ESS Support Services Worldwide

Profile Jobs

We are accepting applications for the Alaska Railroad 2023 Summer Season!

Job Title: Lead Cook
Location: Anchorage

Summary: As Lead Cook, you are responsible for all product that comes into and goes out of the kitchens. Accurately and efficiently cook meats, fish, vegetables, soups and other hot food products as well as prepare and portion food products prior to cooking. Also perform other duties in the areas of food and final plate preparation, including plating and garnishing of all menu items. This position works 4-5 days a week 14-16 hours a shift. Expect to make 4 to 6 hours of overtime per shift. 

Qualifications: Professional cooking experience is required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities include the following: Other duties may be assigned.

• Prepares a variety of meats, seafood, poultry, vegetables and other food items for cooking in broilers, ovens, grills, and a variety of other kitchen equipment.
• Lead Cooks assume 100% responsibility for quality of products served.
• Knows and complies consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures.
• Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period.
• Portions food products prior to cooking according to standard portion sizes and recipe specifications.
• Maintains a clean and sanitary work-station area, including counters, shelves, grills, broilers, pasta cookers, saute burners, convection oven, flat top range, and refrigeration equipment.
• Uses our Standard Recipe Card for preparing all products. Does not rely on the memory of themselves or other employees.
• Prepares items for broiling, grilling, sauteing or other cooking methods by portioning, battering, breading, seasoning and/or marinating.
• Follows proper plate presentation and garnish set up for all dishes.
• Handles, stores, and rotates all products properly.
• Assists in food prep assignments.
• Wash and store all tableware and kitchenware.
• Closes the kitchen properly and follows the closing checklist for kitchen stations. Assists others in closing the kitchen.
• Attends all scheduled employee meetings and brings suggestions for improvement.
• Performs other related duties as assigned by the Project Manager.
• Assists at depots and stops with the safe loading and unloading of passengers, assisting physically challenged and special groups by opening doors, operating chair lift, etc.
• Must be willing to substitute in at other, local ESS units on days off when needed
• Stay overnight in Fairbanks often.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the Project Manager or immediate supervisor.

Certificates, Licenses, Registrations: AK State Food Workers Card, CPR & First Aid Certifications

Education and/or Experience: One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports/orders. Ability to speak effectively before customers.

Mathematical Skills: Ability to add, subtract and calculate figures and amounts such as discounts.

Other Qualifications: 

• Work a minimum of 14 hours on moving railcar, multiple days in a row.
• Ability to work a schedule that can shift and change daily.

Physical Demands: While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; balance while train in motion; talk or hear and taste or smell. The employee is frequently required to stoop. The employee must frequently lift and/or move up to 40 pounds up to chest level and 20 or less above chest level. Specific vision abilities required by this job include close vision, peripheral vision, and depth perception.

Work Environment: While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, heat, motion, cleaning chemicals. The noise level in the work environment is moderately loud. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are committed to ensuring that our online application process provides an equal employment opportunity to all job seekers. If you require assistance in the application process, please contact us at:

ESS Support Services Worldwide

Alaska Regional Office
201 Post Road, Anchorage, AK 99501
800-478-1207, ext. 829; jobs@ess-worldwide.com

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability, veteran status, or any other protected status. EEO is the Law poster.

We are accepting applications for the Alaska Railroad 2023 Summer Season!

Job Title: Prep Cook
Location: Anchorage

Summary: As Prep Cook, you assist the Lead Cook in accurately and efficiently preparing meats, sandwiches, salads, soups and other food products, as well as portion food products prior to cooking. Also performs other duties in the areas of food and final plate preparation, including plating and garnishing of all menu items. This position works 4-5 days a week 14-16 hours a shift. Expect to make 4 to 6 hours of overtime per shift. 

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities include the following: Other duties may be assigned.

• Prepares a variety of meats, seafood, poultry, vegetables and other food items for cooking in broilers, ovens, grills, and a variety of other kitchen equipment.
• Knows and complies consistently with our standard portion sizes, quality standards and kitchen rules, policies and procedures.
• Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period.
• Portions food products prior to cooking according to standard portion sizes and recipe specifications.
• Maintains a clean and sanitary work-station area, including counters, shelves, grills, broilers, pasta cookers, saute burners, convection oven, flat top range, and refrigeration equipment.
• Uses our Standard Recipe Card for preparing all products. Does not rely on the memory of themselves or other employees.
• Prepares item for broiling, grilling, sauteing or other cooking methods by portioning, battering, breading, seasoning and/or marinating.
• Follows proper plate presentation and garnish set up for all dishes.
• Handles, stores and rotates all products properly.
• Assists in food prep assignments.
• Wash and store all tableware and kitchenware.
• Closes the kitchen properly and follows the closing checklist for kitchen stations. Assists others in closing the kitchen.
• Attends all scheduled employee meetings and brings suggestions for improvement.
• Stays overnight in Fairbanks often.
• Performs other related duties as assigned by the Project Manager.
• Assists at depots and stops with the safe loading and unloading of passengers, assisting physically challenged and special groups by opening doors.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the Project Manager or immediate supervisor.

