Chena Hot Springs Resort

Profile Jobs

Chena Hot Springs Resort is now hiring for an exciting new position: Activity Desk Agent/Aurora Café Attendant

We are looking to add to our team! Looking for hardworking individuals up for the experience of a lifetime in Alaska country. Our esteemed resort, founded in 1905 has grown incredibly over the years leading to new-found growth and opportunities. The resort is home to the hot springs and continues to welcome people from all over the world to bathe in the curative powers of the hot waters. The Resort is located approximately 60 miles northeast of Fairbanks, accessed year-round on a State maintained road via Chena Hot Springs Road. Also, at the resort you’ll find sustainable green initiatives like our greenhouse and Geothermal power plant; our on-site tours to include: dog sledding, Aurora Viewing tours, ATV rides, horseback riding, massage, and more!

Job Description

• Basic deli duties of prepping, and preparing hot and cold dishes to customer specifications
• Stocking coolers, and dry shelves while maintaining inventory.
• Ability to communicate and interact with large, diverse groups of people..
• Ability to handle cash and use POS system for both tours and Aurora Café
• Basic café duties such as making coffee, stocking, and cleaning. 
• Ability to clean in accordance to health code regulations.

Requirements

• Hospitable attitude and effective communicator toward guest
• Positive person excited for new challenges with ability to problem solve
• Physical strength and stamina to work extended periods standing up
• Detail-oriented and ability to prioritize and organize
• Ability to multitask while maintaining a clean and sanitized workstation. 
• Requires living on property at Chena Hot Springs Resort.

Preferred

• Previous deli experience preferred
• Prior hospitality experience preferred

Perks: ALL AT NO COST!

• Double and single occupancy rooms
• Two free meals daily in employee dining
• All activities we offer our guest we encourage our employees to do, including access to hot springs
• Employees have access to guest shuttles provided room available

Chena Hot Springs Resort is now hiring for an exciting new position: Activities Center/Tour Guide

We are looking to add to our team! Looking for hardworking individuals up for the experience of a lifetime in Alaska country. Our esteemed resort, founded in 1905 has grown incredibly over the years leading to new-found growth and opportunities. The resort is home to the hot springs and continues to welcome people from all over the world to bathe in the curative powers of the hot waters. The Resort is located approximately 60 miles northeast of Fairbanks, accessed year-round on a State maintained road via Chena Hot Springs Road. Also, at the resort you’ll find sustainable green initiatives like our greenhouse and Geothermal power plant; our on-site tours to include: dog sledding, Aurora Viewing tours, ATV rides, horseback riding, massage, and more!

Job Description

• A point of reference for all activity based tours we have on property: ATV, Side-by-Side ATV, Snowmobile tours, and SUS-V Snow Coach tours for Aurora Borealis.
• Guiding informational based tours such as the Ice Museum, and Renewable Energy tour based on the Geothermal Center & Chena Greenhouse
• Ability to communicate and interact with large, diverse groups of people on tours and in Activities Center.
• Ability to handle cash for both tours and Aurora Café
• Basic café duties such as making coffee, stocking, and cleaning. 
• Ability to act as both tour guide and café attendant. 

Requirements

• Hospitable attitude and desire to create lasting memories for our guests
• Positive person excited for new challenges with the ability to problem solve
• Physical strength and stamina to work extended periods standing up
• Detail-oriented and ability to prioritize and organize
• Requires living on the property at Chena Hot Springs Resort.

Preferred

• Prior hospitality experience preferred
• High school diploma or GED Certificate

Perks: ALL AT NO COST!

• Double and single occupancy rooms
• Two free meals daily in employee dining
• All activities we offer our guest we encourage our employees to do, including excess to hot springs
• Employees have access to guest shuttles provided room available

Apply for our line cook position and join our kitchen staff!

We are best known for our natural hot springs, our one of a kind ice museum, spectacular aurora viewing and our geothermal powered facilities. Chena Hot Springs is a medium-sized resort located sixty miles North-East of Fairbanks, Alaska, the Chena River State Recreation Area is just seven miles away from our destination. We operate year-round and offer summer and winter activities to you and our guests. This remote location has a full service restaurant, a café, hotel rooms and gift shops. Come and experience what we have to offer to our local Alaskans and the world.

Line Cook Job Responsibilities:

• Sets up and stocks food items and other necessary supplies.
• Prepares food items by cutting, chopping, mixing, and preparing sauces.
• Cooks food items by grilling, frying, sautéing, and other cooking methods to specified recipes and standards.
• Maintain cleanliness and complies with food sanitation requirements by properly handling food and ensuring correct storage.
• Cleans and sanitizes cooking surfaces at the end of the shift.
• Performs inventory checks and completes food storage logs.

