All-You-Can-Eat Dungeness Crab Feast! Position requires knowledge and ability to greet guests and serve them food and beverages in a timely and courteous manner, based on the procedures and timeline set forth by management.

    Wait Staff are responsible for the cleanliness and maintenance of all dining and service areas in the restaurant. Must be able to stand/walk for long periods of time without breaks, bend, push, pull and lift up to 25 lbs. or more with ease. Must have Alaska Food Handlers Card, TAP Card (if over 21,) and be able to pass a drug test. Prefer 1 year customer service experience in a fast-paced restaurant environment or tourism operation. Free housing, company vehicles, kayaks, and spectacular scenery provided onsite. Season runs from April to October with seasonal bonus if contract completed. 

    Duties include but are not limited to:

    • Arrive on time for scheduled work hours.
    • Wear full uniform as required by the tour. Long hair should be pulled into a ponytail.  No visual body piercing accessories allowed during work schedule other than earrings. 
    • Open and set dining rooms for first meals, and clean and close at end of day.
    • Work with kitchen staff to facilitate plating and delivery of food. 
    • Assist with dishwashing, gift shop, laundry, and other duties when requested.
    • Maintain a friendly and professional appearance and attitude when at work.
    • Learn script (5 min. orientation for guests) to demonstrate how to crack crab.
    • Serve beverages and crab meal to guests in a friendly and professional manner.

    Apply Now

  • Van Driver

    Shore Excursions
    Ketchikan, Alaska

    Duties include but are not limited to:

    • Transport guests to designated tour venue locations and the cruise ship pier.
    • Must present a professional and friendly attitude at all times on duty. Answer an infinite variety of questions about Experience Alaska Tours, Ketchikan, and Southeast Alaska.
    • Follow similar duties to that of a Dock Representative.
    • Direct and assist passenger movement between cruise ships and tour busses.
    • Collect all tickets/vouchers as the passengers’ board van.
    • Effectively communicate with other Experience Alaska Tour employees via cell phone.
    • Assist with the distribution of promotional tour materials (brochures/rack cards).
    • Maintain periodic reports of passenger counts and daily sales.
    • Communicate professionally with ship staff regarding final counts and last minute details. 
    • Be flexible and react to all situations in a positive and constructive manner.  
    • Complete all related paperwork after each departure in an accurate, timely and consistent manner.
    • Maintain and log vehicle fuel and turn in gas receipts to Admin office.
    • Report any mechanical or maintenance issues or concerns to a manager.
    • Other duties as needed, or assigned by a manager.

    Apply Now

How to Apply

Thanks for your interest in Experience Alaska Tours! To apply, simply click on the Apply button to be taken to our online application. Join our Experience Alaska Tours family and experience Alaska with Alaskans!


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