Certificates, Licenses, Registrations: AK State Food Workers Card, CPR & First Aid Certifications

Education and/or Experience: This is an entry level position. There is no experience required. On the job training will be applied.

Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports/orders. Ability to speak effectively before customers.

Mathematical Skills: Ability to add, subtract and calculate figures and amounts such as discounts.

Other Qualifications

• Work a minimum of 14 hours on moving railcar, multiple days in a row.
• Ability to work a schedule that can shift and change daily.

Physical Demands: While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; balance while train in motion; talk or hear and taste or smell. The employee is frequently required to stoop. The employee must frequently lift and/or move up to 40 pounds up to chest level and 20 or less above chest level. Specific vision abilities required by this job include close vision, peripheral vision, and depth perception.

Work Environment: While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, heat, motion, cleaning chemicals. The noise level in the work environment is moderately loud. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are committed to ensuring that our online application process provides an equal employment opportunity to all job seekers. If you require assistance in the application process, please contact us at:

ESS Support Services Worldwide

Alaska Regional Office
201 Post Road, Anchorage, AK 99501
800-478-1207, ext. 829; jobs@ess-worldwide.com

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability, veteran status, or any other protected status. EEO is the Law poster.

We are accepting applications for the Alaska Railroad 2023 Summer Season!
     
Job Title: Server, Bartender & Cafe Attendant
Location: Anchorage
Training Begins in April 2023
First Train Runs Early May 2023

Summary: Each server’s primary objective is to provide exceptional customer service and enhance the experience of guests traveling, in railroad dining cars operated by the Alaska Railroad. As a Server, you will function as a dining server, bartender, and/or cafe attendant at different times. The general schedule for server is 4-5 days a week 12-14 hour shifts. Expect to earn overtime (time and half) 4 - 6 hours a shift. Servers also participate in a front-of-house-only cash & credit card tip pool. Servers also receive gratuity from the guaranteed meals program. If you are looking to make great money while having the adventure of a lifetime, this may be the job for you!

Essential Duties and Responsibilities include the following: Other duties may be assigned.

• Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.
• Fully educated on all menu items including food, beverage, alcohol, and grab & go.
• Inform guests of specials and menu changes.
• Make recommendations you genuinely feel your guests will enjoy.
• Answer questions about our food, beverages and other restaurant functions and services.
• Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
• Deliver food and beverages from kitchen and bar to guests in a timely matter.
• Removes dishes from table and carry them to kitchen.
• Washing dishes.
• Places clean linen, silverware, and glassware on table.
• Receives and stores linen supplies.
• Prepares and serves mixed drinks.
• Perform side work at the start and end of each shift as required by service station assignment.
• Maintain clean service areas.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
• Be ready and willing to assist fellow servers as situations arise.
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the Project Manager or immediate supervisor.
• Assists at depots and stops with the safe loading and unloading of passengers, assisting physically challenged and special groups by opening doors, operating chair lift, etc. Provides assistance with crowd control.
• Must be willing to substitute in at other, local ESS units on days off when needed.
• Others duties added as needed.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills: Must be able to read, write and understand English.

Computer Skills: To perform this job successfully, an individual should have knowledge of POS Order processing systems.

Certificates, Licenses, Registrations: Alaska TAPs Card, AK State Food Workers Card, First Aid & CPR Required

Other Qualifications:

• Must be 21 or older
• Be able to pass a Background Check and a Drug Screen/Physical.
• Have basic knowledge of dining room and service procedures and functions

Physical Demands: While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 40 pounds up to chest level and 20 or less above chest level. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment: While performing the duties of this Job, the employee is regularly exposed to motion. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

We are committed to ensuring that our online application process provides an equal employment opportunity to all job seekers. If you require assistance in the application process, please contact us at:

ESS Support Services
Alaska Regional Office
201 Post Road, Anchorage, AK 99501
800-478-1207, ext 829; jobs@ess-worldwide.com
 

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability, veteran status, or any other protected status. EEO is the Law poster.