As a Line Cook you will work in our Kitchen to prepare either Breakfast, Lunch and/or Dinner meals for our Restaurant and will need a Food Handler's Card. This is a fast-paced position and employees will be expected to work 6-7 days a week, 10-12 hour days. We offer room and board as well as employee stock ownership plan. Live in a remote area with access to our hot springs and plenty of activities year-round.

Line Cook Qualifications/Skills:

• Basic written and verbal communication skills
• Organizational skills
• Accuracy and speed in executing tasks
• Ability to work as a team member
• Follows directions and instructions

Education and Experience Requirements:

• High school diploma or GED
• One to two years of experience as a line cook, restaurant cook, or prep cook
• Certificate in Culinary Arts preferred
• Experience with various cooking methods and procedures
• Familiar with industry best practices

As with all jobs offered at Chena Hot Springs Resort, single- or double-occupancy housing with communal bathroom is provided, as is two hot meals a day and breakfast cereals.

Apply now and get to experience the interior of Alaska!

As a Line Cook, you will work in our Kitchen to prepare either Breakfast, Lunch and/or Dinner meals for our Restaurant and will need a Food Handler's Card. This is a fast-paced position and employees will be expected to work 6-7 days a week, 10-12 hour days. We offer room and board as well as employee stock ownership plan. Live in a remote area with access to our hot springs and plenty of activities year-round.

Line Cook Job Responsibilities:

• Sets up and stocks food items and other necessary supplies.
• Prepares food items by cutting, chopping, mixing, and preparing sauces.
• Cooks food items by grilling, frying, sautéing, and other cooking methods to specified recipes and standards.
• Maintain cleanliness and complies with food sanitation requirements by properly handling food and ensuring correct storage.
• Cleans and sanitizes cooking surfaces at the end of the shift.
• Performs inventory checks and completes food storage logs.

Line Cook Qualifications/Skills:

• Basic written and verbal communication skills
• Organizational skills
• Accuracy and speed in executing tasks
• Ability to work as a team member
• Follows directions and instructions

Education and Experience Requirements:

• High school diploma or GED
• One to two years of experience as a line cook, restaurant cook, or prep cook
• Certificate in Culinary Arts preferred
• Experience with various cooking methods and procedures
• Familiar with industry best practices

Hotel Front Desk Agent

Chena Hot Springs, Fairbanks, Alaska

We are a medium-sized resort located sixty miles North-East of Fairbanks, Alaska, located in the Chena River State Recreation Area. Notable for our Hot Springs, we also offer a variety of outdoor activities, including Hiking, Camping, ATV/Snowmachine Tours, Dog Sled Rides, and Northern Lights Viewing during the Aurora Season. We also offer a restaurant and café, hotel, and gift shops.

Our Front Desk Agent position requires an upbeat, personable employee who values the customer experience. The Front Desk is the first and the final point of contact for guests – the agent each guest interacts with will be able to make or break the guests’ stay.

The agent will be expected to:

• Communicate with each individual guest for a personalized experience.
• Inform guests of all on-site amenities, including directions and hours of different departments.
• Check guests in and out of the hotel using Executech software.
• Bill guests accurately and interpret folios.
• Handle low-level guest complaints.
• Answer the phone and redirect calls as necessary.
• Create hotel and package reservations.
• Ring guests up when purchasing gift shop items.

Relevant skills will include:

• Basic computer skills.
• Basic mathematics skills.
• Strong customer service skills.
• Problem-solving abilities.

As with all jobs offered at Chena Hot Springs Resort, single- or double-occupancy housing with communal bathroom is provided, as is two hot meals a day and breakfast cereals.

Chena Hot Springs Resort is now hiring for our Grounds Crew.

• Must have a basic lawnmower, weed trimmer, and chainsaw experience
• Cannot be afraid of a shovel, rake, shop brooms or picking up trash
• Must be able to paint and do basic repairs around the resort
• Must be able to lift 50 lbs or more
• Must be self-motivated and able to work with a team or on your own.
• Must have a clean driving record and a valid drivers license.

This is a full-time, year-round position.

Chena offers free single- or double-occupancy housing and meals.

All the activities we offer our guests we encourage our employees to do them for free.

We are a smoke-free resort and conduct random drug testing.

