Tour Operations Manager
Cycle Alaska

Parked bikes as guests walk to the lake

Live, work and play in the Tongass National Forest in Juneau, Alaska!

Located on the beautiful Gastineau Channel, surrounded by mountains all around!

Seasonal
  • spring
  • summer
  • fall

Tour Operations Manager

Cycle Alaska
Location:
Juneau, Alaska
Wages/Pay:
$19.00 - $21.00 / hour
Experience:
Some experience required
Start Date:
Starts in 2 months. (Apr 01, 2023)

Cycle Alaska is a Tour and rental company, as well as a year-round bicycle shop with sales and service. Our mission statement, “We create great memories for our Guests,” is something that we pride ourselves on and we do this through Bicycle tours. Cycle Alaska operates two set and custom tours in Juneau, Alaska during the summer season. The most popular tour we offer is the Bike and Brew Glacier View tour. It’s about 8.5 miles long through the Mendenhall Valley area and finishes up with a beer tasting downtown. Our second tour, the Bike, and Tram tour takes place on Douglas Island and continues with the Guests enjoying Mt. Roberts Tramway.

We are looking for a fun, hardworking, detail orientated and responsible person to lead our Tour Operations. This person must be able to multitask, handle pressure, be an effective/timely communicator and work as a team player. The right candidate must have some supervisory experience and preferred, experience in the tourism industry.

The Tour and Rental Operations Manager is a seasonal full time position.  Employment is from April through October.

During the pre and post season this person will assist in tour planning, scheduling, hiring, and training programs, as well as assist the retail shop with sales and projects.

Job responsibilities, but not limited to:

  • Supervising Drivers and Guides (up to 25 total)
  • Responsible for organizing, setting up and doing a daily schedule of tours
  • Communicating with Cruise lines and partner vendors daily through email/phones
  • Help with bike rentals
  • Ensure that all tours are run properly and on time, help with set-up, dock rep and settling when needed.
  • Help on the retail floor with sales, phones, stocking, etc.
  • Keep an organized and clean tour/shop space
  • Monitor and maintain equipment

Benefits include: Salaried pay, 2 days off per week, 2 paid sick days, discounts on merchandise and bike accessories, and discounted bike after 3 months of employment. 

Position dates:  April 1st 2023- October 15th 2023 

Applicants must be able to work the entirety of the season with some flexibility on start and end date. 

This position is a great opportunity to gain additional experience as a supervisor, receive great benefits and enjoy the beautiful city of Juneau.

If this sounds like a great opportunity for you and you want to join our team, we hope to hear from you. 

No housing is included with this position

To learn more about Cycle Alaska please visit and explore our website at cycleak.com.

How to Apply

Please contact abi@cycleak.com for any additional questions. 

Contact Info