Chena Hot Springs Resort is now hiring for an exciting new position: Pool & Hot Springs Attendant

We are looking to add to our team! Looking for hardworking individuals up for the experience of a lifetime in Alaska country. Our esteemed resort, founded in 1905 has grown incredibly over the years leading to new-found growth and opportunities. The resort is home to the hot springs and continues to welcome people from all over the world to bathe in the curative powers of the hot waters. The Resort is located approximately 60 miles northeast of Fairbanks, accessed year-round on a State maintained road via Chena Hot Springs Road. Also, at the resort you’ll find sustainable green initiatives like our greenhouse and Geothermal power plant; our on-site tours to include: dog sledding, Aurora Viewing tours, ATV rides, horseback riding, massage, and more!

Job Description

• Greeting guests and managing Hot Springs sales for entry.
• Ability to communicate and assist diverse groups of people visiting hot springs.
• Operate a POS system- involves payment and cash handling.
• Washing, drying and folding fresh towels for guest usage. 
• Maintaining and cleaning locker rooms routinely.
• Assisting with massage appointment scheduling. 
• Testing and maintaining water levels at approved parameters.

Requirements

• Hospitable attitude and desire to assist guests
• Physical strength and stamina to work extended periods standing up
• Friendly demeanor towards tough conflict situations 
• Knows how to prioritize and organize
• Requires living on property at Chena Hot Springs Resort

Preferred

• Prior hospitality experience preferred
• High school diploma or GED Certificate

Perks: ALL AT NO COST!

• Double and single occupancy rooms
• Two free meals daily in employee dining
• All activities we offer our guest we encourage our employees to do, including access to hot springs
• Employees have access to guest shuttles provided room available

Your office is basically the great outdoors! From the seat of your modern Ford van you get the opportunity to see all kinds of wonderful wildlife on a 60 mile drive from Fairbanks to Chena Hot Springs Resort. Every day is a new experience on one of the most beautiful drives in the entire Tanana Valley. 
 

Single- or double-occupancy housing and meals is included in pay  Tips are plentiful for those who know their stuff! 

We are looking for outgoing and energetic people for our upcoming winter season!

This job consists of downtime through the day and broken up work schedule so if you don't think that will work for you please do not apply!
 

Chena Hot Springs Resort is now hiring for an exciting new position: Wrangler

We are looking to add to our team! Looking for hardworking individuals up for the experience of a lifetime in Alaska country. Our esteemed resort, founded in 1905 has grown incredibly over the years leading to new-found growth and opportunities. The resort is home to the hot springs and continues to welcome people from all over the world to bathe in the curative powers of the hot waters. The Resort is located approximately 60 miles northeast of Fairbanks, accessed year-round on a State maintained road via Chena Hot Springs Road. Also, at the resort you’ll find sustainable green initiatives like our greenhouse and Geothermal power plant; our on-site tours include: dog sledding, Aurora Viewing tours, ATV rides, horseback riding, massage, and more!

Job Description

• Barn/Herd maintenance including feeding and transport
• Guest service: taking guests on trail rides, providing guests with a fun and safe horse experience
• Communication with several departments, especially coordination with Activities 
• Willing to help with other animals on property including goats and our sled dogs 

Requirements

• Prior Wrangling/Horse experience
• Hospitable attitude and desire to create lasting memories for our guests
• Positive person excited for new challenges with ability to problem solve
• Physical strength and stamina to work with, ride, and guide horses
• Requires living on property at Chena Hot Springs Resort.

Preferred

• High school diploma or GED Certificate
• Prior guest services experience

Perks: ALL AT NO COST!

• Double and single occupancy rooms
• Two free meals daily in employee dining
• All activities we offer our guests we encourage our employees to do as well, including access to hot springs
• Employees have access to guest shuttles provided room available

Adventure awaits a select few at Chena hot springs Resort in the heart of Alaska! Escape the ordinary for a truly one of a kind work experience! Now seeking a Maintenance Technician.

• Starting $15 an hour plus room and board
   

QUALIFICATIONS FOR MAINTENANCE:

Must be able to

• Troubleshoot
• Multitask
• Operate with minimal supervision
• Complete tasks in a timely manner
• Prioritize workload

1-year experience or equivalent in one of the following preferred, residential, commercial, or industrial

• Plumbing
• Electrical
• HVAC

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Basic plumbing, electrical, and drywall repairs on our 80+ hotel rooms as well as employee housing
• Maintain geothermal heating systems
• Maintain, troubleshoot, and repair Coin-op and on property laundry
• Skid steer operation
• Monitoring and light maintenance of the geothermal power plant
• + Much more

YOU MUST SUPPLY YOUR OWN TOOLS

      List of basic tools to START with

• Assorted screwdrivers
• Adjustable wrenches
• Small pry bar
• Small pipe wrench
• Torch head
• Electrical probe or wand
• Multi-meter
• Wire strippers
• Side cuts
• Channel locks
• Needle nose pliers
• Cordless Impact driver or drill
• Headlamp
• Box knife
• Hammer
• Rubber mallet

WAGES AND BENEFITS:

Depending on experience

• All employees working at Chena Hot Springs Resort have the option to live on the property. Employment includes free room and board.
• Employee housing is provided in either single or shared accommodations.
• Two hot meals prepared in the resort kitchen are provided twice a day (Lunch and Dinner) to employees at Chena Hot Springs. Breakfast consists of cereal in the employee lunchroom.
• Chena Hot Springs Resort is a drug-free workplace!

POSITION AVAILABLE: Maintenance Technician

• Starting $15 an hour plus room and board

QUALIFICATIONS FOR MAINTENANCE:

Must be able to

• Troubleshoot
• Multitask
• Operate with minimal supervision
• Complete tasks in a timely manner
• Prioritize workload

1-year experience or equivalent in one of the following preferred, residential, commercial, or industrial

• Plumbing
• Electrical
• HVAC

 RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Basic plumbing, electrical, and drywall repairs on our 80+ hotel rooms as well as employee housing
• Maintain geothermal heating systems
• Maintain, troubleshoot, and repair Coin-op and on property laundry
• Skid steer operation
• Monitoring and light maintenance of the geothermal power plant
• + Much more

YOU MUST SUPPLY YOUR OWN TOOLS

      List of basic tools to START with

• Assorted screwdrivers
• Adjustable wrenches
• Small pry bar
• Small pipe wrench
• Torch head
• Electrical probe or wand
• Multi-meter
• Wire strippers
• Side cuts
• Channel locks
• Needle nose pliers
• Cordless Impact driver or drill
• Headlamp
• Box knife
• Hammer
• Rubber mallet

WAGES AND BENEFITS:

Depending on experience

• All employees working at Chena Hot Springs Resort have the option to live on property. Employment includes free room and board.
• Employee housing is provided in either single or shared accommodations.
• Two hot meals prepared in the resort kitchen are provided twice a day (Lunch and Dinner) to employees at Chena Hot Springs. Breakfast consists of cereal in the employee lunchroom.
• Chena Hot Springs Resort is a drug-free workplace!

Are you someone who enjoys planning? Assist our guests by planning their stay at Chena Hot Springs Resort! Our ideal Sales Agent would be a self-motivated problem-solver who loves to chat with our guests via phones, email, or Instant Messaging. They would be booking hotel rooms, activities, massages, transportation, or all of the above in a pre-built package.

Also expected would be the ability to answer many of our guests' questions regarding the resort, policies, Northern Lights, and Alaska in general.

Before beginning the position as a Sales Agent, there is a training period where the candidate works for three weeks in the positions of Housekeeper, Pool Technician, Tour Guide, Busser, and Front Desk Agent, before 'graduating' to Sales Agent at the end of the training period.

Included in employment is single- or double-occupancy housing, two hot meals a day, access to the Hot Springs and all tours, and usage of the Chena Shuttle.

Requirements

• Proficient computer skills, with an emphasis in Microsoft Word and Excel.
• Excellent written and verbal communication skills.
• Detail-oriented.
• Ability to prioritize and multi-task.
• Enjoy working under pressure.

Preferred

• Tourism experience of 1-5 years
• Reservations experience or
• Call Center experience

Dog Handler

Chena Hot Springs, Fairbanks, Alaska

We are a medium-sized resort located sixty miles North-East of Fairbanks, Alaska, located in the Chena River State Recreation Area. Notable for our Hot Springs, we also offer a variety of outdoor activities, including Hiking, Camping, ATV/Snowmachine Tours, Dog Sled Rides, and Northern Lights Viewing during the Aurora Season. We also offer a restaurant and café, hotel, and gift shops.

Do you like animals and aren't afraid to get your hands (and everything else) dirty? We are looking for a Handler to join our Dogyard Crew. This is an extremely physically demanding position and heavy lifting and constant movement is expected daily.

The Handler will be expected to join their team and perform the following tasks daily:

• Feed 80+ dogs twice a day
• Water 80+ dogs
• Feed goats, chickens, and horses
• Shovel waste from the Kennel
• Light cleaning and stocking of the Visitor's Center
• Projects - painting, construction of dog houses, Kennel improvements
• Operate Dog Mushing rides (NO EXPERIENCE REQUIRED!)
• Run the Kennel Tour, a 45 minute informational tour.
• Communicate with each individual guest for a personalized experience.

The Handler may be expected to do the following on an infrequent basis:

• Issue medication for various animals

As with all jobs offered at Chena Hot Springs Resort, single- or double-occupancy housing with communal bathroom is provided, as is two hot meals a day and breakfast cereals.

Chena Hot Springs Resort is now hiring for an exciting new position: Mechanic

We are looking to add to our team! Looking for hardworking individuals up for the experience of a lifetime in Alaska country. Our esteemed resort, founded in 1905 has grown incredibly over the years leading to new-found growth and opportunities. The resort is home to the hot springs and continues to welcome people from all over the world to bathe in the curative powers of the hot waters. The Resort is located approximately 60 miles northeast of Fairbanks, accessed year-round on a State maintained road via Chena Hot Springs Road. Also, at the resort you’ll find sustainable green initiatives like our greenhouse and Geothermal power plant; our on-site tours include dog sledding, Aurora Viewing tours, ATV rides, horseback riding, massage, and more!

Job Description

• Work on a variety of different powered equipment including but not limited to; generators, passenger vehicles, ATVs, snow machines, lawn mowers, industrial heavy equipment, and our illustrious SUS-Vs. These Mercedes Diesel-powered famous tracked vehicles are one of our Resorts star attractions. 
• Drive heavy equipment and move it around the property to where it is needed
• Inspect and maintain all the equipment at the resort as well as perform preventative maintenance and repairs.
• Work with the maintenance department on any projects they require mechanical help with

Requirements

• Must supply your own tools including: 
  • Normal mechanic tool kit.
  • Assorted Screwdrivers
  • Adjustable Wrenches
  • Small Pry Bar
  • Electrical Probe or Wand
  • Multi-meter
  • Side Cuts
  • Channel Locks
  • Needle Nose Pliers
  • Cordless Impact Driver or Drill
  • Headlamp
• Able to lift 50lbs or more 
• Physical strength and stamina to work extended periods
• Must be self-motivated and be able to get the job done individually
• Great time management skills
• Requires living on the property at Chena Hot Springs Resort.
• The standard work week at Chena is 6 days a week.

Perks: ALL AT NO COST!

• Double and single occupancy rooms
• Two free meals daily in the employee dining
• All activities we offer our guests we encourage our employees to do, including access to the hot springs
• Employees have access to guest shuttles provided space is available

Pay dependent on experience. $16-$18/hour

Purchasing Agent Responsibilities:
      Researching and comparing suppliers, goods, and services.
      Selecting the most suitable suppliers in terms of reliability, product quality, and cost-
     efficiency.
      Requesting cost proposals and negotiating contracts and prices.
      Preparing and processing purchase orders.
      Maintaining records of all transactions, purchase orders, receipts, and payments.
      Scheduling and verifying purchase deliveries.
      Building and maintaining positive, long-term supplier relations.
      Work remotely with the Chena Hot Springs Resort leadership team to coordinate
     orders, receive purchasing orders from them, fulfill their purchase needs.
      Receive phone calls and check emails every day
      Make online order purchases
Purchasing and Expeditor Agent Requirements:
      High school diploma or GED required.
      Previous experience as a purchasing agent or in a similar position.
      Proficiency in email, text, Google Drive
      Excellent communication and negotiation skills.
      Strong organization and documentation skills.
      Strong research and analytical skills.
Expeditor Responsibilities:
      Retrieve, secure, and deliver packages, boxes, materials purchased to Chena Hot
     Springs Resort
      Deliver packages, boxes, materials to various company locations such as the
     corporate office, Chena Power scrap yard, or to Chena Hot Springs Resort.
      Enter stores to shop items not able to be pulled for bulk orders
Expeditor Requirements:
      Knowledge of the Fairbanks/North Pole area and stores is required.
      Long-term local resident of Fairbanks
      CDL Class A license for pulling trailers or using larger box vans with special DOT
     requirements.
      Confident driver to drive on snow and ice conditions in the winter to Chena Hot
     Springs Resort.
      Knowledge in using chains for tires or ability to learn how to install
      Physical test requirement

      Physically required to lift up to 75lbs packages, boxes, materials.
      Skills to safely secure packages, materials, goods on a trailer and in the back of a
     box van. Road conditions to Chena Hot Springs Resort cab shift items around.

Pre-employment drug screening
Pre-employment verification of license and documents
Starting pay $20/hour with medical benefits
Purchasing: 5 days a week, 8-5pm
Expediting: 2 days a week unless otherwise necessary